Went today for an estimate on what I was hoping was very minor work…read more An elderly gentleman (I believe the manager), came outside, took a look and said "be right back". Came out with a bottle and squirted something on the car, rubbed with a towel and the paint damage went away like magic. I was so impressed with his ethical and professional manner of doing the repair AT NO COST to me!!! Have to wonder how other shops would have handled this. I hope I never need to but will definitely use them in the future. Don't hesitate to at least go to them for an estimate. Kudos to the manager - much appreciated.

Autokrafters on Rand is amazing! I came to them after I got into a minor fender-bender. The staff…read moreare very welcoming and explained their process and timeline. I highly recommend them for their high-quality service and professionalism.

Prompt, helpful and very friendly staff! I would come back again!…read moreTrustworthy people and my car was squeaky clean.

Brought my car there for insurance work. State Farm has a warranty on corrosion for work previously…read moredone which my car had a fender replaced there. They were very uncooperative. They wouldn't work with me on getting this situation resolved. They didn't return phone calls. My insurance agent said I was supposed to do a 3 way call with them and State Farm claims and that didn't happen. Finally it got worked out somehow and I was supposed to bring my car in. They would usually call me when I had a claim but not this time and they didn't call me to pick it up. I was not given any paperwork. The work was done ok . Paint didn't match up too well but I'll live with it.

Very responsible, prompt responds, high quality work, staff are friendly, professional and very…read morehelpful. They have an effective system and operation. Work well with us.

Car was completed on time as promised. Gerber made all the arrangements with the rental car agency…read moreand coordinated everything with insurance. Work on the car was done well with no issues...and car was delivered clean and even the tires were dressed.

After my first visit to A & L Autobody just for an estimate. I knew right away I was in good hands…read more Chuck came out right away and looked at my car. We talked and I knew he wanted to help me and fix my car without me paying an arm & leg. If you need some work done on the body of your vehicle of any value. Go see these guys! ASAP!!! There always busy so don't put it off. You might have to be. Patient for great service and quality work. P.S. when I drove up there were tons of high-end luxury vehicles being worked on. So I knew if people that own foreign exotic cars could trust them I was in good hands...

last time i go there 3 hours to replace a bumper all it had was 6 bolts holding it together i could…read morehave taken it to my regular mechanic he would have done it 45 mins

We had our vehicle damaged in a collision where a speeding driver slammed into a standing car…read morepushing it into the front of ours. Good thing there was another car or ours would have taken far more damage. The shop service experience was pretty much straightforward, dropped off the car talked to the insurance companies and they worked everything out. There was a small issue with paperwork but that was insurance company related and quickly resolved. They didn't have a few parts in stock so we had to wait an extra few days for them to get everything repaired. Quality takes time and this job shows how they took time and used proper skill to restore our vehicle to mint condition. Can't speak for costs since it was all covered by the insurance. The estimates given to the insurance company didn't seem overpriced to me though, but that's coming from someone with no prior body shop encounters. And hopefully this will be our last. Car accidents suck. Thanks A&A for making the post accident recovery a bit easier for us.

Took my low-mileage 12 year old car for a paintless dent removal. While they weren't able to pop…read moreout one deeper indent along the passenger door, it looks so much better now and was totally worth the very reasonable expense. They also took care of a few dings and scratches to make the car look even better. And the best part was that it took just a few hours. Great people to work with.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

I have used various repair shops in the area. I had an accident and used Total Collision for the…read morerepairs.. Dean Zahir and the team were very professional. They actually really cleaned my car after the repair. First class service Quick turn around time... They went above and beyond. Thank you

Great customer service! They fixed my dent in one day at a reasonable price after comparing other…read morerepair shops. Plus they provided me transportation.

Have had a couple repairs done here. First on my son's car…read morewhile he was deployed, as a surprise when he came home... came out great and my son was very happy!! Recently I hit the rear of my truck when a trailer kicked backing over a curb, making a couple small holes, can't tell where the damage was, I'm very happy!! Overall great communication, delivered on time, work looks awesome!

Very happy with Derek's quality, service and communication. I had my rear bumper fixed and a rear…read moreradar sensor readjusted. The price was reasonable

Nicest people ever. Very very professional team and you can tell they care about their customers.read more

My most recent experience with Crash Champions in Deer Park, Illinois has been horrible,…read morefrustrating, and costly! I own 3 cars and have used Crash Champions on several occasions. Everything was fine until my last experience. After having an accident in September last year, , the drivers side panel was damaged. In September, 2024 Crash Champions performed the repairs for a total of $2900.00 of which I paid $500 with the remainder covered by my insurance. For some reason, they also replaced the headlight assembly on the drivers side. A couple of days later a friend pointed out to me that the panel was slightly sticking out. I do not have a good eye for these things so I had not noticed. I drove the car back to Crash Champions and while I waited they took the car in the back and brought it out 30 minutes later. It looked fine until I got it home and then saw that it had popped out again. I called the shop and spoke to the manager (name I don't remember) and he agreed to meet me the next day at 1:00pm. When I arrived he was not there and I waited over 30 minutes. I then showed the person at the desk the issue and left my car there. A few hours later they called and said it was fixed. It was not! They said they misunderstood and fixed another issue where a clip had not been installed (I had not even noticed). When I pointed out the true issue, the manager told me that the panel was not fitting snug because I must have been bumped in the front. I told them I did not believe it and that the work was not done properly. Even worse, they screwed up my headlight on the drivers side and the beam was now pointing down. I brought it back and they told me it was now fixed. It was even worse! I brought if back again and stayed there watching them aim it. It's not perfect but acceptable. However, my car has an adaptive headlight feature and now the headlight sometimes points up. I was fed up with them and vowed not to have them touch my car again. Today I took my car to the dealership and was told that the headlight issue is that the panel is due to the poor work done on not aligning the drivers side panel near the headlight properly. They also showed me (and I have the video from them) that several bolts and screws were never installed on the drivers side headlight. I would like this fixed properly and I should also be reimbursed for the gas and time I have spent on this issue.