Second time at the Eden House and the staff was amazing as they were the first time we stayed…read more Rooms were clean. After we check out we could use the pool and changing area. They provided a welcome drink and the Tiki bar staff were incredible. We already booking our next stay in Dec.

***Buyer Beware*** This hotel is a scam. They advertise…read morerooms with queen size beds that are clearly full size at best. I actually measured the bed and it was far smaller. On top of that the room is almost closet sized with an exposed shower and sink which makes it feel very humid in the room. Theres barely enough space between the bed and wall to walking into the room. The shower also hadn't been cleaned with a piece of old soap stuck to the floor and bug crawling under the pillow when i moved it.. I brought it to the attention of the man working the front desk who first told me it was a queen. The GM came on later that evening and admitted that it wasn't a queen and offered us a slightly larger rom but same size bed. Again the sink was in the room and it was stuffy and humid which made it hard to sleep more than four hours. I canceled the room after one night and tried to get my money back, but they've refused. Do not stay at this hotel. The "queen room" is basically just a hostel at hotel prices. $260 a night in my case.

We LOVED everything about The Porch on Frances! The inn was clean & beautiful! We stayed in room #5…read more& it was perfect for my husband & I for 2 nights. I loved the balcony (it is not private but spaced far enough from your neighbor to have privacy). The inn keeper (I have forgotten his name) was SUPER nice & friendly! The location was perfect for us- we like a quiet area.

Our stay was excellent. Roman called us day of our arrival.We just arrived via ferry and was…read morehaving lunch to inform us our rooms were ready. The rooms were extremely comfortable and very clean. He answered all questions at check in. I was in the travel industry many years and Roman and the staff went above and beyond. I will return in the future! I highly recommend this property!

We were walking by the Marrero Mansion and stopped to admire it. We walked up the stairs to the…read moreporch and the owner came out to welcome us. We had a lovely chat with her about Key West and she invited us in for a tour. We were beyond excited to see the beautiful and elegant historic mansion that had been converted into a Bed and Breakfast that was built in 1890-91 by Frederico Marrero, a cigar maker in Key West. They have a heated pool that is open 24/7 for their guests and are just a half block from the popular Duval Street. They offer a sumptious breakfast from 8:30-10:00am and a Happy Hour from 3:30-4:30 pm. The bedrooms are so clean and exquisitely decorated with furniture to match the late 1800s. I fell in love with it and want to stay here on our next trip to Key West! It's fantastic!

Very disappointed with my experience. The room I booked was under construction and I was not…read moreinformed until I arrived. I was not giving the option to cancel and would never have chosen this hotel based on the room I stayed in. I felt like my concerns were completely dismissed. I would not recommend visiting this hotel based on how I was treated.

This place was a lovely getaway and extremely affordable considering its perfect location a block…read moreoff of the center of Duval Street. The pluses include a beautifully maintained courtyard and pool area with all manner of palms and tropical plants that are very well cared for, and a pool that manages that Goldilocks just right magic of being refreshingly cool during the day and almost bath water warm at night. Whatever temperature you're looking for it to be, it is. So many hotel pools and the keys aren't heated at all, which they really need to be in order to be comfortable in the winter season, and others are overly hot so they aren't comfortable during the daytime. This one is perfect, and azure blue. La! I found the bed extremely comfortable and the room very well kept and clean, although I can see where many travelers would find it cramped. We wound up in room 13, which I think probably offers the quietest location within the complex as well as a slightly more sizable room than some of the others. My husband found the noise from the neighboring pub distracting when trying to fall asleep, but I thought the room was incredibly well soundproofed considering the amount of hustle and bustle in this busy tourist area. You will also hear airplanes taking off and landing here, but you also hear them everywhere elseon the island, and with the window air conditioning unit on high fan at all times I found the city noise was almost entirely drowned out. The ceiling fan, however, was unbalanced and when we had the repair person come look at it he said it's fine, which is certainly wasn't. My only disappointment in our visit was that the breakfast that were included were pretty meh. I've been spoiled on staying at b&B's where the breakfast was a huge part of the experience, and here I felt like every single breakfast we had I could have made much better at home. Especially in Key West where there are three creperies within a 3 minute walk of each other, the breakfast game is strong, so when you aren't bringing your a game it really shows. The manager of the facility and most of the staff were incredibly friendly and seemed to truly enjoy and take pride in their work, which made our experience extra enjoyable. We also enjoyed chatting with fellow guests in the charming breakfast nook and comfy poolside seats. We stayed here for four nights and stayed at the far more expensive Southernmost Beach Resort for one night during our recent visit, then spent a week with friends who live in the area. The room was much larger at Southernmost, but much more problematic and less painstakingly cleaned, and radically less soundproofed than our room here. On a future visit we would stay two extra nights here for the same price.

Advertised as newly renovated but was anything but. The street noise was so loud that you couldn't…read moresleep. Pool was filthy, dead frog floating around for 2 days.

This was our second stay at the Westwinds Inn. We stayed for 5 nights in a King Deluxe, room 405…read more This room is located upstairs in a street front building to the right of the main building. Our room was located on the backside of the building. Street noise was minimal, but yes the roosters will wake you up in the early morning hours. The Westwinds Inn provides a nice breakfast option of bagels, muffins, cereal, hard boiled eggs, fruit, coffee/hot tea and juice. This year they added a poolside Happy Hour on Wednesday - Friday from 3-4:30pm with beer, wine and some canned cocktails. It was a nice social time to meet others in the late afternoon. I hope they continue to have this for guests. The property is well maintained and our room was clean. The housekeeping staff made up the room everyday while we were out and provided fresh towels. The bathroom was nicely renovated with a blow dryer in the drawer and small bottles of shampoo, conditioner and body wash. The room itself is pretty tiny with a very small amount of walking room along one side of the bed. It made it slightly difficult to use the cabinet for your clothes on that side of the room. If you are a larger person or have mobility issues then this room is not for you. Resting in bed and looking out to watch the tops of the palm trees sway in the breeze was a lovely view. Again, we rented bikes from Eaton bikes (on the corner) which is convenient. Westwinds also has a large bike rack in the property to use.

noisy We had iguanas fall on us at pool. We had a RAT run across our patio. They had construction…read moregoing on and got paint all over our car and they didn't care

**the owner has called and threatened to sue me for $25,000 for leaving my honest review**…read more We booked this hotel months in advance, and exactly one week before arrival the owner called asking us to change our dates. We couldn't due to flights, work, and pet care already arranged. He then informed us he needed to cancel our final night due to "maintenance," but refused to explain what the maintenance was or consider rescheduling it. They did book us another hotel for the final night, which was nice, but it was about $100 less per night than what we originally paid, the room was much smaller and didn't have any of the amenities we had originally paid for-and we were not refunded the difference. We were required to check out at 11 AM (only extended to 1 PM after I asked twice), even though the new hotel's check-in wasn't until 3 PM. I had to arrange early check-in myself to avoid being stranded in Key West with luggage. We also had to pay for our own transportation and lost a large part of our afternoon packing and relocating. No apology or gesture of goodwill was offered. Further, despite being given a 1pm check out, the owner started calling me at 12:30pm asking if we were out yet, making us feel rushed and adding another layer of unhospitality to our experience. He THEN told me to be sure to leave a tip! Are you kidding? Additionally, the hand soap in the bathroom was watered down, and most concerning, the private pool deck -- one of the main reasons we booked -- was severely caving in and felt unsafe to walk on. I'm attaching photos of that. We were not informed of its condition before we booked. I've since requested a partial refund (50% of the final night) due to the inconvenience and price difference, but the owner has not responded to my emails or text.

This is a great location! You are able to walk to the beach and also go downtown by bike for…read moredinner. This is an old mansion in a nice area that's been turned into suites yrs ago. It's funky and very charming! Very Key West! Very nice owners also.

Room is small, no lobby service for check-in after 5pm. Parking is a problem, you have to park on…read morethe street with many parking lot marked and reserved for residents. Check in after 5pm, we have problem to find parking, called but no one answer. we have to ask for help to get parking info and have to park two blocks away, it's hard to walk to the hotel with luggages. location is okay, it's about 1 mile walking distance to the busy Duval St and Marina. there is simple breakfast - bagel, muffin, cream cheese, coffee and fruit

room was clean, the staff was friendly! They serve a continental breakfast in the main lobby. The…read morepool was clean! It's within walking distance of everything you need, Duval and the Marina.

From the moment we arrived, the host was absolutely amazing! She was very accommodating, very…read moregracious and very hospitable. Actually, I can say for all the trips I've ever taken. This was the best experience I've ever had. The hospitality was top-notch. We stayed in the master suite which had been recently renovated and was absolutely beautiful very spacious and perfect for our needs. Being my first time to really experience, Key West the location couldn't be more perfect. The complementary breakfast the following morning was way more than expected, and the outdoor seating was serene, peaceful and complimented the ambience of the Artist House to a T! Well, we didn't partake in the happy hour the prior evening. I'm sure it was just as amazing. I can't wait to return for our next visit. Again, our host truly made the visit. We couldn't have been in better hands. If you haven't guessed by now, I highly recommend you booking The Artist House for your visit to Key West.

This was our first visit to Key West. My wife booked us at the Artist House Bed and Breakfast for…read morethree nights. The price was extremely low for the area. Breakfast is served buffet-style on the patio. In the afternoon, a happy hour with beverages and snacks; nice. The mansion, a beautiful nineteenth-century two-story home, originally belonged to the Otto family. The home is furnished with antiques, high ceilings, paintings, and its crystal chandeliers. The rooms with queen-size beds were very comfortable. On the first afternoon after lunch, while we rested in our room, there was a ruckus of children running down the hall outside our door, laughing and shouting, then running up the steps to the second floor. In the room above us, we heard the scuffling of furniture across the floor. We had no idea about the house's history until the next morning, when I spoke with the hostess about the ruckus the afternoon we arrived. She turned a little pale, "You heard Robert, Robert the Doll." Robert was a doll that belonged to Robert Eugene Otto, whose family's home this had been. The doll Robert is now a famous spirit, residing in a glass case at the local museum. I believe this house is haunted. As I left the house, the Uber was waiting for us at the curb. The heavy wooden door slammed me in the butt and almost knocked me down the concrete steps. It was Robert's way of saying goodbye!