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    Westwinds Inn

    3.8 (44 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 3 months ago

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    Breakfast nook next to pool

    Hard to see how this was rated 2 stars when we booked it. We had great accommodations, the room had a fridge, sink, et,. There were two pools, one cool and one warm. All that and it looked this this.

    Don 't waste your money! Dirty! No USB receptacgles in room. No soap dishes in shower. Had kitchen but no knives or towels . Poop on pool cement for 3 days. Took him 4 hours to clean up the poop. Called Manager and Emailed but he was not resolving issues. asked for a refund. no response. staff does not speak English! poor non existing management. use to be nice but not now! they have not kept up! I was told that Key West is not for me by desk. Stayed a week and it cost me over $4,000. Never again. Breakfast was continental and had to ask for juice and milk. got sick for 2 days on what they had. no refrigeration on condiments. poor judgement! dirty floors. heard a lot of complaints from others.

    Amazing hotel in key west! Perfect for a weekend getaway, walking distance to everything, but also next to a bike rental place that was awesome! Quiet hotel, 2 beautiful pools, great AC in the room, amazing maid service, and a free continental breakfast! Would defiantly recommend this hotel!!

    Window sun
    Michelle H.

    Great quiet hotel. We had a room upstairs of the house which they all have their own bathrooms and mini fridge. Pools were awesome! One heated one not and the plants were beautiful

    What a beautiful and peaceful inn. Good location, within walking distance to just about everything. Had an absolutely lovely vacation.

    Sophia B.

    such kind staff and beautiful location. Parkings a little difficult so be prepared to walk, but overall very homie and seclusive. It's about a 10 minute walk to the main road of devaul street which isn't bad at all but i prefer driving around the island for the beach anyways. My favorite part about this hotel is the breakfast vouchers for the bakery down the street- best danishes i've ever had in my life- and the pool which was pretty much always empty when I was out. great find for my family!

    Dawn A.

    Beware when making reservations for this hotel especially if going through Booking.com They take your money, make your reservation and then never let you cancel unless they can keep your money! Booking.com says "talk to Westwinds " while Westwinds says, "talk to Booking.com"! I thought there was a law where a person has 24 hrs to cancel any purchase/contract with a full refund however this place gives no refund and charges you 9 months in advance. Very poor customer service!!!

    Clayton A.

    Very nice hotel. The rooms are separate buildings on about two city lots. Outside landscaping was beautiful with two swimming pools. Inside our room was spacious with a nice couch, four chairs and table, large king size bed, and small desk area. The bathroom was also spacious with a walk-in shower. They state no children under 6 and with children between 6 and 12, you just have to sign a form understanding there are no lifeguards or fence around the pools. If anyone was looking for a very comfortable and special place to stay for their trip to Key West, I would highly recommend staying here.

    Chris K.

    The customer service is terrible. This is the third year we have stayed and apparently is under a new Managment. Frozen muffins, stale cereal, but the hard boiled eggs were warm(nasty). They did not restock room with toilet paper once during our stay. Someone apparently was to bed around 3pm nightly and up at 7am with tap shoes on all week above us.

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    9 years ago

    Best place to stay on key west if your looking for a quaint bed and breakfast. Quiet, quaint and friendly.

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    Review Highlights - Westwinds Inn

    Less than 10 min walk to Duval Street and within walking distance of a lot of great places to eat.

    Mentioned in 6 reviews

    Read more highlights

    Ocean Key Resort & Spa

    Ocean Key Resort & Spa

    4.0
    (216 reviews)
    $$$

    Terrible hotel building with terrible customer service…read more Building is old and consist of few buildings combined. Need to change elevator 2 times to go to your room. Rooms are nicely decorated but not what you expect for $1000 a night. They are way over priced for the quality. Front desk staff is terrible. Don't know how to handle issues which you will have plenty. We didn't have AC 2 out of 3 nights and they didn't even feel bad about it. They said basically it is what it is and we have to deal with it. One night they moved us to another room and they were acting like they were doing us a favor. It was major problem for us. second night they moved us to our room which has broken AC And gave us boxed fan to cool off. Front desk manager is clueless and don't know how to handle issues and he has kids working for him who do not know how to handle anything. They are like teenagers. I would never ever stay there again and warn anyone not to there. Oh you will wake up 5am because of dumpster trucks getting the trash and it takes like 20 min. Another thing is their damn roosters , they start 4am and won't let you sleep. Jesus, it was 3 days of hell!

    Sad for the resources and time spent here that I wont get back…read more Sometimes you can't trust your friends judgement on accommodations. We wish we had checked out and stayed at Marquesa hotel instead. But everyone was at the same hotel for the weekend so we stuck it out. For the price point, ones expectations are commensurate and this place was not even in the same universe as other hotels charging the same rate. The hotel is right on the water but in key west, the same can also be said for a gas station. Right away you know there's a problem because the elevator to reception smells like rotting seaweed (sargassum). The reception area seems like a guest room that was adapted and its small and dark and doesn't work. Then you get to the guest rooms from the year 1985 with chair railing and crown molding that has never seen a magic eraser in its life. Covered in 40 years of dust and who knows what else. The blinds have never been dusted or replaced in 40 years. Are you getting the picture? The head board had mystery smears on it. Floors were filthy with 40 years of accumulated dust. We dared not step one toe into the murky pool. We watched as guests sat there for hours, drink after drink, and never got out. Not even to use the bathroom? Ewwww. Every day the streets flood with high tide and poor civil planning so coming and going from the hotel means wading in ankle deep water and probably sewage, which is probably why the elevator smells so terribly. No wonder all the associates there seem so sad. I would be too if I worked there. I was sad for the resources and time spent here that I wont get back.

    Opal Key Resort & Marina

    Opal Key Resort & Marina

    3.4
    (97 reviews)

    We stayed her two night from 4/3/26-4/4/26 and loved it. The staff is extremely friendly and…read morehelpful. I like that I received a text from them early on our check in day and asked when we'd be arriving. We were a little early but our room was ready when we arrived. The lady working the front desk was very nice and check in was quick and easy. The guys working valet are top notch. They were quick and friendly. Even when I forgot to get something from the car and needed it again. I walked to it, but they offered to get it. The cleaning staff was friendly when we saw them in the hallways also. We book a King Pool view room and it was clean and spacious. It has a small fridge, coffee maker with pods, a pull out couch and 2 chairs at the desk, and a tv. The bed was firm but comfortable and the pillows were nice. The only thing I could see is the at the hallways of floor 2 needed some patching and paint at a few areas. We will definitely come here again on our next trip, soon.

    Save your money on the ocean view. the entire complex is obscured by 8+ story cruise ships that…read morearrive EVERY DAY at 7am, play the Star Spangled Banner (loudly) at 8am, and don't leave until 7pm. Also watch out for the valet guy. I rolled down my car window to find out where I should leave me car while checking in and despite being less than 10 feet away from me, he ignored me and walked away. After I checked in and tried to get my kiddos situated in the lobby with our luggage so I could go self-park the car I finally got his attention by him calling out "hey, can you move your car?" To which I replied "As soon as I'm done doing what I'm doing. And for the record, I tried to ask you where to park and you ignored me and walked away so... sorry, not sorry?"

    Eden House

    Eden House

    4.2
    (140 reviews)
    $$

    Absolutely LOVED this place. Free beer or soda upon check in. FREE HAPPY HOUR like what?!?! How can…read moreyou beat that??? All the staff are friendly and nice. The property is filled with hammocks and tree swings, perfect places to drink your FREE coffee or tea from the lobby every morning. You know what I loved more than all the free beverages (lol)? The fact that we visited in the middle of summer and didn't get bit by a single mosquito! How is that even possible in Florida during summer??? They must spray & have mosquito repelling plants. Or super powers. Our room was cute and clean. We got the standard room (no upgrades) after the Hyatt screwed up our reservation and we were scrambling to find accommodations last minute. But ya know what?! This place was so much better! I can't rave enough about Eden House. We are definitely staying here when we come back!

    ***Buyer Beware*** This hotel is a scam. They advertise…read morerooms with queen size beds that are clearly full size at best. I actually measured the bed and it was far smaller. On top of that the room is almost closet sized with an exposed shower and sink which makes it feel very humid in the room. Theres barely enough space between the bed and wall to walking into the room. The shower also hadn't been cleaned with a piece of old soap stuck to the floor and bug crawling under the pillow when i moved it.. I brought it to the attention of the man working the front desk who first told me it was a queen. The GM came on later that evening and admitted that it wasn't a queen and offered us a slightly larger rom but same size bed. Again the sink was in the room and it was stuffy and humid which made it hard to sleep more than four hours. I canceled the room after one night and tried to get my money back, but they've refused. Do not stay at this hotel. The "queen room" is basically just a hostel at hotel prices. $260 a night in my case.

    Marquesa Hotel

    Marquesa Hotel

    4.4
    (134 reviews)
    $$$

    Marquesa Hotel is a small boutique hotel in Key West. Our brief stay was lovely, and I'd want to…read morestay here again if returning! What I enjoyed: *Great location *Delightful, helpful employees *Neighboring restaurant Cafe Marquesa is fantastic dining! *Complimentary sangria at afternoon check in and coffee in the morning. *Beautiful pools, water fall garden and tropical landscaping *In room dining available. *See attached Hotel information photos.

    If you are coming to Key West and want a place that's close to the action yet feels quaint and…read morequiet. This is your place. The lobby feels inviting and warm. They had fresh water and a welcome sangria as I checked in. *They have daily coffee in the morning and cookies and iced tea in the afternoon. The only thing missing is a happy hour with wine and cheese! I spent a lot of time trying to find the right room (online). Without being there, it was hard to choose. I chose a poolside room (shared balcony). I was given room 3 and I loved it. :) There is plenty of room for two people. The bed was so comfy and the pillows were perfect. They have complimentary water (2 bottles) in your room. They have a mini fridge and options to buy snacks and liquor. They have fruit infused water next to the pool daily. You will stay hydrated. There is an honor bar next to the water; which has a few pricy options for a beer or other canned beverages. I did see plenty of people have their own drinks poolside. So, outside drinks are allowed at the pool...but no glass. They have two pools. I preferred the pool towards the back. There are lush beautiful plants all around you and you'll often see little lizards scurrying by the pool. They did not have a late checkout for my room but they were nice enough to hold my bags and have use of the pool while I waited for my friends to arrive. I would stay here again but during high season, the rooms get expensive. I loved room 3 but would love to someday stay in the cute cabin looking rooms up behind the pool. They have a covered porch, sitting room m, and a large bathroom. Overall, the service was solid. The grounds of the hotel are lovely, the bed was amazing, and the pools were a lovely respite from the crowded streets and heat of the city.

    Westwinds Inn - hotels - Updated July 2026

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