I went to DSW because I got a birthday coupon for $5.00 off any purchase. I'm a sucker for a deal…read more I specifically came looking for shoe laces. After not finding them the first time, I asked an employee for help. I had to ask two people for help before I found them. I was disappointed at the selection available. I was able to get three pairs of shoe laces for about $7.00. I almost feel forced to recommend them because they are one of the only physical shoe stores around, and I like trying on shoes before I buy them. Overall, not a bad experience, but it could be worse.

It's DSW, so obviously the selection is massive! It can be quite overwhelming if you don't know…read morewhat you're looking for, so it was a good think I had a game plan before arriving. I was in search of a "dressy, stylish, yet comfortable" walking shoe that would match all my outfits for a summer trip. As usual, DWS delivered! The staff here is super nice and helpful, they didn't have my size on the floor and they were able to locate it in the back room. When I went to checkout and told them my hesitancy about buying shoes in Illinois when I was from NY, they were immediately understanding and called the NYC store and helped secure a pair of shoes back home for me! They even extended the discount across states!! I love DSW Schaumburg and am always happy to visit when I'm in town. Also, those prices can't be beat - what a deal!

First time at this store, walked in and Jay introduced himself and asked what were my needs. Told…read morehim need a pair of walking shoes. Jay measured my feet, and watched me walk and knew right away what style I needed. We tried 3 different styles and all fit great but 1 paired fit perfect. I purchased my new Mizuno's right away. Jay was so helpful, very pleasant and professional. Highly recommend this store. My feet thank Jay

Had an amazing experience with Alexandra helping me find the perfect shoe for my unstable feet! She…read morewas knowledgeable, informative and quite honestly straightforward in telling me what I needed. Didn't try to upsell me (experience at another running store I think it's called Richard Rivers lol) on additional shoes or insoles which I truly appreciate! Prices are very fair and there are many clearance racks too! For a great value and easy going trip to find the perfect running/walking shoe - stop in this family owned shop! You won't be disappointed!

Great collection, owner/manager helped me and was both knowledgeable and professional. Prices are a…read morelil up there. But if your are in this game, you have to pay to play. I'll be back

Horrible business. This place has been selling fake shoes/clothing since they opened. I was…read morerecently sold a fake gallery department shirt and the owner is refusing to refund me. I've heard similar stories from several other people. Wouldn't refer the place to anyone.

Just recently purchased two pairs of sas shoes here . They do discounts and sales at different…read moreparts of the year . They focus on shoes for an older crowd which is looking for comfortable orthotic shoes with good support .

My daughter was having a hard time finding shoes to fit the orthotics her dr ordered. She ordered…read moreseveral pairs from Amazon but each time had to send them back because they didn't work out. Decided to try Ahh Comfort and Jeffrey had her in the perfect fit for her orthotic within 5 minutes. He's very knowledgeable and easy to work with. We highly recommend having him help you out!

Smaller of the Fleet Feet stores in the area. There are a few sales people who speak exceptionally…read moreloud and does not feel like an individual experience when trying on shoes. There is parking nearby, although not directly in front of the store. They have many popular running shoe styles and some not common but nice options. They have shoes and gear pretty comparable in price to most other stores.

They were so helpful and great getting my son fit for running shoes! The whole experience was good…read morefor us all.

Authorized dealer of New Balance shoes & accessories. Wish I surfed reviews first. Minor selection…read moreof new models. As another reviewer mentioned, I was out of there within three minutes. I was seeking a lightweight, runner similar to my current pair. The trend now is 80's re-releases. Two brands of shoes for men. NB & OC. The on cloud variety had a couple more styles (think Hoka) than what is usually found around, older style runners.

Don't waste your time, they don't have any selection. I'm visiting from out of town and took an…read moreUber to get there and was maybe inside for 2 min. They have less than 10 pairs of women's shoes in the entire store.

Love this store! Brought my 18 month grandson to Tootsies recently for his first pair of real…read morewalking shoes. He has a chubby wide foot and I felt more comfortable with a fitting by someone who knows how to measure properly. Doug was super nice, patient and knowledgeable with finding the perfect shoes! It's hard to find customer service like this now a days. After our purchase, my grandson had so much fun walking around the Ice House mall in his new kicks, he cried when we left, lol. I hope this store will be able to carry the new acqua shoes I saw a sample of. Would be perfect for summer.

I took my 18 month old grandson to Tootsies Shoes. Cute little store with great staff.read more

Nice DSW, neat, clean and organized. Easy to find sizes. Lots of options. Plenty of parking space.read more

Hey Shoe Lovers! If you're like me and obsessed with boots,…read morenow Is a great time to head to DSW. Be sure to check the sale section for boots. Boots!!! I especially love that DSW carries Sorel boots. My latest pair is a lightweight boot that feels like a running shoe. It was 20% off on the sale rack but there's a similar version on the floor boot section that is newer and not yet on sale. Sales and deals: While the sale section here is not as big as other locations, like schaumberg, you can still find some great deals in the sale shoes and other Winter wear right now. Staff: The sales people are really helpful in answering questions and placing an order to ship if needed. Social distancing and masks required in the store and there are tables to leave your "try ons." Coupons: And don't forget your DSW discount if you received a coupon in the mail. I found out that these don't always transfer to your account and you have to have the mailer in order to get the additional discount. Store hours: Also be sure to check hours online. The Arboretum seems to have different hours depending on the store, as I found out this past week. Parking: Plenty of free parking here, especially now, close to the store entrance. The Arboretum is a great place to take a walk outside.

Located very close to a Marshalls, Nordstrom Rack Schaumburg is located in the Woodfield Village…read moreGreen shopping mall, right across the street from the giant Woodfield Mall in Illinois. It's a good place to pick up missing socks or undergarments of high quality and OK pricing while traveling. Definitely worth going to both stores, since the brands and selections don't seem to overlap too much.

Poor customer service! I bought two items, in one of them,…read morethe security tag wasn't removed. And I had to go back to go back to get it removed. The response I got was called shoulder, it's normal. The staff make mistakes and it's not a big deal. This is at the expense of the customer. As a regular customer, senior, driving 20 miles to get the security tag removed, and it's not a big deal? Shame on you guys!