No selection. They don't carry sock garters , they don't carry self tie bow ties , their dress…read moreshoes are expensive plastic. Shame all around

Excellent customer service! It is a rare commodity these days. Will be a customer for life.read more

Such a fun and cool environment. Great selection of clothes and I got to play an employee in ping…read morepong as there is a table set up!

This place deserves a 5-star! The employees here are always friendly, attentive, helpful, and…read moreprofessional. They always care to all of their customers every time. The items here are so great and affordable. You can find anything you need here in just a reasonable and fair prices. From clothes, pants, shoes, caps, and others. All of it has a good quality and worth the prices. Plus, this place is so huge, clean, nice, and decent. You can see around the place that they are well-organized and well-decorated. You can literally tell that their place is so relaxing and it has a great ambiance. You will absolutely love their place as well as their items. TravisMathew is exceptional. Thank you TravisMathew for giving all of us such a wonderful experience. Also thank you for your great customer service. Will definitely visit and shop again soon when I am nearby. Will also continue to recommend your place to all the people I know. Thank you TravisMathew! Great job! Keep it up!

Customer service needs to be improved like be friendlier and welcome every customer that walks in…read more Other than that, the store was clean and everything was tidy. I normally buy my clothes from the website since I already know my size. However, they do have dressing rooms and they constantly have sales going on. Quality is actually very good for the price, you can wear their products for years.

Stopped in a couple of weekends ago, on a Saturday. There was barely anyone in the store. No one…read moregreeted us and basically non-existent service. The teens working there only seemed to want Gen-Z and white people's business.

Nordstrom Anniversary Sale 2026 is in full swing! I am hiding inside today from the smoke outside…read moreand checking out the selection of anniversary deals, including brands like Free People, Free People Movement and Open Edit. I also love that Fall colors are starting to make an appearance, like my favorite color, burgundy red and deep wines. I don't know about anyone else, but I am ready for Fall and cooler, crisp air! A mocha ice storm is my favorite treat from the Nordstrom eBar just outside the store. Store staff are always very helpful here and there are always good sale items too.

By far the worst customer service I have ever experienced. Nordstrom has done a complete 180. What…read moreused to be a special experience is now rotted by egotistical associates. I stopped in on Saturday 4/25/26 for an exchange. We had to search for an associate, to start off. Some were behind the counter on their phones, chit chatting with each other, or hiding behind racks. I felt like I was in a sea of employees with none to be found- strangest experience. I unfortunately found a counter with a lady named Cathy behind it. Cathy falls in top five worst shopping experiences I've ever had. She immediately profiled me, it was actually disturbing. Without letting me say a word about my exchange, she went on and on about why is it her problem and she's a "rule follower". She wouldn't even take the time to pull up my personal book or my mother in laws, who gifted them to my husband. Also, keep in mind, there are no "rules" when it comes to Nordstroms return policy. She was strictly there to give me a hard time and make me feel like I was doing something wrong. Things only went downhill from there when she called her MIC. A male named Eric I believe? African American with a beard. He came down with a quickness and never made eye contact with me once. The two of them together couldn't make one good manager. I found him to be cowardly and an example of the company's poor onboarding & training. It's not too late to invest in a leadership program, let me know if you're interested. My three items were like-new and only tried on. My husband has a bad habit of washing all his clothes before he wears them. He did exactly that in September 2025 to realize the pants fit him poorly on the legs. Since when is that a crime or not allowed? I've posted the return policy directly from their website with my review. It's clear that Cathy and her MIC were only trying to give me, and likely many other customers, a hard time and not service. So much for playing by the rules.

With this being our second marriage our wedding party was our kiddos and 5 of them being boys…read morebetween 5 years old - 17 years old, plus my new hubby so we had a lot of suits to buy! We wanted something that the boys would be happy to wear (they are not normally suit wearers), semi-trendy, but also handsome because the wedding was formal. I believe Nicky was the woman who helped us (it's been a few months and seems like a lifetime ago lol), she was so nice and helpful! My husband ended up getting a Navy Tux, and the boys did a Gunmetal Gray. The blue ties were perfect with our color theme and we loved the brown shoes. A few of the suits still needed altered when the suits first came in, and after the first round of alterations they looked great! I can't say enough good things - the only thing is it can get busy so always make an appointment and give yourself plenty of time. And save yourself a lot of time and stress - let the professionals put on the cufflinks ahead of time, adjust the vests, do the fancy buttons on the shirt, and adjust and fold the pocket square! As a wedding photographer I can't tell you how many times I've watched the guys stress over this and if you ask Men's Wearhouse will do this for you!! All images are by Mel Schroeder Photo in the Chicago Suburbs, church is South Park Church in Park Ridge.

Headed to men's wearhouse today to buy some nice button shirts. I had not returned to men's…read morewearhouse (this exact location) in 10 years because they did a terrible job with alterations for a suit and shirt that I bought at this location. i found two shirts I liked - one of them was a little loose but I liked the print and wanted to see if I can have it altered. They called on the tailor in the back to help. This was an eastern european lady as I was told after. She barely tried to help. I asked for the sleeves to be shortened and more fitted - - she barely placed the needles on and did a half hearted effort to see what it would look like. Then, she turned and sneered at her friend and rolled her eyes because I asked for an alteration for the sleeves for a casual button down. Due to her abrupt, rude, unprofessional behavior, I decided not to buy the shirt. I spoke with another employee (Jackson). He tried to explain "She's from Eastern Europe and very blunt. If you ask for things she is not used to, you will get made fun of." After I purchased another shirt I liked, Jackson apologized for her behavior which I appreciated and offered to help me next time I come in. Unfortunately, this will be the last time I visit a Men's Wearhouse. I have been to Nordstrom Rack before and the lady tailors there took one good look at me in some of the shirts and told me they look too baggy and would benefit from altering. They were kind and presented options in a reasonable way. Respect your customers and offer good customer service - they will return and give you great word of mouth.

I will just start off by saying clothes shopping is a struggle for me. I have little patience but…read morealas, I needed cargo pants & a belt for the range & upcoming classes. Instead of purchasing online, I decided to stop by & I'm very happy I did. The woman assisting me was so helpful! Let's face it, we're all built differently so I appreciated being shown the differences in selection & being encouraged to try them all on. It's great feeling when you find "the pair" - & in my case, I found two! They're so comfortable & hello - pockets! Also grabbed a good belt which says a lot. I don't like belts but again, I found "the one." I managed to show up during a sale so I felt I got a great deal on my purchases & the brand makes quality products. I adore my backpack I purchased online & now my clothing & accessories. I'll definitely be back for more & thanks so much again for an outstanding experience.

I stopped to look at their boots while I was in the neighborhood. They have top notch gear and…read moretheir boots are high quality with triple stitching. I was hoping to find a bargain but ended up paying full price which is unusual for me. I did find a great deal on a pair of tennis shoes though so I now have two sets of new footwear. If they had more clothing in my size I would have stocked up on those, too. Not to mention the great gear they carry. The staff was friendly and helpful and I helped me feel better about leaving so much money behind.

I don't fit that traditional female stereotype of 'fashionista' or 'shop-a-holic'. I abhor retail…read moreshopping with all of my being. That being said, I waited until my last pair of jeans split up with me (and themselves) after 7 glorious years together, before facing the reality of jeans shopping. I'm 5'11", I lift weights (meaning I have a muscular body) and I have a 37" inseam. This basically makes me an anomaly in the world of pants. I have a thin waist, thick (strong) legs, and to further complicate things...a booty. So I begrudgingly (after cleaning everything in my apartment as an excuse to delay the endeavor) made my way to Woodfield, parking as far from the entrance as possible, while still being on property. My recently departed jeans were originally adopted at the Buckle, and I know they're one of the only stores who caters to individuals afflicted with "height". I walked in and was immediately offered help from Liz. I cited the parameters of my quandary, complete with photos of my old tags, and she quickly compiled a stack of potentials for me to try. First pair: They were 'skinny' jeans. It was almost comical (ok, completely comical) to see me in them. My quads stretched the material to its max, threatening its well being, while the waist hung loosely around my stomach, revealing my skivvies without warrant. Liz and two other associates gasped in horror, and one exclaimed "you have really large quads...." I quickly shed the hipster atrocity and ventured on to a pair of Buckle "Black" jeans with a 37.5" inseam. I stepped out of the fitting room, and time stood still. These hugged my muscles and curves perfectly, but still were a tad loose in the waist. Liz to the rescue, bringing a size down (I didn't think this ever happened). Size down was a perfect fit. When I had them on, I wanted to date me. Liz helped me find a total of 4 pairs of jeans (mind you, I've lived with only one pair that fit me the last 4-5 years) and helped me sign up for the store card (to save 10%). She also assisted me in my exploration of their clearance section- ultimately resulting in a really awesome pair of jeans for a fraction of the cost of the amazing Buckle Black jeans (which I purchased in two washes). In summation, the Buckle, and Liz, turned a situation I was dreading into a truly great experience. I came in listing my body as a problem, and walked out with 4 solutions that made me feel phenomenal! The jeans are expensive, but they are high quality, and the service is second to none. If you ever have found it difficult to find the right fit for you, I can honestly say there's no better place to trust when it comes to complimenting ANY body with the right jeans.

me and my bestie went to get miss me jeans and some belts and Matt was so nice and awesome! He…read morerecommended different styles and sizes to try on. Lost 1 star because a red headed employee walked in on me while i had no pants on.... um girl you could see my feet...Other than that it was a very nice experience!

Eddie Bauer is really one of my favorite store here in Woodfield Mall. Their place is so great, so…read moreclean, nice, and organized. You can easily shop and get the things you want. They are so well-sorted and well-maintained. The whole place is so nice and bright. You can checkout so easily and quick. The shoes they have has a high quality and so many good brand. So worth it to buy and can save a lot compared buying to other stores around. You all must visit this place and give their items a try. Their location is very accessible, so near, and easy to find. Their place is also near to other well-known places around. They are located inside the Woodfield Mall. They are one of the most visited store and really worth to go to. You can also find here some great deals like discounts, promos, and even sale items. They are so fair and reasonable in terms of pricing. I am looking forward to visit again and shop to this store when I am nearby. Thank you Eddie Bauer for such a wonderful customer service and experience! Please keep up the good work and more customers to come. See you guys again soon! Thank you! Kudos!

Horrible Service by one of the cashiers, do not know what her problem was but, she pretended she…read morecouldn't find the order I have placed on line, even if the item I was returning was in its plastic bag and had the sticker from the purchase j I needed to log in my account to show her that I have spent over $1k in 4 orders then she told me it was ok did not even look a my phone to review the order. Awful person

I still really like this store, especially because they have some GREAT deals, but I feel like the…read moreselection has gone downhill since the last time I visited. There aren't as many trendy, young-adult options anymore, and the selection feels like it's geared toward an older crowd. Still worth checking out for the deals, but I wasn't as impressed this time around.

Although it can be hit or miss, if you go without an expectation, you'll definitely find some good…read moredeals. I've had the most luck with children's shoes and clothing.

I'll start by saying... I came in here with my daughter & my son's girlfriend so they could dress…read moreshop. I can only wish I was young enough & thin enough to fit in the clothes. However, the store is great. Huge selection of dresses. The girls loaded up with dresses to try on & both of them were sucessful. And the best part - it didn't cost an arm & a leg. My daughter picked a simple, but gorgeous dress for her winter formal and I think it was somewhere around $35-$38. We will definitely be shopping here for future dances/formal occasions.

Your employees are extremely rude and unprofessional!!!…read moreBefore all of this happened, the blonde/orange-haired employee came up to me and told me that I was not allowed to choose clothes while wearing their dresses. She told me that I had to take the dress off, leave the fitting room, and then choose what I wanted. I said "okay" and followed her instructions. Then, when I went back, she allowed another girl into the fitting room area where my clothes were and was laughing at me. I felt extremely uncomfortable and disrespected. I honestly don't understand why I was treated this way when I had done exactly what she asked me to do. This was completely unnecessary and extremely unprofessional. If you work with customers, you should treat them with basic respect instead of making them feel embarrassed or uncomfortable. I will definitely not be coming back to this store. Very disappointing experience, and I would NOT recommend this store to anyone.