I've been using Total 1 for several years now, and they have consistently earned my trust. Over the years, I've dealt with multiple contractors, and too many of them immediately jump to recommending a full system replacement without taking the time to truly diagnose the problem. That has never been my experience with Total 1. What really sets them apart is their honesty and attention to detail. Instead of "firing the parts cannon" or condemning a perfectly serviceable unit just to make a bigger sale, they focus on finding the actual issue and fixing what truly needs to be fixed. That approach has saved me money and given me confidence that I'm getting straightforward, professional advice. Every interaction I've had with Total 1 has been positive -- they're knowledgeable, respectful of your time, and clearly care about doing the job right. It's refreshing to work with a company that prioritizes long‑term customer relationships over quick upsells. In my experience they have always been a great value. If you're looking for a contractor you can trust -- one that won't pressure you into unnecessary replacements and will take the time to explain what's really going on -- I highly recommend Total 1. They've earned my full endorsement and will continue to be my first call. read more

We had Total A1 A/C & Heating replace our old Furnace and A/C unit and add a whole-house fan. They not only did a good job on the installation, but they also did an amazing job of providing the services afterward. I totally recommend Total A1 A/C & Heating read more

Thank you Dan Dillard and Mario for the amazing job you did putting the Quick Start whole house fan in our attic. The house is amazing with no humidity and very little need for using our AC like you said. It's so nice to be cold in the middle of a warm afternoon without having to use the AC. It's nice to leave the windows open a small amount so that it works sufficiently. Can't do that when the AC is on. We have had Dan for our AC guy for well over 15 years. He was at our work office first and I had such a good rapport with him that he agreed to check out our home AC when other companies thought we should spend big dollars to replace. Amazingly it is still doing its job with simple replacement parts that need replacing from time to time. He is honest and does only what's necessary to keep our unit in good shape. Doesn't try to sell us stuff we don't need and taught us simple maintenance we need to do before he needs to be called for any repair. Total1 AC takes care of my newest office location as well. It is always nice to see those friendly faces. Dan's values of customer service go far and beyond any business I have ever dealt with. The great part is when there is a problem with our unit we know he will get it fixed and there is never a long wait. read more

Great experience from start to finish! Dan has been fixing my AC/heating issues for years. He's great at explaining the problem and the pricing is always fair with no surprises. I feel so lucky to have found him. Highly recommend this company! read more

Great friendly honest service I have used Total 1AC in my home and I'm also a property manager and use them in my rentals too I would never use anyone else there service and honesty is the best read more

In 2017 Total 1 AC did excellent work, but in recent times that has changed, I no longer can state that Dan and his estranged wife do an excellent job. Unfortunately, they have allowed their personal issues to get in the way of their business. They have been overpriced, rude and unreliable. I suggest going elsewhere because I have!!!! read more

My review reflects only the initial diagnostic visit and the subsequent poor communication with the company I experienced through yelp. No actual repair work was done. I reached out to this HVAC company for a diagnosis, hoping to gain clarity on the issue with my AC unit. Unfortunately, my experience was not what I had anticipated. The pleasant and friendly technician who arrived seemed uncertain about the diagnosis and hesitant in his assessment. Despite paying $90 for the visit, I did not receive a clear explanation of the problem. When reviewing the indicator lights, he appeared unsure of what the codes meant and made an educated guess about the issue before preparing the invoice. Before finalizing it, he asked if he could simply list "contactor" as the problem. When I inquired about the cost of the repair, he quoted $300 but then suggested (kindly) I handle it myself, describing it as an easy plug-and-play fix. I expressed that I was not comfortable attempting any repairs on my own and would prefer a trained professional to take care of it, yet he continued to encourage me to do it myself. The most disappointing part of this experience was that, despite paying for a diagnosis, I was left without a clear understanding of the issue or confidence in the technician's assessment. Hoping to address my concerns, I kindly reached out to the owner 4 separate times through Yelp messages to inquire about the possibility of a 2nd opinion from another technician. Unfortunately, I never received a response. I initially chose this company based on strong reviews and thorough research, but unfortunately, my personal experience did not align with those expectations. And, it appears from the Yelp reviews solely that I may have been one of the unlucky few who had a not-so-good experience. It is disheartening to have spent money without receiving the level of service I had hoped for. I share this feedback not out of frustration (almost 2 months later), but in the hope that the company will take it as an opportunity to improve, ensuring future customers receive the clarity and professionalism they deserve. Note: I ended up seeking a 2nd opinion from another company servers days ago, who ended up resolving the issue (which was not the issue that Total 1 AC & Heating mentioned), and couldn't be happier. read more

I called them and they were out within a few hours to fix my broken AC in the heat of summer. Very efficient and reasonably priced. Knew exactly what to do and absolutely no nonsense. I would highly recommend them to anyone in need. read more

Very Disappointed. Called and tried to schedule a repair 1 week out and I never got a call back after a couple days (lady said she had to talk to the owner)....Called again 2 days later to confirm, and the lady said she didn't have her "notes" for me and she would need to talk to the owner again SMH! 2 days later and I tried calling for the third time, and she finally said they can't come out...I know it's a busy time of the year, but at least have some consideration of calling your customers back timely and say you can't do the work so that we can take our business elsewhere. read more

On time, fast and fixed my AC problem and most of all, their price was very fair. Thanks guys! read more

I'm sure I'm not the only out there not looking forward to booking a technician visit and expecting to the awkward and terrifying moment when the estimate comes. The fact that the estimate may include all the bells and whistles that aren't even necessary is concerning. Dan came out to my house and was honest, direct and could have easily upsold me on this or that and I wouldn't have known any better. Be fixed the problem and explained it and charged for actually was needed. It is very hard to find, honest and ethical working professionals, and based on my most recent experience, he has gained a customer for the future, along with any family and friend referrals needed. Thank you !!!!! read more

Very friendly and professional. The man was able to diagnose my heating issue within seconds and had it fixed in a matter of minutes for a very affordable price. Highly recommend! read more

Found out my new thermostat was wired wrong from Synergy. NO AC.... Total 1 found it was not wired correctly. THANKS MARIO!!

My AC unit wasn't working consistently and was told my AC needed to be replaced by Steve's 5 star service. My Carrier unit would be about 13k to be replaced. I was sure it was due to a power issue because my wife had to have a Nest installed, and ever since then the AC had been hardly working and only the fan would run. Long story short, I had Total1 come out for a second opinion. All my unit needed was a tune up and another wire hooked up to my Nest, cost $150. It's awesome to know there's technicians and a company who are honest and not just out to get a commission. Thank you guys! read more

Fast response and scheduling, tech came on time and was courteous and professional. Performed maintenance thoroughly but quickly. Thank you.

Very responsive and punctual company. I first called them for an emergency same day service for a blown fuse and they quickly fixed it for a very reasonable price. About a year later I had them out for a quick repair of the condenser and also for a quote for a new AC system and was advised to hold off on replacing my current unit for now because they're still functioning decently enough after the repair (this is after another company told me I needed to replace everything asap). I had never seen such a professional and honest attitude from a trade company before. Once it is time to replace our AC I will definitely be calling them again! read more

Called to schedule and A/C service and the woman behind the phone said it would be a $90 membership fee. Not really sure why a service company would charge a membership fee as I dont want to be a member of anything. Now, if she would have just said we charge a $90 estimate to come out that would have made more sense but still too expensive for a preliminary service call. read more

AC stopped working during heat wave. Contacted them and they sent someone out the next day. Diagnosed and fixed the problem in 15m (bad capacitor). Gave some tips on how to fix it ourselves if we wanted to. AC now works! read more

I was referred to this business to fix my air conditioner and now I can see why. They are friendly, knowledgeable and efficient at what they do. The job was done in a timely manner and they were transparent through the process, I appreciate them coming out as temperatures start to rise and highly recommend them! read more

Dan and Lynn have helped at both our home and at my work. Always fair and quick to respond to an emergency. Our a/c unit fried a few months after moving into our new home in 2019 and as always they were really good about giving us the options and letting us make the best choice for us. A few weeks after the new Bryant unit was installed, we noticed some kind of elec problem likely because of our older home's outdated panel - Dan came and installed some kind of delay so both units didn't draw so hard all at once and didn't charge us another dime! Customers for life. read more

I needed assistance with troubleshooting an A/C HVAC problem at my business, and Total AC Solutions came up on Yelp, as well as happened to be recommended by the property management at my business. I decided to give them a call, and to my surprise they were very fast, efficient, fast and great people to work with. I'd definitely recommend them for business/commercial environments - I'm sure they could easily troubleshoot and resolve issues at residential environments as well. If you are looking for assistance with all things related to HVAC or A/C at your home or business, definitely consider giving these guys a call. read more

Extremely nice and helpful. Didn't try to upsell us on any equipment or any unneeded service. Very knowledgeable about the equipment and able to explain everything in simple terms. Highly recommend this business. read more

Our AC unit went out on Tuesday morning. I researched on Yelp for AC repair business with 5 star reviews and also had seen their company on some FB community pages for Rancho Cucamonga. I called them and scheduled an appointment for Wednesday. They said the tech would be here between 12p-2p. The tech (his name is Bekz) arrived at 12:10; he assessed the problem and determined that the AC capacitor went out. He said this is one of the most common issues they have when fixing ac units. The cost for the part was $230 (with a one year warranty). He replaced the part. The AC is cooling properly now. read more

Total 1 Ac & Heating - Bekz, the ac tech! Very friendly and polite!! - Heating & Air Conditioning/HVAC Near Me - Upland, California

Once again Dan saves the day! My mom needed help, she's 82 and her AC wasn't working and of course her AC decides not to work on one of the hottest weeks. Dan came out with one of his technicians and they diagnosed the problem and got the AC running again. Dan and Lynn Dillard are the best! They are knowledgeable and HONEST! There's a lot of companies out there that try to take advantage and rip you off but not Total 1. Thank you also to Stephanie, great customer service! I appreciated the call to let me know the update on Dan's ETA. read more

This is the only place we will call for our heating and ac needs. Dan and his team are awesome. Trustworthy, prompt and do outstanding work. Thank you. read more

Mario arrived early after calling me to make sure it was ok. He was friendly, professional and extremely helpful. Our AC unit was leaking all over the place and he fixed the problem and gave us great info on preventative measures. Highly recommend these folks. They were true to their pricing on the phone and fit us in quickly. read more

Great people to work with. I'm new home owner. After my inspection, I was ready to purchase a new furnace. After Dan came over to do his inspection, he said i did not need a new furnace. All I needed were some repairs. Companies like Total 1 Ac $@ heating are rare nowadays. Thank you Dan and team for heating my home and more importantly thank you for your running an honest business. read more

My sincere thanks go out to Total 1. I called right at opening time, they gave me a time window and nailed the time. Professionalism was outstanding as well as the knowledge the tech displayed. I highly recommend this fine company for all your HVAC needs read more

We contacted Dan for a free estimate for our broken AC. We discussed all of our options. We chose to work with Dan because he took the time to discuss all options and we never felt like there was an upsell on his end. He and his team replaced two units for us. It has been several months and everything is working great. His crew was always on time, polite and cleaned up at the end of each day. I would definitely recommend this company! read more

We have an addition on the back of our house that is connected to the central air conditioning system that just wasn't getting enough air flow. These guys came out and tried to sell me a complete re-do of the ducting and add a second air return duct(which is completely unnecessary). The estimate was $5K. We called another a/c company that made some modifications to the existing duct work and solved the issue for $400. This company has all 5 star reviews. I wonder how long my less than stellar review will last. Response: Can't find it in your system? It is Bid # 21 -0741. I am can send it to you if you would like. The $400 modifications fixed our air flow issue just fine. read more

In the middle of the night the day before Christmas Eve, our furnace got very loud. I called Total 1 the next morning but they couldn't send anyone out because of the holiday and they were giving their technicians a break for Christmas. (Good bosses). I had to call another well-known company and they were able to send someone out. Their technician said he would have to order a blower motor and assembly on Monday after the Xmas holiday. No heat for us from 12/24 to 12/27. Nobody's fault but, the timing was horrible with the winter storms. Monday I got the quote for $2,500. Yikes. I called Total 1 again and they remembered my call from last Thursday. They sent their technician the same day and he suggested I only need a motor. Fast forward I paid a fraction of the price from the other quote. I couldn't be happier. And most importantly, the fix worked and the furnace is quiet again. This is my go-to company. Their customer service and price is A+. read more

Dan is the man. Superior service to other AC contractors. Immediately diagnosed the problem and fixed it. Thanks again Dan!

Fast turnaround time, great work and at reasonable cost. Great customer service too, I definitely recommend. read more

Alex was A+WESOME. He was able to fix my AC problem fast and efficiently. He is very courteous and professional and gave me some good advises to improve the performance of my AC. In addition, it was very easy to book an appointment with Total 1 AC. I also had to do a last minute change on the time of my set appointment and they were still able to work with my schedule and accomodate my request. This company is very reliable and highly recommended. Straightforward and honest. Thank you Total 1 and Alex!!! -- from Melissa of Filly Ct read more

Excellent company . My AC wasn't blowing cold air I had checked with other AC companies and decided to call Total One for estimate, technician came and spent a good 40 minutes accessing the unit I was expecting the worse , it was concluded I needed a condenser and coil .I received their estimate and immediately hired them to do the work their price's where far less then others . Total One Air Conditioning and Heating are honest, reasonably priced, professional and timely. I will look NO further then Total One ! Truly a pleasant experience.. read more

We are so grateful to write a review on Total 1 A/C, Dan is the owner of the company and Lynn is office manager. Both them are very responsive to the phone call and always try to save your money when the A/C is fixable, Dan always can find the replacement parts and also replaced the A/C unit in a timely manner with honest and reasonable service charge. Will definitely use him again and recommend his services to friends and church family in the future. read more

I had an issue with my thermostat not connecting to my heater and AC. Total 1 AC & Heating came to the rescue and fixed the issue promptly, professionally, and at a fair price. Will 100% be going to them for future needs! read more

Wow! After, ONLY 5 1/2 hours after I called, the technician, Alex showed up. Extremely, FAIR, and HONEST. What a blessing! After slightly more than an hour of troubleshooting, the heater's sensor board checked out fine. The only probable problem could be carbon build up on the heat sensor. He pulled it out and cleaned it, then ran a test. Everything checked out, but since he couldn't guarantee that was the problem, there was NO CHARGE. Who works for over an hour for FREE? Please realize that this is the 4th company I called out in a total of 5 years, and everyone else charged me over 1500 dollars and put me on "plans". They also quoted me that I should replace the unit. Why replace a 17 year old unit that does not have any sensors blinking? I WILL call Alex back for an AC tune up next season. Thank you for the HONEST customer service. Oh, and I love how you treated my dogs like family. My dogs give you two paws up. read more

I had to use them to check on my heating, they were very responsive and prompt with their appointments. I would definitely recommend them.

It is a pleasure to recommend Total 1 AC. I requested a service contact in the middle of a heat wave. They responded promptly by email and to my phone call. The technician, Behz, arrived on time, was pleasant, and thorough. He answered all my questions and seemed interested in teaching. He was able to diagnose the problem rapidly and effect repairs. He also provided maintenance and then checked out both attics for their ducting and the main HVAC unit at my request. He explained the need for a future update due to my leaking freon and the need to eventually replace the unit with a puron unit. He also fixed a simple attic ducting problem to one of the bedrooms. read more