Gabriel was absolutely amazing. I have an older house and it seems the ducts have never been…read morecleaned. He patiently researched and answered all of my questions, questions that no other HVAC person has been able to answer in the past, reassuring me of the technology used and condition of my ducts, and was continually cleaning, vacuuming, and wiping down as he worked. He was informative, polite, thorough, and very hard-working. Incredible service, and incredible value. Highly recommend.

Jerry was extremely responsive to my inquiry and got a clear picture on what needed to be done. His…read moreteam arrived promptly (actually early!) and were courteous and neat, and were in and out quickly. The whole process was issue free and I'm very pleased, and will certainly be back in touch the next time we need our dryer vents cleaned.

This is for technician Tomer, who recently last month in March...exemplified "Exceptional"…read morecommunication, diagnosis and troubleshooting, regarding issue with my ac/ heat York Unit, that was cutting on and off, along with not reaching set temperature rather it was ac or out heat mode. Due to Tomer's thorough expertise - he discovered the issue was having a dirty flame sensor and the motor (must be replaced) on our York unit. What amazed me was that Tomer, not only did he order the part, but made sure (my current defective motor) was under warranty, which saved me a lot of money. Even though it took a week for motor part to arrive- Tomer consistently, with consideration kept me updated on its arrival. Tomer completely resolved issue - by installing new motor after it arrived. I highly, highly recommend Tomer -due to his expertise - excellent communication and going the extra mile (consideration he shows) to his customers. Tomer is a true asset to your company and is a symbol of excellence of your company!

Update: To be fair, I did not reach out to the company to discuss my concerns before posting my…read moreinitial review. After the review was posted, the owner, Motti, contacted me to better understand what happened and to address the situation. He offered to refund the service fee because I was dissatisfied with the experience. While they were not the ones to fix my heater, I do appreciate the effort to follow up and their apparent commitment to customer satisfaction. I hope others will still consider giving them a chance, and if issues arise, I'd recommend reaching out directly to discuss possible resolution.

I had a problem with my AC. It wasn't working so we called diamond air…read more Very fast service. They arrived the same day. Very organized. They came when they said they would. Communication was great -took pictures and explained problems. No upsell. Great price. Technicians were nice. Tested my ac to make sure it worked. Overall, great customer service.

We had a 5-ton, 3-phase Carrier package unit installed on our commercial rooftop, and the entire…read moreprocess was fast, smooth and reliable from start to finish. Their team handled the install with real expertise, and everything was up and running couple hours later exactly as promised. We later asked if they could adjust the blower speed to push more air, and they came out quickly a day later without any hassle. That level of responsiveness is hard to find. Highly recommend Diamond Air Services for anyone looking for qualified HVAC work.

I recently hired LA Duct Cleaning and had a great experience from start to finish. My wife and I…read morerecently purchased our fixer upper home and quickly realized the HVAC system was in desperate need of a deep clean. There was a significant amount of debris built up within the ducts and vents, so we wanted to get it handled properly before settling in. The two technicians who arrived were punctual and highly professional throughout the process. They did a thorough job cleaning out every vent and duct related to the system, leaving everything much cleaner than they found it. I also want to give a special thanks to Jose for his help in coordinating the service and making sure the job got done smoothly. If you are looking for reliable and professional HVAC cleaning, I highly recommend this team!

They did an amazing job with our dryer vents…read more We live in a community where all the dryer vents exit out of the same area. So we had to do trouble shoot and figure out which vent belong to our house. LA duct cleaning guys was able to work with our neighbors and figure out which vent belongs to our unit. Thank you so much for all the extra work you guys did for us.

Everything about my experience with Aire Serve has been beyond professional! Starting with Ashleigh…read morein the office communicating very well and taking care of all your needs to Service Techs like Christopher who was on time, ready to go and fully explained every aspect of the service and could answer ALL questions... FIVE STARS AND BEYOND!

Technician Andy Duong came out this morning to perform Heating & AC Inspection on my unit. Andy…read moreand his company deserves a 10/10 for service from beginning of encounter to the end. SERVICE: Andy left a strong positive impression - friendly, professional, approachable, respectable, helpful, informative, knowledgeable, competent, not pushy, and explained everything in a very easy to comprehend manner. He had shoe covers prepared and wore them inside the house, showed up right on schedule, is respectful at all times, left our house cleanly without leaving any trace, explained recommendations & areas of improvement with upfront pricing, offered insightful and useful options to improve our indoor air quality, showed us instrument readings and photos of what he tested/diagnosed, offered a suggestion of what to replace first in the order of importance, and explained technical things so simply that even a 90 year old grandma can easily understand. I really appreciate this about him. Excellent interpersonal relationship & communication skills. I'd say Andy should be the star employee of the YEAR for making his company look so good! I came across Aire Serv of Pasadena at their Taste of Arcadia event last month. From everyone I met that day, to the phone rep who scheduled my appointment, to the technician that came out today - in unison, they left a trustworthy and dependable impression. PRICING: $120 for inspection and cleaning, and additional $150 for out-of-area travel fee (they're based in Arcadia, kind of far to Hacienda Heights). Andy worked on my unit for two hours straight. Discounts available for recommended service/parts if it can be replaced/done during the same visit. Additional discounts available if you're a teacher, first responder, etc. They also have an attractive $20 per month membership option where they perform free annual service plus you receive discounts on parts replacements if needed. A nice peace of mind for an affordable price. OVERALL: Aire Serv of Pasadena left a very positive impression and they would be the first I'd think of calling up shall I need my Heater & A/C serviced, despite being just outside of their usual service zone. I would strongly recommend them to friends of mine who live in the west San Gabriel Valley area. (To the owner: Andy is a keeper and deserves a raise! :) You wouldn't want to ever loose this star employee working for anyone else!)

I recently had my HVAC system replaced and had a great experience from start to finish. Ash was…read moreable to come out quickly, assess the situation, and provide a quote on the spot. He took the time to clearly explain what he and his team would be doing, which made me feel confident moving forward. The invoice was detailed and transparent, outlining exactly what the job included and the specific HVAC unit being installed--something I really appreciated. On installation day, his team was professional, easy to work with, and worked efficiently to get the job done in a timely manner. After everything was completed, his team walked me through what was done on the roof and made sure I understood the work. Overall, their confidence, professionalism, and clear communication made this a smooth and stress-free experience. Thank you for the excellent service!

Exceptional service all around. I purchased a brand new 5-ton AC system through them, and the…read moreentire process--from consultation to installation--was seamless. The EZ Breeze team was incredibly responsive, communicative, and easy to work with. You can immediately tell they're passionate about what they do--they take pride in their work and genuinely care about their customers. Everyone I interacted with was friendly, honest, and transparent, which made the whole experience stress-free. They went above and beyond to make sure everything was handled properly. It's rare to find a company that combines professionalism with this level of care. Would absolutely recommend them without hesitation.

Top notch customer service! I blindly scheduled an appointment online with the business on a Friday…read morefor couch cleaning for the following Monday at noon because I was in desperate need of a cleaning. Monday morning I get a text message from Oscar kindly asking if he could reschedule me for the following day due to family matter (things like this happen and I totally understand) we agreed on the coming Wednesday. When Oscar arrived he was very professional and got straight work. He explained what his goals were for my couch and what was obtainable. I have a sectional that I typically get professionally cleaned about 1x every year. I have 2 huskies and a German Shepherd who shed a lot and love to cuddle on the couches so you can only imagine how hard it is to keep clean despite using covers and cleaning it in our own. In all the service took about 1.5 hours to complete from start to finish. Oscar left it looking brand new! Definitely worth the price, I've used many different companies over the last 6 years and they all try to upsell a bunch of add ons. I'm sure I'll be using Family Carpet and Upholstery in the future.

Oscar has serviced our carpets and furniture for the last 4 years or so. Communication and service…read morehave always been impeccable. Oscar is an extremely hard worker and when he shows up he gets the job done. Highly recommended with no reservations. You won't be disappointed.

This was our first duct cleaning, and we couldn't be happier. Tim arrived on time, was…read moreprofessional, and did a great job. The pricing was reasonable and scheduling was quick and easy. Highly recommend!

On time. Easy to contact. Reliable, clean operation and…read morehonest price! Will do business again!

Great experience. Super efficient and prompt service. They squeezed me in next day. They provided…read morebefore and after photos. No upsells. A huge price difference from the quote I got the day before who tried to get me to buy a new system. Very professional. I would hire them in a heart beat. Thank you!

I needed to get my air ducts cleaned and completing some other work done by contractors. Aaron…read moreresponded quickly with a quote. No surprises and the work was done as promised. Zach and Jacob arrived did a good thorough job. I appreciate their professionalism. I would hire them again.

They were on time and reliable. Courteous and efficient…read more Hit the estimate perfectly. Respond and show up in a timely manner. Highly, highly recommended.

Holy crap look how much gunk I had in my dryer vent. Ours was the vent that tunnels through the…read moreentire garage so I'm glad I found these people! This is a fire hazard for sure. Thank you thank you thank you!!! Also fun side note: our dryer went from 70 minute cycle to 45 minutes. So I guess I'll save money on electricity. And my dryer can stop burning my white clothes.