The quality of work this place offers is unmatched. I really love terry he's a great mechanic and…read moregreat prices, if you're looking for a new place that is honest and fair this is definitely the go to spot

Great...is all I can say about Family Service Center!! Terry was friendly, helpful, professional,…read moreand he didn't try to upsell me on things that I don't need. Someone like me, who knows nothing about cars, really appreciates that last part because other places make it seem like everything is needed immediately or your car will fall apart the minute you drive away so you agree to the work because a professional is telling you that you need something so you trust that it is true...unfortunately, I have found out that is not always true, so, when you find a place like this, you know that's going to be your go to place going forward! **It is also nice that this is a family owned, local business, and I am happy to support them! it is important to keep our local Mom and Pop businesses running strong! Thanks again, Terry....hope you have a very Merry Christmas and a Happy and Healthy New Year!

Leo and his team took great care of my car, called me with updates and had genuine suggestions with…read moremy best interest in mind. I would strongly recommend them, they're definitely the best shop in the area just look at their reviews

I brought my 07 4Runner to Leo when I had just purchased it. There were a few problems and he was…read morebrutally honest. I ended up having him fix all of the issues to get it running to tip top shape. Pricing is amazing. He is the only one touching this vehicle. From changing all the oils, to axles, to manifolds, water pump. This suv is running better than many new ones on the road today.

I DO NOT RECOMMEND anyone to use them. They seem like they might be operating in a discriminatory…read moremanner. I had a confirmed appt which they then did not honor. Also, very rude. If I could give zero stars, I would. I DO NOT RECOMMEND.

Very disappointing experience. I am an older woman and trusted them completely to install a dash…read morecamera. They attached it to the rear and front. They never helped me install the app on my phone even. I ended up asking some computer friends to take a look. The friend helped me get my phone connected. The rear didn't pick up anything, and for a month there were no recordings done. I went back to Ultimate and asked them for help as the rear camera wasn't working. The told me nothing was wrong. I went back two times and eventually ended up going to another place where they told me the camera installed was older and not the right model for my car. I got the new place to install the correct camera for even more money. So for several hundred dollars I have a paperweight of the camera Ultimate installed. I wonder if they'd treat their own mothers the same way!

My go to place since I had my car in 2012. No problems yet…read more Years ago, I did have an issue with my windshield washer which I brought to the dealer. They said I needed to replace the windshield washer pump which would have costed hundreds of dollars. I brought my car here and they took a look and immediately after opening my hood said that was not true by showing me the motor was still running. Couple minutes later, they found that one of the washers was loose. Tightened and no issues since.

Probably the most reliable and honest car repair shop I ever been to. I think it is run by only 2…read morechinese guys. Every time I go there its always those 2 working. Don't be intimidated because they are Chinese. They do understand English. Just tell them whats wrong and they will let you know if they can fix it and you'll be surprised on how low they will charge. I've been going here to service my car for at least 4 years. Every time I go to Honda to get oil change, Honda says I need other services. I recently went to Honda dealership the other day for wheel alignment. They say I need to replace my rear brake pads. Which sounds about right because last time I replaced them was 3 years ago. Honda wanted to charge $399 to replace rear brake pads and resurface the rotors. I didn't bother to ask how much to get new rotors because I know they will add at least another $700 base on my previous experience with them. I call Auto City and he quoted me $400 for brakes and brand new rotors. Services I had here over the years: replace spark plugs, replace transmission oil, replace brake oil, replace coolant, replace drive belt, replace brakes and rotors, replace front wheel axle, check AC for freon leaks, and recharge the freon.

Excellent customer care & service rendered at the shop. They did a thorough job of examining my…read morecar & ensuring it received the attention it needed. They made sure I was pleased. Bringing both of my vehicles here in the future.

Ordered new coilovers for my truck, unfortunately the clip was set too high from the place I…read moreordered it from online. And with these new coilovers, the only way to lower the clip is by compressing the springs. Called Emm's and Joe answered, he said "bring it on in." Got there in about 10 minutes, he immediately came out and started working on it. In about 15 min, he was all done. Pleasure to talk to, easy going, very knowledgeable, and honest. He even went out of his way to help me out with another issue I was having. Great experience. Would definitely go back. Thanks Joe

Mavis Discount Tires is awesome. Yesterday, 1/28 I had a dead battery. I got a jump start & went…read moreto Mavis in Hazlet to check out the battery. I had purchased it from them on 9/2/25. I went there & Andrew kept the car for 90 min & the battery was fine. His mechanic took me right away. Also, there was no charge for this visit. James is nice also. I have been a customer since 2021 & I have never had any problems w/them. Everything always runs smoothly! Also, Kelly is very helpful as well. :) :) :) :)

This company is such a scam. You call your local store and your call is answered by a call center…read morewhich immediately turns the conversation into a salesman that will say anything to close a sale. After arriving, the store has no idea you were coming and you have no idea why they had no idea you were coming. Then you find out the person you spoke to doesnt work on aftermarket wheels. "Tim" or whoever doesn't work on location although they knew exactly what you needed. He closed the sale and got me on a deposit. From their policies to their customer service,.. oh, Matt from customer service is a gem. His snide remarks will have your blood pressure soaring. Maybe you don't deny the $100 rebate out of spite, but I didnt plan on going there ever again

used their service before and I am about to use them again... very nice people service was…read moreexcellent...and affordable

These guys are awesome!!! Honesty and integrity to the upmost. Which is important to me. Their…read morediagnosis and repairs are spot on! I've been to them several times and will continue to go. if I could give them 10 stars I would.