We saw a Toyota rav 4 posted. I contacted Fabricio. He was getting annoyed when I was asking for the carfax report. When , we personally met him , and I asked for the carfax report again , he started to nag at me that he would lose a lot of money if he provided every customer w the report ! I'm like , can you just screenshot the report and text it to me ! He's like , oh yeah , I guess I could ! What a dummy. Then , we made arrangements to have our mechanic inspect the car , he came to get the car inspected , because I'm sure that he wanted the free inspection at my expense! As usual , he was in a foul mood , but smiling , not engaging! I don't understand why he is in business dealing with people , when he has absolutely the worst personality and very unfriendly, almost hostile to be honest. Hope this helps someone who is considering to do business with him. read more

Car Point Automotive Group in South River, NJ gave me the most amazing experience from start to finish. I honestly wasn't sure I would get financed, but they went above and beyond and made it happen. The entire process was smooth, transparent, and stress-free. Huge thank you to Victoria in Sales for being attentive, patient, and on top of everything, and Steve in Finance for working his magic and getting me approved. If you're looking for a dealership that truly takes care of you, this is the one. Highly recommend! read more

This dealership negotiates honestly. Good quality, cars, straightforward business ethics.

bought so many cars from here it's a great place! I just bought a Maybach from them and enjoy it so much

These guys are amazing! I bought 3 cars over the past 5 years, and I recommend them to anyone looking for quality used cars.

Unless you're a mechanic, shop elsewhere. They did a great job preying on a young person. The car broke down twice in less than 2 weeks after purchase. Had to get rescued by a state trooper. Also forced to decline the 30 day/3,000 mile Lemon Law warranty. Didn't realize the heated seats don't work or the passenger side climate control. I'm sure the list goes on... read more

I would advise anyone considering the purchase of a vehicle to go elsewhere. I came in from out of state to purchase a vehicle and they used state loopholes to try and dodge doing repairs we had agreed upon in the vehicles purchase agreement. I had them agree to fix the catalytic converter in the vehicle with a OEM or equivalent one, as well as fix temperature sensors in the cabin so that the AC would work. They agreed to both terms on the purchase agreement and put it on there in writing. Then when I come to get the vehicle they said they had it inspected again and it was fine, so I start to drive the vehicle out of the state and the check engine goes on. I know they haven't done the repairs and call them saying what gives? They agree to change the catalytic converter, and take the better part of the day doing the repair themselves (which I am not sure their shop is even approved to do at all). Long story short, the check engine goes on again 8 hours out of the state. By that time I am too far gone to go back, I take it home and have it inspected and they put in a junk part that is not good for a large cargo van at all (not OEM equivalent) and would not be legal in ANY state, let alone New Jersey. I contact them to ask for compensation for the repair which would cost $2000 (quoted from authorized Dodge dealership) and they refuse to pay, but offer $500. This isn't even considered they never bothered to fix the temp sensor either. In all, I had to spend $2200 to fix repairs they agreed to fix prior to my purchase of the vehicle. Not even to mention the unknown engine damage I had to have repaired as well (another $3000). These guys are the bottom of the barrel, they'll say anything to get your money. BEWARE AT YOUR OWN RISK read more

I just bought a 2014 Kia Sportage at this dealership today. The car was beautiful inside and out. Jose, the sales rep, was up front with the fees from the beginning and very personable. The whole staff was just awesome. They are not playing games, like a lot of dealerships are doing now with the scarcity of used cars and new cars not coming in due to the chip shortage. Please check them out. They are professional and most of all, very honest and up front with you. Will go to them again for any future car buying. read more

First purchased my car In June , few issues with the car and was assured they would be fixed.. My car has been brought back to Car Point numerous amounts of times and each time the car has had the same reoccurring problems after an hour of picking up my vehicle. Carlos Cerquiera our sales man advised me my car was brought to One Stop BMW and the problem has been resolved only to find out thankfully to technology and having a camera installed my car was never brought there nor worked on but used for another guy working at Car Point to run personal errands .. All ON CAMERA ! Carlos quickly tried to change his words after confirming with BMW my car was never there to "a guy with a BMW jacket came in and handed my keys to him". When confronted in person he then changed it to he was told all this. How many stories one man can say and each time be so contradictory .. I now had to make a police report regarding the illegal use of my car, contacted a lawyer regarding the illegal use of my car and false repairs represented by the dealership giving all videos and text messages from Carlos. I advise all customers, yes they seem to represent themselves in a respectful manner and seem like they are making necessary adjustments to make you feel like a top customer BUT it is LIES ! Be wise always ask them for a diagnostic report of what was wrong in the first place and what has been repaired.. They will not give you one if you do not ask.. The real questions is HOW MANY CUSTOMERS DO THEY GET AWAY WITH SOMETHING LIKE THIS ! I'll await my response, I've noticed your company has used Covid as the excuse of all other customer complaints.. CANT USE COVID FOR THIS ONE ! If I am to get that same response I will then upload screenshots of conversations representing everything I've said is True statements. read more

Carpoint Auto Group - Used Car Dealers Near Me - South River, New Jersey

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I found a 2010 Jeep wrangler online at this dealership and immediately emailed them that i was interested. they asked me to set up an appointment so we set (in writing) an appointment on july 11th. we both confirmed the time and day and javed nomaan assured me that he would let me know ahead of time if the vehicle was sold before my appointment. when i didn't receive an email about the status of the car i proceeded to make my way to the dealership. upon arrival no one greeted me at the door. i asked for javed and they directed me over to his desk i told him i had an appointment at 1 pm. he looked super confused. he told me that the car had already been sold and that he had me in for an appointment a week prior on july 4th which is not what we agreed on. i showed him our emails where it clearly said the 11th of july and he offered a half-assed apology. already upset with the blatant unprofessionalism, i agreed to walk around and look at other available cars. he left us out there to roam by ourselves and gave little to no explanation to our questions. needless to say i highly recommend you go anywhere else. very upset with the customer service and unprofessional attitude of the entire staff. read more

Carpoint Auto Group - Used Car Dealers Near Me - South River, New Jersey

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Came to the dealership needing a car coz I had to give up my previous car during the start of the pandemic. Tony the salesman helped me with test drives. I told him what I needed and price range I want. He gave me great recommendations and was exactly what I wanted anyways. ( I did my research prior to my visit) After test driving for what seems like a whole day. I found the car I wanted. With Tony and Rob at the back working to get me the best deal based on my budget and monthly plan I am comfortable with. I got the car I wanted, with a good discount so I can fit it in the payment plan I can afford. Never once did I feel hurried, felt comfortable with the people around, Fair prices base on carfax, full disclosure on the history of the car and willing to work with you to get the car you need. Thanks for everything! Rob, Tony and the rest of the staff you guys Rock! read more

I visited this dealership last week and I was so impressed with thier honesty and integrity as well as how organize and clean the cars are. All cars come with history report. They have great finance programs for those with EXCELLENT or CHALLENGING credit. I got my BMW from them and I'm glad I did! I recommend them to all my friends and family. Thanks guys for your outstanding customer service and keep up the good work . read more

Awesome dealership. Helped me with a trade in a put me into a car at a fair price. Carlos made it easy as the sale went smooth. Rob in the back with the financing is easy to deal with. Great dealership. Highly recommended. Thanks guys ! read more

Cars were dirty. I bought the car and they said they did an oil change and checked all fluids and when I got home from driving it over an hour home it was BONE DRY. Very unprofessional. Bad business. read more