After coming out of a nearby parking lot, I noticed that my rear bumper was hit and, of course, no note at all. As such, I needed to bring the car into a shop that I fully trust and has always done right by me. There was only once choice and that was AB Collision in Matawan. I made arrangements to bring it in on Tuesday 12/2, and was greeted by the personnel at the front desk. Omar proceeded to assess the damage and set expectations. Omar said they would see what can be done to repair the rear bumper cover, but also stated that there was a good chance that it very well may require replacement. Nicole called me a couple of hours after I brought the car in and confirmed that the rear number cover needed to be replaced and she arranged for the part to be ordered. I have dealt with Nicole in the past and she is incredibly knowledgeable, answers all of your questions and quells your concerns. A loaner car was arranged for me. As promised on the day it was brought in, I received a call from AB advising me that the car would be ready for pick up after 2:00 PM today (Friday). The car was returned to me in immaculate condition. New bumper cover, perfect paint match, car washed and the inside was thoroughly cleaned. Car was also recalibrated. If you need body work, this is your place. One stop shopping with a lifetime guarantee. You will not be disappointed. AB is run and managed exceptionally well. Omar has assembled an outstanding team. They work as a team and customer communication is outstanding. AB Collision is the best of the best. They have a Staten Island location, too. read more

If you are needing body work done on your car after an accident or for whatever reason, I highly recommend A&B Collision in Matawan, NJ. This is the second car that I have had them make repairs on and the cars were like new when I got them back. The quality of the repairs are great and they always do a neat and perfect job. As if that's not enough, they also detail and wash your car when they give it back. Most other repair places leave grease stains and make a mess when you get your vehicle back. Not this place.....the car is always clean when you get it back. Also, customer service is very good here as they are always able to answer questions and they do a great job with dealing with the insurance adjuster. With both cars I had repaired here, I didn't have to even call the insurance company. They did all the work and stayed in contact with the insurance company and did a great job getting everything covered. And don't just take my advice, my dad uses them as well for any repairs he has needed on his car. read more

Great group and was above reproach. I would recommend them to my family and friends.

I used to think highly of this company, including their Staten Island locations. Key words: used to. When my car got hit by an unavoidable object, my first thought was to bring it to A&B. They'd worked on my car at another location a few years ago (when it got hit in a parking lot) and they'd fixed my husband's car after an accident. Both times I was satisfied with their service, so I trusted them this time as well. The first day I came in for consultation, everything was great. One of the mechanics (very friendly and knowledgable) took a look at my car, gave me a quote with a breakdown of each item plus labor costs, and I agreed to it. The repair was done a few days later (on time, and I was kept up to date), I paid for the repair, and everything was great. That's where the good stuff ends. A couple of days later, I noticed that my bumper popped out on the right side. I contacted A&B, they were very nice about it, and they took care of the issue by reseating the bumper. Pleasantries were exchanged, everything was good, I left happy. A few days after that, I noticed that my bumper had popped out on the left side now. No problem. I contacted A&B, they were very nice about it, and I brought the car in. Except this time, someone called who I presume was the owner over. He then proceeded to tell me that it was my driving that caused the bumper to pop out again. I have no idea why or how, so I ask some questions only to get spoken to like I'm an idiot. Afterwards, the owner says that he'll have his team secure the bumper for me as if he's doing me a favor after saying I'm the problem. During that same visit, the owner and a couple of other employees showed me that a bracket was broken. Someone else then explained to me what had happened in a much calmer, less accusatory way: apparently, I must have hit a pothole or something with enough force to break the bracket and the car is designed to have the bumper pop out whenever that happens. I don't recall hitting anything with the amount of force necessary to do that, but sure. I don't know a lot about cars, so I took the explanation in good faith. I agreed to pay for the replacement part and to have the bumper reseated again. I brought the car in a couple of days later, they did the repair, and I left not happy, but at the very least relieved that we shouldn't have any more issues. We're a little more than a week afterwards and, lo and behold, a few days ago I noticed that the left side of my bumper is sticking out once more. Unless I've gone off-roading in my sleep, there's no reason for this to have happened again. I want to make sure that anyone reading this review knows that during this whole ordeal that I never once accused anyone at this business of doing the wrong thing and that I was polite and cordial throughout the process. I made sure to show gratitude every step of the way because regardless of how the owner acted, pretty much everyone else was professional. Honestly, that's the reason why this review is two stars instead of one. To also be fair to the business: everything was done on time, and I was made aware of any changes or parts that needed to be ordered along the way. There are plenty of other people who have been happy with their repairs, and if all you care about is getting the job done, then this place should be good enough. I can't speak to whether or not the prices are fair, but I'll say that I paid $2k out of pocket and not through insurance (to be clear, it was for more than just the bumper). I don't know if that impacts anything price-wise. I don't even mind that I had to come back to have the car looked at again after the initial repair. Stuff happens, I get that, and I'm not about to get my undies in a wad over something trivial. The negativity in this review doesn't come only from having to come back multiple times. Like I said, it really wasn't that big of a deal. A lot of it comes from how I was spoken to by the owner and how I was told something was my fault when I now know it clearly wasn't. You can't treat your customers that way. I understand that dealing with people all the time who are probably complaining about every little thing can grate on you, and it could very well just be that the owner had a bad day, but don't take that out on the people who are genuinely just trying to make sure the job you were paid to do was done correctly, especially when it comes to a potential safety issue. All that said, I'm going to go to a different place to see if they can tell me what's actually going on. I'm done with A&B. read more

From start to finish they handled everything from car rental to dealing the insurance company, customer care was excellent, dropped off the rental car and inspected my car- beautiful they even washed it for me and took zap off the paint, I will bring my cars there just to take out dents that insurance won't cover, the owner is a hustler but in a good way, he is involved and overseeing the entire operation, you will be very happy, I had my car back ahead of time, they keep you in the loop with calls and text messages, I wish our government was like that Thank you Brian Largey read more

Save yourself the aggravation, don't deal with this place. Very unprofessional & disrespectful. I wouldn't trust this place fix a matchbox car! Every single person from the girls at the counter sucking their teeth and rolling their eyes to the big guy in charge ...are all rude! I was told my car would be fixed within a week... when I got the call a month later telling me my car was ready, my daughter that was 5 months pregnant at the time went to pick it up. The coward that spoke to her ( was later told he was the owner) started screaming & cursing in her face because she told him the car was not finished! Needless to say i took my car to a different collision shop. Not only were they knowledgeable & professional, they were respectful & repaired my car the right way in a timely manner. To answer the person that answered my review IN CAPS ( which means you're yelling) i know which business I'm referring to. Funny how You haven't answered any of the positive or negative reviews throughout the years. Just mine.. read more

Take to long, tell you a day it's going to be done then start finding different things and adding more time onto it. Other than that the work done by them is good. read more

I recently got into a fender bender with my ram truck and had to have my front bumper, grille, and hood repaired. A&B did a great job. The team at A&B were efficient and professional. My truck was ready for pick up within a week and looked better than the day I bought it. read more

A&B Collision Center - Body Shops Near Me - Matawan, New Jersey

Great shop. Great people Thank you Joe. He is the best. Would recommend to everyone It was done fast and on time

I had a collision repair job needed to be done to my rear passenger side wheel well and rim. They took care of me immediately with great customer service. I had a rental car waiting for me same day and the repair only took 3 days. Overall excellent job my vehicle looked brand new. I deeply recommend this collision repair shop it's a 10 out 10 read more

A&B Collision Center - Before the repair - Body Shops Near Me - Matawan, New Jersey

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My car was in a small fender bender. I found A&B through Geico's affiliate program. They were extremely professional and a pleasure to work with. I dropped the car off on Thursday morning and had the car back by lunch on Saturday. The car looks good as new and Geico and A&B couldn't have made the process easier! read more

Car was fixed in two weeks after getting rear ended. Everyone friendly and efficient Car looks great. So far so good!

The folks at A&B Collision were amazing. They fixed my car in a timely manor with such professionalism and caring. The car came back perfect and even cleaner than I left it. I do not live close to the location, but there is no doubt I would travel down to the Matawan location to get my car fixed again. I would recommend this place 10000 times over. read more

This is a review one year after my repair. My car had the front bumper, one fender, and portions of the hood painted, and it looked great when I picked it up. Unfortunately a year later, it has more rock chips on it than it had in all of its prior years combined. I think the paint was either too thin, too soft, or maybe not cured properly. I took it by to show them and they claimed everyone gets rock chips and that it isn't their fault. Maybe they're right- but I don't think so. Only the parts they painted are affected by this. Of course rock chips happen, but how the paint responds to the stress is very much in their control, and will vary based on the quality of the paint and its application. I give them 2 stars because the car really did look good at first. It's a shame it couldn't stay that way. read more

A & B Collision did an amazing job on my Jeep Wrangler. I had an accident my car was a wrack abs they brought back to life. Not only a great job but , every time I called they communicated right to me . Danny runs a great garage does an amazing job . He is very knowledgeable and I am very godly with the results . Regards Jeep Guy read more

The quality of the work is excellent and the customer service is outstanding. Our family has been bringing our cars here for years. From large problems (replacing fenders/bumpers/painting the hood) to small scrapes and dents the service and attention to detail are great. Highly recommended! read more

A few years ago I had my 2009 Infiniti G37x front bumper repaired. They did a great job. They even touched up my chips and dings as a favor. Even touched up hood and mirrors with paint. Came here today and they touched up my Audi S4 chips and scratches. Omar said he'd do them as a favor. Very professional. Highly recommend them. Thank you again for your service. read more

They have just towed my car about 4 miles and the car stayed at their parking lot 2 days , charging me 240 $. I had also my cellphone holder car mount disappeared when I picked up my car from their shop. read more

I am super impressed! The president, Omar, is a hands-on manager and every single employee was professional and friendly. They fixed the damages and even did some extra buffing as a courtesy. I didn't expect this ordeal to be stress-free. They worked seamlessly with Progressive Insurance and Enterprise Rent-a-car and my car looks fantastic! I wish every businessman had the same high standards. read more

I chose this establishment because it was rated so highly - not sure what for. I was promised to get my car back by a certain date, i got it back 3 days later. I was promised to be kept in the loop if anything were to change, and no one told me was car wasn't going to be ready(which would've been fine if they had told me and if I wasn't paying for a rental car daily). I had to find out by calling them myself a day later. My stuff is missing, my wiring for my dash cam is taken down, and now my radio won't work. This place lies to you about what they can do for you and if you bring it to their attention they won't do anything. I told the manager why I was upset and all he said was, "well what do you want to do now". Umm idk maybe get my car back on time and in workable condition? Don't trust these guys - just take you car somewhere else. read more

A&B far exceeded expectations. I went through my Geico insurance - they were able to accommodate an estimate/drop-off the next day. Staff was very helpful and kind. Their work was exceptional and they returned my car detailed and looking brand new. I am so impressed and will be recommending. read more

Was pulling into a tight parking spot and clipped the back right bumper of the car next to me. Brought my Audi SQ5 into A&B on a Wednesday and was given an amazingly reasonable quote despite several deep scuffs, missing blinker light, and needing some parts replaced. Left it in their hands not expecting to get my car back until Monday. But, Friday morning I get a call telling me it was ready for pickup! Went to pick it up, it was cleaned and vacuumed and most importantly - the work was top notch! Will definitely never hesitate to go back to A&B (though I hope I won't have to)!! read more

A&B Key were referred to me by father who used them about a year ago. My dad is a pretty tough customer and after hearing all the good things he had to say I knew where I would go if need be. Unfortunately, I was in need twice this year. I live in Manhattan but grew up in Aberdeen so I knew of Key years back. Driving and on street parking in the city is a nightmare. It seems that someone likes to run into my car or on multiple occasions knocked my side view mirror off. Tom and the staff were a pleasure to work with. I received text messages with updates to keep me in the loop with the progress of my repair. What an amazing job they did, they met and went far beyond my expectations. I highly recommend them. Hey Tom is the 5th repair free? Good people, quality work. read more

My car was damaged by a fungus ( Artillary fungus) that sprayed spores all over my Jeep and damaged the paint and other areas. Progressive Insurance sent me to A&B where I met with Omar whom I believe is the manager/owner. He was very professional, helpful and friendly. I was initially surprised at how long it was going to take to fix my Jeep, believing it would be a minor paint repair. I had not realized the damage the mold had caused and Omar had replaced every part of the outside of my Jeep including the windshield, ragtop, bumpers and side mirrors including the paint! The Jeep looks like the day I bought it. What really impressed me was that A&B detailed the INSIDE of my Jeep, including the leather seats, doors, etc. The entire car inside and out looks like the day I drove it off the lot. I have never experienced such amazing service and attention to detail in the 40 years I have owned vehicles! A & B takes great pride in their work and repaired my Jeep as if they owned it. Omar and his staff truly made me feel as if I was family. If I could give 100 stars I would. Thank you Omar, it was a pleasure and an honor to do business with you You and your crew took a stressful situation for me and made it an unforgettably pleasant experience. If only the rest of the world had your high standards and work ethic. Thank you. read more

These guys damaged my car when they towed it. I contacted them to try to resolve it but they blew me off. I would recommend having someone else tow your vehicle. read more

I've been dealing with the owners since they opened their first shop in Staten Island. their shops are certified by all major insurance companies. they have state of the art equipment all around. in couple of incidents my car got fixed there in a timely manner, got picked up by car rental at the train station. Very professional, Highly recommended. read more

I have a jeep wrangler jk. I got into a 4 car accident, my damage was a damaged shock, muffler ripped off, tire carrier ripped off, dented tail gate and dented rear quarter panel. The repairs done are beautiful. You would never know I was in an accident. They fixed all of the accident damage and then some. My back bumper was rusted and peeling, they sanded and painted this bumper and the front bumper and winch. They made me love my jeep again. I had been thinking about getting rid of it. But now it is beautiful. Everyone that works there is so nice. I left my credit card there and the woman (sorry I dont remember her name) drove to my house to give to me. Hopefully I am never in another accident. But i will definitely go back. read more

Had my Subaru's bumper replaced. Reasonable price, excellent and quick work. Everyone was friendly and professional. Bumper looks good as new! read more

Everyone here was very nice and accommodating. They told me to drop my car off whatever time was good for me and it was done 2 days later. It looked as good as new and the entire car was cleaned out free of charge. They even left a nice branded water bottle inside. They were upfront and transparent with all charges and called before doing anything that would increase the price. Very satisfied with their work. Would definitely recommend! read more

I unfortunately was in a car accident and needed some body work for my Jeep Grand Cherokee. I found A&B online and have been so incredibly happy and impressed with their service. From a smooth drop off, helping me get my rental car, updating me every step of the way, and fixing my car. They did fantastic work and did it so quickly! Christina, kim, and AJ in the main office were so kind and patient will my multiple phone calls. Most importantly, I felt like I could trust them. I can't thank them enough for all of their help. I will definitely return if ever needed! Thanks guys! read more

They were extremely helpful and did a great job in an extremely timely manner. Christina was friendly and amazing! Great company; I would come back again if more work is needed for sure! read more

I was in a car accident recently and my insurance company recommended A&B collision center and I am so glad they did. From start to finish, they were exceptional. They fixed my car way quicker than I would have imagined and had my car cleaner than when I brought it in. AJ was super efficient and fantastic during the entire process. I could not recommend a better place!!! They are truly great and I would recommend to anyone!!! Thank you A & B !!! read more

I just had my 2016 Mazda 6 repaired after I hit a dear, I took it to Key Auto Body in Matawan, they have a wonderful staff and owner who are extremely helpful. My car came out looking like it just got off the showroom floor, I could not have been more pleased with the work and servie, BTW; they have the cleanest body shop that I have ever seen. Christina will take great care of you!! take your car there you will not regret your decision to work with them, they are also authorized by NJM and Allstate. read more

The work that was done on my war was immaculate. I had leased a 2013 BMW 320i that had significant amount of wear and tear through out the three year lease. When it was time to return the car, I was facing a steep fee by the dealer for damages. My car had scraped rims, damaged paint on the bumper, a missing reflecting light, and various dings around the car. After thorough research and referrals, I came across Key auto body. Needless to say, I had an unbelievable experience renovating my car. I was astonished with how professional and detailed the car came back. They fixed, repaired, and detailed every single square inch on the car; leaving the car show room ready. Tom the manager was extremely accommodating with fitting me in the schedule, not to mention the service he provided was fantastic. The work on my car was done quick, on time, and done very well. Key's prices were extremely reasonable and much better than the 4 other quotes I received from other body shops. I definitely recommend this body shop. If they can work on a complex BMW, they can work on anything. read more

Got f****d! Told me to bring in and drop off my vehicle on Friday and get a rental. Did that. Insurance didn't pay for rental because it was a Friday - yep, got f**d!! A** should have given more professional customer information and service!! read more

I would highly recommend Key Auto. I recently has some body work done on my Honda and it worked out very well. Kevin was very helpful and courteous. I would definitely go back there if I needed additional work done. read more

The WORST...had them do body work on my Audi A5. The work they did was ok but my backup camera ceased to work and my headlight auto leveling stopped working. Took it back they told me they couldnt fix it. Had to take to dealer to have them reconnect the systems. Pathetic read more

Great service, the work completed was spot on, and done in one day. We were even able to get a ride home after dropping the car off...very easy from beginning to end to work with. read more

My car was towed here after an accident and against my better judgment I left it there. I should have listened to the mediocre reviews that I read online. Once I received my car back I was still having an issue so I brought it back to get fixed, they didn't fix it. So I called again and agree waiting 2 WEEKS for someone to call me back I finally called this auto company. I brought it in again and they "attempted" to fix it. Once again I picked up my car and am still having the same issue. And now they refuse to fix this problem claiming its a recall. DO NOT TAKE YOUR CAR HERE. I have had nothing but a headache trying to deal with these people and still do not have a fixed car. Obviously the good reviews are from people who work there. read more

I used this shop about 10 years ago and had great work done. So when I got hit from behind I decided to use Key Again despite the bad rating on 04/08/14. I'am glad I didn,t pay attention to the bad rating. Once again another great job, looks showroom new. I was very happy I went. Major work only took 2 days and Enterprise employee (where I rented a car to use for 2 days) stated they do great work there and I agree. Strongly reccomend. read more