the customer service at this location is top tier - nice. the kind of nice that makes you feel welcomed. I'm not just treated like someone that Needs to spend my money here. the best location in NW Subs read more

DSW has a great selection of shoes of all types. The problem I have with them is my size is average. Since average sizes turn over more quickly than very large for very small shoes, they are often out of my size in the styles I like. I'm disappointed in the selection available in my size. Also, they are generally more expensive than other shoe outlets or Amazon. I hate to admit it, but I've found shoes I like at DSW, but they don't have them in my size. In one case I was able to get the same shoe for 25% less on Amazon with next day delivery. read more

Worst customer service ever. Just came to return a pair of shoes and showed the cashier the two receipts I have, and she said neither of these receipts are for this shoe. Then why the heck did the previous cashier give me the wrong receipts in the first place, and how is that my fault? Can't get my money back without the right receipts, which apparently I wasn't given in the first place, and so now I have $67 of stupid store credit. They need better training for cashiers to make sure they give the correct receipts. They also need better customer service. Taking my store credit to somewhere that isn't Schaumburg DSW. Ridiculous. read more

I went to DSW because I got a birthday coupon for $5.00 off any purchase. I'm a sucker for a deal. I specifically came looking for shoe laces. After not finding them the first time, I asked an employee for help. I had to ask two people for help before I found them. I was disappointed at the selection available. I was able to get three pairs of shoe laces for about $7.00. I almost feel forced to recommend them because they are one of the only physical shoe stores around, and I like trying on shoes before I buy them. Overall, not a bad experience, but it could be worse. read more

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It's DSW, so obviously the selection is massive! It can be quite overwhelming if you don't know what you're looking for, so it was a good think I had a game plan before arriving. I was in search of a "dressy, stylish, yet comfortable" walking shoe that would match all my outfits for a summer trip. As usual, DWS delivered! The staff here is super nice and helpful, they didn't have my size on the floor and they were able to locate it in the back room. When I went to checkout and told them my hesitancy about buying shoes in Illinois when I was from NY, they were immediately understanding and called the NYC store and helped secure a pair of shoes back home for me! They even extended the discount across states!! I love DSW Schaumburg and am always happy to visit when I'm in town. Also, those prices can't be beat - what a deal! read more

I'm an elite VIP for dsw. Was quite disappointed today. I bought two pairs of sandals on line. One was defective. I went to dsw in Schaumburg. They said I couldn't exchange it because it was bought on line. I told her it was not my fault and I was not asking for refund. So I had to return them but she wouldn't let me exchange. I was disappointed. I buy shoes all the time from DSW I don't think that was right I could not exchange a defective pair. Makes me think twice to buy them from DSW ( woodfield location in Schaumburg). Plus I had coupons and deals on it so I lost all that. She says I would have to return which was $35 ( I paid ) and buy another pair .. that was $59. Now why would I do that. So k ended up returning both pairs. read more

Shoes, shoes and more wonderful shoes! Yes fellow shoe lovers, this is the place for you! I can always find what I am searching for, and more, at DSW. My favorite brands for any Chicago season and any occasion are always on hand at DSW. Some of my favorite brands like Lucky, Sorel, Toms, Naughty Monkey, Keds, Very Volatile boots and so many more! If they don't have my size, it's easy to order and have them shipped to my home. And the sale area is outstanding with labels and signs that make it easy to figure out what the actual sale price is. Great purses and accessories too and helpful sales associates. read more

You can't go wrong with DSW. Everyone, well almost everyone, has feet. Most people with feet wear shoes. DSW is a warehouse that combines the top brands into one location so you don't have to drive everywhere looking for shoes. They also have a points system....the more you buy the more rewards you earn. Might as well stop in and see if they have anything that fits you.....and if they don't, you probably have some weird feet. read more

DSW Designer Shoe Warehouse - Crocs sandles - Shoe Stores Near Me - Schaumburg, Illinois

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Special kudos to the staff for being so gracious. We arrived 20 minutes prior to closing time. My daughter was looking for specific items before she flew out for Sydney the next morning. No one rushed us out the door at closing time and they were all very accomodating. read more

I'm so mad at DSW! Why did you guys send me a "$20 off $49 and up" coupon to my house when I knew I didn't need shoes at all? Certainly the DSW coupon strategies worked because I was at one of their locations outside the Woodfield Mall in Schaumburg. Honestly, I can find a million of cute things at most of the DSW locations, yet I need to have self-control and spend my money on the necessities. I guess I can use a pair of black boots since mine has worn out and heels have begun to peel off. I was browsing through the clearance section for a bit. I couldn't commit to purchasing anything today, but it didn't mean that I wouldn't at a later time. Spending some of my pay checks annually at DSW is definitely happening, especially when I knew majority of the shoes I owned came from this little devil warehouse. This particular location isn't part of the mall or within the Streets of Woodfield. The best way to get to it is to head toward Sears like you are going to the mall, but turn on the opposite direction and find a spot to park in their own lot. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Schaumburg, Illinois

Well, I'm new to shopping at DSW but have been in a few of their stores over the last month mainly because I needed shoes for an upcoming wedding I'm standing up in. I'm a customer for sure, now. I was a genius who, along with everyone else in Illinois, decided to make my returns to DSW this past Saturday. Walked in with my pair of shoes purchased at another store, and stood in the lovely line for about 20 minutes. Thank God for the chatty ladies behind me line with their entertaining conversation. Now, the reason for my return. I purchased a pair of shoes in the store and the very next day, found the same pair online for $10 less. Heck, yes, I ordered them online and saved my $10. Every dollar counts, right? My time in line was worth the $10 savings. Thank you very much. And thank you to DSW for not giving me a hard time on my return and for politely thanking everyone, myself included, for patiently waiting. That made a difference. You can also sign up for their DSW Rewards Club and earn points as you purchase. These point accumulate and turn into coupons on future purchases. It's FREE, hello?!! Are you signing up yet? No? Here's the link: https://www.dsw.com/dsw_shoes/user/loginAccount.jsp Get 'er done! read more

Ordered shoes from online store, but had to return because shoes were too narrow. Staff was extremely helpful, processing my return in two minutes time; staff was friendly and competent--glad I discovered this location, I'll be back! read more

I am so pumped that I finally have a DSW close to home! This is an absolute gem. Randhurst's redesign as an outdoor space have once again rendered it a dead mall but putting in a DSW is a step in the right direction. It's nice to have a store with a pretty solid reputation come in. read more

I was here looking for some winter boots. Unfortunately I didn't realize that this DSW stands for designer shoes for Women as most of their store is devoted to ladies shoes. Needless to say, I didn't find any boots. I did find a pair of casual, pointy Madden's for the reduced price of $40 dollars which is the always plus. So ladies, come on down! A store full of discounted shoes for all your needs and a cave full of clearance racks with shoes up to 50% off on sale prices. Bookmark it, its worth a look. read more

It's a shoe store. But, it's pretty huge compared to stores you would see in the mall. They carry a wide variety of shoe brands, and, they also carry some other items like purses, bags, and random accessories. Prices are pretty normal, and, they often have sales or deals. Came here with my fiance because she had 20 bucks off a 50 dollar purchase. So, she got a new pair of shoes for about 30 bucks. They even had a promotion for a free beach blanket, while supplies last! Nice timing, we are going to the Bahamas soon, so, we will be sure to bring the beach blanket! I purchased a pair of shoes as well. I have worn the same shoes for the past 4 years. Merrell Moab Rovers. Sadly, they no longer make Moab Rovers. :( Luckily, I do still have one pair brand new in box in my closet. If I can find any more before they all are sold out everywhere, I will buy them up! Great shoes! Anyways, back to the point. I tried on the Merrel Jungle Mocs. Another popular shoe from Merrell that is of similar style to the Moab Rovers. I tried them on, same 9.5 size that I usually wear. They seemed ok in the store; however, when I wore them for 10 minutes in the house later that night, I discovered they let my heel slip a bit. I went back to see if they had a 9. I've never worn a 9, and figured they would be too small, but, figured I'd try them on and see. Sadly, they didn't have any 9's available. So, I returned my 9.5's. Easy process, no questions asked. Staff is very friendly. Some staff is walking around the isles, helping people. They aren't over bearing, but, did come up and ask if I needed any help or suggestions. Very friendly and helpful people. Checkout counter employees were also very pleasant to deal with. Overall, I'll give 4 stars! read more

Hannah took care of me and the rest of the staff was so patient and kind. Love coming to this store!

I am a girl. I love shoes. To quote Toni Collete, "in her shoes", if you have a fat day, shoes will always fit and make you feel great. So yea, shoes they are amazing. Men dont get it, so this review is for the women. I love this location. They are loaded with shoes, purses, socks, hats. I am never disappointed here. They have a great variety of boots, sandals, pumps and running shoes. They even have Brooks which are a runners dream. Dont forget to visit the salea racks in the back. They have amazing shoes for half the price. The reason I took off a star is because this place can be a bit too crowded due to its location. While i was trying on a pair of shoes, this young lady put on my flats and loved them. As funny as that appeared to be from my perspective, it was also a bit annoying. Either I love this place, thats where I get those shoes read more

DSW Designer Shoe Warehouse - Total steal....49.99-20 in coupons=30 some dollar shoes. - Shoe Stores Near Me - Schaumburg, Illinois

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This is a good DSW location in that it's not located right in the mall but on the outskirts of the mall parking lot. This allows for more parking and it being a little less busy then venturing into the mall. Workers are always helpful and nice here. You can find great shoe bargains! I got a pair of shapeups for $30 on clearance! Wootwoot! As Jelena mentioned, be sure to sign up for DSW Rewards and start earning points for coupons! read more

I thought the prices could have been better, however I did find a cool pair of boots and new handbag here, both of which I had been looking for and could not seem to find anything decent anywhere else. Was the first time I went to this chain and I know to that I'll be back for certain to check out the store in Milwaukee land area. read more

Don't botha, yo. I already bought every pair of shoes in this whole store. Ok, kidding. But geez, the sales at this one are OFF THE CHAIN. Seriously. Nine West Gray Slouchy Boots Suede: $20 Nike Running Shoes: $23 Sweet brown pumps: $25 Overall, saved $143. WOWZA, I have a serious problem. At least its a cheap shoe problem, right? Yeah, Schaumburg. Land of better shoes...get to the 'burbs, it has the city locations beat by a mile! I mean who knows chains better than S-burg? NO ONE! tip: on Sunday nights that cycle their clearance stickers...so something that was maybe 50 percent off on Monday, will be 70 percent off on Sunday. Just sayin'...earaly-midweek will yield the best results. Live long, live well, wear great shoes. read more

Where do shoes live? In the suburbs. Trust me on this... if you want access to hundreds of cute, affordable shoes looking for a good home, DSW in Schaumburg is one-stop shopping heaven. I found a comfy pair of slouchy black boots for $59. Yes, $59! And they weren't even marked down. Now that's the kind of regular-priced impulse buying I feel okay with. If you sign up for the DSW Rewards club, you'll start racking up points towards future coupons immediately. And they hook you up for your birthday, so it's a no-brainer. Check-out could use a little chop chop, but overall this DSW is a big DO. read more

Nice store. Lots and Lots of women's shoes, not a big selection of men's shoes. Employees are friendly and not pushy at all. Clearance racks are in a separate area in the back....kind of secluded. read more

I'm giving this three stars but this is mostly due to the fact that I suck at life when it comes to shoe shopping. I'm at an age when certain shoes and heel heights are no longer acceptable, and in an effort to try and save money I like to be able to wear my shoes at work and at play. On the plus side DSW has a ton of shoes, and there is admittedly something for everyone (except me). I have an uncanny ability to only like shoes that cost north of $300. My husband LOVES that :) I don't know how often they bring in new merchandise because I don't go in there often enough. The store is really neat and tidy considering there are hordes of women in there trying on shoes. Shoes are arranged by style, and it is relatively painless to find the type of shoe you need. I haven't had much interaction with the staff, since the store is pretty much self service. read more

I stop by the store about once a week and always check out the sale racks in the back. They have some great discounts. Hey are arranged by size and are organized. 30% 40% 50% or 60% off the price on the sticker. I have a big love affair with shoes so walking into a warehouse sized store with nothing but shoes is a dream come true. Just yesterday I bought a new pair of boots. The place is laid out great. The staff keeps everything organized and in it's place They have everything from boots to sling backs to slippers. Even without the sale racks the prices are so very reasonable. You are pretty much guaranteed to find something you will love. read more

I like going here. I went here and purchased new vans shoes. They stated it was $5 off compared to original price. I had then gone to the mall where they do have a vans store. My shoes were about $5-$10 cheaper than the store. For those who think they are lying about their prices they are not. DSW is the real thing. Their selection is a little low on brands. Like if you want to search for a specific shoe brand they will have around 1-5 different pairs of them on display. So selection wise a little low. They do have a huge store of different style shoes. If you don't find your brand they do have other brands similar to them. Great store. Im glad to be a customer. read more

It's my kryptonite. ALL the shoes I have lusted after from the pages of Vogue, Cosmo, Elle----they are here, and organized, and neatly stacked for my retail pleasure. My method to success here is this: Walk in, and head straight to the back wall. Find your size area and see if you can uncover some outstanding bargain. That my friends, is the clearance area, and it is good. The rest of the store is organized by style, and then by color. I really appreciate the staff they have constantly walking the floor making sure the aisles are clear--and they always offer help. The reason this is not a 5-star experience: The register area!!!!! They have at least 4 registers, but usually only one is in operation. read more

This is like the original DSW (at least in this area)... This is one of the larger ones. Very big. Nice long aisles. They've usually got fairly good stock, and you have to hit-up the clearance racks in back!! They've got little seats, footies if you don't have socks on, and there's usually employees walking around in case you need something. I think this is a great store! It's usually hit or miss with me though: there's days where I end up wanting like 7 pairs of shoes, and days when I can't find even one. Either way, this is one of the first places I like to go when I know I need shoes. read more

We always check out daw when we're in Schaumburg. The selection here seems to be better than other dsw stores and we usually find amazing deals here. Pro tip: checkout dsw.com before checking out of the store. There's usually an addition 10-20% off everything in your order listed in the website and the checkout cashiers will scan the code from your mobile phone. Staff are friendly and the store is well lit, clean, and orderly. read more

This place is hit or miss -- maybe just miss. It was great at one point; the problem is, I can't remember when. I've come here only a couple times a year for the last few years, and it's equally blah each time. What happened? read more

This place is HUGE and insanely busy on the weekends. Are they secretly giving away shoes and I just didn't notice? It was packed. However, they have wide-sized shoes, which I appreciate, and basically any model or style you'd like. The rewards program is sweet and yields even better bargains. read more

3 star - solid This place is solid and does have some good buys. The good buys are generally easy to find and are not hidden like some places. Definitely if you are on the market for some shoes check this place out. read more

Why neon lights? Wish they would invest in their design. Drop lights at least. Great shoes of course if you are an 11.5 in women's (which is exactly .5 over their largest size) your screwed. So welcome to my world. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Schaumburg, Illinois

Associate Samantha was great! She was able to find me a shoe at another location and arrange to have it shipped to my home store in Madison. Give this woman a raise! read more

Nikolai was a great help ringing us out. She was quick and friendly. Her accent was awesome too!

The customer service was great! I came here on Black Friday during the day and I was cheerfully greeted by a nice lady at the front. I was there for a while picking out sneakers and I was asked if I needed help or a different size by a few staff members who were very happy to help. Great time here today. Definitely recommend this location. And did I mention great deals?? read more

Great shoe store!! this place is huge! You will find everything in here. I got 6 pairs today!

For some reason this DSW didn't seem to have such a great selection on shoes like the one in Bolingbrook....but ill give it another chance... read more

The Schaumburg DSW is the best of the suburban Chicago DSWs. While the store in size might not be as expansive as Geneva or Oak Brook, the selection, in terms of volume and variety, is superior. Incredibly helpful and friendly associates make the shopping experience here particularly enjoyable. The store is always kept orderly and neat which is shocking considering how busy it gets. Excellent store. For real. 5 stars. read more

What a great spot! While it's not the biggest DSW I've ever been to, it has a quality sale section and a helpful staff. I was able to walk in, find three pairs of nude heels and easily check out within 10 minutes. Very clean store, helpful staff and a good location. read more

Needed a simple pair of non-sneaker walking shoes. Had been to Clarks, The Walking Store, Macy's etc. DSW has an amazing selection from Bernie Mev to Naturalizers. I started in clearance just to see....found about 8 potentials. Then went to the new merchandise. At that point a sales gal offered to help! She was obviously new because everything I asked her she had to find out...but she did and was so nice and helpful. Her attitude was happy retail! That is priceless! I ended up with 2 pairs of new styles, 3 clearance for $260! That was awesome. read more