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    Eddie Bauer

    3.5 (12 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    Thomas H.

    Eddie Bauer is one of my favorite store to buy and get winter clothes. The quality of all of the items they have is so amazing. Everything at their store is worth the price. They also have jeans, rain coat, boots, and others. Some of their items and clothes are very unique, all of it are functional, and durable. You will not be disappoint at this place. Items are high quality, classic, and they also have clothes that has trendy styles. This Eddie Bauer has many great deals, such as promos, discounts, and even sale items and clothes. You will absolutely love their items because of its quality and reasonable prices. No wonder why lot of people literally going back here again and again to shop once the winter is coming. Eddie Bauer is one of the few remaining clothes stores that sell quality winter items and products. Plus, the sales associates here are awesome, they are so friendly and nice, they will assist and guide you all around the place, suggesting some perfect items for you and even telling you the cheaper one for you to save a lot. This place deserves a 5-star. Their items is extremely awesome, the staff are working so fast and they are so kind, and their place is cozy and clean. Eddie Bauer has everything we need for winter season. You can find here anything you might need for cold days. Their clothes are worth every penny, all of it is quality and branded, and also they have styles in clothing and other items they have. I would love to go back here and shop. Want to try some of their items. Highly recommend this Eddie Bauer. You will absolutely love their place and items. Thank you Eddie Bauer and to all of your employees as well. Thank you for such a wonderful experience and great customer service. I really love the items I got there for winter. You are such a gem Eddie Bauer! Thank you and kudos to all of you! Keep it up! You all did a really a great job!

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    Nordstrom Woodfield Shopping Center

    Nordstrom Woodfield Shopping Center

    (160 reviews)

    $$$

    I had such a great fun time today (9/18/2025) in the Cosmetic Dept at the Hourglass (HG) brand…read morecounter. It was nice to be invited to come in for a beauty makeover by Demitri. I had never had this done before and I'm glad he encouraged me to experience this. Their international beauty rep was there along with a very nice makeup artist named Nikki. They gave me so many beauty tips and also explained in detail how to use the HG line cosmetics the right way. The cosmetics look natural and feel great on my skin! They are animal, vegan, mostly all natural, free of all the harsh chemicals and made in Italy! They were debuting their collector palette books too which I found all of them to have beautiful color ensembles. I purchased the Deer. Everyone in this department are very helpful but kudos to all the Hourglass line people within Nordstrom for making a fun and interesting time! The international rep (I'm sorry I can't remember her name) was really knowledgeable. Nikki was amazing and made my makeup look the best it's been in a very long time. Best thing was that Nordstrom had a sale on cosmetics so I was able to get 15% off of these name brand plus I was given an awesome gift with purchase!!

    By far the worst customer service I have ever experienced. Nordstrom has done a complete 180. What…read moreused to be a special experience is now rotted by egotistical associates. I stopped in on Saturday 4/25/26 for an exchange. We had to search for an associate, to start off. Some were behind the counter on their phones, chit chatting with each other, or hiding behind racks. I felt like I was in a sea of employees with none to be found- strangest experience. I unfortunately found a counter with a lady named Cathy behind it. Cathy falls in top five worst shopping experiences I've ever had. She immediately profiled me, it was actually disturbing. Without letting me say a word about my exchange, she went on and on about why is it her problem and she's a "rule follower". She wouldn't even take the time to pull up my personal book or my mother in laws, who gifted them to my husband. Also, keep in mind, there are no "rules" when it comes to Nordstroms return policy. She was strictly there to give me a hard time and make me feel like I was doing something wrong. Things only went downhill from there when she called her MIC. A male named Eric I believe? African American with a beard. He came down with a quickness and never made eye contact with me once. The two of them together couldn't make one good manager. I found him to be cowardly and an example of the company's poor onboarding & training. It's not too late to invest in a leadership program, let me know if you're interested. My three items were like-new and only tried on. My husband has a bad habit of washing all his clothes before he wears them. He did exactly that in September 2025 to realize the pants fit him poorly on the legs. Since when is that a crime or not allowed? I've posted the return policy directly from their website with my review. It's clear that Cathy and her MIC were only trying to give me, and likely many other customers, a hard time and not service. So much for playing by the rules.

    The Portillo's Experience - This is the side view with the layers missing.

    The Portillo's Experience

    (5 reviews)

    Very disappointed with my dessert. I ordered a slice of the Eclair cake and the whole bottom was…read morescraped off! That's the best part, then on 1/2 of it, a couple layers was missing! I figure they probably won't care or they wouldn't have delivered it like that!

    Oh my! When I learned that there was a Portillo's Pop Up Shop at Woodfield, I was all over it! It…read morehad been a few weeks since they opened it by the time I got there, so everything was a little worn, but by no means does that mean I didn't have fun! In the Portillo's Experience Pop Up, they sold a small amount of merchandise and chocolate cakes. The real reason to go, though, is for the photo ops! They have an onion ring swing (that really swings), a French Fry room with a box of fries to pose with and three smaller room featuring fun photo ops (including being the hotdog in an oversized bun). There's also a few scratch and sniff posters, which for me, didn't work well, but worked fine for the others I was with. The crew manning the pop up were great. Our 'host' was super enthusiastic about the whole thing. The only disappointing thing was that the merch for sale was very limited. I was hoping to buy a gift for my out of town uncle who misses Chicago staples like this, but left empty handed, because of the limited amount of items for sale. Because this wasn't a 'new' thing and it was early in the morning, there was no wait for any of these photo ops nor was the store crowded. If you're heading out to Woodfield Mall, definitely give this a looksie! It's located by the mall entrance between JCP and Nordstrom and will be open until 1/1/2020.

    Eddie Bauer - menscloth - Updated May 2026

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