My first visit and they took me right away. It was around 1:30 pm on a Wednesday so not super busy. I got a French Manicure with dip and they turned out exactly as I like. I live in Naperville now and so I will go again. Also got a Pedicure and was happy with that as well. Courtesy and quick no complaints whatsoever! read more

My mom had a great experience here, but mine wasn't the same. I believe it was just my technician because the other customers there seemed happy. We came as a walk-in for a no-chip pedicure and were taken quickly, I liked the overall vibe and color selection. My nail technician seemed distracted watching TV most of the time. Her long hair was down and it kept touching my feet throughout the pedicure which was uncomfortable. While filing my nails she was distracted from the TV and cut my skin which made my toe bleed, she didn't acknowledge it or apologize, even when I pulled away from pain. On the positive side, the leg scrub was thorough and my nails lasted a long time. I don't think she meant any harm, but still injured me without apologizing. Overall my experience was decent, for this specific technician paying more attention to the client and their nails would improve the experience. read more

I absolutely recommend Hugo for a pedicure. He is the Doctor of pedicures!! The massage on your legs goes on for at least 40 minutes. My toe polish always lasts I think because of the way he preps the nails. Amazing!!! I highly recommend Jenny for manicure. She is so kind and very intentional with her technique. I have done no chip with her & now I do dipping which lasts me at least going into 4th week. Now here is what's really special with Jenny she does NOT use UV light to dry nails she only uses a top coat!! Highly recommend Hugo for pedicure & Jenny for manicure! read more

We were in the Naperville area and wanted to get pedicures. We stumbled into this place because they were accepting walk ins and were close to where we were. This was my boyfriend's first pedicure and he went in not expecting to love it as much as he did! This place felt a little more luxe than the places I go to for pedicures so I'm glad my boyfriend got a good experience! Upon being seated, we got the choice to pick a scent (lavender, olive, green tea) which is what will be used for the water, the scrub, and the lotion they use at the end- which I thought was really cool since more places I go to just use the general salts and scrub. The lady that helped me was super nice and patient when I was choosing a color. I believe they also provide drinks and wine since there was a drink fridge and wine bottles on the wall, but we didn't get offered any and were too shy to ask but if it's provided, we'll be sure to enjoy it next time. After the pedicure, and after giving us time to dry, they had us sit at the regular waiting seats and they gave us a nice little shoulder massage which was just the icing on the cake for my boyfriend! There was construction going on at the front so be mindful when coming into the suite. Overall, really great experience! No one was mentioning the price, but the price for a basic pedicure was $38 but for what you get, I think it's worth it! read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

I came in to the shop last night, asking for a hard gel. The lady I spoke with understood what I was asking, and I ran out to get a sandwich next-door and when I came back, she told me she was ready. She took off my old polish and then told me that she was going to use powder because they couldn't find the hard gel and the owner said powder would be fine. That was not what I wanted or asked for and I asked for it multiple times to make sure that we understood the same thing. I asked to talk to the owner and he never came back out, and I made it very clear to the lady doing my nails that this was not what I had asked for. They still charge me full price and said sorry. Very disappointing and absolutely no customer service. read more

Overall, my nails looked good. I got a french tip acrylic - But, I ended up with an infection that I needed to go to the doctor for (it was bad). I had my wedding this past weekend. I made this very clear & ended up with a cut on my ring finger that ended up red, puffy, infected & oozing. Obviously, not ideal given my wedding photos & my ring finger. I wouldn't recommend going here. For a day that they should be extra cautious for, this is telling for the effort given for just a normal service. read more

First time client, called for an appt was able to be seen same day within an hour. No waiting once I got there, checked in and sat within 10 mins. Ryan did my nails and was amazing, helped me pick the perfect color and made sure I liked my nails before completing the service. Highly recommend!! My nails turned out amazing. read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

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Phenomenal experience!! Seriously best mani pedi I have EVER had!!! Prices were great as well. Very patient, kind, and friendly! I broke my prescription sunglasses there and the Doan found my TINY screw in 2 minutes flat and ran it out to me at my car. Being pregnant, this was so kind! Will never go anywhere else. read more

The best Nail Spa in Naperville and one of the longest servicing. Easy to make appointments online. Come once and know you'll return.

I wasn't planning to review - (I had decided to myself to not come back here). Then I talked to someone I know who used to go here & now I feel compelled to write a review..... The after photo is great. My nails look perfect, but it's been over 5 hours and still extremely painful to the touch. My nail tech was very rough & I kept flinching but she didn't seem to notice. (She was very interested in the TV show behind her which I thought was a little strange). I recently moved & this is closer to home so I was really hopeful it would be as amazing as my regular nail salon but I definitely won't be back. read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

Always get in on a moments notice. Very accommodating to my work schedule. Ryan is the best for seasonal fun nails! Thanks Ryan ! read more

Empress Nails - Fall no chip nails! - Nail Salons Near Me - Naperville, Illinois

I love this nail salon, booking is easy and they confirm your appointment with text messages containing links. If you have not had a pedicure my Jenny, you are missing out!! She takes her time, is diligent in ensuring she is giving you feet and nails the best care. Have an ingrown? Not an issue, Jenny will find it and continually work on it in coming sessions. Her leg massages are to die for, and she paints swiftly and efficiently. She is also just so welcoming and caring during the entire service, and will walk you to the front to ensure you're all set with the check out process. Their pricing is also some of the best I've seen in Naperville. You can expect to pay $71 for a no-chip and a pedi. I will say, Jenny is not great at designs so trust that someone else will most likely need to get pulled in. I had asked for a few neon lines on my hands, and she didn't feel confident enough to draw them so she called over Peter ( who I think is their artist). He did charge me $8 for 8 single lines on my fingers, a little steep if you ask me. Overall, a salon that I enjoy going to. Even with Mimi (another tech) excitedly yelling across the room. read more

I barely ever get my nails done, but it was a special occasion and I decided on this place. I got a no-chip manicure. Pricing wasn't as bad as other places that I've heard about! There's plenty of parking in the lot and lots of room inside. They do take appointments if you need to secure a time and they offer many services for your nail needs. Sunny was my technician, and did a great job cleaning up my nails with filing, buffing, and painting! My nails look super even and totally taken care of despite my cuticles looking like how they did from this winter weather and my nails being short. I was asked if I wanted a beverage when I entered and was allowed to choose a color after trying it on. Super happy with my service and visit! *Note: They charge $10 for no-chip removal. Steep in my opinion, so for this reason I had to go somewhere else to get it off, which was an inconvenience. read more

Ryan consistently delivers exceptional service! He's quick and very knowledgeable about his work and he never disappoints read more

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I got a full set and a basic pedicure today, done by two different technicians. Large variety of nail polish to choose from. They take appointments and walk ins. My nail tech was very friendly and he was extremely knowledgeable about current looks and styles. I actually enjoyed the social atmosphere here. Everyone (including the ladies getting nails done) were chatting amongst each other and just being kind, yet it was still relaxing. Full set (35 with coffin shaping) : Great polish work, perfect length, perfect shape. He even cut all my cuticles off and didn't leave any dead skin. Basic Pedicure (30): She massaged for a very long time, but unfortunately there was no pressure so I didn't feel it. She did however get ALL of my callous, cut my cuticles, trimmed and shaped my toe nails, and did a great job on my polish. The basic pedicure comes with an oil and hot towels. I will definitely be returning for my fill in a few weeks! read more

Empress Nails - with Essie colors - Nail Salons Near Me - Naperville, Illinois

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I went in on a weekday in the afternoon and they accepted my mom and I as walk ins right away. We both got gel manis and I didn't know they charged $35 for a gel manicure (I'm used to $30) but it turned out so nice that I'm ok with the price! If you get something extra then it will probably be a $5 charge. For example, I got the "cat eye" gel mani (check out the pic). I wanted to try it because I've seen lots of pics of it online and wondered how it was done. The "cat eye" nail polish is actually magnetic, so they hold a magnet at an angle above your nail, and it moves the polish to form an angle. I wouldn't get this every time but definitely worth it to try once! Overall, I thought my nail tech was really nice, but some of the others weren't as friendly as my lady. I appreciate the extra effort they put into the manis. My only issue is $35 for a gel mani (and mine came out to $40 because of the $5 charge for the cat eye)... But I guess that's the norm ¯\_(ツ)_/¯ read more

Empress Nails - Cat eye gel mani - Nail Salons Near Me - Naperville, Illinois

Update - Mimi (full set w/ no chip) and Jenny (pedicure w/ exfoliation) are great too! read more

This place is trash. Nail tech was talking to another client the entire time she was working on my nails. She was so distracted talking she cut my cuticle and drew blood... I let it slide until she cut another finger because she was so distracted. At that point, I didn't want to waste any money there because she obviously doesn't value customer service? The tech still charged me $18 although she didn't paint my nails or anything. Now I have two bandages and bare nails. Save your money and go to GLO down the street. read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

Just had the best pedicure of my life here. Sunny was AMAZING, took her time and was SO polite and friendly. I have ticklish feet and she did an excellent job accommodating me. Thank you! read more

I've been coming here for the last 2 years already and they are the best! So accommodating and caring! My last no chip mani so many compliments read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

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Per my hard hitting Quick Tip, their massaging pedi chairs really "get all up in your B-hole." Like whoa. Now, I haven't decided whether I'm going to file that under the 'good' or 'bad' touch category as of yet; I'm leaning towards bad, however, I will admit that I pressed the butt button *at least* three times, even after I knew it really f*ckin' hurt the first time. So take my massage masochism for what it's worth. Bimonthly (meaning twice a month, not every 2 months-btw), I like to get a little rehabbing and polish change on my nails and a pedi- because even though my personal affairs and affects might be a mess, my digitals are ALWAYS in some sort of order. On this particular visit, I chose for that order to be communicated in the form of sparkle, and lots of it- butt loads, if you will. What I liked about this nail salon goes a little something like this: The best cuticle work I've ever had, the shape of my nails was stellar, and they have a more than decent color selection with tons of sparkle selection- which is not normally my thing at all but they had a variety of really teeny tiny fine glitter polishes and I really wanted them to spackle on the sparkle so at the end my nails would look like they'd been dipped in mercury. What I wasn't so fond of was the cramped and kinda cluttered look of the space. Some feng shui 101 is defo in order here and maybe it's the blank walls, or that there's a few too many chairs or tables but it just wasn't cozy; like the DMV of nail salons. Also, the teen working the front desk was testing my patience with her inability to STFU and stop whining about every little thing that popped into her head, and I mainly wasn't a fan of how hostile it felt in there between the employees. No smiling, not much talking, and just an overall uncomfortable + awkward vibe. Plus, my guy was kind of a crabby patty know it all. I wanted a base coat and glitter on top and he wouldn't stop trying to convince me that all I wanted was glitter. Literally 10 minutes of going back and forth while he just kept saying it'd be too thick and wouldn't look right but FINALLY, he realized I had sparkle on the brain and that I wasn't going to give up on my argument, so he quit his bitchin' and painted my digits up real nice like- and guess what guys? My nails looked f*cking fantastic and I got sososoooo many compliments on how shiny and minx-y they looked. So, myeh. I win. I kind of want to go back for the intense cuticle treatment they do, but if getting the blue and gold sparkle tips I want is going to be such an ordeal, well, I think Everclear puts it best: Sparkle and Fade. read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

I am very pleased with my pedicure. I like that the salon was bright and open and did not have that annoying "spa" music playing. Plus, the pedicure chairs had a cushioned foot rest. I am learning that a scheduled appointment does not mean your pedi/mani will start at that time. I guess I got spoiled over the last 15 years being the only person having a pedi at a standing time that started at scheduled time. I was surprised, but the women who it was happening to did not seem at all surprised that a second person came and started their manicures while still getting their pedicures. That got interesting when one of the customers started a rather loooooooooong conversation on her cell phone. I really did not want to hear about her friends' doctor appointments, podiatrist appointments, tests, and upcoming surgical procedures ~ but I had no choice. You can walk in, but I suggest an appointment. read more

I'm not a nail person. I think it's a waste of money when I can paint my nails myself. But I will pay to get my eyebrows 'did' because tweezing is painful. I like it quick, so waxing is the way to go. When I first moved out here in February, I searched the area for a place to get my eyebrows waxed. Since it is Naperville, a lot of the places were extremely overpriced. Probably because they massage your face and put little cucumbers over your eyes as they pour hot wax on your brows. I'm not into that. I was referred to Empress from a friend and the price was right ($10). I have been coming here every week and I have always been satisfied. I'm pretty particular about my brows, but they do a great job and they are quick about it. No BS. I don't call ahead for an appointment, and every time I show up, they always take me immediately. I have not waited once since I have been coming here which is great (getting your nails done is a completely different story. Always a long wait unless you have an appointment). It's very clean and well kept in here. Everything is organized and for the most part every one is friendly. The only reason I gave it four stars is because the ladies that normally do my brows don't talk to me at all. They just smile and nod their head, do the job, take my money, and push me right on out of there. Sometimes that's great when I'm in a hurry, but I like a little personality and conversation. Again, I can't speak about nails but I know a few people who go here and their nails always look really great. I love the way they do brows, and aside from their lack of communication skills, it's a great place overall. I'll keep coming back. read more

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The staff is very nice and welcoming. Mimi is awesome, she removed a bad acrylic ombré job that I had gotten in FL. Peter did a great job on these glittery ombré dipped nails. I am highly satisfied with my nails and will be visiting again. I highly recommend Empress Nails if you're in the Naperville area. read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

Peter did my acrylic set. He did an absolutely amazing job helping me pick the right color, perfecting the nail shape, and nailing the design. I showed him a picture of what shape and what design I wanted and he replicated it perfectly, making sure that it was exactly what I wanted along the way. Will definitely come back and would definitely recommend!! read more

Empress Nails - Acrylic nail set done by Peter - Nail Salons Near Me - Naperville, Illinois

One thing that's such a drag about moving is finding new places for all the little essentials: dry cleaners, oil changes, and pedicures (yeah, you heard me, that's my trifecta). When I moved north to Naperville, I had to find a nail place that was close by, but didn't want to look right in the downtown area because I figured it would be too $$$. Thus I lit upon Empress Nails, in the shopping complex with Trader Joes. I went on a Friday night, so it was quiet and they easily took me as a walk-in. The place was not fancy but was tidy (one of the guys was energetically sweeping as I came in). The now-ubiquitous flat-screen tv on the wall played "Night at the Museum", otherwise it was pretty mellow. Since we were at the end of winter, I hadn't bothered with a true pedicure in a while (why when they're hidden in boots for months?) So it was nice to get the real deal versus doing the home version. My technician went at me with the nippers with an OCD-like intensity; she probably spent 15 minutes alone on my cuticles. The paint job looked good (and still does two weeks later, not a single chip -- of course with the recent unseasonable cold weather we've only just busted out the open-toed shoes in the past few days, but as klutzy as I am, I regularly bash my toes on things while walking barefoot through the house, and they've survived intact, so that says something!) (eta: 3 weeks now and some open-toed-shoe-wearing with the nicer weather: still no chips! Wow.) The pedicure was $30, which is starting to verge on big-spender territory for a standard-type one (nothing added, etc.) in my book, but since it lasted a long time it wasn't a waste. I may test-drive some other places around here to compare, but I know if nothing else I have a nearby go-to in the Empress. We'll see if they end up being the crown jewel of Naperville nails. read more

Hugo is awesome! great pedicure and manicure! It is very clean and consious of todays health concerns read more

This place is AMAZING! Decided to go here since my oil changed was taking a long time and I will NEVER go anywhere else! The staff was so friendly and my pedicure has never felt so professional. The nail tech took her time and made me feel so relaxed. I admire this place so much - I never write reviews either. GIVE THEM A TRY! read more

Been coming to Empress for over a year now. They've been very consistent with a great no-chip and pedi. A few times, they were able to satisfy my request for a simultaneous no-chip mani, pedi AND wax service, all while relaxing in the message chair. Superb as that cut my service time in 1/2. They do offer $5 off for a Google or Yelp review (total $10) which is a nice perk, but my review is based on honesty anyway. Side note: my mom recently had her nails done there (she gets acrylic tips) and was very displeased. I agree they looked clumpy and not as good as her regular nail spa in Orland Park. However, my experiences have always been great. read more

I give Hugo 10 stars! Best pedicure ever! I have been coming here and sending my friends to him for years. Anyone can paint your toes, but to me the foot massage is a top priority. He does a great job from start to finish. I have always found them to be clean and sanitary. Pleasant environment. Great price. read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois

I will not being going back. I had long square nails and I wanted coffin shaped. The owner complete messed up my nails... the shaping is terrible and don't get me started on the paint job. read more

I've only gotten one pedicure here so far, but it was over two weeks ago and still looks shiny and perfect - no chips or flaws. Yeah, it should look great after a few weeks, but consider I've had my toes in the pool and the sand a lot lately - I usually WASTE my pedicures fast in the summertime. The experience was good. I walked in and got seated within five minutes. The guy who did me gave me a massage that was not gentle. I think he was doing some crazy podiatric shit with my feet, but man did they feel better afterward - like my metatarsals were all properly aligned for the first time since childhood. $30. Student deal for $25. read more

Like a lot of nail salons recently, they only accept cash for tips. While I understand this, I do not have a bank in Illinois I use shared banking and getting cash is not alway easy. They act like they are doing me a favor by allowing me to tip on my card. The first time they told me they would do me a favor and let me tip on my card. They next time I didn't have cash they were rude and acted like I was an inconvenience to put it on the card. Honestly if it's such a big deal then why even allow it as a option. The last time I went they were talking bad about a young girl that came in her bathing suit cover up like she was naked or something. You could not see anything but could tell she was uncomfortable as they were literally pointing her out and laughing. The last straw was when I got a manicure and pedicure Saturday night the tools weren't cleaned before she tried to start using them on me and I asked her to please get clean tools. She did but not before she had a huge attitude. I only had $5 cash and she kept pointing at the receipt saying "bill $45 ! Only $5 tip?!" She was so rude and rushed through my mani paint. The next morning my mani was chipped halfway off. I went back the next day and requested a change of color and they tried to charge me for a full mani. I couldn't take it anymore and just walked out. I will not be back. read more

Ok I am a self proclaimed pedicure expert; I have been getting them for 25 years. Hannah is the best -- by far! She gives a long intense (but not too rough) massage and is so thorough. Plus she is super nice. Nobody else there is as good as she is. She is so good that I can overlook the gross setting of played out colors and pictures of nails, etc. If they updated the place they would likely get so much more business. read more

I love my nails so much! Ryan did such a nice job and spent a lot of time making sure they looked great!

won't pay you any mind or put in any effort if you are not a regular. not worth it. just got dip removal. soaked my hands in a bowl for 20 min while doing another customer's pedi, barley washed hands before returning to my nails to file the dip off, i have all sorts of gunk on my skin. cut and filed terribly. finishing the job myself at home. unhygienic and unprofessional read more

Have gone here 3 times for manucures. $15 Price is comparable to similar local salons . 1st: average wait, tech did a nice job but cut my cuticle up, was bloody and painful. Polish lasted 6 days before chipping and I was pleased. 2nd: average wait, tech spent lots of time on my cuticles. Cuticles looked amazing! Polish lasted 2 days before chipping. 3rd: went in at 1pm on Sunday and was told to come back later due to long wait. I was short on time and did not return. Close to home and I would return, but not a loyal customer after my experiences thus far. read more

Went in for a mani/pedi before a trip that ended up severely chipping 2 days in. I went in when I got back to complain about it and they said regular polish is designed to last only a few days. They offered to fix it which was nice, but that ended up chipping the same night. I know that no-chip nail polish exists, however regular nail polish should last longer than a few days. Additionally, many people's previous comments about the environment are true. Lots of yelling between nail technicians. I was incredibly disappointed as this place is a nice location. However, I do not plan on going back here. read more

Love this place!! Just got my nails done by cindy and she did an amazing job as usual!!

first time getting a full gel set! i absolutely loved it and got exactly what i asked for! they treated me with kindness and were very friendly. read more

Empress Nails - Nail Salons Near Me - Naperville, Illinois