David Chen is the bomb. He fixed my technical problem in 10 minutes. Will use him in the future.read more

I broke up with my last HVAC company because they got bought by a big company and I started to feel…read moreripped off. I switched to Access a couple of years ago and have been very happy with them. The prices are good and the customer service is excellent. They always send a text and call to let you know they are on their way. We've had really nice techs at the house and we especially like Phillip - he really knows his stuff! He is very professional, easy to talk to, and can explain things in laymen's terms so that you understand.

Jeremy, Juan, Antonio, Frank, and the rest of the Air-Tech team were a pleasure to work with during…read moreour full HVAC replacement. Jeremy fielded my (many) questions and explained every step of the process. He was communicative and responsive from start to finish and clearly knew what he was talking about. Juan, Antonio, and Frank worked efficiently, dependably, and professionally. It's clear that they knew what they were doing and they delivered effectively and on-time. I would recommend the entire team to anyone looking for the best HVAC services!

I don't recommend…read more They estimated the job would take two days, and I took time off work to be present. The problems began at the end of the second day, there was no airflow going into one of the rooms. A second team was sent out to assess the issue two days later, but they were unable to resolve it. Meanwhile, other rooms had excessive airflow making them uncomfortably cold, while some had barely any at all. When I called the office to report these concerns, the representative attempted to upsell me on an additional services. In total, what was estimated as a two-day job took three weeks to resolve. Throughout that time, I had to make repeated calls and persistently follow up just to keep things moving.

Once upon a time, there was a heat wave that came unto the land... that was this summer. It was an…read moreunbearable time to be without the comforts of air conditioning. It had been about 15 years since I've grown accustomed to the luxury of the advent of this artificial climate controlled environment. For most of my life, I've not had the benefit of this at home. I would only be blessed with this amenity at work, for most of my adult life. I'm not sure how I was able to survive the sultry(yeah, during those Indian Summer nights, toward the end of summer) and dry summers(That's all the time) of Southern California. Born and raised in Los Angeles, and moving out to the SGV, I've seen my share of Summers here. But, this year with the weight of the Pandemic 2020, and the Safer at Home orders. I have not been able to escape LA, on vacation as I usually do these past years. I was chained to the abode and the Air Con was going all the time. Although, this A/C unit is pretty new, it was getting a run for the money. Lo and behold, just 10 scant days ago, the unimaginable happens! My A/C didn't turn on! Luckily, I was a subscriber with Fidelity Home Warranty, they dispatched an work order with A&M. However, I was one of the many! It took 4 days (no fault of A &M) for Shaun to get the time to come by. Shaun was a trooper! He gave me the straight scoop, no malarkey. On his first visit, he was up on that 3rd story, in that hottest of days of the current heat wave! He gave it his best shot, but had to order some parts. Troubleshooting, he remarked, we won't know if it'll work when the parts come in.... Today, Shaun was able to make it back with the parts needed, he was up there on that 3rd floor roof again, in that hot sun, it was touch and go, but Shaun came through like gangbusters! Even though, the part was replaced, Shaun had to do some heavy duty troubleshooting to find the culprit. Needless to say, I have now regained my humanity! I am back in the land of the living! A/C has been restored and all is well in my Kingdom again! All hail Shaun of the Alive!

I've had A&M come by to repair our air conditioner a couple different times (for different…read moresystems). They're quick to respond and very good at what they do. They are my go to guys whenever I have an issue.

Chris and Kevin at Temp Kings Air delivered outstanding service and absolutely earned a 5-star…read morereview. Chris and Kevin from Temp Kings Air are absolute pros. They came to my home multiple times and refused to give up until they found a tiny pinhole leak on the exterior of my rooftop AC unit--something most techs would have easily missed. Their professionalism really stood out: they led every follow-up conversation, proactively checked in to make sure all issues were fully resolved, and clearly explained what they were doing at each visit. Thanks to their persistence and expertise, the problem is now completely fixed and I no longer have rain water entering my home through the A/C unit. I would highly recommend Chris and Kevin to anyone who needs HVAC work done and would trust these two professionals without hesitation.

Lifesavers! A power surge from a recent outage fried our HVAC wiring right as the SGV temperatures…read morestarted climbing. I called Temp Kings for an urgent repair, and they completely delivered. The technicians were respectful, highly communicative, and incredibly thorough with inspecting and fixing the damaged fuses and wires. Outstanding customer service and quality work. 10/10, highly recommend!

This is our GO TO company for all our AC or HEAting issues and yearly servicing . Don & his team…read moreare knowledgeable, professional, honest and have good prices .

I know absolutely nothing about heating/cooling but Don sure does. Bonus: he's courteous, polished,…read moreand delivers an exceptional service. Glad to have found the Golden West team as a trusted resource in what can often be a space riddled with bad experiences.

A water pipe broke on MLK Day in which I needed to shut the water off…read more The plumber I have been using for years came out the next day and said they didn't have the man power help me. The pipe was enclosed in concrete on which the washer and dryer sat. Plus, I have a concrete footing they would have needed to navigate around to reroute the pipe. The second plumber quoted me $6,200 which included going around the footing (to avoid tearing into the concrete floor) and opening one of the walls, approximately two feet, to reroute the pipe. Repairing the walls was excluded from the $6,200. A third plumber's solution was to open two walls and the ceiling to reroute the pipe up and over. That was a non-starter. I found New Design Plumbing (NDP) from a friend who's also a general contractor. The sent two people out who crawled underneath house and took pictures and video. The next morning, Thursday, Juan arrived to verify the pictures/video from they day before and to take a look for himself. NDP ended up going around the footing and up threw the washer/dryer wall but, they made a small hole for a new fixture vs. tearing the wall open. Because of their schedule, the work was going to happen four days later but, two members of the crew were able to come earlier. All told, they were there about six hours and finished on Thursday for a fraction of the cost. The plumbing company we've been using for years I'm going to set aside and start using NDP. I'm very happy with the quality of their work and response time.

Faucet leak repairs, sewer plugged, other plumbing issues. I have used these guys numerous times,…read moreover many years now, on numerous plumbing issues. Not only they are very prompt but also very knowledgeable, and they will not disappoint, ESPECIALLY Gilbert. Gilbert is absolutely amazing. On July 4, yes on a Holiday, I was worried having a leak on a holiday not being able to reach them and yet they showed up within less than an hour and took care of the problem immediately. Thank you so much Gilbert.

Air conditioner stopped working a couple days ago. Wasn't blowing cold air. Ended up being a burnt…read morecapacitor.Vicken came out with one other person. Got on the roof and diagnosed and fix the problem. Quickly whole experience took about an hour with them, spraying down the air conditioner and cleaning it out. I'm truly grateful for the professionalism and how quick they got this done. More importantly that they were able to come out the day I called them, which was really fortunate. The temperature has been in the mid to high 80s and my wife is nine months pregnant so having to air conditioner, not working has been very uncomfortable for her, which is my main concern. I appreciate you Vicken thank you sir!!! I sent his number to two people already and will turn to him for future needs.

I love these guys-- especially Vic, who has been my HVAC guy for 6 years. I can't say enough good…read morethings. Friendly, professional, timely, and great at what he does. This is a small company with a family feel... it's like having a trusted cousin handle your AC. 10 stars! :)

Alex at Mountain Aire came highly recommended and lived up to his billing!! I can tell you he's a…read morestraight shooter that's not playing games, and pricing was as fair as I've seen. During our conversations he talked about being able to service units rather than replace, which to me shouts "integrity". Needless to say he worked like a real pro at his craft, and it showed in his workmanship. In summation, while Alex was recommended to our house, we now do the same for you. Thanks again - its gonna be a cool summer!!

Huge shout out to Alex who just repaired our AC during this incredible heat wave. He responded to…read moremy after hours call promptly, did the work quickly and efficiently this morning and charged a fair price for the work. Pleasant guy, worked fast and clean. 5 stars for sure!!!