Eddie Bauer is really one of my favorite store here in Woodfield Mall. Their place is so great, so clean, nice, and organized. You can easily shop and get the things you want. They are so well-sorted and well-maintained. The whole place is so nice and bright. You can checkout so easily and quick. The shoes they have has a high quality and so many good brand. So worth it to buy and can save a lot compared buying to other stores around. You all must visit this place and give their items a try. Their location is very accessible, so near, and easy to find. Their place is also near to other well-known places around. They are located inside the Woodfield Mall. They are one of the most visited store and really worth to go to. You can also find here some great deals like discounts, promos, and even sale items. They are so fair and reasonable in terms of pricing. I am looking forward to visit again and shop to this store when I am nearby. Thank you Eddie Bauer for such a wonderful customer service and experience! Please keep up the good work and more customers to come. See you guys again soon! Thank you! Kudos! read more

Eddie Bauer - Men's Clothing Near Me - Schaumburg, Illinois

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Horrible Service by one of the cashiers, do not know what her problem was but, she pretended she couldn't find the order I have placed on line, even if the item I was returning was in its plastic bag and had the sticker from the purchase j I needed to log in my account to show her that I have spent over $1k in 4 orders then she told me it was ok did not even look a my phone to review the order. Awful person read more

As a company I think it's gone way down hill. Ordered two pairs of shorts and two tops on June 13th. Tops shipped quickly but shorts have been "in process" with a shipping date that keeps getting pushed back. Now the site is saying they will ship on July 17th. And customer service is no help. Says their "hands are tied" since the order is "in process". Do not buy Eddie Bauer. read more

Eddie Bauer is one of my favorite store to buy and get winter clothes. The quality of all of the items they have is so amazing. Everything at their store is worth the price. They also have jeans, rain coat, boots, and others. Some of their items and clothes are very unique, all of it are functional, and durable. You will not be disappoint at this place. Items are high quality, classic, and they also have clothes that has trendy styles. This Eddie Bauer has many great deals, such as promos, discounts, and even sale items and clothes. You will absolutely love their items because of its quality and reasonable prices. No wonder why lot of people literally going back here again and again to shop once the winter is coming. Eddie Bauer is one of the few remaining clothes stores that sell quality winter items and products. Plus, the sales associates here are awesome, they are so friendly and nice, they will assist and guide you all around the place, suggesting some perfect items for you and even telling you the cheaper one for you to save a lot. This place deserves a 5-star. Their items is extremely awesome, the staff are working so fast and they are so kind, and their place is cozy and clean. Eddie Bauer has everything we need for winter season. You can find here anything you might need for cold days. Their clothes are worth every penny, all of it is quality and branded, and also they have styles in clothing and other items they have. I would love to go back here and shop. Want to try some of their items. Highly recommend this Eddie Bauer. You will absolutely love their place and items. Thank you Eddie Bauer and to all of your employees as well. Thank you for such a wonderful experience and great customer service. I really love the items I got there for winter. You are such a gem Eddie Bauer! Thank you and kudos to all of you! Keep it up! You all did a really a great job! read more

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Store Review: Great store for outside jackets and sweaters. Staff is friendly and quick to help. The only downside of the store is the price. Pros- great winter wear Cons- Expensive Hidden deals- End of season sale with great discounts. Sign up for email reminder on sales. read more

Eddie Bauer is the best mall I have ever been to! Their place is really gem in this area. It's been quite a while since we last go here but the nostalgia, it was a huge. I still remember how it looked before and remember some staff that worked here but their things were still very good. I just realized that their customers service is the best! Definitely, compare to others. They are so decent and friendly yet also very professional about their work, they assist so nicely and also loving how they would really help you to find some stuff that you'd need. Their stalls are very organized, highlighted with great things, some are actually quite expensive but trust me, it is just worth to visit. I remember their clothing aisles in here, and it did not disappoint now that I go here again. The fiber and texture of their clothes Is just great and I love their jeans, one of the things that I would always go here for just because the designs and everything is so neat, some are plain simple yet some are just very formal. Their clothes and all. I love this place! Definitely recommending it, their service is neat and their staff are great. Keep up the good work! Hoping to come back for another time. Thank you guys for awesome experience you gave to us. Your also great by treating customers so well. Thank you for outstanding service. You all did a really great job! Well done guys! Keep it up! read more

Eddie Bauer - Men's Clothing Near Me - Schaumburg, Illinois

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I typically shop Eddie Bauer online but yesterday I stopped into the store looking for something very specific. Unfortunately, it was the wrong season to find what I wanted in a women's version. Although I was unable to make a purchase, the gal that helped me Nichole went above and beyond trying to help fulfill my request, even as far as discounting a men's version so that I could get it tailored to fit! All this at a time that the store was very busy and other clerks were eager for her attention, she made my husband and I feel important. Nichole is great, and I don't get a Nichole when I shop online, I will be back! read more

This review is written about my experience of ordering online on eddiebauer.com. What a debacle! First, the picture of the jacket I ordered was misrepresented. The picture showed the jacket with a hood that could be tucked neatly into a collar. When I received the jacket there was no collar, the hood was sewn into the back neck area and hung on the back of the coat. It looked awful so I sent it back. Once they (Eddie Bauer) received the returned garment their customer service advised it takes 3-5 business days before they will send you a credit. Eddie Bauer received my return on 12/02/2022 per FedEx tracking. As of this writing it is now 12/12/2022 and still no credit received for this garment. When you speak with their customer service team, you get nowhere. They read from a script and tell you 3-5 days. That's all they know. It is pretty obvious to me that the name Eddie Bauer is now just a name and not the legacy Eddie Bauer store we once all knew as a place we could go to get high quality merchandise at a fair price along with great customer service. Obviously, that is no longer the case. I will never buy from Eddie Bauer again. read more

Nice selection of gear and friendly staff. I have bought from Eddie Bauer before and have been happy with the quality of their product but this was the first time I was impressed by their service! Great friendly staff that seemed cheery and not depressed to be at work. Sadly most stores you visit these days its hard to find a smile amongst any of the employees but today must have been the exception or at least maybe this place is a good location to work at. I had a great conversation with one of the staff members (cant remember her name) about vacations and she truly seemed interested in me and helping me find what was I went in to shop for (gift for the wife). Nonetheless I walked out with a few goodies. Thank you for providing service in a day when service seems nonexistent. read more

It was my first time ever to visit an Eddie Bauer shop. I was in search for a pair of chinos that weekend, and I haven't found any that fit me well from other shops. I just happened to pass by this place on my way to another shop and figured I should just look. I was so delighted to see they had a number of options with chinos in different fits and material. The staff was incredibly helpful, knowledgeable and seemed very happy with what they do. Kaitlyn assisted me and ended my search for the perfect pair of chinos. She was so committed to helping me find one and did she! The chinos (legend wash line in gray) was perfect. I've already washed and worn it, and it's so comfortable with a slim and slimming cut (not skinny like many pants these days) and perfect for work. I would've picked up other colors but the store didn't carry the other colors they had online. I'm definitely ordering more online now that I know my size and fit from being in the store. When things got so busy for Kaitlyn in the store while I was trying on her picks, her manager JT made sure to assist me. They even had great suggestions for other pants, tops and accessories and being that it was my first time to try out this brand, it really was great to see how their products fit. I wish my every shopping experience would be like my experience here. It really goes to show when a company treats their staff right, it spills over to how customers are treated. I saw how they treated their other customers while I was there. The staff was just fantastic. Thank you so much for the wonderful experience, thank you for being so helpful and patient, Kaitlyn, and for giving me the products I need (even ones I didn't know I wanted just yet). I'm now a fan! Great service and great quality products!! read more

Long time Eddie Bauer shopper and did not have a great experience the last visit, however, went for Mother's Day shopping and was very impressed. Nicole and Jenny greeted us immediately and were very pleasant and attentive without being pushy. Nicole's attention to detail in providing other options for me to try on, in addition to my picked items, was a delight. We will definitely be going back! read more

I don't know what has happened here lately but things have really gone downhill. First, I'm trying not to scorch them that this is one of their smaller stores and their inventory is limited. Their lifetime guarantee really isn't what it used to be. Kinda disappointed lately. read more