I watched all the youtube videos and tried several times to remove the dead headlight on the…read morepassenger side of my 2010 Prius with zero success and much frustration. I went into my local O'Reilly store and the guy on duty didn't hesitate to step out into the freezing parking lot, remove the deadlight (with some difficulty) and put in the new one. No additional charge for services rendered! I'm sure my local auto shop guy would have charged me $100+. Consider me a big fan of the Golf Road, Schaumburg O'Reilly store!!

I purchased brake parts on Advanced Autos website. I used two of there discounts that were…read moreavailable to me and I thought I received a great deal. I dropped my car off at the mechanic this morning and they call me back this afternoon and tell me that they are the wrong parts so I had them order the parts for me. What a freakin hassle. This is the third time this has happened. The first two times I took the parts back to exchange them for the correct parts but with no discount. I feel like this is done intentionally so you are then forced to buy their parts. I will never shop there again.

Mitch was very helpful. Good attitude, friendly, knew his craft. Highly recommend this store and…read morestaff.

This will be my go to from now on for auto parts. There was no wait and the gentleman that helped…read moreme, without hesitation, fixed my auto needs. I really appreciate him. I was having a bad day and him fixing my car turned my frown upside down. Will be back.

***Update*** The business owner contacted me directly to apologize for the experienceband assure me…read morethat we'll be taken care of. He offered if there was anything in the future he could do to help etc to please let him know. The tow truck driver and scheduler were also more communicative and friendly with their follow up calls. The improved effort was not in noticed and much appreciated. ^^^Update^^^ We are donating our car through a veteran's organization and Global is the company they've selected for the tow pick up. When making arrangements with the veteran's organization they transferred my call to Global to make pick up arrangements which were set for Thursday morning. I was told I would get a call Thursday morning with the time window for the pick up. No contact information or reference name. Flash forward to Thursday morning after calling back the veteran's organization to get Global's information... What utterly unintelligible and disgracefully rude customer interaction. I refrain for the term customer service because it was anything but. My kind explanation and inquiry of a Time window was met with gruff, huffy and inconvenienced tone. When eventually transferred, I received a "What do you want, we'll call you when we're on our way" Ok, thank you do you have an idea how long it will take to... (Cut off) " We'll call you when the driver takes off, maybe in like 10 minutes" Ok, thank you I was looking to...Click. So after doing some googling I find Global is located in Elgin. Roughly an hour and a quarter from my home. No call with word of their departure. Which will put their arrival into the afternoon. So now I scramble to change prior commitments because I dare not call back to try and reschedule. Nor would I want to have to ever interact with this company again. If this weren't for charity I would have been beyond done after that first phone interaction.

Bought a rear axle, gave a bent housing, exchanged then gave us wrong gear ratio. won't correct or…read morerefund. idiots and horrible customer service!

I had to grab a few things before the autozone closed. This autozone was by far the best one I have…read morebeen able to shop at. The customer service rep was great! He helped me with finding something and also gave me info on spray paint / paint for my car which I did not know. He has a store full of people and was very mellow and did not rush me at all. I have to say this person definitely needs a promotion and a raise! I will definitely come back and visit!

Navar and Dan were super helpful. Took the time to come out to my car and put in the filters I…read morepurchased. Thanks guys.

Very honest and knowledgeable. Fair pricing for a remote starter for my car. Easy process where you…read morecan wait for the work to be completed.

Chuck ran a dedicated radar detector power wire for my Lexus Coupe and not only did he know exactly…read morewhat he was doing (and that's important when someone touches 'Lexi) he was fast and reasonably priced!

Who writes reviews for an auto parts store? Me. But that's because this place blew me away with…read moretheir customer service. I called at 5:45p because my front headlight went out and I needed a replacement bulb. The lady who answered said the store closed at 5:30p but she gladly looked up my model of car and had the bulb in stock. She said told me I could stop over and pick it up and if I wasn't there by the time she left she'd leave it outside and I could come pay later in the week. Seriously!? That is small town service in the Chicago area, it is rare but I will go out of my way to buy auto parts here forever. Side note, she was still there when I picked it up. And the location is wrong on here, it's west of 59 on NW 14, just past Chase.

So I listen to the Yelp reviews and came here... absolutely best decision I made…read more There are a ton of companies that provide spray in liner's closer to the house but this one had a reputation and the reviews that made it 45 minute drive worth it. They just don't do spray in bedliner's they also do accessories and a ton of other services I was able to find out a few other things I'd like to do to the truck going back in spring time for the under coding and adding step rails and a few other things. If you're looking for a ways to get good work done at a reasonable price by competent people this is your place.

Line-X Linings - Roselle, Illinois ... 4 stars: When it comes to spray-in bed liners for pickup…read moretrucks, there are really only two major operators ... Rhino Linings and Line-X Linings. In my last pickup I used Rhino Linings and was happy with the result. For my new pickup I thought I would investigate the market further ... and that is how I got to Line-X Linings. When shopping it is always interesting to see how telephone questions generate interest. Bed linings are somewhat of a fill-in business for most applicators ... they are all franchisees and do the work generally as part of another operation - meaning sometimes they don't pay much attention. So I started calling around on Rhino and Line-X. For three different calls, no one answered the telephone ... all I got was an answering service - this always makes me feel that it is a one-man operation. But for Line-X Linings of Roselle (they just moved here from Bartlett) there was an actual human being who answered the telephone. I called twice, and two different people (Steve and Sam) answered - so I had found a business that did pickup bed linings as more than a sideline. I decided to go with the Roselle operation of Line-X. First of all they asked questions when I called ... they quoted a price but not a general one-price-fits-all number. They asked if I wanted the lining over or under the rails ... which changes they price. They also quoted an out-the-door price that seemed reasonable. So I booked a time slot to have the work done. They produced what they promised and on time. I will update later as to how the lining holds up ... but the Line-X people at Roselle were very good to work with. Recommended thus far.

We will never go to O'Reilleys again. I don't even know if I spelled that right but it doesn't…read morematter. Those guys don't care about your well being or your success in life. But do you know who does???? Kenny at this Auto Zone. We walked in not knowing the answers to all our problems and he solved them all. Got us all the right tools we needed and helped out with getting some old tonneau cover brackets off. This dude is the best Auto Zone employee we've ever encountered and we owe it all to him.

Came to return coils, and because there wasn't a marking on them, which isn't my fault they implied…read moreI was returning parts that were not from them and wouldn't return them. I've been going here for 12+ years with 9+ cars on file. Besides that I've had issues with them telling me they have parts in stock and then once I get there they don't. this store has definitely gone downhill recently. definitely be reaching out to corporate.