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    Updated 2 months ago

    Services - Sparklight

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    Recommended Reviews - Sparklight

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    Reviews With Photos

    Cable just laying on top of the ground
    David B.

    From the CEO not my problem. If you want something fast, reliable go somewhere else. A week has not gone by without some kind of problem since I have had service with them

    A weeks worth of failed ping results!

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    Photo of Paula M.
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    4 months ago

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    Sparklight C.

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    4 months ago

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    Sparklight C.

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    2 days ago

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    10 months ago

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    1 month ago

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    1 month ago

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    8 months ago

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    7 months ago

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    4 months ago

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    10 months ago

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    6 months ago

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    8 months ago

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    9 months ago

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    3 months ago

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    9 months ago

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    10 months ago

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    11 months ago

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    10 months ago

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    1 year ago

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    11 months ago

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    6 months ago

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    8 months ago

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    8 months ago

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    9 months ago

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    9 months ago

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    10 months ago

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    10 months ago

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    10 months ago

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    1 year ago

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    11 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    11 months ago

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    11 months ago

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    2 years ago

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    1 year ago

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    8 months ago

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    2 years ago

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    Page 1 of 9

    Ask the Community - Sparklight

    After being forced to upgrade the plan can a customer ever go back down to a lower plan if they constantly go way under the higher data plan?

    What i was told by them is after X amount of months you can go down (but ive had many issues with them personally)

    View All 2 Questions

    Review Highlights - Sparklight

    They were professional, came over within a couple days, did a great install plus helped me set up a mesh network.

    Mentioned in 7 reviews

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    T-Mobile

    T-Mobile

    (13 reviews)

    This past week I went in and talked to the guys here(Gabe and Conner) and they totally hooked me…read moreup. They helped me take care of an issue that I had at another T-mobile store on Broadway. Never go to the store on Broadway. The guys at the overland store were super friendly and very helpful. I totally recommend this store.

    If you ever want to experience what it feels like to be an absolute burden simply for existing, I…read morehighly recommend stopping by the Overland store and being "helped" by Mia. Truly, it's a rare talent to make a customer feel like they've committed a federal offense just by walking in before closing, but Mia has mastered it. I came in the night before--yes, a whole few minutes before closing--and Mia greeted me with the enthusiasm of someone being forced to run a marathon in the rain. The sighing, the glaring, the "I cannot believe you're making me do my job right now" energy... breathtaking. I didn't realize entering a store during business hours was such a personal attack, but thank you, Mia, for the enlightenment. I was told by the representative the night before that I had two weeks to get all my information transferred because I have extremely important documents on my phone. So naturally, when I came back the next morning--on a Sunday, no less--Mia decided to rewrite store policy on the spot. According to her, under no circumstances was I taking my phone out of the store. I explained the importance of my documents. I explained what I was told. I explained why I needed to verify everything. Her response? A beautifully delivered: "Well, I don't know what to tell you, but you're not taking it out of the store." Ah yes, the signature "I don't care, and I'm not going to pretend to" customer service technique. Very advanced. Meanwhile, I sat there for over an hour while she acted like I was asking her to perform a miracle instead of simply honoring what her coworker already told me. The level of inconvenience she projected could've powered the entire building. And then--shocking plot twist--the original representative finished with his customer, walked over, and politely told me, "Go ahead and take it home and bring it back in the morning." Imagine that: someone who actually knows how to speak to customers like human beings. Wild concept. To summarize: * He handled the situation correctly. * She handled it like customer service was a punishment she was forced to endure. If the goal is to drive customers away with attitude, hostility, and a complete lack of professionalism, Mia is absolutely nailing it. If not, someone might want to remind her that helping customers is literally the job.

    Sparklight - isps - Updated May 2026

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