Great location!…read more Everyone that works here now is extremely friendly. Good at getting you the right parts and everything you need for a job. In my experience O'rielly in general is better and faster for parts than all the competitors. Adam the assistant manager is awesome and we've built a personal relationship and when I ask for a part he almost always knows which car it's for. Dennis the general manager is great and runs a tight ship. He will always take's care of you and he's very honest. I definitely recommend being a patron to this store.

Unbelievably rude. Didn't even want to have to write this review, but when I called to speak with…read morethe manager the assistant manager John hung up on me. I came in the morning with my dad to replace a car battery. Nobody was at the store so John checked the battery and told us it was dead and needed to be replaced, he said he couldn't do that for us because he didn't have enough people working so to come back at 1pm when more people were working. It seemed fair enough so I went and waited 3 hours to come back and get my battery replaced. I had to jump my car again to get back to the store at 1 and have my friend follow me for the second time on my only day off and wouldn't you know it they tell me that the battery can't be replaced at the store. After telling me to come in 3 hours later I'm sitting at the store with a dead car and John told me to come at 1 for a replacement that supposedly they can't even do. So I called the store after I was finally able to make it home to ask him if the store manager was on staff so that I could speak with them. John tells me that the manager won't be back until Tuesday and then proceeded to hang up on me. A lot of how I was feeling could have been helped with some kindness. Especially with the massive inconvenience that could have been avoided if he would have just looked my car part up or done any of his job that I'm sure he is triained to do. The way that John dismissed me and spoke to me on the phone before hanging up is absolutely unacceptable on an level. If you guys have audio in the store or recorded phone conversations I beg if anyone cares about how people are being treated at this store to listen for yourself.

We recently purchased a 2026 Jeep Wrangler from Wickstrom in Barrington and had a great experience!…read moreOur salesperson, Eric Jensen, greeted us at the door and was welcoming, knowledgeable, and transparent throughout the entire process. The whole team was friendly and helpful, making the process easy and stress-free. We highly recommend Eric and the Wickstrom team!

I recently purchased a new car from Wickstrom Auto Group, and I couldn't be happier with the…read moreexperience--thanks in large part to Eric Jensen. From the moment I walked in, Eric made the entire process smooth, transparent, and genuinely enjoyable. He took the time to understand exactly what I was looking for, answered all of my questions without any pressure, and made sure I felt confident every step of the way. His knowledge, professionalism, and friendly approach really stood out. What truly set this experience apart from any dealership I've worked with in the past was how seamless and efficient everything was. Eric was a true one-stop resource--handling everything from the vehicle details to paperwork and financing. There was no back-and-forth between different departments, which made the process incredibly straightforward. Remarkably, I was able to walk in, complete everything, and drive out with the keys in hand in about an hour. That level of efficiency is almost unheard of when buying a car, and it made a typically time-consuming experience refreshingly easy. If you're in the market for a new vehicle, I highly recommend working with Eric Jensen at Wickstrom Auto Group--you'll be in great hands. I am thankful I stumbled upon doing business with Eric and at same time annoyed I just found him. I don't foresee working with anyone else next time I am in the market and it's great that as part of Wickstrom Auto Group he can support the Ford and Lincoln models in addition to Jeep.

I went to advance auto in woodstock. I didn't know what to expect after a bad experience at…read moreoreilys. I walked in and was immediately greeted as the salesperson asked me what they could help me with. I was doing an oil change for the first time. And the salesperson suggested different items I needed other than the oil and oil filter. I was not ready for the service these salespersons gave. I am definitely going back to advance auto.

In 15 years of posting reviews on Yelp, I've tried to find something decent and good in each…read morebusiness I've stopped at. Sadly, I can't today. Logan, Logan, Logan. This guy is so nasty and so non-customer oriented, he must have worked at Radio Shack previously. That's the only business I can think of where the employees went out of their way to talk down to the customer. I arrived at 8:55AM. It was a very simple transaction that needed to be completed, purchase of two items with "free installation" as advertised in their windows and advertising. Not talking about anything like an alternator or fuel filter, this was a five-minute thing, relatively easy for someone who has done it in the past. Now 9:15. Took 20 minutes to complete the purchase part of the transaction, has Logan had to make sure he had exercised his superior knowledge of car parts over me, as if that would somehow make me submit to ..... what? No idea. Installation? "Well, I had a guy due at 9AM, so if you want to wait, he should be around anytime in the next half hour." Sure. Returned to the car. Surprise! Guy came out a few minutes later and fiddled a bit before telling me he wasn't really an install guy, but he'd go get the right guy. Tick-tock, tick-tock. Now 35 minutes past the time I walked in the store. Damn, it's not like it's a doctor's office where you expect to wait or even a take-out meal. It's an auto parts store. They deal with the same crap every single day. But that was enough for me. Went inside with the parts and asked for a refund. Logan Logan Logan wanted to argue. ARGUE. Never again. Never. Oh, postscript. You know how you've read about customers' receipts at different businesses that had ethnic or other slurs on the receipts? At the bottom of mine? "General Lee" "Confused." Not written, printed by the POS right on the receipt. I hope you have a long and ever-spiraling downward career Logan. Yelp needs to add a ZERO rating. This is the first "one" I have given in fifteen years.

We will never go to O'Reilleys again. I don't even know if I spelled that right but it doesn't…read morematter. Those guys don't care about your well being or your success in life. But do you know who does???? Kenny at this Auto Zone. We walked in not knowing the answers to all our problems and he solved them all. Got us all the right tools we needed and helped out with getting some old tonneau cover brackets off. This dude is the best Auto Zone employee we've ever encountered and we owe it all to him.

Came to return coils, and because there wasn't a marking on them, which isn't my fault they implied…read moreI was returning parts that were not from them and wouldn't return them. I've been going here for 12+ years with 9+ cars on file. Besides that I've had issues with them telling me they have parts in stock and then once I get there they don't. this store has definitely gone downhill recently. definitely be reaching out to corporate.

Steve and Cody took a 120k Lincoln (old car with declining worth) with a tricky fuel gauge issue…read moreand multiple sending units and refined the issue down to repairing the car at minimal cost. In the beginning, it looked like it could possibly be quite expensive and that didn't deter their team and they were able to resolve the issue beyond satisfaction. I would definitely recommend them for your car repair needs .

I needed a quick oil change. I declined the inspection -which was correctly notated on the invoice…read more However, after 50 minutes my car still wasn't out. At that point, the employee came out and said the car would be right out and went thru the inspection results after saying they went ahead and did it anyway. Ten minutes later the car still wasn't out. When I was leaving, I said I didn't need to wait for the receipt cause I was running late due to the inspection. The employee then changed her story and said they didn't do an inspection (even though I had the results in my hand).

While waiting for my insurance company to send someone to charge my auto battery, I spoke with…read moresomeone at the store. I wanted to check availability on a new battery. Sadly, my insurance had me wait two hours. After the charge, all I had to do was drive four minutes to advance auto. They took great care of me! They installed the battery and explained the operation.. I don't think I could've asked for better service.

Chandra was incredibly helpful with dropping off old oil. He helped me carry my stuff out of my car…read moreand into the store, and poured out the oil for me. great service!

Great guys to deal with been buying from her over 20 years, you won't be disappointed. Usually deal…read morewith one of the owners Steve, they have good prices and if they don't have what you need they can find it at another yard and have it in a couple days usually. Definitely recommend them!

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

I've dealt with a lot of service departments over the years, and I can honestly say Yahasha is the…read morebest service manager I've ever encountered. From start to finish, he was proactive, transparent, and completely committed to figuring things out the right way--not the easy way. He didn't stop until the issue was fully identified and fixed, which is rare. Alex was just as impressive--handled the loaner drop-off and pickup at my home seamlessly. Super pleasant, professional, and made the whole process effortless. Together, they make an exceptional team. This is what top-tier service should look like

Once again Eric Jensen has managed to help my husband and I purchase our perfect car. We have been…read morecoming to Wickstrom Auto Group for more than 10 years largely due to the amazing customer service. There's never any pressure or that uncomfortable back and forth. Eric is always knowledgeable and patient, especially with me. Despite having an abundance of questions and being indecisive at times Eric always manages to answer my questions and provide helpful information on my vehicle of choice. I'd like to thank Eric Jensen as well as the entire Wickstrom team.

We had a great experience buying a car at McGrath Volvo! Julio Zamudio was outstanding, he…read morelistened to our needs and found my wife's dream car. High recommend McGrath & Julio!

This is in regards to the service department at McGrath Volvo in Barrington…read more I had a very poor experience with the service department at McGrath Volvo, specifically working with Mark Kuzinar and his manager, Dariusz Wieczorkiewicz. My vehicle was kept for several months with minimal and inconsistent communication. During this time, I was told that the warranty company had been contacted a few times regarding the necessary repairs. However, after experiencing repeated delays, I contacted the warranty company directly and was informed that no contact had been made when he stated he did, nor had any explanation for the repairs been submitted so ultimately, they denied my claim. I was ultimately presented with a $14,000+ repair estimate, with no clear justification or progress toward warranty approval. The overall experience felt disorganized and lacked transparency or customer advocacy. At what point do you stand behind Volvos good name? After transferring my vehicle to another Volvo dealership, the warranty was approved and the repairs were completed within one week, confirming that the issue was not the vehicle but how it was handled. Overall service department lacks professionalism and accountability. They saw a job that wasn't going to make them any additional money and plan old didn't want to do the job so he used everything in his power to deter me from fighting to get it done at McGrath Volvo. To add insult to injury, the other Volvo dealership I took it to for service stated that the suspension is messed up, struts and bearings were shot too, the motor mounts were left off and a coolant leak. So basically they sabotaged my car because upon bringing it there, the inspection said there was no suspension issues or coolant leaks. Due to the lack of communication, follow-through, and professionalism, I cannot recommend the service department at McGrath Volvo and would advise others to proceed with caution and not go here and save yourself a headache. During this whole process, the service was extremely rude and dismissive.

After an awful month-long experience trying to purchase a vehicle through another dealership, I was…read morefeeling completely defeated. I asked my husband to stop by Wickstrom Ford to look at a vehicle, and that's when he met Rae. She showed him the vehicle I had been interested in, and from that moment on, the service was top-notch from start to finish. We worked with both Rae and Ryan to finalize our deal, and they made the entire car-buying process incredibly easy and stress-free. They were professional, responsive, and genuinely cared about making sure we had a great experience. They always knew how to put a smile on our faces and even played along with my husband's endless jokes. Rae and Ryan were nothing short of amazing, and I would 110% recommend them to anyone looking for a smooth, enjoyable car-buying experience. Thank you both for restoring our faith in the process!

Excellent service. These people are true professionals. They are polite, attentive, businesslike…read moreand upstanding individuals. I trusted them to do the right thing. They are a definite yes!