***Buyer Beware*** This hotel is a scam. They advertise rooms with queen size beds that are clearly full size at best. I actually measured the bed and it was far smaller. On top of that the room is almost closet sized with an exposed shower and sink which makes it feel very humid in the room. Theres barely enough space between the bed and wall to walking into the room. The shower also hadn't been cleaned with a piece of old soap stuck to the floor and bug crawling under the pillow when i moved it.. I brought it to the attention of the man working the front desk who first told me it was a queen. The GM came on later that evening and admitted that it wasn't a queen and offered us a slightly larger rom but same size bed. Again the sink was in the room and it was stuffy and humid which made it hard to sleep more than four hours. I canceled the room after one night and tried to get my money back, but they've refused. Do not stay at this hotel. The "queen room" is basically just a hostel at hotel prices. $260 a night in my case. read more

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We had an awesome stay at the Eden House. We had a porch swing room with a huge bathroom. Very comfy bed.

Left early, so did the woman in front of us. Paid a lot of money for disappointment. No room service for the three days we were there. Our hot water did not work, the hair dryer made us lose power, I was a young girl alone in the room and the maintenance man asked me where I was from and started calling me beautiful which was uncomfortable for me. I brought all my dirty towels down after days without room service to the pool area towel dispenser and then I had to remove the overflowing trash from the room. The pull out sofa bed poked me in the back and was uncomfortable. Sand in between the blanket and the sheets from previous people I assume. Then we received a text at 6pm on a Saturday night asking us to be mindful of the guests below us to not move furniture? (We did not move any furniture so we were all very confused?) And we had not been in the room all day. This made us feel very unwelcome and sent us over the edge as we already were having a horrible experience. Had to ask for more towels because no room service. We left a day early to stay somewhere else. I've noticed all the good reviews were made during old management read more

Very nice place. Friendly staff and very knowledgeable and helpful. Beds were very comfortable and rooms were clean. The pool area is beautiful with plenty of seating. Unfortunately we did not get to use it because we didn't have enough time. We would definitely stay here again. read more

DO NOT stay at the Eden House. We booked a five-night stay at Eden House in January 2026 and we're still fighting for a refund from them as of May 2026. After seeing the photos on the website and the online reviews we booked a Queen Island Room. When we checked in, we were given what looked like a college dorm room that had a very strong mildew odor, had visible mold in the shower, there was no bed headboard and a bug on the bed pillow. We explained my girlfriend has asthma so mold/mildew isn't an option and also that it was not what we booked given the photos on the website. Daniel at the front desk said there was nothing they could do. We had three hours of back and forth between the front desk, Booking.com, and us trying to find a solution. Eden House refused to cancel our reservation despite the misrepresentation in the photos and the mold/mildew. After Booking.com got involved, Eden House agreed to refund us for the majority of our stay as long as we paid for the first night since it was already 9PM by the time this was agreed on. Booking.com emailed us written confirmation of this so we agreed, left, and got another hotel for our stay. As I said, we're still fighting with them in May 2026 for the refund. The front desk and management agreed to refund us, but clearly lied. They do not answer phone calls or emails. This is hands down the worst hotel experience I've had in my life. It's not a locally owned mom and pop, it's owned by Lumara Resorts, some conglomerate that operates hotels in Florida with terrible customer service. Stay far away from this place. read more

Great location. Water available on first floor for dispensing as needed (highly needed in the summer sweltering heat). Room was clean and noise was surprisingly non-existent given the fact that the pool is open til late. We had swing chairs and rocking chairs outside of our room, which were comfy and nice for chatting. I thought the welcome beverages were a nice touch and highly appreciate that they don't charge for parking (unlike most other hotels). AC is the old kind so we had to put it on 60 something in order for it to feel like 70 something, but not a huge deal. Highly recommend Azur (the restaurant attached) for dinner. read more

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My wife and I spent New Years '25 at Eden House, our first time to the Keys. We had a wonderful time at this lovely, centrally located, inn. From our initial reservation and throughout our stay the staff could not have been more accommodating and friendly. The house was beautifully decorated for the holidays. We were surprised and delighted by the special treats and full cooler of cold drinks. We'll be back again! read more

We arrived in Key West at 9 AM, thinking we'd just stay for the day and head back later in the evening. However, around 3 PM, we decided we would stay the night. Eden House was able to accommodate us within an hours notice. Upon arriving, we were treated by friendly staff. Witnessing the interactions between staff, you could tell they cared about one another. Our room was comfortable and the A/C worked well. We booked a king room, and it was plenty for just a one night stay. The bed was a little soft for our liking, but was not a deal breaker. One think we really liked was that they allow guest to enjoy the pool and hot tub 24/7 as long as they are respectful and keep the noise down. Our room was just a few steps away from the pool, and we did not hear anything. We enjoyed the complimentary beverage upon check-in and the coffee bar. Parking is not great, but this is not the fault of Eden House, nor is it a deal breaker. They have a lot big enough for maybe 10 cars, and street parking is first come, first serve. They are located in a residential neighborhood, so most of the street parking is permitted for residents. We suggest finding street parking prior to check-in, then exploring Key West, and leaving your car parked - as you may not actually need a car depending on your accessibility needs. They offer inexpensive bike rentals and have a large inventory. There are also nearby golf cart rentals. Eden House is in walking distance several restaurants and amenities. Yet, far enough from the hustle and party of the downtown area. We would consider them in the future. read more

Great. Good service, great pool area, great location. Rooms are tiny but chairs outside room and easy access to pool

Great from check in to departure! Beautiful old hotel. Friendly staff. Great location. Beautiful freshwater pool. Pricy but worth it. Thoroughly enjoyable. read more

I stayed for 4 days, 3 nights and this is my full review. The pro's: location is good! This is only a ten minute walk to Duval street, only a ten min uber to the airport, is tucked away in a quiet part of the island, the AC works really well in the room, the happy hour you CANNOT beat and the bartender was awesome. Also, enjoyed the pool as well. The con's: I found the staff to be borderline unfriendly, staff was only okay. They didn't let us know about bike rentals or pool hours (pool is open 24/7!), the bed is extremely firm, lastly: the bathroom mirror is mounted so high you have to be at least 5'5" to see in it. I could not. The rooms are small but for the reasonable price and ample rooms, this is not a big deal at all. The place was very clean, two keys are given per room, you can request room service if needed but due to COVID it isn't standard which was totally fine by us. Overall, I think this is a great option, good bar, has the basics, great value and good location. read more

We stayed two nights at this funky spot. Parking was easy and off the street. Check in was personable and easy- seems they still do most of the paperwork by hand. They gave us room keys on bottle openers as the key chain- with our choice of a can of beer or soda. Our room was off the pool area with a little porch which worried me some about the potential for late night noise but that didn't happen. The rooms are smallish but clean and well maintained. We had a great stay! read more

Eden House - Hotels Near Me - Key West, Florida

We stayed here for four days and had a great experience. I would give it five stars except for a couple things. PROS The property is very charming. I'm glad we stayed here over a chain hotel. They did a wonderful job of designing the outside area with a pool, waterfalls, tiki bar, hammocks, and decor. We enjoyed spending every afternoon outside by the pool, and morning coffee on the deck outside our room. The room was small, but expected. Everything was clean, including the towels and sheets. AC worked well. Housekeeping was very quick everyday. Staff was friendly. There was fresh coffee and lemonade in the lobby everyday. There was also a small gift shop and free postcards of the hotel. I'm glad we stayed in this location, and not closer to the touristy area of Mallory Square. It was a quick walk to Duval St or the Old Town Harbor, but it was in a quiet neighbor. They also had quiet hours, which we appreciated. We did not have a car, so I cannot comment on the parking. CONS The bed seemed old. It was not firm and every time my husband rolled over, I felt the mattress shake. Our biggest issue was that the website said "complements gym passes." We choose to stay at hotels with gyms. When we requested the gym passes (gym was a 0.3 mile walk from hotel), we were told they were discounted day passes for $20 each person per day! We told the hotel how this was misleading. They gave us ONE day of free passes out of the four we were there. We were not happy about this, We would stay there again if we do go back, and just make different workout plans. read more

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Horrible. Construction constantly over the entire property. No heads up, no discount, no refund, no concern at all on their part that they ruined our entire (expensive) vacation. There was nonstop loud banging, sawing, drilling and hammering and the entire place was like a lumber yard and construction zone from 10AM to past 10PM every day. Water turned off at random times, unfinished open decks to step into and fall, no guard rails on stairs. This place should be closed down. Stay away. Owned by Primevacations. Avoid anything they are involved with. read more

Mercedes at check in was great. Charming place. Very Small Room. Parking Is a Real Issue. LIMITED and 1st Come 1st Served. You Are NOT Guaranteed a Space. Just Be Forewarned. The only other issue was the INTERNET really never worked in our room. Sometimes it did, but only for a minute or two, before always being knocked off line. Front desk said it was because of the 'concrete walls'. Was able to get internet outside the lobby area on the front porch. read more

All these places are pretty costly so it's nice to visit one that is ready to step up should there be a problem. Upon arrival we found a problem and fixed it. The owner took it seriously and worked to redeem herself immediately. We had a really tight itinerary this stay, so we only needed the space to sleep and nothing more. The longer we stayed the more awesome the place became. It's older clientele was down to party and respectful at night. The happy hour can't be touched. The water temp in the clean pool and hot tub was perfect and close to an ice machine. Really liked the cold water, coffee, and tea station! We will be back, see ya in October! read more

Eden House - This is near the iguana habitat, and it's not the actual iguana lol - Hotels Near Me - Key West, Florida

We had a wonderful Anniversary/Father's Day weekend in Key West and chose the Eden house based on location and reviews. We were greeted by a friendly woman at The front desk who showed us a room or Two to see which worked best for us. We loved our room in the second floor overlooking the street: it was very quiet, had a swing hanging on the porch as well as rocking chairs..so cozy. Inside had a big comfy king size bed and adequate amenities. We slept so good! It was away from the action but close enough to walk to it all easily. We will definitely choose the Eden House again and the same room too :) also lovely housekeeping staff ;) read more

This place is very well located (5 blocks off the main drag Duval Street), has a lovely pool and patio area, and the staff is friendly and helpful. Right across the street is a stop for the Duval Loop Shuttle that goes around the Old Town area. But... We booked Eden House for 6 nights. For $360 a night one would expect some normal room amenities like a bathroom, a closet or armoire, maybe a chest of drawers, a bedside lamp. My room was completely devoid of any of these amenities, although it did have a mini-fridge and a microwave. There was a sink in the middle of the room, a toilet in a separate little room and a shower stall; the walls were bare. It was impossible to unpack as there was no place to put anything. No bedside lamp (one was eventually found by the second day). And the foot of the bed was about 15 inches from the wall so one had to scoot sideways to get around it. In Europe this would be a 1-star hotel room costing $60/night. There was absolutely no resemblance to the pictures on the website. One of my friends rooms was similar, my other friend had a larger room with a bathroom and a rack with hangers for clothes. We all paid the same price for the rooms. And so, I would caution folks to find out exactly what their room would be like - I was in room 109 and my friend was in the similar 107. I would stay there again but not in these rooms. read more

Eden House - From the door - Hotels Near Me - Key West, Florida

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Loved our stay at Eden House. Night view from gazebo with porch swign, hammocks, fun tiki bar staff, easy to rent bikes, and overall relaxing vibe make this an easy choice to return to! Location was central to everything yet quaint and quiet. Room was snug, but clean and made nicer with our own little porch. Staff were pleasant and available if needed. read more

Eden House - Night view from gazebo with porch swign. - Hotels Near Me - Key West, Florida

We had a great couple days exploring Key West. We chose to stay at Eden House based on Yelp reviews. It's pricy, we stayed in their "studio" and it was very disappointing. We reported the toilet was not working on the first night. It was not corrected so if you are staying in room 403, you will need to use the trash can to collect water and flush the toilet. The lights in the bathroom are extremely dim and difficult if you are doing your make up. We pulled the lamp shade off and added another lamp (w/o shade) from the other room to make the room bright enough. Be wary of sitting on the swing that is elevated on top of the pool pump. It was disgusting (see pic) really needed a cleaning or needs to be replaced. Be careful of the bar stools (see pic) they are very loose and unsafe to sit on. If you like water pressure for your kitchen sink, room 403, is not good for you! Once you discover the mattress on the queen bed is uncomfortable, you can use the air mattress under the pull out couch. I was in the Marine Corp for 9 years and had better sleep on cots in Desert Storm and on the back of C-130s aircraft. We spent about $1100 for two nights and other than the location, which is nice, this isn't a great place to stay. Bring your smallest vehicle, we brought our Toyota Rav 4 and I would hate to think I was parking anything larger. What worked for us was parking our car for the entire stay and renting a scooter. This could be a very nice place to stay if it were professionally maintained. read more

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This is a beautiful hotel that's off the beaten path. One of the oldest homes on Key West. It's got a pool and jacuzzi and a happy hour daily! They've got a delicious restaurant attached. *minimum parking*. Swings and hammocks to relax in. Free WiFi. read more

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Reserved a room, cancelled 4 months before check in and they will not refund the down payment even though I have two written communications from them stating they would fully refund. I have submitted complaints to Southeast BBB, department of business and professional regulation and FTC. This is fraudulent. read more

First, I will say that the Eden House is a place that "was" always a favorite destination for my family. We have stayed there dozens of times since the late 1980s, bringing many friends and family members as well, most recently with my Son in May, 2021. However I cannot recommend the Eden House to anyone, based upon our experience with them this past year. In July, 2022 we made a reservation for a stay at the Eden House from September 17 through September 21, 2022....to celebrate our 34th Wedding Anniversary. We placed the required $787.00 deposit on our credit card. A day or 2 before we were to depart Rochester to Key West, we were concerned with the path of Hurricane Ian...because there was the potential for Key West directly in it's path. We contacted the Eden House front desk to inquire about the local situation and to get their recommendation. The front desk insisted we should not travel to Key West due to the storm, and that the Eden House would not be able to guarantee services depending on how hard the hurricane hit Key West. She also stated that the Eden House was actively changing reservations and was assisting evacuating some guests in advance of landfall. Taking the front desk's advice...we cancelled our trip. The Eden House cancellation was handled by that same front desk clerk during that phone call. The front desk rep told us that we would not receive a credit card refund if we cancelled, but instead would receive a "house credit" which we could use for up to one year after our original reservation. We did not receive a cancellation confirmation number or email but assumed the staff person had made the necessary notations on our reservation profile. We were not concerned based on past experience with Eden House staff (always great) and the fact that they were dealing with Hurricane Ian. We subsequently received refunds for all elements of our planned trip to Key West...except from the Eden House. Several months later we made a reservation to stay at the Eden House in March, 2023. In the process of making this reservation it was discovered that the "house credit" we were told we should have received was not added to our profile and therefore could not be applied to our new reservation. Until this issue could be cleared up, we decided to cancel the second reservation...giving the Eden House time to find their records and to apply our past $787.00 deposit. Since then we have had numerous emails with the Eden House trying to get our deposit from July, 2022 on a new booking. Our credit card issuer would not assist because the initial deposit charge that was processed was too old. Apparently, the Eden House is under "new management" and no one can locate any records pertaining to our "credit" toward a future stay. The Eden House customer service rep was insisting that we provide an email confirmation of cancellation/credit. Unfortunately, as the Eden House never provided this to us and never indicated this was part of the credit process...we could not submit a form we never received. We have submitted all proof to current management regarding our reservation, the deposit they received and an explanation of what transpired. The person with whom we have been communicating since March, 2023 wrote us "I completely understand your feelings and I would feel the same too" but "without any proof that there is a credit I can only rely on the Management to approve it". She says she forwarded our message "to the Manager asking her help. But they are so busy that they may haven't seen my email as I am only working remotely I cannot follow up face to face". She doesn't know what else she can do to help us "other than wait" on management's decision. She closed her last communication in June, 2023 by stating she would forward our email to them and ask them to reply directly to us "to avoid further issue". To date we have received no response whatsoever from "management". We have not had any resolution to the situation we have experienced. The Eden House retained our full deposit. We are saddened that this situation has marred our memories of the Eden House that was built by Mike Eden and his tremendous staff. read more

This place was awesome! We booked a room through hotel tonight for roughly $200. When we arrived the room was pretty small and on the ground floor next to the lobby. Randy helped us out and suggested that we upgrade if we needed more room. It was only $15 more for an awesome room! All the rooms were clean and nice- not sure what other reviews are complaining about. They had a FREE happy hour which we were pretty psyched about. Parking was free as well (as long as a spot was available). They also had free coffee in the lobby. The jacuzzi and pool were nice but we didn't have time to use either. This place was a great deal! It was a little further away from Duval street but we walked back and forth while we stayed. We would stay here again! read more

Thank you Eden House for a wonderful 11 night stay! This was our first visit and we couldn't have asked for better. All the staff were kind, thoughtful and attentive. The place was very clean, including the beautiful swimming pool, hot tub, patio and decks. We got a room with a porch swing and it was so worth it. Platform bed, so it was super comfortable. Everywhere was walkable, and we loved eating brunch next door at Azur (most generous mimosas on the island). Place has tons of character, and we thoroughly enjoyed the complementary happy hour at the Tiki hut. Definitely booking again. read more

3 complaints - had to wait 40 minutes before room was ready - sat in lobby & watched 4 other rooms be assigned to other arriving guests -Daily 'Happy Hour' didn't happen on Sunday? -Restaurant associated w/hotel advertised as open daily - well it was closed when we went to have breakfast Monday morn prior to leaving for airport Im a planner so it frustrates me when plan goes haywire - property was clean & cozy - if they stuck to script l'd be more satisfied - was not inexpensive read more

This is one of the cutest boutiques I've ever stayed in. I booked through Hotel Tonight so seemed to have been bumped to the bottom of the nice rooms. Room was really small so it only suits for one or two nights for one person. AC unit is extremely loud so kept me up most of the night and being in the 100 rooms I was right in the path of people coming home late at night/ leaving early in the morning. The pool and outdoor area are amazing and the best part of this hotel - luckily it's where you'll spend most of your time. Staff are great! read more

Eden House - Hotels Near Me - Key West, Florida

Best place we have stayed in Key West. From the clean rooms, the larger than most pool, hot tub, tiki bar and happy hour, bike rentals, the property itself that is spread out and many places to relax, to free coffee, tea and filtered water, it was great! All of the staff we encountered was very nice and friendly, but a special shout out to Mattie who was beyond helpful and just a burst of sunshine! Will absolutely stay here again. read more

Hubby and I enjoyed our 6th anniversary at this cute quaint little jewel. We stayed downstairs suite with a semi private hot tub and porch. Great service including a bottle of Prosecco for anniversary. Also a nice complimentary happy hour at pool side bar. Close to everything. Only a bike ride away. Only downside was a loud obnoxious group that stayed in room upstairs (cops called ). But not owners fault. We would definitely comeback. read more

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Staff were all friendly and happy to help/answer any questions. Clean room with a really comfy bed, great location for walking to restaurants/shops near by. read more

I wish I could give Eden House 0 stars and not 1. This is the worst hotel I've ever encountered. Their customer service is beyond terrible and I urge everyone thinking about staying here to choose a different location. This place is unaccommodating and not worth your money. read more

We recently stayed at the Eden House for a very special occasion, we were getting married. This was our second year staying at the Eden House and this is where we will always stay when traveling to Key West. From the moment we checked in until the moment we checked out, the entire staff went above and beyond for everything that we needed during our stay. Randy actually brought me to the dry cleaners to get my wife's wedding dress steamed in his own personal vehicle. Mike Eden also made us feel right at home as well as a few of the desk clerks, bartender, and housekeeping staff. We received complimentary champagne and so many congrats. The grounds are gorgeous and very relaxing. Everything is so well kept and we love the vibe. We want to thank you for making our big day so special!! See you next year. Ted & Erika McDermott read more

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I should probably start by saying that I am not being paid for this review! LOL I cannot say enough about this place. It's fabulous. It's clean and small and quaint and perfect. The pool is beautiful. The upstairs porch is so peaceful. The people that work here are kind and helpful. I can't wait to come back and I was sad to leave. By far the best place I've stayed. If you're looking for old Towne charm, there's no reason to look anywhere else. If you're looking for boring corporate/big city environment, this is not it and I hope it never is. The only slight issue we had was finding parking, but I assume that is because it is such a popular place. read more

This was our second time staying here and we love it! Staff is very accommodating and friendly, rooms are clean and cozy. We'll be back!

This was my 7th time staying at The Eden House and it's still my favorite hotel in KW! The pool is beautiful and the property is perfectly maintained. Fatima at the front desk was amazing, can't wait to come back!! read more

Nice place with a friendly staff and, for Key West, it's reasonably priced. The property is made up of several old houses and there's a pool in the middle of the buildings. They also have a complimentary happy hour booze cart where you can make your own cocktails by the pool. The only thing that keeps it from five stars is the lack of any soundproofing. You can hear people in the halls walking by and talking in the morning. It's only about a quarter mile to Duval Street and is in a residential area. They also offer bike rentals for $10 a day. read more

The service here is excellent. The front desk person was amazing and outlined a map for us and walked us to our room. Location is within 1 mile of everything. I really like the outdoor walkways and the central pool. BUT The rooms themselves are terrible!! At least mine was. My friend booked a deal on Hotwire where you choose the stars, but they don't tell you the place. She got Eden House and I didnt know what it was. When we got here, the room was RIDICULOUSLY small!! I stay in about 20 hotel rooms a year and it was the smallest hotel room I have seen in my life!! Also, the most weirdest thing was that the bathroom sink is not in the actual bathroom, but next to the foot of the bed!! I found this so bizarre; for people that rinse themselves after using the restroom, it is completely yuck to have a person go outside the bathroom to fill a vessel!! And even to wash hands it seems gross. The bathroom was horribly cramped with no exhaust fan so it became suffocatingly humid. There was no bathtub, only a shower stall with shampoo and soap in a dispenser. Also, you cannot lock the door from the inside only a person in the bedroom can lock the bathroom for you. The bathroom has no mirror; in fact there is no full length mirror in the room. Honestly, Days Inn, Travelodge, Microtel, et al all have much better rooms. If the room was nice, I would have given the place 4 stars as I definitely think it has a unique, homely vibe. But I don't even want to stay another day in Key West because my room is so terrible. read more

Eden House - Bedroom which looks bigger in pic due to panoramic view - Hotels Near Me - Key West, Florida

Absolutely LOVED this place. Free beer or soda upon check in. FREE HAPPY HOUR like what?!?! How can you beat that??? All the staff are friendly and nice. The property is filled with hammocks and tree swings, perfect places to drink your FREE coffee or tea from the lobby every morning. You know what I loved more than all the free beverages (lol)? The fact that we visited in the middle of summer and didn't get bit by a single mosquito! How is that even possible in Florida during summer??? They must spray & have mosquito repelling plants. Or super powers. Our room was cute and clean. We got the standard room (no upgrades) after the Hyatt screwed up our reservation and we were scrambling to find accommodations last minute. But ya know what?! This place was so much better! I can't rave enough about Eden House. We are definitely staying here when we come back! read more

We found the Eden House on Yelp and booked on Expedia. I would definitely book here again. It is quintessentially Key West. We received a yelp checkin bottle of wine and Jeff who helped us both days was Awesome! He assisted us in booking a double dip snorkeling tour. We rented bikes for 24 hours and biked everywhere we went for 2 days. Only drawback was our room was tiny, no tv, but it actually pushed us to sit outside in their beautiful lobby and pool area. The area is quaint and serene. read more

Property is contaminated with BED BUGS. My wife had to see a doctor after dozens of bites appeared on her body after a 2-night stay. The room was tiny and unpleasantly humid, with the wall-mounted A/C producing more noise than cooling/dehumidifying. Avoid at all cost. read more