I've been coming to El Vez for years, and I originally left a glowing review because it was one of my family's favorite restaurants. My niece and nephew practically grew up eating here, and we've celebrated birthdays, family gatherings, and so many special occasions over the years. While the service has always been a little inconsistent, the food and the memories always made us overlook it.
Sadly, after our most recent visit, I can no longer recommend it.
My sister and I came with two close friends, excited to share one of our longtime favorites. Right away, something felt different. We started with a frozen blood orange margarita, which was excellent, and the Nachos Mama were just as good as I remembered. Unfortunately, that was where the positives ended.
Our server was distant and barely checked on us throughout the meal. My sister asked for a small side we've ordered many times before, and she insisted it wasn't available. A few minutes later, another server brought it out without any issue. It honestly felt like she just didn't want to help.
When our entrées arrived, the quality was shocking. The Crispy Mahi Mahi Tacos, which used to be my favorite dish, were stale, greasy, and drenched in a sauce that tasted overwhelmingly like vinegar. Even the tortillas seemed old. My sister's Carnitas Tacos were mostly fat. I took one bite and had to spit it out. One of our friends stopped eating her Zucchini Quesadilla after a single bite because it just wasn't good. The only entrée anyone at the table enjoyed was the Langostinos à la Parrilla.
The most concerning part of the evening was the wine service. My wine glass arrived visibly dirty with white residue inside. When I pointed it out, our server silently took the glass, placed it on another table, and told another server to have the wine poured into a different glass. After waiting quite a while for the replacement, I was left with the impression that the wine had simply been transferred from the dirty glass. Whether that happened or not, the situation was handled so poorly that it completely ruined my confidence.
What disappointed me most was that we had invited friends because we wanted them to experience the El Vez we had loved for years. Instead, we found ourselves apologizing for recommending it. It wasn't just an expensive meal that missed the mark. It felt like we had lost a restaurant that had been part of so many family memories.
I truly hope management pays attention because this doesn't feel like the El Vez we knew. The food quality has declined significantly, and the service needs much better training and attention to detail. After so many years of celebrating milestones here, it's heartbreaking to say we'll be making new memories somewhere else. read more