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    Tom's Ford

    3.6 (64 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 months ago

    Services - Tom's Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    16 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tom's Ford Photos

    Recommended Reviews - Tom's Ford

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    5 months ago

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    7 months ago

    Been buying from Marc for years now. He always makes it easy for me and my wife. We would recommend him to anyone looking for a new car

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Always a pleasure anytime I'm at Toms Ford. Always use their service department and they are always courteous and professional..

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    1 year ago

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    4 years ago

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    Larry D.

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    4 years ago

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    3 years ago

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    10 years ago

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    3 years ago

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    Larry D.

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    Larry D.

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    5 years ago

    Awful, condescending customer service. So many other dealerships to work with that treat their customers better.

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    13 years ago

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    8 years ago

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    13 years ago

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    11 years ago

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    7 years ago

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    Larry D.

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    7 years ago

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    Larry D.

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    10 years ago

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    4 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    Larry D.

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    10 years ago

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    7 years ago

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    Larry D.

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    7 years ago

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    Larry D.

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Tom's Ford

    Do they have big mark ups on Mavericks?

    Hi Kerry. We do not believe in marking vehicles up over sticker even during the supply chain challenges post-COVID. Mavericks only have a few hundred dollars of markup from cost so most are sold right at sticker which means the store makes… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Tom's Ford

    Marc Brennan is a straight up honest sales guy who goes out of his way to help me and my family all the time .

    Mentioned in 5 reviews

    Read more highlights

    Pine Belt Nissan of Keyport - Rich, Ken, Will all say they don't "over promise but don't under deliver" had to all step in for Walter lies.

    Pine Belt Nissan of Keyport

    (88 reviews)

    Had a slight glitch I booked appointment with Jen but when I…read morearrived they didn't have me on the schedule not to worry I worked with Linh Duong and she was so helpful. Linh got me on the schedule which I so appreciated. Asked if I wanted my car washed (it's free)....so yes and thank you. The process was streamlined and so easy after check in I was told to make myself comfortable in the waiting area. Free coffee and water is offered while you sit in the plush leather seats. A short time later a staff member came by with a basket filled with individually wrapped granola bars. Linh came over shortly after to inform me the inspection was done and I was just waiting for car to be washed. Soon after she came back with my paperwork in hand and showed me to the cashier. The car was spotless and I received my invoice which detailed all that was done and a print out of the multi-point inspection breakdown. I couldn't be happier with the service provided to me by Linh and the staff.....this location has excellent customer service. I will most certainly look to connect with Linh anytime I need anything done.

    This was one of the most frustrating and troubling post-sale experiences I have had with a…read moredealership. I purchased a used vehicle in December as a Pennsylvania resident from this New Jersey dealership and paid all taxes, title, registration, and license plate fees in full at the time of sale. Weeks later, I learned the registration process had stalled due to a dealership error in processing my identification. I corrected this immediately once notified. From that point forward, communication was poor and almost entirely reactive. I had to initiate nearly every follow-up. As my temporary tag approached expiration, I was told my plates and registration were ready, then abruptly informed that they would not be released unless I paid an additional fee that had never been disclosed previously. What made this especially upsetting was not just the late demand for more money, but the tone and manner in which it was handled. During phone conversations, the issue was repeatedly framed as my fault, despite the delay clearly stemming from dealership error. I was spoken to in a dismissive and disrespectful manner, as though I had done something wrong by questioning why I was being asked for additional money weeks after paying in full. Given that Pennsylvania registration and plate fees are publicly known and significantly lower than what I was already charged, the situation felt less like an honest mistake and more like an attempt to extract additional money under time pressure. That perception was reinforced by the fact that, after escalation, the dealership ultimately agreed to absorb the additional amount. Even after that written confirmation, there were further delays and no proactive communication. My temporary registration expired, leaving me unable to legally operate the vehicle I had already paid for in full. The plates and registration were eventually delivered, but only after repeated escalation and unnecessary stress. The issue was resolved, but the experience left me feeling disrespected, blamed for the dealership's own errors, and pressured in a way that felt inappropriate. Buyers, especially those purchasing from out of state, should be extremely cautious and prepared to closely monitor every step of the registration process.

    Tom's Ford - autorepair - Updated May 2026

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