I spoke with an Internet salesman who quoted me a price per his manager for a maxima. I made an appointment with him and everything. Once I got there, I was told he makes appointments so I can see a salesman and he has "probably gone home for the day." So I sat down with a salesman and showed him the emails between myself and the Internet salesman. I was then told that the Internet salesman was incorrect and had misquoted me. He also did not mention that I needed to bring an additional 3k for fees. This is the second time that we have been misinformed by this place just to get us in the door. I requested a manager come over so I can explain my experience. It took almost an hour for someone to even come over to us. This place has the absolute worst customer service. They offered us a gift card for the inconvenience (also told we would need to wait for a manager to get it for us- but we thought we were already talking to the manager) but I declined- as I truly want nothing to do with this place ever again. This is not how you treat a customer who has bought two cars from your dealership! Shame on you Edison Nissan. read more

Service advisor - Fernando was very helpful, I received updates all the time while I was waiting. Best customer service and I received clean car. read more

I had a bad experience when I took my new Nissan in for repair. They kept promising delivery on a specific date and the car was not ready when they promised. They didn't even call to say it would be delayed. After missing 2 delivery dates, they finally got it right on the 3rd date. Of course, when they asked me for an internal Nissan review I did not give them a good one. This happened a couple of months ago. I just made an appointment for an oil change and they made the appointment. When I arrived, I was refused service by the Service Manager because of my bad review. They actually made the appointment and then refused me service when I arrived for the appointment. They told me that it was because they could not make me happy (for a simple oil change!!). They're not interested in improving service based on their surveys, they just want you to give them an excellent review. Horrible service and Nissan North America should be made aware they are doing this. I will write a letter to inform Nissan North America of the horrible service and bad attitude at this dealership. read more

This place is the worst I was told that if I came back at the beginning of the month that all I would need is my old car and 500 because of the new rebate that we're starting when I get my car tow here I have to wait 2 hours for them to tell me I need 5,000 dollars this people are liars I ask why I was told this and all I got was a I don't know look with the shoulders read more

Man I wish I read these reviews before leasing a vehicle with this dealership. Upon leasing a 2017 Rogue, my sales rep, WILSON REYNOSO, told my wife and I that if we filled out a 10 survey that all of our oil changes would be covered for the life of the lease. We went to the service department to schedule our first oil change and we were told we get 2 courtesy oil changes per year. WILSON REYNOSO told us "Don't worry about that, once you fill out the survey we will take care of all your oil changes." The man looked me in the eye and said this. So I got the 1st oil change in August, no problem. In November the 2nd oil change was due and the service manager said that I'm not in any free oil change program. I confronted WILSON REYNOSO about it and he said in front of me and the service manager "That's what we were told to say" - Flat out lie to customers to make a sale. He went to the GM's office and I followed behind to hear the conversation. WILSON REYNOSO DENIED ANY WRONG DOING AND DENIED PROMISING ME AND MY WIFE COMPLEMENTARY OIL CHANGES! I was stunned! Just minutes ago he fessed up in front of the service manager but then lied in front of the GM. I initially politely explained the situation to the GM, believing that there could be some middle ground met. I told the manager - "Think about it, you already gave a complementary 2 oil changes per year, why press me to give a "10" survey if not for any additional incentive?" He yelled back at me, pointed at his computer screen "Because you got a great deal!" I was literally speechless...it was as if they were working together to not even acknowledge my frustration and make me out to be a liar. After arguing for a few more minutes with the GM, WILSON REYNOSO just stood in the corner not even making eye contact with me because he knew what he promised. I promised to give a 10 survey in exchange for something and they reneged on their word with no effort to meet in the middle. Never before had I felt so cheated from a dealership and because of that experience I will never buy/lease a Nissan ever again. WORD TO THE WISE NEVER BUY FROM WILSON REYNOSO OR EDISON NISSAN AND IF YOU ALREADY PURCHASED FROM THEM RECENTLY HOLD OFF ON THE SURVEY...WON'T BE LONG BEFORE THEIR TRUE COLORS COME OUT IF YOU HADN'T SEEN IT ALREADY. read more

**Update: The general manager of the dealership called me yesterday. Instead of apologizing for his sales managers' atrocious conduct, he continued to try to negotiate interest rates with me -- part of the negotiation was for me to remove my negative reviews. Ridiculous. If you are in the market for a Nissan, I highly recommend DCH in Freehold. They know how to treat their customers! read more

I had a good experience with my sales guy BIC !! Would recommend this place to buy a new or used vehicle

The only reason this place gets a 2 is because the service department is amazing. The service department provided me with, hands down, the worst experience I have ever received from a car dealership. My rep, Joel, was merely concerned with the sale and once the paper was signed, no longer cared about or for me. Save yourself your time and money and go to a different Nissan dealership. read more

They new we we're coming to look at a specific car . they said it was not at their lot but they would get it from their sister lot . we drove an hour and a half to get there after numerous texts back-and-forth I was insured that the car was going to be there .we get there no car !!!!tried bait and switch us to look at a different car ended up having to go to the Sister store 40 minutes away to look at the actual car that they said would be at their dealership and thenHad the nerve to blame it on the secretary when he was the one I was communicating with the whole time he even called and left a message asking if we are definitely still coming will never go back to that dealership again. My son is military had one day to shop his car spent 10 hours shopping for a car that should've only taken us an hour to purchase. read more

I had a very pleasant experience here when buying a vehicle. The one I wanted was no longer available, but the salesman patiently showed me several vehicles, until i found the best one for me. I also got free oil changes afterwards. They have been very professional here read more

This was my worst auto experience. We told the salesman the most we could pay monthly and also told him how much we could put down. We explained that we were elderly and not well and if they couldn't meet our price, just tell us and we'll leave. After filling out paperwork for a credit check, the salesman went and spoke to his manager. When he returned, he said we had a deal for the maximum amount we quoted him. It was for a lease of a 2017 Nissan Sentra. He asked which color we wanted and said the vehicle was being brought up from their lot and prepped for us. We gave him a check for $2000 and $500 cash. I then called my insurance to add the Sentra and gave the salesman the approval to speak to my insurance. We called my insurance twice. The key and Sentra book was on our salesman's desk, We were given a service book and they scheduled our first oil change. Then we waited and waited and exchanged pleasantries with our salesman. Finally, another gentleman stopped by and asked if he could speak to us for a minute. We were taken into a room and told our credit put us in tier 8 and our monthly payment would be $100 more than we agreed to. We exploded, I jumped out of my chair and there was much yelling. After that other workers came over and everyone was yelling. They refused to return my $2500 since my chair hit their wall and some plaster came off. There was cursing from both sides. I called 911 and explained our situation. Four officers came, I explained the story and then they spoke to the dealership. Eventually our funds were returned with much aggravation. I am going to be 69 and have been ill for over 20 years. My wife is 65 and is also ill. Please do not visit this dealership. This was the most aggravating experience I ever had at an auto dealership. How can you do business like this? Take a customer's money, add the vehicle onto their insurance, schedule an oil change and then mention that the monthly amount was $100 more than what we originally told you? DO NOT DO BUSINESS WITH NISSAN EDISON!!!! read more

Really like this location (over others from the past). Worked with Monika who is the best, seriously. Works with you, understands your needs and situation. Fair and reasonable interaction when talking money. No surprises. read more

Best dealership! Great price and had the pleasure of working with Monika G. Who gave me the best possible deal on my pathfinder. 2nd vehicle purchased through her. Don't go anywhere else! Ask for Monika G. read more

Edison Nissan - Car Dealers Near Me - Edison, New Jersey

Worse Experience, Scam artists and layers. I received a prize notification in the mail stating that I won a 55"TV , I called Nissan headquarters to confirm that is not a scam, and was assured that I won and should go to the dealership at 3pm to meet Mr Green who will hand me the prize. When I got there I discovered that there were another 25-30 other customers who came in to claim the prize, there was no one be the name of Mr Green, and no prize. I was shocked to the level of indignity from the sales people who tried to keep a straight face while lying about the incident. There were other customers who were not able to keep it cool, yealing and screaming, as well as others overly upset. I can not believe that who ever came up with this marketing idea thought it will be good for business. SHAME ON YOU, I would not step a foot at that dealership, and completely turned off to the brand.see pictures on top the advertisement, on bottom my scratch off ticket. read more

If I could give this dealership 0 stars I would. I cannot even get through to management at all. The two consultants I had encountered with were very rude, sarcastic, and unhelpful to say the least! After reading all of their reviews, I will not bother wasting my time writing the same lengthy reviews as so many others did! What a disgrace. This establishment is unprofessional to say the least. Stay away!! read more

They get you in the door with an advertised price, They then tack on 2k to that and tell you the price online reflects you having previously purchased a vehicle from them which in that case they offer you 2k off.. But if you you havent, tough luck, you're paying 2k more over their advertised price.. They have cars online up for sale that you cant even drive because they're yet to go through the shop, so all you can do it look at it. So how can i even begin to be fully interested after that, i cant even drive the car, but they want your info so they can make a deal anyway? Oh and then they want more than half the cars price down. yeah no. Stay away. There are much better dealers than these clowns in the area. read more

I walked in with an appointment and ended up walking out... When I arrived, I asked the first salesman I encountered if my salesman was there. It's a yes or no question, right? Within two minutes I was told to sit down twice (at this other salesman's desk); I was hounded with questions about what car I wanted to see and I was called "RUDE" by the salesman for still wanting him to answer my first question. Maybe I'm old-school, but if you come to my door or call me on the phone, you get to ask the first question. And you get an answer. After calling me rude, the salesman said he would look for my salesman. He walked away and a few minutes later, I was greeted by a manager who told me that my salesman, the one I made an appointment with, doesn't work at that location. I can't imagine why the salesman would have made the appointment and the whole experience made me very suspicious, so I walked out. I'm hoping that the salesman that called me rude sees this review and has enough sense to look in the mirror and ask what he might have done differently to not turn-off a customer in under five minutes (who would have bought the car). read more

My overall experience with sales is not very good, very bad attitude and they don't seem to care about your business. They would try bait and switch. Service dept. is ok though. I was there recently and wonder why they gave away free coupons if write reviews on google. After reading all the negative reviews on YELP, I understand now. Make sure you make appointment for oil change even for weekdays. At Honda, you don't need appointment Mon ~Fri. My next car I probably will consider other brands. read more

Pros: Had the car I wanted, and not an easy car to find. Cons: Make sure you check their website for the fine print. The price listed online is generally 2k less than what they'll actually charge you - and I drove 88 miles each way without knowing this. I expressed my aggravation over this, and they admitted I should have been told before my drive up, agreed to split the difference if I financed instead of paying cash - and turned around and charged me the full price on the financing paperwork. Deliberately dishonest people. read more

I would give ZERO stars but unfortunately the minimum is "one". Edison Nissan likes to play a game of constantly getting up during talks/deal leaving you sitting for 20 minutes to a 1/2 hour, and this happens no less than 5 times!! Please, please, and I cannot stress this enough, if you do dealings with Edison Nissan check, double check and check their numbers again! ***Make sure you snapshot any figures they write down during negotiations, and as they're calculating make sure you open your calculator and do this while they are!... we should have been more vigilant during negotiations and checking the contract, and a lesson learned on our part!!! When we went back and voiced our disgust, T*m **ndi (mgr) indeed agreed that we were OVERCHARGED for the car, T*m took out his calculator, and put in some numbers but he did not show us. Our calculation is a $2,000 (plus/minus) overcharge!!!! T*m said there is a reduction in the tax when you trade in your car, that also was not taken off the car price. Part of our negotiation was an Eclipse sunshade (that I already had on my trade in and they were to remove them and return them back to me) and since they did not do this they agreed to purchase new ones for us. These shades go on the front windshield, and they were supposed to use my old plates, they said they ran out of 55 inch TVs and gave me a 50 inch tv, this was all in a month time span which my husband and I were back-and-forth at least six times waiting for them to get my tv, new plates (because they lost my old plates) and order my sunshades. The temporary tags that were on the car expired (only good for 30 days) and I still had no plates which meant I couldn't drive this car, I got to the point where we called and I said " I want my plates today and I don't care if you have to go down to motor vehicle and get them yourself, I want my plates since you lost the ones I was supposed to use", T*m's response was "well the person who does this has been out sick for a week and a half", really!!! two weeks prior you're supposed to have done this... it's nothing but lies and BS from Edison Nissan. When my plates finally came in (2 days after the Temporary tag expired!) and because of the 50 inch TV we received instead of 55 inch TV, they cut a check for $100 to make up the difference, BUT in order to get my sunshades and the $100, Edison Nissan now wants me to sign a waiver RELEASING THEM FROM FRAUD, I told them "they can take that $100 check and the shades (which still weren't in) and shove it"!! After a month of waiting and 6 trips back to this dealership, I took my plates and I stormed out & sat in the car. My husband was half way to our car and T*m came outside calling my husband, T*m asked if my husband wanted to talk with the owner, so my husband went back inside. After 15 minutes I asked my husband what happened, he said "T*m sat me in an office, I waited there for 15 minutes waiting for the owner no one showed so I walked out." ***If Edison Nissan presented us with a 1 page letter verifying we received the tv, check and shade as per negotiations we would have signed the paper ( but we were not about to sign a multiple page legal document absolving them of fraud etc.) ** Please also know that Edison Nissan will charge you $299 for etching a number on the window, this is not a NJ law, this is something that the buyer should choose whether they want it or not, Edison Nissan also tacked on that price to my contract, T*m said "we do that on all our cars", the car I bought was a 2018 so more than likely Edison Nissan "etched" this car already. The etching costs the dealership about $25, you can purchase the kit on Amazon and do it yourself, so buyer beware of a $299 fee Edison Nissan is going to charge you for "etching" that is NOT REQUIRED BY NJ LAW... it is something that Edison Nissan chooses to do. Edison Nissan does not allow the buyer to make this choice!!! We have not heard back from them since . !!!! Worst dealership/car buying experience ever !!!! read more

Had the worst experience with a "sales manager" there. The original salesman was wonderful and accommodating and then the deal was turned over to a sales manager who proceeded to attempt to lie, cheat and steal. We were told that the used car we wanted to purchase would cost $995.00 to detail before taking possession, in addition to several other inflated "necessary" fees and costs on a work-up sheet he prepared. He then wanted us to sign the sheet almost immediately to solidify the deal. It is a shame that one "sales manager" would want to steal from customers just to sell a car. read more

Wow. I wish we had read these reviews before wasting our time going to Edison Nissan. Classic bait and switch as other have said. My daughter wanted to purchase a used Mazda CX-5 and the price was fair at 18,995. I'm expecting the usual BS fees ($150 for a computer fee?) but was shocked at just how deceitful they were. First they wanted to charge her $3000 for "certification" The salesman Zeke explained that they had to "certify" the car and someone had to pay for it. He then told me it was mandatory and non-negotiable. Meanwhile he's showing us the rest of this handwritten hard to follow invoice. $799 for window etching, uh no. Take that off. Then he mentions they have a special promotion for return buyers they would automatically receive $2,000 off there next purchase but alas we can't qualify for that. OK I get that. I told him we would not buy the car if the $3,000 certification fee was included. He offered to take $1,500 off I told him we would pay $0 or we would walk. He then says he will see what he can do. After ten minutes he returns with Phil. Phil explains to me that the $3,000 is optional but we should buy it because of all the benefits. As he's explaining it to me it is clear this is an extended warranty so Zeke either didn't know or lied to us and of course calling it a "certification" fee is complete BS. Anyway Phil goes over the cost of the car and then the monthly finance cost. My daughter was pre-approved for a loan at 2.65%. Her cost after the down payment per month should have been around $300 a month. Phil tells her it will be $425. I'm looking at that and I politely ask Phil why is it so much higher. First he claims that her pre-approved loan rate was just an estimate. Uh, no it's not Phil. Then he says the amount being financed was wrong. How could the be Phil? Well it doesn't include the $2,000 return buyer discount we were not eligible for. Say what Phil? Yeah they added $2,000 to the price of the car. In addition to all of that the interest rate they were going to charge her on her loan was 12% based on the monthly payment he quoted her. Avoid Edison Nissan. I also can't wait for the reply asking me to call them about this because I will and I'll be happy to update everyone. read more

Well, I would say sales/buying/trading is always a grueling process. I had my worst days and best with many Car Dealers, I think its expected with any of these dealers and sales department in particular. Talk about Service: This is most important deal you want to make while purchasing. John is the only name that comes to my mind and I would vouch for him any day any time. There are definitely good and very good folks who value your time and money. I have chased John from Route 22 Nissan and where ever he goes I will follow. If I give my car keys to John and don't have to worry anything about it cause its in safe hands, he would explain everything and when he says you need to pay $100.00 I would pay without a second thought. Trust me I have serviced my car many times and will only look for him to be there when I am getting service appointment. I am sure many like me have same opinion and just pray customers can have more John's and Zac who also an amazing person moved to a different dealership be there in Edison Nissan service center. read more

My parents have been driving Nissans since 1981.We were looking for a better deal and more variety of Certifed pre-owneds.So we came to Edison Nissan looking for an new vehicle for my parents. We met our salesman William Ortiz.. He is the best salesman. And we got a great rate.. Would totally come back..!!!! read more

Edison Nissan - Car Dealers Near Me - Edison, New Jersey

I originally visited Edison Nissan on Sept. 19, 2015 and I wasn't feeling my best after making my purchase, I felt like I was taken advantage of. Also, the sales guy wasn't upfront...in any event after making the purchase I noticed that the front bumper of my Platinum edition Murano was coming off about two months after purchase. I took it in and was told the clips that holds the parts together was loose. The guy in the maintenance department that Seymore Johnson asked to scheduled for my vehicle to be fixed and handle everything was very unprofessional. Not only did he tried to trash talk another dealership (which is tacky- putting it nicely). Fast forward four years later, I went to get a new car; the dealership ran my VIN # through car fax and came back that the car was in an accident. I have never had an accident and I have been driving since I was 17. The car was in a front end collision in June and I purchased the car in September and no where in the documentation did it mentioned the car was in an accident. The only thing I was told, the color of the car I wanted, they only had one in stock and the manager was driving it. I went over the paper work so many time and everything in the documentation stated that the car was new. You people at Edison Nissan are disgusting, immoral and should lose your dealership license. For anyone purchasing a car at this dealership and it is driven by anyone or used, please have them run the VIN # and view the report. If i could have given no starts, that's what it would have been. read more

Bought a car that just came off a lease. Went back to try and refinance but was told that I owed more than the car was worth meaning that I was overcharged in the initial transaction. Now I'm stuck. Thanks for nothing. Won't be going back. read more

I have always serviced my Altima here at Edison. I have dealt with John at the service Dept and more recently Ahmed. I have never had any issues and things were done promptly and at my convenience . Aside from regular service I learned they have someone who comes in to do ding removal . I had three dings taken out and the car looks fabulous. You can't even tell where the dings were. Highly recommended read more

If I could give 0 stars I would, first of all they kept us waiting there for hours for absolutely no reason, I kept looking around and noticed the woman "helping us" was doing nothing but eating the free food they had. She then brought a man who seemed like he had a higher position than she did in the dealership, he seemed very nice but was not able to work with our budget for a car which is fine. We then left and got a phone call that said they changed their minds and were able to work with our budget and said they had the car ready today for us if we signed the lease. We live in NY and not NJ so we ended up driving back after already crossing the bridge and paying the toll. We get there and again sit and wait for hours, both the same woman and man approach us with a completely different deal for the car than what they promised on the phone, they looked at us confused as if they did not just call us an hour ago and confirm that they are able to do our budget for the car. At this point we told him we were getting tired of waiting for so long after he made us wait even more while he went somewhere else and his reply to that was "Great, that means I can take advantage of you," What a nice, professional reply, right? Absolutely disgusting. They then make us wait for another hour while they ran around the dealership and a new man approached us and said he is not able to do our deal. He then began mocking us and saying "is this your first time doing a lease?" in a very nasty tone. After letting them know what disgusting liars they are we stormed out and I promise we will never go back as well as letting our family and friends know what a horrible experience we had here. Please stay away and if you for some reason can't just be aware that many people that work there are lying, manipulative, horrible people. Thanks for wasting our time, money, and energy. read more

No customer service after you buy the cars. From May I still have no plates and keep getting told its dmv. Hello its not dmv for i called and went in. No one put my paper work in. All calls go to voice mail. Very poor service. read more

So let's start by saying this place is a complete rip off I went to look at a Nissan and it was priced at 26 k I went in with my own loan at 6% some dummy sales man thought they can beat my rate Then he comes back with. A 17% rate and 1 million excuses .... Then I offered a 28k check to walk out with the car and was told the car was selling at 34 after all the additional fees ome of the fees was 4000 dollars for extended warranty sorry this place suckssssss ballls read more

I like this place a lot . I come here all the time to get my oil change and also my mother too. Great place to get your car fixed and to buy a new car read more

Service team friendly and informative. Not pushy like I've seen with other service dealerships.

Buying a car is never a pleasant experience but Edison Nissan made it even worse. I purchased a lease here a couple of years ago. That first experience ended rocky, as the number the salesperson gave me as my FINAL price and swore by it, was not the same number that the contract manager said I had to pay. On top of the that, I even gave up my free oil changes because their service dept was just as rude. Then I went back recently to see new leasing options, no one kept my appt, they kept passing me along to several different people, my information was never updated in their system and the sales manager was very rude.. Needless to say I ended up trading in my lease with another Nissan dealer and had a MUCH better experience. Wouldn't ever buy another car from this dealership. Stay away! read more

This is a review for their service center. Every time I go in for my free oil change that was included with the purchase of my vehicle, the customer service is great. There's always free beverages and snacks laid out. Sometimes the wait can be long. I think they are transparent about their prices. They have a free pick up and drop off shuttle service which is perfect for dropping my car off before work. Overall it's a great service center. Thanks guys! read more

So far my experience with Edison Nissan has been great, they treat there customers really well.

(The only reason I'm not giving this place 5 Stars is because the last time I did, my review got pulled for some reason. I'm testing out a theory here haha) This is the only place I'll ever go again for a car. They've got a lifetime customer out of me, and here's why :) So, I had an extremely horrible experience shopping for a car. About a year prior, my sister did too. Apparently when you're a woman looking for a used car, salesmen seem to think you're stupid and just see you as a giant dollar sign. After my terrible experience, my sister told me to come to this place. It's where she'd wound up after all her horrible shopping ended in frustration, anger and no car. Last year, my mom had been prepared to trade in her car to get my sister the used car she wanted (it was in her budget). Well, they walked out with my mom's car and a brand new 2015 Nissan Altima lease. For just a smidgen more than what they would have paid for 1 used car. Happy? That's an understatement. But that's their story. I had a very strict budget to work with, and very little wiggle room. A bad car accident and raised insurance rates were making sure of that. So in I go, ready to haggle and fight and be nasty because that's what I'd come to expect. But there's Anthony, all smiles and asking what my deal is. Point blank he tells me my payment goal isn't going to happen (I was low-balling, hoping for the best). With my entourage (mother, boyfriend, sister and her bf) he tells us what can and cannot be done, what my realistic options are, and what my best bet is. I loved him instantly. He was real with me. Probably the first car salesman I've met who didn't try to sell me something I couldn't afford, or try to talk me into something I loved but would break the bank paying for. I went in that day hoping for a used car. I walked out with a lease for a 2016 Sentra. I mean, it's a base model, but it's still a hell of a lot more than I was hoping for! I am so incredibly grateful for all that Anthony did for me. I didn't get there until 7, the place closes at 9, and he stayed with me until after 10 to make sure I had my insurance and I went through the financial office and everything. I had to come back the next day to sign my papers officially, but everyone was super friendly and they were all very happy for me. I mean, my paperwork speaks for itself. Two accidents in 2 years, points on my license... Yeah... It doesn't look good (even if they really were accidents!! haha). This is my first car, all on my own. And Edison Nissan (and a gift from mom) made it happen. The staff works hard to make sure everyone leaves happy. I mean, my whole family has Nissans now and it's all from them! I drove an hour just to go to them, because my sister trusted Anthony. And I do too. read more

What can I say except that 1 star is still overrated for this dealership. Brought a vehicle to sell with low miles. Patrick and my partner agreed to a price and transaction was completed. The check that was written had been whited out which anyone knows is not acceptable at a bank especially for the amount. We questioned it and Patrick assured it was fine. We ended up coming back for another check. So check was deposited and guess what. IT BOUNCED. Our bank told us there are no funds in the account. I go back now furious to resolve the issue. So some Jersey Joe whoever he is cuts me another check. Seriously YOUR CHECK BOUNCED and you want to pass another to me. Yeah I was irate and yes I cursed. But seriously you want me to accept another check. Hell No. I insisted on a cashiers check, cash or the vehicle back. Guess what, I was informed I couldn't get the car back. So they didn't hesitate to sell it immediately and rip me off in the process. So someone goes to get me a cashiers check. And I'm waiting. Finally comes back and Guess what. They Spelled the name wrong. You can't make this ish up. So Im still waiting. I'll have to follow with the end result. read more

I have had some problems in the past. You have to speak to the correct people to solve the problem. Since then services has been great.

DO NOT GO HERE!!! This is an unethical dealership who does not help brand Nissan. This dealership will trick you everyway possible to make themselves earn more and more money. They are the reason why the majority of consumers despise car shopping. Here is my experience... I saw a Nissan Altima cars.com listed for $12,999 in my price range. I drove 2 hours to Edison Nissan to test drive the vehicle and loved it. My sales rep told me that unless you are a "LOYAL CUSTOMER" the price goes up $2,000, so now the car is $14,999. Pretty smart idea for them to bait you into the store I guess, but that's not really why I gave them the one star. After negotiating for 20 minutes, I got them to drop the price down to $14,200. I told them I would put a $200 down payment to hold it until I could pick up the vehicle. My sales rep filled out the document with the added fees and told me to sign. He did not explain to me what each fee was for and did not even give me the second document sheet that should explain each charge. The price skyrocketed to $16,800 after taxes and other fees!!! I called him the next day and told him to explain these charges and he could not even answer my questions. I told him to get rid of the window etching fee which was $300 and the destination fee which was $895! My sales rep repeatedly kept hanging up the phone on me and would not let me speak. Very unprofessional. His sales manager calls me back after I was on hold for 15 minutes (probably making up excuses on what to say) and says that all of their vehicles have these extra charges. He told me that the destination charge is when they had to pick up the vehicle from where it was previously located. Well I did my research and the car was from Metuchen NJ, which was 15 minutes from the dealership. I told him that he was charging me $895 for a 15 minute vehicle pickup !?!?? I told him I wanted my $200 deposit back. He then calls me back and said are you sure you want to cancel? I replied to get rid of the window etching fee and the destination fee. He told me no because the destination fee was for prepping the vehicle to clean it up and make it look nice. I was furious and said, "why did you change up your destination fee to now a prepping fee!? If you run a business, you shouldn't charge your consumers to polish your merchandise!" The sales rep and the sales manager could never give me a concrete reason for those hidden fees and they kept changing their answer. I said yes, cancel. I bought a Mazda 3 and told them about my experience at Edison Nissan. My sales rep for piazza Mazda of west Chester told me that "IN PA, THEY CAN ONLY CHARGE UP TO $135 IN THOSE HIDDEN FEES. IN NJ, THEY CAN CHARGE WHAT EVER THEY WANT". Lesson learned, don't buy a vehicle from a dealership in NJ, especially at Edison Nissan. read more

I just purchased a Certified Nissan Altima 2010 SL from Edison Nissan. They are an excellent choice to consider for buying your next car. I came in with a potential car I wanted with a quote from Auto Trader. That car was sold already, but the salesman I worked with, Belal Elba, took the time to find out what I was looking for in my next car and my budget. I was delighted with the car he recommended and the price. He even came up with better financing from Nissan than my bank preapproved quoted interest rate. Belal was great to work with and followed up on some commitments promised that needed to be taken care of when I picked up the car with no problems at all. It is hard to find a dealership and salesperson you can trust these days, but you can really feel you are in good hands visiting Edison Nissan and working with Belal. He is easy going, knowledgeable and makes sensible suggestions. read more