If you are not tech savvy, this is terrific. Tate walks you through the process and guides you on…read morepackage options.

Tate is HEAVEN SENT!…read more Seriously look no further! I read all the lovely reviews about Tate and knew I had to reach out. If you are like me and need that good internet but also don't really understand speeds and what packages are worth it - you need to contact Tate! He was able to find me a service based on my needs and on our location and got everything set quickly + smoothly. Not only knowledgable and clearly an expert in this area, he is also SO sweet and helpful! I cannot recommend him enough! Tate you are the man!

Ben came out quickly on a Saturday and he was able to find what the problem was fairly quickly…read more He was very nice and friendly plus he squeezed me in when his 8 year old son had a soccer game. I'm sure it was because I was a senior and needed a lot of help. Ben is a very kind man. For the time he spent the price was fair. Got a Computer problem Call Ben. He's Honest, polite, kind, knowledgeable, really very handsome and he took my trash out without me asking. Chance Bowser

Outstanding service and professional employees. Do not hesitate to hire…read more The hourly fee is expensive, but the work quality s excellent.

I want to give a special shout out to Jeff R. for giving us exceptional customer service today. We…read moreare longtime Sparklight TV customers. We needed to move to new equipment and had some issues, but Jeff resolved everything beautifully. He is incredibly kind, friendly, smart, efficient, knowledgeable, and hardworking. We definitely recommend Sparklight TV!

12 years with Sparklight in Boise - reliability and customer service have fallen off a cliff…read moreI've been a Sparklight (formerly Cable One) internet customer in Boise for about 12 years, and the service has become steadily worse while the prices keep going up. Every six months or so my connection starts randomly dropping - exactly the same pattern, year after year. The connection will work for a few months, then suddenly I can't reliably watch movies or YouTube because the stream constantly pauses, buffers, or disconnects. Most recently, over Christmas the connection became almost unusable. In the middle of the day I watched my modem/router dropping and reconnecting over and over again. I called Sparklight and they scheduled a technician visit for today between 8 a.m. and noon. They called yesterday to confirm, then again this morning to confirm, and then again around 9 a.m. telling me a tech would be there in about 30 minutes, so I took time off work and waited. No one ever showed up. No call, no text, no update. Two hours after the promised time window I called Sparklight. Their automated system kept telling me there were "zero callers in front of you" while I sat on hold for around 30 minutes. When I finally reached a human, I was told that "someone will be out later this afternoon," as if the original appointment and all the confirmations didn't matter and my missed half‑day of work was irrelevant. I pushed back and the agent said he would "call dispatch" and then left me on mute for another 15 minutes with no communication and no resolution. At that point I hung up. There was still no technician, no ETA, no apology, and no offer of a credit even though I lost work time waiting for an appointment they repeatedly confirmed and then simply ignored. This is not a one‑time glitch - this is a pattern I've seen for years: * Recurring service drops every few months that make streaming and basic internet use unreliable. * Support agents who insist "everything looks fine" until the problem magically disappears for a while, only to return again later. * A complete disregard for scheduled appointments and the customer's time, even after multiple confirmations. After 12 years, I'm actively looking at alternatives because I can't depend on Sparklight's reliability or their customer service. If you work from home, stream regularly, or just need consistent internet in Boise, I strongly recommend looking at other options before signing up with Sparklight.

Their Internet was good after I moved to my house. When they switched me to quantum fiber, it went…read moredown hill. Century link without warning or notifying me, sent $204 to collections. Their customer service is poor and their Internet before 2022 was hit or miss. Their quantum fiber is good awful internet. It works 40% of the time every time. I would not recommend CenturyLink to my worst enemy, it's not worth ruining your credit for Internet.

Never again takes to long to get ahold of someone and wait time sucks prices went up to high not…read morehappy with the service and the robot talks to long and I'm not dealing with ai cancel ur internet now and get something cheaper no stars this company is a joke no Stars this place is a joke no Stars cancel now

I will never work with this company again they're too hard to communicate with. They would not…read moreaccept the day I moved kept their app is no good. They're greedy. You better keep really good records if you're gonna work with them.

Terrible customer service . Greedy and hard to get hold of a customer service . We will switch to…read moreanother provider . Terrible internet connection. After calling them many times regarding our modem , they will still wanted to charged us $200. For a new modem . How long you should keep a modem until stopped working ? Ours was 1 year old . After calling yo cancel my service . Then they wanted to give us free 1 month etc . My husband requested cancellation email and hung up .

Living outside a small town has some great advantages! Internet service is not one of them. :-)…read moreAll & Beyond wireless is not an internet service provider directly but is a reseller. My only option where I live is either dial up or one company with a dish for faster service. The friendly and helpful people at All and Beyond get you signed up and act as an intermediary if something goes bad. Highly recommend!

From the owner: All and Beyond Wireless specializes in delivering high-speed internet using advanced fixed wireless…read moreand millimeter wave technology, providing fiber-like speeds without the need for traditional cable or fiber lines. We offer reliable, low-latency connections with unlimited data, making our service perfect for streaming, gaming, and working from home. Our network is designed to serve both city and rural areas, bringing fast internet to locations where other providers fall short. We pride ourselves on professional installation, dependable service, and customer-first support. Whether you’re looking for residential or business internet, All and Beyond Wireless provides scalable, high-performance solutions you can trust. Call today for your free quote and experience the difference.

Now known as "Clear" I met two very nice and helpful representatives as they were going door to…read moredoor offering a 2 day free trial of Clear Internet Service. Despite the fact that they blatantly ignored the 'no soliciting' sign on our door, I was interested in what they had to say. I invited them in and introduced my husband. 90 minutes later we were set up for our free TWO day trial (they had trouble getting us set up for some reason and stayed until everything was working). My husband and I have been looking to cut costs and initially I thought Clear was offering a better deal than what we are currently paying Cable One. After reviewing our Cable One bill, I found we are actually paying less with them than we would with Clear, but still I was willing to consider staying with them (I abhor monopolies and would rather not pay Cable one for two services) However two things happened today that have closed the door on that possibility. 1. This afternoon I got a call from a Clear rep wanting to 'set up our new account'. I politely informed her that we were in day one of our TWO day trial and we were still considering keeping the service. She seemed okay with that. *However* 2. When we got home after work. we were blocked from using Clear. I called the ONE number I had been left, the one for the junior associate who was here for the install. An hour and a half ago he said "I need to call my supervisor. I'll get back to you". Fifteen minutes ago I reconnected our Cable One modem, removed Clears' equipment and when I DO hear back from the folks at Clear it will be to tell them to come get their equipment as we are NOT choosing them for our Internet service. So far as I'm concerned they started out strong but failed miserably after we took the bait.

Clear is a good value for home internet, but the local customer service is incompetant, although…read moreeager to please. After a week of dealing with local service, and not getting things setup correctly, I spent an hour on the phone with a call center and got things squared away. The highlights; Phone + Internet for ~$60/mo after taxes (vs. Cable One at ~$95/mo) Acceptable bandwidth, good enough for streaming Netflix, though slower than Cable. Have seen 300-1000kbps, vs. typical 1500kbps with Cable. We are in a more outlying area though that isn't technically in the service area. This is with 4 or 5 bars out of 5 possible signal. I paid $80 for the modem, so as to avoid $5/mo lease charge, and to stay out of any contract. Now, if I want to cancel, no penalty (but have a useless modem, and out the $25 startup fee. My WiFi router and Phone connection is no longer tied to the cable connection in my wall, instead are tied to an acceptable signal location. 2 week cancellation period was enough to get service up and running, including the phone transfer, so it was fairly risk-free, though the phone would have been disruptive if I'd decided against keeping the service. Lowlights... took me too long to figure out to ignore the local rep and go directly to corporate for account help.

I have realized the crackle in the land line happens when it rains. I don't know what kind of…read moresorcery they use but I call them up and they fix it ASAP! Century link, I'm liking you more and more!

I would give them a negative if possible. Worst customer service of any company I have ever dealt…read morewith and I am an old guy so that is lots. When their workers even tell you their customer service is bad that says a lot. They cheated me out of $150 five years ago and still to this date never reimbursed me and only gave me excuses. Never received what I paid for and when I questioned them all I got was the run around. Never again, you want fast speeds go to Starlink.

Never got ahold of them phone does not work. Very frustrating if you want a business you must be…read moreavailable

About a month ago we received a gift card for the balance on our account and I forgot to update…read morethis post. We're back with DirectTV as of yesterday because of the issues with Dish service since the installation date.

Speedyquick not only shows up when they promise with courtesy, knowledgeable professionals, but…read morethey are excellent at servicing my account. I feel like a valued customer.

Do yourself a favor and stay away from this company as much as possible. they do everything to…read moreblame your equipment over fixing their radio service on top of that, They want to keep you in service for an extra 60 days from disconnect request and charge you a disconnect dispatch fee.