Went today for an estimate on what I was hoping was very minor work…read more An elderly gentleman (I believe the manager), came outside, took a look and said "be right back". Came out with a bottle and squirted something on the car, rubbed with a towel and the paint damage went away like magic. I was so impressed with his ethical and professional manner of doing the repair AT NO COST to me!!! Have to wonder how other shops would have handled this. I hope I never need to but will definitely use them in the future. Don't hesitate to at least go to them for an estimate. Kudos to the manager - much appreciated.

Autokrafters on Rand is amazing! I came to them after I got into a minor fender-bender. The staff…read moreare very welcoming and explained their process and timeline. I highly recommend them for their high-quality service and professionalism.

Today my rear bumper was nearly detached. JR looked it over and in record time it was reattached…read moreand looked like new! He decided there was no charge for his efforts. I am grateful beyond words!!!

I don't always do reviews on auto repair or the like which is silly since I look for them before I…read morechoose a business. I would not choose a place that has a terrible rating or a place that no one likes. I decided since we have been going to Castens for so many things I may as well use them for this car too. I know they are quick, I know they will work hard, and I I know they will do a good job. Our first contact was with Stephanie who has been super delightful, helpful, suggestions galore. She is not pushy, but she tends to tell you what they have done and where they are going from there. I was disappointed that I would not need them for the finish of this car. They were incredibly fair with their pricing on the Car. The value was fair. On everything. The one thing I was impressed with was their offer to help me. They told me to leave my loaner car where I was and they brought over the wreck so that I keep everything up that I wanted. Matt told me he would throw away anything with my name on it which was great. He was so helpful. Then Stephane came up with another idea. Those two

Car was completed on time as promised. Gerber made all the arrangements with the rental car agency…read moreand coordinated everything with insurance. Work on the car was done well with no issues...and car was delivered clean and even the tires were dressed.

After getting into a fender bender my insurance referred me to this Gerber location. Top notch…read more Did all the communications with my insurance. Gave me reliable time frames for work completion. 2 months later had one minor issue. They took care of it day of. Great work and great service!

After my first visit to A & L Autobody just for an estimate. I knew right away I was in good hands…read more Chuck came out right away and looked at my car. We talked and I knew he wanted to help me and fix my car without me paying an arm & leg. If you need some work done on the body of your vehicle of any value. Go see these guys! ASAP!!! There always busy so don't put it off. You might have to be. Patient for great service and quality work. P.S. when I drove up there were tons of high-end luxury vehicles being worked on. So I knew if people that own foreign exotic cars could trust them I was in good hands...

Found this place thru word of mouth, validated by its Yelp rating. Val walked me thru the estimate…read morein details...and felt like they are very honest! Didn't have the feeling I had whenever I talked to the dealership (even on oil change I felt like I get jipped) :p It took like 3-4 months to schedule the work. Took a week to fix the car. Val was really detail oriented and gave me update on the progress. What an outstanding and detail work they deliver! I hope I don't have to use them again, but if I do need body work on my car, I am coming here!

Took my low-mileage 12 year old car for a paintless dent removal. While they weren't able to pop…read moreout one deeper indent along the passenger door, it looks so much better now and was totally worth the very reasonable expense. They also took care of a few dings and scratches to make the car look even better. And the best part was that it took just a few hours. Great people to work with.

We had our vehicle damaged in a collision where a speeding driver slammed into a standing car…read morepushing it into the front of ours. Good thing there was another car or ours would have taken far more damage. The shop service experience was pretty much straightforward, dropped off the car talked to the insurance companies and they worked everything out. There was a small issue with paperwork but that was insurance company related and quickly resolved. They didn't have a few parts in stock so we had to wait an extra few days for them to get everything repaired. Quality takes time and this job shows how they took time and used proper skill to restore our vehicle to mint condition. Can't speak for costs since it was all covered by the insurance. The estimates given to the insurance company didn't seem overpriced to me though, but that's coming from someone with no prior body shop encounters. And hopefully this will be our last. Car accidents suck. Thanks A&A for making the post accident recovery a bit easier for us.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

Deem Zahir was very professional and great to work with. He looked at my vehicle and found a big…read morescratch in it that my husband didn't see. He decided to bring it into the shop, clean it a little bit and look at it better found a dent in it. I loved how I didn't have to talk to the insurance company. They went above and beyond and vacuumed out my mini van. I have a wonderful experience with them as they were honest and upfront with everything.

Definitely first class quick service, respectable, friendly, caring…read more They took great care of me making sure I have my rental and also returning the rental for me. They making sure they match the paint perfectly getting the correct parts from factory, completing the job in a timely manner keeping a great contact by call and by text. I really appreciate Alan and his crew for making everything easy for me. I have a 2012 Kia Sportage. I've been involved in an accident front left side damage. Everything looks brand new because of the insurance and because of total collision I am back on the road as quickly as possible. I will use their shop again for autobody and Mechanic , even visit from time to time Thank you total collision from Adam, I appreciate you

Awesome experience! I got a small paint transfer spot from a thankfully very minor collision in a…read moreparking lot and was unsure whether the clear coat was compromised, or if it could be easily rubbed off. I drove over to Derek's. I was greeted with an intense aroma of paint and primer, as expected. A very kind polish man came out to my car with me, looked at it for a second and then went into the shop to grab a couple things. He returned and quickly buffed out the side of the car, no questions no anything. His only words "No Charge, have a good day". And that was that. For the price of a handshake, my car was as if nothing had ever happened. He could have honestly said that the clear coat was scratched and duped me into a couple hundred bucks....but he didn't. If I ever need any of the services that Derek's offers, they have my business from here on out, period. 10 Stars

Brought my wife's 2024 Audi A5 in to remove some dents, front hood rock chips, and light body work…read morein rear wheel well and was extremely satisfied with the results. Mike is very fair with the level of service he provides and I can't recommend him enough.

My most recent experience with Crash Champions in Deer Park, Illinois has been horrible,…read morefrustrating, and costly! I own 3 cars and have used Crash Champions on several occasions. Everything was fine until my last experience. After having an accident in September last year, , the drivers side panel was damaged. In September, 2024 Crash Champions performed the repairs for a total of $2900.00 of which I paid $500 with the remainder covered by my insurance. For some reason, they also replaced the headlight assembly on the drivers side. A couple of days later a friend pointed out to me that the panel was slightly sticking out. I do not have a good eye for these things so I had not noticed. I drove the car back to Crash Champions and while I waited they took the car in the back and brought it out 30 minutes later. It looked fine until I got it home and then saw that it had popped out again. I called the shop and spoke to the manager (name I don't remember) and he agreed to meet me the next day at 1:00pm. When I arrived he was not there and I waited over 30 minutes. I then showed the person at the desk the issue and left my car there. A few hours later they called and said it was fixed. It was not! They said they misunderstood and fixed another issue where a clip had not been installed (I had not even noticed). When I pointed out the true issue, the manager told me that the panel was not fitting snug because I must have been bumped in the front. I told them I did not believe it and that the work was not done properly. Even worse, they screwed up my headlight on the drivers side and the beam was now pointing down. I brought it back and they told me it was now fixed. It was even worse! I brought if back again and stayed there watching them aim it. It's not perfect but acceptable. However, my car has an adaptive headlight feature and now the headlight sometimes points up. I was fed up with them and vowed not to have them touch my car again. Today I took my car to the dealership and was told that the headlight issue is that the panel is due to the poor work done on not aligning the drivers side panel near the headlight properly. They also showed me (and I have the video from them) that several bolts and screws were never installed on the drivers side headlight. I would like this fixed properly and I should also be reimbursed for the gas and time I have spent on this issue.

When you take ur vehicle to them,they are friendly. When u pick up ur vehicle, they are friendly…read more POOR quality of work they do .Customer service sucks.