Best people ever!!! They worked on my daughters car and were more then fair and did phenomenal work... Btw... You should see some of the work they've done. They've been in shows and magazines!! Blew my mind!!! read more

They really fixed my wagon!!! and they did stellar work in doing so. yes, I'm that cool, it is an actual Subaru Wagon. (woo) They did a quick cleanup of the car both inside and out & that was a pleasant surprise when I picked it up. They have a great working relationship with USAA, my insurance company. Smooth sailing and great service the whole way! read more

Elite Customs - Frontage! - Body Shops Near Me - Sparks, Nevada

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Laziest group of people I've ever met gave them 20k cash to order parts never ordered a single part refuses to give back deposits all around lazy company beware no talent scammers they have done this to others beware of these clowns read more

I reached out to Jimmy at Elite Customs in the beginning of March and set an appointment to discuss some work I was requesting and to receive a price for my proposed work. I own and operate a local company that sells high-end 4x4 recreation vehicles. Our company was converting a 4x4 F450 ambulance into a fully built, expo-style adventure truck. I met Jimmy in person on April 14th at Elite Customs and he inspected my vehicle and we discussed the work to be performed. I was requesting a complete paint job, body work to remove all existing ambulance lights, the bodywork cut to allow placement of a window, and the completion of a "super single" conversion (4in lift involving installation of new leaf springs and shocks, removal of existing rear air suspension, new rear suspension fabrication to revert back to leaf sprung rear end, installation of Bushwhacker fender flares, and mounting the 41 inch continental wheels / tires and mounting a new ARB winch bumper). He quoted me a total price of $12,000 to complete the job. I requested a time frame and was told they were unable to provide an exact date but that the job should be completed within 8 weeks. I agreed to the price and requested a written estimate detailing the work to be emailed to me, to which they agreed. For the first 4 weeks I never received a call or email as discussed. On May 12th, after no word from Elite, I head down in person to check on the status of my vehicle. In a month's time all that had been completed was the removal of decals in preparation for painting and removal of trim and bumpers. The next day after checking up on my vehicle Dana from Elite calls me requesting half down. We had never discussed this and I was told they needed the funds to purchase paint. I agreed and paid $6,000. 3 more weeks pass with no calls or updates from Elite. June 5th - I patiently and politely call the front office to ask for an update. Dana answers and I proceed to ask what the status is. Dana instantly became defensive and began to claim the work being completed was well beyond the price I was paying and that I was lucky to even have my vehicle there. When I asked her about a time frame of when the work would be completed (as 7 weeks had already passed and the vehicle was still not even prepped for paint and none of the suspension work had been completed) she rudely said: "Do you want me to hold your f**king hand". I was shocked by the unprofessionalism and the way I had been treated. I immediately drove down to Elite to speak with the owner, Jimmy. Jimmy basically defended his employee's rude behavior; I wasn't going to waste time arguing and requested to only work with Jimmy as Dana was clearly unable to have a reasonable conversation. Jimmy proceeds to tell me that the job will receive his focus and will be completed within a couple more weeks. At this point, my vehicle had been disassembled and was not drivable and I felt it was in my best interest, after 8 weeks had already passed, to just wait it out a few more weeks and hope to receive my vehicle back soon. June 22 - Contact Jimmy for and update - Jimmy tells me he is going to have the vehicle painted within the week - and that he will spray some test sprays for me to select the one closest to my requested color. June 29th - Jimmy contacts me for the first time since dropping the vehicle off. He tells me to come down to the shop to pick the color I want out of a book. I had already sent him the color I wanted 10 weeks prior. I drove down anyway and proceeded to choose the color I considered closest to my original choice. Jimmy never spayed any test sprays and forced me to blindly choose my color out of a book. I discussed my concern and told him that was contradictory to what I had been originally told. Be basically said he didn't have time to look through the book and spray test sprays and that I had to choose. He gave me a generic book containing paint samples of most auto manufacture's paint colors used on production cars. I proceeded to pick what I though resembled my color the closest (a dark metallic grey). July 6th - In person check-up at Elite - Vehicle still not painted and suspension work still not even touched. Jimmy proceeds to tell me that the vehicle is all prepped for paint but that he tried to move the vehicle into his paint booth only to realize it's too tall to fit. He tells me he is going to ask around town and find a booth it will fit in. I couldn't believe the incompetence but my vehicle was stripped to the bare metal and I had no choice but continue to wait as Jimmy's negligence continued to waste another unknown amount of my time. July 23 - Jimmy calls me to tell me a permit for his new shop will be signed off on Monday and he will finally begin to paint. I am confused by this new information as it was never discussed prior. review continued at https://docs.google.com/document/d/1tKme6D54-QM_jv5of-PCxsfS-Z8Kzm3FS1ISDx5BvTQ/edit?usp=sharing read more

This is a great body and paint shop. The prices are very fair, the workmanship is superb and the turnaround time is quick. Jimmy, the owner, has been around Reno for some time and worked at another body shop for many years. He did an number of jobs for me while working at the other body shop and I have always been satisfied. He is a very talented painter but does great body work too. Recently, he fixed collision damage to my truck and it looks as good as new; my insurance company paid the bill and it was no hassle. He did a separate bumper repair for me and I paid out-of-pocket so I really appreciated his fair rates. While in the shop, I have seen some of his custom airbrush work, which is quite impressive. I highly recommend Jimmy at Elite Customs. read more

It took driving all the way from the Central Coast of California during a Winter Storm, but worth it in every way for our amazing new Bullet liner. The area where we live has no reasonable option for this. After calling Elite Customs and speaking to the Amazing Dana-we were hooked and decided to make a trip of it! Boy, are we happy we did that! Efficient from start to finish and soooooooooo happy with the results! We dropped it off in the morning and collected it by 3pm that day. A thousand-percent satisfied! What a bargain, too! read more

Did not complete work properly or timely. Worst communication you can imagine. Having to pay for their mistakes ($$$$) out of pocket. Would never recommend or talk to again. read more

I took my Audi Q7 to Jimmy on a recommendation by my insurance company and am pleased I did. After an inspection and estimate he said he would call and set up an appointment once the parts had been secured. He called later in the week and I set up an appointment for the following Monday. I dropped off the car and he said it woould be ready Wednesday. It was and it is as good as new. They did an excellent job on the body work and paint. Did I mention they also guarantee their work? Although I had no out of pocket enpenses for this I thought the estimate was reasonable. If you want it done quickly and correctly I would recommend Elite Customs Body and Paint. read more

Dinged my wife's brand new 2014 VW Jetta on a brick wall. Got advice from a trusted and knowledgeable friend in the insurance car repair business: "What's the best body shop in Northern Nevada?" Answer: "Go to Sparks and see Jim at Elite Customs." As per the advice, everything went great! Waited 6 months to write this review, to verify the quality of the repair work. It's been perfect! Can't see any sign of my ding or the repair work. Car looks like new and drives like new. Very satisfied with everything about Elite Customs, and I'm off my wife's s**t list. Thanks Jim! read more

Let me start by saying that they do amazing work...HOWEVER...they take twice as long as the average shop. In addition, their customer service totally SUCKS. In fact, the owner got pretty aggravated when we asked after THREE WEEKS what the status was on a job that really should have taken a day or two to finish. Hey Elite Customs, I understand that you are busy and have way more important work that you need to finish, I totally get that. But you accepted the work. If you didn't have time to fix our vehicle, then you should have just told us to go elsewhere. NEVER going back there again. Spray Craft would have had it done in a day....and probably for less $$$. read more

They did not keep me informed of the status of my vehicle. Their recommended solution was not in accordance with GM standards. They kept my vehicle for 5 weeks and did nothing. I had it towed somewhere else so I could get it repaired. They were terrible from top to bottom. read more

Thank you Elite! I rubbed the side of my truck against a stucco wall and received some decently deep scratches with minor denting. I needed the repair and a repaint. Flawless job completed by elite. I got my baby back in a few days and couldnt be happier. read more

If I could give 0 stars I would. So unprofessional.. nothing was done in a timely manner and I am so displeased with services. Not only was the "owner" hitting on me, they were all around just unprofessional. The front office receptionist was rude and not helpful at all. After waiting a long time for my issues to be addressed, they were rude about it in every aspect. I would never recommend this shop to anyone! read more

They had my truck for a month. It never moved nor was any work done. If you can't do the work tell people you can't. I called multiple times trying to get information or to give them information, it always felt as if I was bothering Dana by asking her to give me info. After a month I went over and took my truck back. Moved it to another shop that can get the work done in a timely fashion. I believe the office staff fails to tell the owner when people call asking for info about what's going on with the repairs. I called and spoke with the owner today he says he will try to solve the problems with the office staff. He didn't try to solve my problem or even apologize for never working on my truck. I could never recommend this repair shop. read more

I have been highly disappointed with elite. Missed time windows, no follow up, no checking for approval for work to be done. I didn't enjoy my experience with this company at all. read more

Elite Customs Body Amazing shop!! Jimmy is great! All my friends and family all go to him.. Absolutely will keep going forever

Beautiful work, had my bumpers and grill to match the rest of my truck and they did an amazing job! Paint matches perfectly, they were fast, got my truck when they said I would. Great prices, beat one of the competitors in town by about 75%. Friendly, nice, great staff! Will come here for anything I need painted again! Wont go anywhere else!!! read more

Elite did a quick, professional installation of a used stock cargo rack on my mini-van. The price was inexpensive as promised with no extra charge for running out and getting new bolts since the ones I had provided did not fit. The rack has served quite well in transporting our two kayaks on numerous camping trips and looks like it was factory. And they were quite friendly. read more

Had my Outback repaired after a deer decided to wear my chrome Subaru bumper and grill to a local event. Great staff, car looks new, wonderful service. Well worth the tow from Susanville. read more

Jimmy and the rest of the crew at Elite are professional, knowledgable, punctual, and just outright a pleasure to deal with. They get me in fast and get things done with remarkable craftsmanship. I will not be taking me truck anywhere else for any aftermarket needs after the level of customer support and friendliness I received here. read more