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Edison Nissan

2.2 (421 reviews)
Closed 9:00 am - 8:00 pm

Services - Edison Nissan

Auto brake repair

Auto engine repair

Auto general diagnosis

Auto no-start diagnosis

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Recommended Reviews - Edison Nissan

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Full review from google that they tried to silence and attempted so here as well. Standard bait and switch here. I own a successful business and have a large fleet. I typically use my internal vendors for vehicle purchases but I thought I would snag a deal myself instead and build more relationships. I now remember why I don't take this route. Advertised a vehicle 10,000 under true price which was excessively inflated. Don't waste your time. UPDATE: I got a call from the Steve, the store manager. He opened threatened me on my recorded business line stating that "I don't want to leave you a bad review on your business after you leave one on mine, then we go back and forth" that it's "not good business for anybody". Dear management: we have very well recorded interactions and understanding of Google as a review platform. We have the ability to track reviews to a single device. If i at any moment find that anyone from your establishment leaves a review, our legal team will be calling yours. Update after ownership response: It looks like yet another feeble attempt to disregard a real review. After search DNS on some of your post, this makes complete sense. I am requesting a full audit from google of your reviews considering the destination of many are from oversees, which makes complete sense after this shameful attempt to remove a review and silence a REAL customer. I typically refrain from naming individuals unless they are personally liable in the deceitful act. However, in an attempt to reclaim trust in my review status, and the tactics Edison Nissan deploys, I have no choice. The attempt they are making as an organization I have seen before in another business that I operate in. This is where you claim that this is a competitor trying to reduce your google score and therefore, should be removed as a fraudulent review. I spoke with Jesus at first from online sales (find attached proof). He of course did not follow up which again, now makes complete sense. I then spoke with Bic (like the pen he said) who I believe is a collateral damage in this post as I do not believe he did anything wrong but was my direct salesman (photo proof of interaction and number shielded to avoid breaking google forum rules, plus he did nothing wrong per say). Steve on the other hand is the store manager or finance manager. We had a brief interaction when I arrived when I asked where the bathroom was and he responded "you have to buy a car first" Joking back, I said "I have a blank check in my pocket" Which in fact, I did. After our later interaction, im wondering if this comment was inappropriate after meeting someone for the first time. Steve is the one who ultimately down and tried to sell me on the $10,000 increase in which I replied that this is a bait and switch in which I don't have time for. I asked if we could both respect each others time and make the deal that was promised. They came back with another offer which is when I parted ways. Bic shook my hand and I walked out the door, sat in my car before leaving for my next destination and wrote the review. It is then that Steve, the manager, called my on my work line (which is recorded) where my assistant picked up and transferred him to me. The reason for the call could be only one of two things. 1. they wanted to move the vehicle before end of year or 2. To ask to remove the review. Based on the interaction I had at the dealership, I assumed it was the latter. Unfortunately, this was the case as Steve said "its not good for either of our businesses" Knowing well that he was trying to scare me into removing the review. I also had this on speaker at a competitors office, along side being recorded so that if necessary I was able to take action where applicable. Final Notes: After reading the response from management I decided to check the listing as I was sure that it would be removed by now. Unsurprisingly, it was removed and is no longer listed after being exposed in person, and now on the internet. I have attached all applicable proof. I invite you all that read this lengthy review to call the number. VoIP may be deleted by now. RUN AWAY! You can clearly see that I spoke to edison on numerous platforms. I will share my google maps data as well if needed as additional proof. This dealer is pathetic

Scammers don't go to this place
Jonathan M.

let's talk about infinity and Nissan of Edison I bought a used 2014 Buick regal and boy let me tell you about the scheme artist these people are. i get every car has sales taxs doc fees and all the dmv stuff you need to pay for. but when I sit down to talk numbers and they hand you a paper with bogus fees like if you don't live 5 miLes from the dealership the charge you a fee of a 1000 not a college graduate 500 fee if your a loyal customer 750 fee and if you were ever in the military 750 fee so if u don't apply to all of those things they try to charge You for that I literally had to argue and go back and fourth with them for them to take that off like if they were doing me a favor . It gets better on top of that they tried charging me for the maintenance of the car where no where on the website or anywhere listed with the car do they say u have to pay for that. why should I be paying for maintenance someone else did to a car . When u buy a car you pay for what its worth or what its going for. It's all sales tactics. so they can over charge you and on top of seeing the mechanical fees, they did to the car nothing had prices for everything they did to the car . so how the hell do they get $2900 for mechanical fees? well anyways to sum up what happen my father in law called me and told me to just leave they are scheming you so I ended up leaving and I couldn't even tell you how many times they called me to come back long story short i came back we made a deal just for the price of the car doc fees and the dmv stuff they ended up over riding the mechanical fees supposely and not even a week later one of the mechanical fees where the windshield wipe and I already to replace them . lol so obviously all the stuff on that sheet it was b.s these people are scam artist and and if I wasn't in need of a car so bad I would have never bought a car from these people ! if anybody higher up or general manager of president or vice president is reading this I would love for you to contact me . Yeah I'm done.

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11 years ago

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7 years ago

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8 years ago

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8 years ago

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7 years ago

I had a good experience with my sales guy BIC !! Would recommend this place to buy a new or used vehicle

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8 years ago

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5 years ago

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8 years ago

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7 years ago

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6 years ago

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9 years ago

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6 years ago

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9 years ago

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6 years ago

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7 years ago

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5 years ago

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Karisa M.

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11 years ago

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10 years ago

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7 years ago

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7 years ago

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8 years ago

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6 years ago

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8 years ago

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8 years ago

Service team friendly and informative. Not pushy like I've seen with other service dealerships.

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9 years ago

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9 years ago

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7 years ago

So far my experience with Edison Nissan has been great, they treat there customers really well.

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10 years ago

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4 years ago

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Karisa M.

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9 years ago

I have had some problems in the past. You have to speak to the correct people to solve the problem. Since then services has been great.

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10 years ago

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12 years ago

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Review Highlights - Edison Nissan

I always deal with John and he is pretty good and straight to the point.

Mentioned in 23 reviews

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This was one of the easiest car-buying experiences I've had with HONDA. The salesperson Jerrell…read morelistened to my budget and actually respected it--no unnecessary back-and-forth or pressure tactics. Everything was handled professionally and efficiently. I left feeling confident in my purchase, which says a lot. Definitely recommend him! I didn't give 5 Stars because I had to wait almost a month for the delivery of the car NOT HIS FAULT but he came in on his day off to assist.

The salesman that was helping my friend needs to have a little more training. He did not know…read moreanything about cars and as soon as my friend came in he said lets run your credit and we pick the car for you. I have never been to a dealership where they run your credit score first before you browse their car inventory. Why would they pick the car for my friend? Are they buying the car or is my friend buying the car? The salesman kept going to the back and said he needs to speak with the manager and was wasting our time. If he did not know anything then the manager should have come and spoken with us. They picked out a Honda Civic for my friend which had 11 major recalls, they patched up the holes in the tires, and they did not even know that it was in a car accident on the driver side. Overall: This dealership is one of the worse in the city. The customer service is horrible, and they are not knowledgeable of the cars. I suggest this dealership to provide training to all staff members and even the manager because this kind of customer service is not good for business.

Edison Infiniti

Edison Infiniti

(24 reviews)

Steve was our sales rep who was nice, realistic and down to earth. He was not the type of sales rep…read moreto harass you to buy the car if you know what I mean. My husband and I went back and forth on a used truck at Edison infinity for about a week... finally after looking into different dealers for similar trucks, we decided to return here. Put partial deposit down over the phone and took truck home upon return to dealer very soon after. Jean, manager, however mentioned that they'd match our banks rate if we went through their bank, however upon signing the papers, "that's impossible". So unfortunately we had to settle for their rate for signing and now attempt to get our banks rate.

I had an extremely frustrating experience with **Edison Infiniti** after purchasing a used car with…read morecash. While the buying process seemed smooth at first, everything went downhill afterward. I paid in full and was told the title would be processed and sent promptly. Instead, I waited **six months** without receiving the title. During that time, I had to repeatedly call and follow up, only to get vague answers and little to no accountability. It felt like once the sale was completed and they had my money, customer service no longer mattered. Buying a car outright should be the simplest type of transaction, yet this turned into a prolonged and stressful ordeal. Not having the title for that long created unnecessary complications and anxiety. I would strongly caution anyone considering purchasing a used vehicle here -- especially a cash purchase -- to make sure you get clear, documented timelines and follow up aggressively. This experience was disappointing and unacceptable.

Reydel Volkswagen of Edison

Reydel Volkswagen of Edison

(85 reviews)

Reydel Volkswagen is the most honest and easiest Dealership to experience. I highly recommend Rydel…read moreV.W. for all of your needs and wants from buying experience to outstanding service department. The service manager Ken runs a tight ship and keeps the service department in tip top shape. Nick my service adviser is the most polite and very knowledgeable person about Volkswagen vehicles. Overall Rydel V.W. is an all around excellent car dealership and is very clean I mean spotless.... So go to Rydel Volkswagen for an excellent shopping or service experience. Bob Dunphy

I'm extremely disappointed with my recent experience at this dealership. I brought in my 2017 Jetta…read moreafter losing the key. They told me I needed a new key--but before proceeding, I found my original key. At that point, instead of simply programming it, they informed me that my car now needed a new cluster. To investigate further, I brought in an independent programmer. He discovered that my ECU was from a completely different VIN, and my original cluster was burnt out with no communication. I then purchased a replacement cluster from a junkyard, but was told that to correctly program everything, at least one component (ECU or cluster) must be OEM and matching. Ultimately, the only option left was to delete the immobilizer, which the programmer successfully did. During this process, we also found that the module that reattaches to my cluster was physically broken--damage that occurred while the car was at the dealership. Even worse, it appears the dealership swapped out my ECU for one from another car. Whether this was negligence or intentional, the result is the same: my vehicle was returned to me in worse condition than when I brought it in. This dealership's actions caused unnecessary damage and confusion, and they attempted to push me into extremely expensive repairs that their own mishandling made necessary. I absolutely cannot recommend their service department and strongly advise others to use caution.

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Everyone at Bell Audi was super friendly and accommodating. Special thanks to Jason Skolnick, who…read morewas 100% professional and provided excellent customer service even after my purchase. I had an issue with the Audi app, and although he said it might take a few days to fix, he had it resolved by the end of the same day! The team here wasn't aggressive like some other dealerships. I highly recommend Bell Audi for a seamless and professional car-buying experience!

They aim bury the bad reviews with their own 5 star reviews on google so posting here too…read more I booked my first service appointment after buying my Audi last year. I booked online based on availabilities on the site and was sent confirmation when I booked and the day before the appointment via text and email. When I arrived for my appointment, the location was closed. I was not alerted to this closure and in fact, received a note reconfirming as mentioned above. I emailed my service provider listed (Carlos) directly to flag that I went to the appointment but the place was closed. After not hearing back when they opened that day, I followed up with an email to Ryan and Daniel listed online as manager and points of contacts for bell Audi but have not yet heard back from anyone. I know they were open all day today as I noted from the sign on door. I also texted the appointment number. I traveled to the Audi dealership and made an effort to keep my appointment and no one from the bell Audi team had the courtesy to tell me the location was closed and the availability and confirmation were actually not accurate. And still nobody has had the courtesy of getting back to me to acknowledge the issue/error. I aimed to use this location as my primary dealership but this experience was incredibly disappointing and unprofessional. Days later and after posting the review, still no response or acknowledgment. I would have been happy to reschedule if I was contacted to do so. Horrible customer service.b

Edison Nissan - car_dealers - Updated May 2026

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