If you are not tech savvy, this is terrific. Tate walks you through the process and guides you on…read morepackage options.

Tate is HEAVEN SENT!…read more Seriously look no further! I read all the lovely reviews about Tate and knew I had to reach out. If you are like me and need that good internet but also don't really understand speeds and what packages are worth it - you need to contact Tate! He was able to find me a service based on my needs and on our location and got everything set quickly + smoothly. Not only knowledgable and clearly an expert in this area, he is also SO sweet and helpful! I cannot recommend him enough! Tate you are the man!

Ben came out quickly on a Saturday and he was able to find what the problem was fairly quickly…read more He was very nice and friendly plus he squeezed me in when his 8 year old son had a soccer game. I'm sure it was because I was a senior and needed a lot of help. Ben is a very kind man. For the time he spent the price was fair. Got a Computer problem Call Ben. He's Honest, polite, kind, knowledgeable, really very handsome and he took my trash out without me asking. Chance Bowser

Outstanding service and professional employees. Do not hesitate to hire…read more The hourly fee is expensive, but the work quality s excellent.

Charlie went over and above fixing our problems with our switch over to the new system. He also…read moreupdated our old equipment. Charlie is a very pleasant young man. Jim & Diane Gilman

Horrible customer service. The internet is OK, with mediocre speeds, but forget talking to anyone…read morewho can do anything. To cancel, their website will make you jump through a bunch of hoops, only to inform you that you have to call in. Then you'll jump through all the same hoops, wait on hold forever, and then be transferred from department to department, because apparently it's no one's job to let you cancel. I'll never waste my money with them again.

I'm not sure if this is the right location if not, I would appreciate it if the manager of this…read morelocation would locate Dan by his employee ID. to pass along his 5 Star Yelp Review to his supervisor or manager "Thank you" Dan - Employee ID AC19173 stated he works remote for the State of Idaho. Dan really exceeded my expectations in every category. Professionalism A+ communication A+ Dan is great at his job and seems to love what he does by his approach dealing with me today as I was very upset!! I called Century Link, the first call I kept requesting to speak with a supervisor BUT the rep refused to transfer my call, after 25 minutes she hung up on me !!!! her name was Nathelia !!!!!! (Not sure the spelling of her name) My issue I live in Las Vegas, Nevada I received an email stating I owe $517.82 for services that were disconnected in Alamosa Colorado, I confirmed with my son his internet is active plus he provided me a screen shot of a payment made in June to CenturyLink. I was furious thinking Century Link was double dipping two people for the same address. I had the Better Business Bureau website up to file a complaint. once I explained my situation to Dan. November 2021 i called to get a quote for my son who resides in Colorado, if Christopher (my son) has to pay a deposit due to his credit, I don't mind setting up the account under my name, when Christopher gets off of work later that evening, he will call Century Link to set up an account, if need be they can call me on a 3way call, if I need to put the account under my name. The supervisor I spoke to that day confirmed no account will be set up until Christopher calls CenturyLink. The supervisor took it upon himself and created an account under my name without my approval, not only that he put the street number incorrect. After Dan confirmed my son Christopher has an active account plus the account set up under my name was set up incorrectly. CenturyLink credited the past due balance of $517.82, Century Link will update the credit bureaus! Dan should be promoted to the escalation department by the way he presented himself as I was furious with the previous rep hanging up on me and thinking CenturyLink was double dipping on the same address. Great Service, Thank you .... DAN Employee ID AC19173

I've been a paying customer of CENTURY LINK Landline Telephone Service and CENTURY LINK Internet…read moreService since August of 2021. I used the AUTO PAY system for over 4 years -- which means my payments were always on time. We moved from our Star, Idaho residential address -- 10 minutes away to an Eagle, Idaho residential address. I began the process of transferring my existing Landline Telephone service, one whole month IN ADVANCE, to make sure there would be a seamless transition with no interruption of service. Since that time, I've had NOTHING but one headache after the next with Century Link. No one within the Century Link Company is able to give me a straight answer or an intelligent explanation as to WHY service at our new residence still hasn't been established???? Obviously, it's because they SIMPLY CANNOT period. Obviously they do NOT provide service where I now reside. Why can't they just SAY this? Why can't they just give their customer a straight and honest answer???? Instead, they've been stringing me along for over 2 months now. Meanwhile, the TELEPHONE NUMBER THAT I DEPEND ON, remains in limbo. I've tried to PORT my phone number and Century Link ABSOLUTELY REFUSES accommodate this request. I have 5 pages of notes from the numerous calls I've made including the various dates and various names of different representatives that I've spoken to. BOTTOM LINE: The right hand doesn't know what the left hand is doing over there in "CENTURY LINK-LAND". What a sad and truly messy situation they must be in right now. I would hate to be employed by a company that has infuriated their customers to this extent. They clearly have some very serious administrative problems currently taking place at the Executive or Corporate level. What a terrible shame.

Worst!!! No customer Service human to talk to. I spent FOREVER, 2 hours and 7 minutes, trying to…read moreget land line account set up as I was promised a paper bill, and no bill came. They are HORRIBLE!!! only offered chat, then is became after hours and I'm sorry we are closed. CenturyLink must not value their customers, only their bottom line. I HATE the fact they are not willing to staff their phone lines. How will older people manage in the future? I actually am talking to a repair person after 4 attempts and over 30 minutes, the only option I found to talk to a person. Not sure I will get anywhere with this nice gentleman, he's repair.

I will never work with this company again they're too hard to communicate with. They would not…read moreaccept the day I moved kept their app is no good. They're greedy. You better keep really good records if you're gonna work with them.

What's recommended to this provider from a friend. I have to say i'm really disappointed in…read moremyself.For signing up for a company before doing my research. The owner was very rude. 5 minutes into researching him and I find that he's a criminal hiding in Asia and avoiding taxes and child support. I refuse to support a business that is owned by somebody like that. Terrible value since they just piggyback off another provider. When I had it, the service would go in and out. Would not recommend.

Living outside a small town has some great advantages! Internet service is not one of them. :-)…read moreAll & Beyond wireless is not an internet service provider directly but is a reseller. My only option where I live is either dial up or one company with a dish for faster service. The friendly and helpful people at All and Beyond get you signed up and act as an intermediary if something goes bad. Highly recommend!

Now known as "Clear" I met two very nice and helpful representatives as they were going door to…read moredoor offering a 2 day free trial of Clear Internet Service. Despite the fact that they blatantly ignored the 'no soliciting' sign on our door, I was interested in what they had to say. I invited them in and introduced my husband. 90 minutes later we were set up for our free TWO day trial (they had trouble getting us set up for some reason and stayed until everything was working). My husband and I have been looking to cut costs and initially I thought Clear was offering a better deal than what we are currently paying Cable One. After reviewing our Cable One bill, I found we are actually paying less with them than we would with Clear, but still I was willing to consider staying with them (I abhor monopolies and would rather not pay Cable one for two services) However two things happened today that have closed the door on that possibility. 1. This afternoon I got a call from a Clear rep wanting to 'set up our new account'. I politely informed her that we were in day one of our TWO day trial and we were still considering keeping the service. She seemed okay with that. *However* 2. When we got home after work. we were blocked from using Clear. I called the ONE number I had been left, the one for the junior associate who was here for the install. An hour and a half ago he said "I need to call my supervisor. I'll get back to you". Fifteen minutes ago I reconnected our Cable One modem, removed Clears' equipment and when I DO hear back from the folks at Clear it will be to tell them to come get their equipment as we are NOT choosing them for our Internet service. So far as I'm concerned they started out strong but failed miserably after we took the bait.

Clear is a good value for home internet, but the local customer service is incompetant, although…read moreeager to please. After a week of dealing with local service, and not getting things setup correctly, I spent an hour on the phone with a call center and got things squared away. The highlights; Phone + Internet for ~$60/mo after taxes (vs. Cable One at ~$95/mo) Acceptable bandwidth, good enough for streaming Netflix, though slower than Cable. Have seen 300-1000kbps, vs. typical 1500kbps with Cable. We are in a more outlying area though that isn't technically in the service area. This is with 4 or 5 bars out of 5 possible signal. I paid $80 for the modem, so as to avoid $5/mo lease charge, and to stay out of any contract. Now, if I want to cancel, no penalty (but have a useless modem, and out the $25 startup fee. My WiFi router and Phone connection is no longer tied to the cable connection in my wall, instead are tied to an acceptable signal location. 2 week cancellation period was enough to get service up and running, including the phone transfer, so it was fairly risk-free, though the phone would have been disruptive if I'd decided against keeping the service. Lowlights... took me too long to figure out to ignore the local rep and go directly to corporate for account help.

I have realized the crackle in the land line happens when it rains. I don't know what kind of…read moresorcery they use but I call them up and they fix it ASAP! Century link, I'm liking you more and more!

I would give them a negative if possible. Worst customer service of any company I have ever dealt…read morewith and I am an old guy so that is lots. When their workers even tell you their customer service is bad that says a lot. They cheated me out of $150 five years ago and still to this date never reimbursed me and only gave me excuses. Never received what I paid for and when I questioned them all I got was the run around. Never again, you want fast speeds go to Starlink.

About a month ago we received a gift card for the balance on our account and I forgot to update…read morethis post. We're back with DirectTV as of yesterday because of the issues with Dish service since the installation date.

Never got ahold of them phone does not work. Very frustrating if you want a business you must be…read moreavailable

Speedyquick not only shows up when they promise with courtesy, knowledgeable professionals, but…read morethey are excellent at servicing my account. I feel like a valued customer.

Do yourself a favor and stay away from this company as much as possible. they do everything to…read moreblame your equipment over fixing their radio service on top of that, They want to keep you in service for an extra 60 days from disconnect request and charge you a disconnect dispatch fee.