Generally speaking, I enjoy the vibes in this cute little coffee shop. Maybe it's my appreciation…read morefor the plants placed all around, maybe it's the fun of having a piano near the window... I don't know. I appreciate that it feels relaxed though. My friend and I each ordered honey lavender lattes (which aren't large at all), while my friend ordered a berry muffin and I got a bacon, egg, and cheese breakfast sandwich. Those four items together + tip (20%) came to $30.10... which was far too expensive for lattes that lacked in flavor, a rather small breakfast sandwich, and a muffin that was more "meh" in comparison to something my friend or I could have just picked up from Wegmans up the road. In terms of service, it was just... lacking? Nobody was rude or anything, but they weren't warm or inviting either. For what I'd typically consider to be a nice little neighborhood coffee shop, nobody working there seemed engaged or mindful of the "community" aspect of the service experience. TL;DR No neighborhood coffee shop thrives on chill ambience alone, and there's not enough here in terms of delicious eats, tasty treats, or flavorful drinks to make me want to make a return visit. :-/

Food was incredible. I loved that they have real cups for in store orders and the service was fast…read moreand friendly

My grandmother (who grew up in Geneva) and I found ourselves in Geneva recently and decided to take…read morea break at a cute coffee shop we stumbled upon. Grounded Coffee is an adorable little cafe right in the heart of Geneva that has so many creative and yummy drinks to offer. They are family and locally owned by the sweetest people I've met. We stumbled upon their shop when they were having technical issues with their espresso machine - but we didn't mind waiting. They were so kind in comping our drinks for the long wait. We talked to them for a good 30-45 minutes before my grandma and I even sat down to enjoy our drinks. The service and kindness we received here was well worth the wait for our drinks (which we both LOVED by the way - and that's amazing considering my grandmother is a 93-year-old woman who only drinks black coffee). It was a struggle convincing her to try a flavored latte and NOT her usual go-to black coffee. But she did admit she enjoyed it! The quality of the drinks and the service is just one of the many reasons you should try out this adorable cafe if you're in the area. Even if you're in Rochester - It's worth the commute.

Very friendly staff! Great iced mocha and breakfast burritos. Nice outside courtyard and sidewalk…read moreseating.

Great value! What a lovely brunch we enjoyed at the Water St Cafe. We didn't go more than 5 minutes…read morewithout a warm-up on our coffee. Excellent service. The portions were generous and food was flavorful. As a starter we enjoyed home fries loaded with homemade sausage gravy. That was a meal in itself! The coffee mugs were a hand-thrown pottery that was unique and beautiful. We stopped in on a Saturday and there was a local brewery offering their drinks, along with a volleyball team raising money for a trip. Lots of young people in the "team room". It was an engaging spot to enjoy food and we would definitely return! Good meetup place for friends.

Good diner food. service okay. They focus on the locals. My…read morebasic breakfast could have been hotter... Schweety's omelet could have had more veg. Watch for upcharges

Always been a fan, but the new management has this place running efficiently and the polite staff…read moreis a very nice touch!

This location has limited food items, not always welcoming and pales in comparison to the…read moreCanandaigua location . And who's bright idea was it to discontinue the cheese croissant ?

Absolutely the Best coffee ever!! Amber you are nice…read moreThanks so much!! TT & Rara We will see ya soon :)

I love the concept but maybe online ordering would benefit this drive thru only business greatly to…read morewhere they have your order ready and waiting to go when you arrive at the pickup window. To a first timer like me, it's like shotgun format to pull up to a window which has very little info and decide what you want with a line behind you. If I hadn't done my menu "homework" prior to coming here then I wouldn't have gotten half of my order that I came for. I guess if you're a local then you know the routine. Employee was patient with me asking if they had items that I saw mentioned through review research. They are busy so it's gotta be a me thing.

Amazing Service, Delicious Food, Hot Chai and Cappuccino. Bagels delicious and Chewy. recommend.read more

Ordered a bagel with egg, cheese, and ham, another egg and cheese bagel, and pancakes. I waited 36…read moreminutes before finally asking about the status of my order. At that point, they searched for it and discovered it had been sitting there the entire time, no one ever called my name, even though they were calling out other customers' orders. By the time I received my food, the sandwiches weren't even warm and the pancakes were soggy and sweating from sitting in a to-go container for far too long. There was no apology or accountability for the mistake. For a New York bagel shop, the food is shockingly bland, basic, underwhelming breakfast sandwiches that don't match what you'd expect at all. Overall, a very disappointing and disorganized experience. They need to get it together.

Staff was friendly, and quality product! They were short in staff for number of folks both in…read moredrive through and in person on a Sunday morning

Would you like to be invisible? Did you dream of snatching Harry Potter's Invisibility Cloak?…read more You might as well call yourself a wizard at this location! On multiple visits every single employee made zero verbal acknowledgement of customers inside the store. No eye contact, nothing. It's absolutely bizarre. The food is what you'd expect from the franchise, the black tea is a no-go, and items are often gone early in the afternoon.

Stopped in for breakfast on our way home and we enjoyed the experience. This place was wild on a…read moreSunday very busy but they made it work! I had the heuvos rancheros and hashbrown and my fiancé got the lox bagel with cream cheese. We also tried their famous strawberry cake which was awesome. Prices were pretty good overall and everything was tasty. The rancheros needs something flavor wise but otherwise was pretty good. Plenty of seating indoor and outdoor and lots of parking. Everybody was so friendly and nice here we enjoyed the experience!

A great place for a breakfast sandwich and coffee! Visiting from Pittsburgh, and always seek…read moreindependent local restaurants. They quickly served a truly great bagel sandwich! It's a cool interior as well

A nice respite and reward for our college halfway drive home stopping point. Very friendly…read moreproprietor who was very helpful in sharing the flavors. Almond espresso, chocolate extreme, banana foster.... all excellent. A cute town with a beautiful lake. We'll have to return to check out this picturesque region and some more gelato!

Simple gelato and espresso bar. Unfortunately during my visit everything was disappointing. Their…read morecooler was broken so the attendant had to "go to the back" for each scoop. ( long delay) I ordered a lemoncello which when presented was a sherbert and not gelato. I ordered a latte with whole milk. The attendant had only 1% (awful) and pointed that out while he was mid steam. It might be ok on another occasion but I left feeling less than Meh.

We weren't planning on going to Tobey's Donut Shop, but since the Thai restaurant wasn't open next…read moredoor, we stopped by. Picked up some donuts and they were all good ($2.10 each): Key Lime - Key Lime filling sweet dough shell topped with bun icing and crushed graham crackers Lemon - Lemon Filled sweet dough shell coated with powdered sugar. Chocolate - Glazed Chocolate fry cake Raspberry Glazed - Original Glazed donut topped with Raspberry icing and sprinkles

Delightful quality doughnuts and great service. We tried a few different kinds including a cinnamon…read moretwist, sour cream glaze, powdered sugar, old fashioned with chocolate frosting and a French cream. Great local spot.