Einstein's bagels are consistent and decent. Grabbed a couple of dozen bagels for the team today. Garlic, everything, Asiago, blueberry, plain and pumpernickel. The Asiago, blueberry, garlic and everything went first. The cream cheese: plain and strawberry are good go tos. Can't go wrong with Asiago or blueberry, ever. The garlic is okay. Plain is standard. Better bagels for sandwiches for sure. read more

Einstein Bros. Bagels - Bagels Near Me - Dearborn, Michigan

overall, a complete disappointment. I came in being one of only three other people in the shop with the other people already having their coffee and breakfast at 8:10 AM. so why were they rushing me while I was ordering? The item I wanted was no longer on the menu so I had to decide for something else and I felt like they were in a hurry and it was very uncomfortable. And then it's just such a mess with the ordering system when I go to the front they say no after I've been waiting in line for five minutes to move over to the next lady, but they don't have any signs out for this and I just wasted five minutes of my life standing in the wrong line And then, my hope to eat at the restaurant was ruined by the fact that even though it's only 810 in the morning that every single table in here is dirty. Who's cleaning? There's no customers there's no reason it should look like this. I can take some pictures for proof too. anyway, I tried switching to Einstein brothers from Big B, but I am just so disappointed with my experience. It's not a very nice place. Rude and rushing staff and dirty environment is a no go for me. read more

Einstein Bros. Bagels - Dirty tables-at 8am on a Sunday- no excuses - Bagels Near Me - Dearborn, Michigan

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Customer service at this location is extremely poor. I walked in at about 10 AM. Only a few people in the restaurant and was completely ignored. I stood there for about five minutes and somebody else walked in, walked right past me to the counter and ordered food in front of me read more

I love the service here, I usually stop in on my way to work. They are super quick in the morning!

Very kind, Elizabeth and Jeneva had my order memorized and were so kind! They even gave me two free bagels because one of them was small. The bagels were good, the people were kind and I recommend. read more

I love Einstein but my order today was highly disappointing. Regret wasting my money ‍ Won't be back. Ordered 2 toasted bagels w/ shmear. Both bagels came as the one pictured! I wish I could give 0 s read more

Einstein Bros. Bagels - Asiago toasted bagel wish Shmear...where's the Shmear? I paid extra for Double Shmear. What a joke! - Bagels Near Me - Dearborn, Michigan

There's so many different flavors of bagels and different sandwiches for both breakfast and lunchtime! Not to mention, the manager Angie who's always working is such a lovely woman and polite yo all her customer. It is also very clean in there every time I have been inside. read more

Today's lunch consisted of a Texas Brisket Bagel and a Large Blackberry Lemonade. Well, I have ordered this brisket bagel before and was actually looking forward to eating. When it arrived it was a different story. I thought someone had handed me the wrong sandwich because to me it looked like a sausage and egg. When I dissected the sand which what I found on the inside would have shocked you, There was barely any brisket , it was dry, tasteless, the cheese seem like it had been nuked to death. The Jalapeño Cheese Bagel was no where to be found, I don't know what subpar bagel they served this barely there brisket on. I started to call the store with my valid concerns because at this point I felt there wasn't any care put into this sandwich , in fact I was made some substitute make it look good and take this kinda sandwich. I started to call up there because it was a Door Dash order and I cant leave my job for lunch. Funny, I didn't have the fight in me today . On a positive note the blackberry lemonade was delicious and refreshing. Do better Einstein Bros. read more

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This is the most inconsistent location. Sometimes it's great either way friendly staff, other times it seems you're a bother by ordering food. We ordered an All Nighter bagel with a hash brown. The sandwich was not cut in half, cold, and missing the sauce that makes it not just an egg, cheese, and bacon sandwich. We'll try the Mercury Road location next time. Sad when this one is literally in the neighborhood. Be better to your neighbors. read more

Service and food are great if you can make your way passed the littered and uncared for parking lot. This business doesn't seem to care about our nice neighborhood. read more

Very good breakfast sandwiches! I ordered via DoorDash and even though they were packaged for delivery rather than having them at Einstein Bros, they were still so fresh, warm, and delicious. read more

A filthy dump. I came from the airport and went out of my way to stop. I usually go to the Troy or Rochester Hills store, and I am never disappointed. The bathroom is disgusting. I ordered a Diet Coke it tasted like soap or weird chemicals. I got a 1/2 dozen premium bagels -they were DRY. Tasted old. Brkfst burrito had a huge stick of chorizo. Threw it out. Glad I live above 8 Mile. Guy at the counter doesn't want to be there. What a joke. Not gonna last. Total disappointment! read more

The customer service is usually excellent. Today was an epic fail the employee was Caucasian with red hair that had blonde streaks. Bacon was put on my sandwich by a new employee. When I asked for a manager she came over I explained what happened and she said very angrily can't I just take it off? I said no I don't eat pork and this sandwich does not come with bacon anyway. She huffed and slammed things while remaking the sandwich. I HAVE NEVER HAD SUCH HORRIBLE CUSTOMER SERVICE AT THIS LOCATION. I just wanted to let you know what my experience was. read more

Food and service has always been pleasant and professional. My favorite is the spinach bagel.

I frequent Einsteins as it's my Goto for on the go breakfast. While out making errands I stopped at the Dearborn location. I had never been to this particular one before. The service stood out. Everyone was extremely kind and welcoming. They greeted their locals by name and gave everyone kind words. The manager was present and was also very kind. There was about 8 or 9 persons ahead of me but they moved the line very quick. Genuine kindness in customer service is rare these days. When it happens it is noticed and very much appreciated. read more

Hmmm. No Einsteins downriver so this place was it. 20 minutes later i get my 13 bagels and 2 shmears. I'm used to my regular place on Mack in Grosse Pointe Woods, just 5 minutes away from my previous house (sold it).. So here is a pic of the bagels. Doesn't look like a bagel! But tasted the way a bagel should. Thankfully no surprises. But no hole in the bagels! They're supposed to have holes. What is a donut without a hole? And bagel? Who does that? Cognitive dissonance on a grand scale. Is a hole too much to ask? I don't know how much more i can take. I need order in my life. Errrggghhh. Oh well. The discount from the bagel club makes it all good. I'm fine now. Oh, one other thing. I called in my order for simplicity's sake. I get there and nobody knows anything about it. Upside, my bagels are soon in the box. Other reviews mention same. Hmmmm. read more

Einstein Bros. Bagels - Bagels Near Me - Dearborn, Michigan

This is a nice clean store that moves very fast when busy. Great selection of bagels to give young women that Kardashian ass. The sandwiches that are made by the staff are delicious. Coffee could be better, though It's weaker than a short, skinny guy at a 2am bar closing. Bathrooms are clean! Staff can be very good! read more

I love Einstein Bagels. I think it's written into my genetic code that I must have at least one Einstein bagel a week to thrive. I come here all the time (as evidenced by my check-ins) and usually get great service. Sometimes it's shoddy but they recently hired a lot of new workers, so I've given them some slack to get everyone up to speed. Einstein's bagels are great! They have a couple dozen to choose from. My favorites are Asiago cheese, honey whole wheat and potato. Jacob goes for pumpernickel or six cheese. If you've never been, it can be expensive, especially if you're used to cheap shitty bagels at other places. You pay more but you're getting a much better product. They use premium whipped cream cheeses (in all different levels of fat; their strawberry is my favorite and it's 25% reduced) and also offer peanut butter, hummus, butter and preserves as spreads as well. If you like saving money, join their e-club. I usually get 2-3 coupons a month with good expiration dates for free bagel+cream cheese when you buy a drink, BOGO lunch sandwiches, free drink with bagel purchase and 25% off your entire purchase (including bagged coffee, if that's your thing). They have ample seats, are definitely kid-friendly and offer tons of menu items to please all sorts of people. If you're vegetarian, the Veg-Out sandwich is a great sandwich my friends always order. They even have pizza bagels. I hardly order them because they're kind of expensive, but I can say they're really delicious and filling. Einstein's also have a pretty extensive coffee drink menu. Jacob loves their specialty coffee like Autumn Roast and Winter Blend, which unfortunately are limited to a couple months a year. He also enjoys Neighborhood Blend, their take on "regular coffee". But Einstein's doesn't do anything "regular", they're all about upping the ante when it comes to premium bagels and coffee. read more

Einstein Bros. Bagels - Bagels Near Me - Dearborn, Michigan

Favorite go to place, great for breakfast and lunch. Good food, clean and friendly staff. Will travel far to eat here. Saddens me that there are less Einstein locations now and hope this place stays open. read more

I ordered 2 different egg sandwiches and ended up getting 2 identical Some things are hard to understand Do I have to drive back and waste my time ? This place is not normal Bunch of women for nothing The guy who is there usually in the morning is always accurate and super cool when making food and dealing with customers at the rush hour read more

White lady with tattoo on her neck looked at me in an angry way when I corrected her saying I mentioned I want my bagel toasted twice not one time Imagine it's there on her screen clear and in English not French and she's angry with me the customer who is paying her salary read more

Early in the morning, this bagel shop finds themselves busy with constant customers in a rush out the door soon after. It's pretty quiet still, even with how hectic it can get. The customer service does need a lot of improvement to achieve maximum guest satisfaction. The food also does need some improvement as the price does not compare if you're food isn't up to par. Overall it was an okay experience, at least it was a very quick trip. I'm likely to return . read more

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Great bagels, great cream cheese (shmear) options, great coffee. Consistency is what brings it down two stars. I'm a huge fan of their asiago, potato, and pumpernickel bagels. As for shmear, I tend to stick with garden veggie or onion and chive. Their coffee is great, and you can get a little discount if you bring your own mug to refill, which is nice. Consistency seems to be their downfall, though. Sometimes the bagels are soft and delightfully doughy. But often times they're made from old dough and are hard, dense, too small, etc. Pro Tip: if the bagel has bubbles all over it, it's old dough; avoid. Bagel selection is hit or miss too. Ok, I understand that you can't always predict how many people will come in, and you don't want to be stuck with two hundred bagels at the end of the day. But we really only go on weekends around 10am, and very often they'll be out of half their bagel flavors. If you're out of bagels by 930 every day, then just plan to make more bagels! Lastly, service and bagel preparation can go either way. I've had expertly toasted and shmeared bagels from a smiling face one week, followed by a bagel the next week (prepared by the same person, cold and moody) to come out with what seemed to be the amount of cream cheese that was left on the knife from the last bagel they made, and "toasted" so quickly it didn't even get a chance to warm up. I far prefer them to Panera's bagels, which is why we gamble and come here every so often. And to be fair, the bagels are still half decent even on the worst days. But three stars is all I can stretch to give them. read more

Einstein Bros. Bagels - My fave - Bagels Near Me - Dearborn, Michigan

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Food and drink service is extremely slow, when I ask if they're short staffed the employee rudely responds with no but clearly there are only two ppl working making drinks, cashing out, and making the bagels. By me asking if they're short staffed I am being empathetic and see the struggle. It is almost always a guaranteed 20-30 minutes wait no matter what time I go. There is no need to be rude. It doesn't matter who I encounter at this location they all hate their job and it is obvious. A photo of a caramel shake on the wall features whipped cream topping and when I asked for it on top of my drink after it was made she rudely replied, "you should have asked for that because that's an extra charge." "That's fine," I replied but how would I know to ask for it if that's how it's advertised in photos. I frequent this location often because I live close and it is convenient. The staff need better training. The bagels are fresh but the staff is definitely a miss. At one point while I was ordering the lady at the register actually walked away from me mid sentence and I had to stop ordering because I was unsure what was going on. She did it to multiple ppl as I waited for my order. read more

You really can't go wrong with Einstein Bros , it's not your cheapest place but it's so delicious and will fill you up , I live pretty much every single thing in there read more

I've been here a few times since moving to the area, and inconsistent is the best way to describe this place. I have been here and had good food and a good experience, and I've been here and gotten a moldy fruit cup with a matching annoyed response from the cashier I informed it to. That was probably my worst experience to date. That put a really bad taste in my mouth (no pun intended), but the Nova Lox sandwich is so good it keeps me coming back! The bagels here are good, and so is the coffee. It's a bagel place, nothing groundbreaking is really expected. Make sure you come here with enough time as there is always a consistent 20 minute wait in line. read more

Staff is great, whoever their manager is (I believe his name is Dave) he is fantastic. I've personally watched him go out of his way multiple times to help customers including myself. For example last week a customer was looking for a flavor shot in the self service area, the manager realized he wanted something that wasn't out there and went out of his way to take care of his drink (without being asked). Although small, something like that can change someone's entire day. Highly recommend this EBB location specifically. read more

Located in an old art deco streamlined gas and auto repair station. During redevelopment, the upper frieze tiles were removed that exposed the old AAA approved stamp in big blue and white letters. That was about 1996. They've been open nearly 20 years. They kept the design intact and did a great adaptive reuse of the building. Nuff about that. I get an everything bagel with strawberry cream cheese or a cinnamon raisin toasted with some butter. Very windowy which I like. On a busy stretch of telegraph north of cherry hill. Always very very clean and service is great. They get busy on Saturdays. Priced right. read more

The only sandwich I order and it's the smallest portions of salmon I've ever gotten at any Einstein. Not good. Service is great but I can't go back knowing this is the only store that makes it like this....... read more

Einstein Bros. Bagels - Bagels Near Me - Dearborn, Michigan

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Great place to go if you want the staff to point at you, laugh, & makes jokes about how you look. The staff needs a lesson in how to be nice to human beings. Seems like it's a hard concept for them to grasp. I'm 7 months pregnant & had to listen to two employees talk about my weight and tell me I barely look pregnant. Do they make fun of overweight people too? Get your shit together. The bagels weren't great, mine tasted like it had been sitting there for a week. They put so much cream cheese I wanted to throw up. Never ever ever coming back here. Ever. read more

I went in this store this morning and the young kid at the register just stares at me and doesn't say a word....no greeting whatsoever I gave my order. He never said thank you or anything, just kind of tossed my change in my hand. This kid needs to learn customer service skills. He was tall and thin, and looked to be about 12. Usually, the employees are a little friendlier. The bagels are good...just need to train people better The manager is not that much better. One time I was in line about to pay, and a woman walks up to get a coffee. The manager took her money, which I thought was rather rude, considering I was already in line. I think her name is Kathy. Again, need to train people better. read more

Stopped at Einstein Bagels for the first time to pick up lunch. Decided on a bagel sandwich with chicken salad. The bagel was one with "Everything". Quite tasty, liked the chicken salad it had cherries and almonds in it. Although it was good it was quite intimidating to eat. Had lettuce, tomato, and onion on it and needed a fork in order to eat it because it was breaking apart. Probably will go back and try a bagel sandwich of a different variety! For $6.50 you get a bagel sandwich and a bag of chips or potato salad. The establishment appeared to be quite clean and the workers were very accommodating! read more

Perfect for a quick bite on the weekend. I like that they list the calorie content of each item. I tried the green chile egg white breakfast. I like that the "schmears" are interchangeable with your breakfast sandwich. Honestly, a few members of the staff were not very pleasant. But it was nice to know that you are able to change your type of bagel to a thin bagel for less calories. I would like to return to try the " nova lux" for lunch read more

Was just here the woman's bathroom is out of order. They made the men's restroom unisex and is disgusting and didn't flush!

I was on my way to a drama rehearsal and I hadn't had breakfast, so I stopped to get a bagel and a coffee. I hadn't been to an Einstein bagels in quite a few years, but the bright orange bagel sign caught my attention, so I followed my stomach and stopped. I'm a little ADD so I tend to feel pressured in places like this, Panera, etc., where you can't see what there is until you approach the cashier and you've got people waiting behind you. In Panera, for example, you've got several people staring at you while you study the menu, but here, There was one cashier and what seemed like an organized assembly line after that so I did not feel pressured. I simply told the person behind me to go ahead and order and I moved over to the side to study the bagel case. The Power Bagel caught my attention because of it's dark brown color and lots of yummy treats popping out of the edges. I was feeling slightly guilty just having bread so the word "protein" gave me the illusion that this bread was acceptable on my diet. Whether that's true or not, I don't know, but it was delicious! I had it toasted with cream cheese. Yum! I asked for a small coffee and the cashier kindly told me that there were several flavors to choose from at the end of the line. I got the buttery caramel which just sounded awesome to me, and it was not a sugar laden coffee. So I added my own cream and honey and enjoyed every sip! The place was conveniently located, clean and organized and the service was friendly and fast. This is actually my second visit. Now that I know it's on my way to rehearsal, I will be a repeat customer! read more

This is the first time I ever had an Einstein Bros Bagel. I have to say that their bagels are the absolute best. The coffee was fresh and delicious, too. I wish they had a drive-thru, but it definitely was worth the stop. I am a fan. read more

Einstein Bros. Bagels - Bagels Near Me - Dearborn, Michigan

Well, here we go again. I am finding myself having to write another review on this restaurant. For a while it seemed like this particular Einstein's was working on improving their service and order accuracy. That lasted maybe a few weeks after my previous review in January. I usually come here on Sunday's. Many times it is very busy, and sometimes there is no wait. My last 2 visits here were on a Sunday when I was the first person in line when I walked in. You place your order with them, they commit it to "memory". You pay for your order and hope they give you what you ordered. Good luck! I usually order the same thing, 3 bagel smears, Santa Fe sandwich, 2 eggs, with a different cream cheese than is standard. This seems to throw the whole process off. In the past I received almost every combination of sandwich, just not what I had ordered. In fact, I am very surprised when they actually do get my order correct. I always get take out, but do try to check my order before I leave. Sometimes, like last Sunday, I left on good faith without checking my order because I was in a hurry (the manager woman made my sandwich). Upon taking my order, she was dismissive of me, but kept asking me what I wanted while she was in the middle of making take out orders. It did not seem that she was really paying attention to what I was saying, so I started with the bagel smears. She kept asking about the sandwich I wanted. I waited until she had the bagels in the toaster, then i specified that I wanted the Santa Fe, 2 eggs, garden veggie cream cheese instead of jalapeno. I repeated this to her. Upon checkout, she came to the register and repeated the order to the newer employee manning the register so that she would charge me appropriately. They did. What I received: 3 smears as ordered, Santa Fe - 1 egg, no cream cheese (hmm). This happens almost each time I come here. I won't even mention how many times they have gotten the cream cheese wrong on the bagels - but maybe that will be in another review. Pro tip: When coming here (large order/special instruction): write your order down and give it to the person making it. Repeat the instructions to them. If ordering take out, ensure that you check your order before you leave the restaurant! Most likely your order will not be correct!! While it is a bit out of the way, I would avoid this Einstein's and go to the location on Mercury drive. Their staff seems to be able to get orders made properly - at least each time I have gone there. Einstein's suggestion: management here really needs to step up their game in training their employees. They also need to pay special attention to their order accuracy - especially the managers themselves. Committing orders to memory before making an order is definitely not working at this location. read more

I waited in line for about 5 minutes which wasnt a big deal. I kept seeing the women behind the counter touch her face with the bagel grabbing gloves on, but told myself to just ignore it. Eventually this lady PICKS her scalp with the gloved hand before grabbing a bagel. Her hair was also not tied back at all it was just matted in place behind her head. We got the heck out of there. For sanitary reasons i cannot eat here. read more

Ok here it is. The place is nice and clean. The bagels are fantastic. The staff in the morning is really bad though. Barely any eye contact if any at all and just plain rude. The first time I tried the place it took me a minute to choose from the menu since their selection is quite big. I felt like the person waiting on me was frustrated. I'm not a regular there yet so give me a second to figure out what It is I need. Overall experience was ok. Staff needs to wake up before coming to work or just quit if you hate dealing with customer service. read more

Placed an order on the app. arrived at location - Food took an additional 25 min to be prepared Had to wait in the building in blistering heat because this location does not have working AC. All the employees looked lost and confused. Do not waste your money here read more