I want to give a special shout out to Jeff R. for giving us exceptional customer service today. We…read moreare longtime Sparklight TV customers. We needed to move to new equipment and had some issues, but Jeff resolved everything beautifully. He is incredibly kind, friendly, smart, efficient, knowledgeable, and hardworking. We definitely recommend Sparklight TV!

Horrible customer service. The internet is OK, with mediocre speeds, but forget talking to anyone…read morewho can do anything. To cancel, their website will make you jump through a bunch of hoops, only to inform you that you have to call in. Then you'll jump through all the same hoops, wait on hold forever, and then be transferred from department to department, because apparently it's no one's job to let you cancel. I'll never waste my money with them again.

If you are not tech savvy, this is terrific. Tate walks you through the process and guides you on…read morepackage options.

Tate is HEAVEN SENT!…read more Seriously look no further! I read all the lovely reviews about Tate and knew I had to reach out. If you are like me and need that good internet but also don't really understand speeds and what packages are worth it - you need to contact Tate! He was able to find me a service based on my needs and on our location and got everything set quickly + smoothly. Not only knowledgable and clearly an expert in this area, he is also SO sweet and helpful! I cannot recommend him enough! Tate you are the man!

Probably the worst cell phone company I've used compared to AT&T and T-Mobile. They're still trying…read moreto charge me $300 for a Wi-Fi box I returned the employees are awful and if you call to try to get someone on the phone, it's impossible. Don't waste your time or money.

The staff at the store were very friendly and helpful, especially Taylor who went above and beyond…read moreto assist us during our switch. Unfortunately, the overall experience with Verizon has been frustrating. We switched all of our phones from T-Mobile to Verizon in March and were told we'd receive an $800 credit per phone we returned, along with another promotional credit. We returned all phones within the first week, but as of July, we have not received any credits or reimbursement. Although we purchased the phones at a discounted rate, we were told that wouldn't affect the promotion. After calling Verizon multiple times, we were informed we should have received Visa gift cards and that the claim needed to be resubmitted. We did that, but we are still waiting months later with no resolution. The customer service at the store was great, but the follow-through on Verizon's end has been incredibly disappointing. I hope this gets resolved and that Verizon improves communication and consistency for future customers

Now known as "Clear" I met two very nice and helpful representatives as they were going door to…read moredoor offering a 2 day free trial of Clear Internet Service. Despite the fact that they blatantly ignored the 'no soliciting' sign on our door, I was interested in what they had to say. I invited them in and introduced my husband. 90 minutes later we were set up for our free TWO day trial (they had trouble getting us set up for some reason and stayed until everything was working). My husband and I have been looking to cut costs and initially I thought Clear was offering a better deal than what we are currently paying Cable One. After reviewing our Cable One bill, I found we are actually paying less with them than we would with Clear, but still I was willing to consider staying with them (I abhor monopolies and would rather not pay Cable one for two services) However two things happened today that have closed the door on that possibility. 1. This afternoon I got a call from a Clear rep wanting to 'set up our new account'. I politely informed her that we were in day one of our TWO day trial and we were still considering keeping the service. She seemed okay with that. *However* 2. When we got home after work. we were blocked from using Clear. I called the ONE number I had been left, the one for the junior associate who was here for the install. An hour and a half ago he said "I need to call my supervisor. I'll get back to you". Fifteen minutes ago I reconnected our Cable One modem, removed Clears' equipment and when I DO hear back from the folks at Clear it will be to tell them to come get their equipment as we are NOT choosing them for our Internet service. So far as I'm concerned they started out strong but failed miserably after we took the bait.

Clear is a good value for home internet, but the local customer service is incompetant, although…read moreeager to please. After a week of dealing with local service, and not getting things setup correctly, I spent an hour on the phone with a call center and got things squared away. The highlights; Phone + Internet for ~$60/mo after taxes (vs. Cable One at ~$95/mo) Acceptable bandwidth, good enough for streaming Netflix, though slower than Cable. Have seen 300-1000kbps, vs. typical 1500kbps with Cable. We are in a more outlying area though that isn't technically in the service area. This is with 4 or 5 bars out of 5 possible signal. I paid $80 for the modem, so as to avoid $5/mo lease charge, and to stay out of any contract. Now, if I want to cancel, no penalty (but have a useless modem, and out the $25 startup fee. My WiFi router and Phone connection is no longer tied to the cable connection in my wall, instead are tied to an acceptable signal location. 2 week cancellation period was enough to get service up and running, including the phone transfer, so it was fairly risk-free, though the phone would have been disruptive if I'd decided against keeping the service. Lowlights... took me too long to figure out to ignore the local rep and go directly to corporate for account help.

Living outside a small town has some great advantages! Internet service is not one of them. :-)…read moreAll & Beyond wireless is not an internet service provider directly but is a reseller. My only option where I live is either dial up or one company with a dish for faster service. The friendly and helpful people at All and Beyond get you signed up and act as an intermediary if something goes bad. Highly recommend!

What's recommended to this provider from a friend. I have to say i'm really disappointed in…read moremyself.For signing up for a company before doing my research. The owner was very rude. 5 minutes into researching him and I find that he's a criminal hiding in Asia and avoiding taxes and child support. I refuse to support a business that is owned by somebody like that. Terrible value since they just piggyback off another provider. When I had it, the service would go in and out. Would not recommend.

Not helpful at all. Had multiple employees here, most of which I didn't even talk to, just glare or…read moremake sour faces at us the entire time. We came in happy and just asking for a simple service. Which the employee couldn't figure out how to do and we nicely said no problem and left. While my partner spoke the kid we were working with kid gave her a dirty look. Not knowing how to do the job is one thing but everyone collectively being snotty is another. Don't bother going here.

This store needs to learn to be observant of customers walking in. At least say hello!!! We signed…read morein as a walk in and NO-ONE even said hello or someone will be with you shortly. This is even after we signed in for a walk in. They even looked at us with an IPad in their hands and just kept walking and speaking to customers that came in after us! There is a reason your rating is so low! DO NOT RECOMMEND THIS STORE AT ALL.

I've been a paying customer of CENTURY LINK Landline Telephone Service and CENTURY LINK Internet…read moreService since August of 2021. I used the AUTO PAY system for over 4 years -- which means my payments were always on time. We moved from our Star, Idaho residential address -- 10 minutes away to an Eagle, Idaho residential address. I began the process of transferring my existing Landline Telephone service, one whole month IN ADVANCE, to make sure there would be a seamless transition with no interruption of service. Since that time, I've had NOTHING but one headache after the next with Century Link. No one within the Century Link Company is able to give me a straight answer or an intelligent explanation as to WHY service at our new residence still hasn't been established???? Obviously, it's because they SIMPLY CANNOT period. Obviously they do NOT provide service where I now reside. Why can't they just SAY this? Why can't they just give their customer a straight and honest answer???? Instead, they've been stringing me along for over 2 months now. Meanwhile, the TELEPHONE NUMBER THAT I DEPEND ON, remains in limbo. I've tried to PORT my phone number and Century Link ABSOLUTELY REFUSES accommodate this request. I have 5 pages of notes from the numerous calls I've made including the various dates and various names of different representatives that I've spoken to. BOTTOM LINE: The right hand doesn't know what the left hand is doing over there in "CENTURY LINK-LAND". What a sad and truly messy situation they must be in right now. I would hate to be employed by a company that has infuriated their customers to this extent. They clearly have some very serious administrative problems currently taking place at the Executive or Corporate level. What a terrible shame.

Their Internet was good after I moved to my house. When they switched me to quantum fiber, it went…read moredown hill. Century link without warning or notifying me, sent $204 to collections. Their customer service is poor and their Internet before 2022 was hit or miss. Their quantum fiber is good awful internet. It works 40% of the time every time. I would not recommend CenturyLink to my worst enemy, it's not worth ruining your credit for Internet.

Caleb and the crew set up my mom's TV service years ago and now have expanded and offer something…read moreI've never seen before: real and knowledgeable local humans with a commitment to community doing business to solve problems for people trying to figure out how to get affordable TV service and keep it running seamlessly. Thanks for showing up and for all your help.

We have owned a DISH Playmaker Antenna and Wally Receiver for our RV for about 18 months. We've…read moreprobably spent more time trying to get it to work than actually watching TV, so in desperation we took it to A+ Satellite to see if they could help. Caleb spent SO much time trouble-shooting it (we were emailing almost daily), and then when we picked it up he must have spent a good hour giving us instructions on work-arounds to make it behave better. Incredible service! Thanks so much, Caleb!