The only reason I'm giving them more than 1 star is because the food was not bad, food came out in a timely manor, and my young children enjoyed the little playground.
As soon as you step out of the car you get smacked with the smell of raw sewage. I understand there is only so much they can do about that considering their septic tanks are exposed in the parking lot.. but it ruined my appetite before I even walked into the restaurant. When we got to our table the first thing I noticed was about 5-6 flies flying around the window that our booth was attached to.. the sewage probably helps to attract them. The entire meal we were swatting flies away while my 2 year old yelled at them to "go away!"
The service... although the server was friendly, something just seemed off. Maybe she was having a bad day, I'm not sure. There were multiple times she would just stand over our table trying to remember what she was going to say. Specifically after we all ordered our food she stood there oddly for over 15-30 seconds wrecking her brain for what she wanted to tell us, she ends up telling us about the lunch special they had going on.. after we all already ordered our food. Just an odd interaction.
There were several more interactions that I found odd but I won't name every little thing. I don't want to speculate.. but the more times we spoke with her the more it seemed like something else was going on than just a bad day or a bad start to being our server.
When we were ready to go, we had to look around for about 10 minutes or longer trying to find our server. Finally someone sees we are ready to leave and grabs a different server. I asked for a to go box, she came back with the box & the electronic device they use to check people out as opposed to a paper receipt. As my grandma is looking over the charges she giggles when she notices they are CHARGING US for a to go container.. I have never in my life seen that at any restaurant. Absolutely insane.
When our initial server comes back out she gives us an odd, drawn out explanation as to why she was in the back for so long, and honestly I couldn't even make out what she was saying because she seemed to be slurring at that point. We finally get past that and I asked if I could get a couple of tortillas to go (I'm expecting they will charge for it, but wanted to ask just in case) of course she says it will cost extra and because we had already paid I told her it's fine, we didn't need them.
She did end up bringing me 2 tortillas to go (with no charge) which was very kind and I did appreciate. I only wanted a couple extra to take home because they only brought out 2 flour tortillas to our table of 4.
I just find it ridiculous for the price of the food (definitely on the pricier side for a regular, non fancy Mexican restaurant) they still try to nickel and dime you EVEN FOR A TO GO CONTAINER. Again.... Absolutely crazy. I couldn't believe it.
Unfortunately even though the food was decent, we would not return.
I don't want to have to be forced to either finish my food, waste my leftovers, or PAY to take it home.
We probably would have looked over all the other weird stuff had they not nickel & dimmed us at the end.
The last thing.. I ordered a to go meal to take to my husband, everything was fine except for the long black hair that was knotted into the plastic to go bag. Yuck. read more