TLDR: Trustworthy, Laid-back, diligent, cost effective…read more Recommended by a women who was frustrated by being taken advantage of by OTHER repair shops. They are great at explaining the difference between 'this is a problem-don't drive' vs 'this is a problem, fix in next 15k miles'. I thought I had a bearing issue. They looked at it and said it was a tire issue that really did need prompt replacement. They could not fix it that day (too late to get new tires). So they recommended another shop nearby. Another time, they declared an issue was beyond their ability and suggested the dealer. Much preferred than spending for half a job before they got stuck and cost me a bunch. They seem to handle everyone's car expertise level very well based on overhearing them work with other customers.

They did an excellent job at a great price. They're honest about letting you know which parts need…read moreto be replaced right away and which can wait until later.

This auto shop is right beside the Mobil on Waukegan Road. It is kinda small and rundown, not a…read morepretty sight. But pass over this auto shop at your own expense, if you are willing to pay premium price to make you feel better with better aesthetics and maybe a comfy lounge with a cup of complimentary coffee. But you do realize you have to pay for those extras right? Ya, I did, $45 for oil change! Here at Shin's Accu Auto, oil change, check brakes, and tyre pressure in 30 minutes for $25! This is the second time I have come here after a friend recommended them for their great price and quality work! The Korean boss doesn't talk much, but he knows his stuff and is very quick in his work. His staff is more talkative and is really friendly and helpful. I had a few questions regarding my car and he gave me great advice and always trying to help me save a few more dollars!

The mechanic, Jess, was friendly, polite, and professional. He took us right away and had our tire…read morepatched in less than 10 minutes. He then charged us an incredibly reasonable amount, finally explaining that the warning light on the dash would go away after driving for a bit. A competing business down the road which advertises themselves as a business that does just tires had previously told us that the tire could not be patched, and wanted to charge hundreds of dollars to replace the tire. Don't go to them, go to Shin's Accu Auto. These guys are the best. I live and work in Deerfield, I'm going to recommend them to everyone I know.

We brought our 13 yr old car for an oil change. They did a great job whereas other places failed to…read moreperform such a simple task. We recommend this garage for good reliable service. We are new customers. Harriet & Jake

I took my car in to have my brakes and exhaust system examined. I had been experiencing some…read morestuttering with my breaking. I could hear the exhaust system was no longer performing its intended purpose. They determined that my entire exhaust system needed to be replaced as well as a good bit of work that was needed on the brakes. These two jobs were not inexpensive, but I give them enormous credit for being very fair with their pricing and extremely pleasant to work with. I'm very happy with the work that was done and the friendly, personal interaction with Mike (The owner?)

They are amazing. Wonderful customer service During the freeze they helped with a dead batteryread more

Kevin, at Deerfield Shell, is the best mechanic I have ever experienced. He has kept my 1996 Jeep…read moreGrand Cherokee Laredo running in top shape. He diagnoses problems accurately and recommends repairs only when it makes sense. The quality of his work is exceptional and his prices are always reasonable.

My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

This is my first time ever feeling the need to give a business a review. I took my car in to get…read morethe power steering lines replaced. I picked up my car right before closing. The next morning I noticed a bracket sticking out the top of my hood. To my surprise it was a bracket that holds down the power steering lines. After realizing they forgot to reinstall it, I took a closer look around where the work was performed. The front right wheel well/bumper was missing a clip and flapping in the wind. There is also a splash bracket missing. All these items are parts that had to be removed in order to put the new power steering lines in. I fixed the rest of the issues myself. When I called to ask the manager if they had the missing bracket his response was "we have master mechanics here and any bracket that we take off we put back on." Well attached are the photos... I sent an email as well to see if they had the missing bracket but no response. My power steering does work fine, but everything else being wrong/missing doesn't give me peace of mind. Based on other reviews this family business, with a good reputation, was sold and a lot of the good mechanics left. I wish I had read that before taking my car there. Edited based on owners response below: You can see the two circled bolts where the missing bracket was. About 1 inch above where the bracket was is the power steering lines that were replaced. By saying "You emailed pictures of the bracket and it is not in the area we worked on" is clearly not true. It 100% needs to be removed to access the lines. It just goes to show this place will not take any blame for anything and is dishonest. I never received a call/email back after I emailed the photos. Take my car back to get looked at? No thank you. I fixed all the incorrect work myself. It's not even about the missing bracket, I already replaced it. The company's response and how they handled this situation goes to show how they are unapologetic and constantly deny something possibly could have gone missing.

I have had a previous good experience with Golz, however, this summer my car repair went terribly…read moresour. My car overheated and wouldn't start, had it towed on June 15. I filled out the form with financial limit of $1000, left key and form in the overnight mailbox repair authorization. Said the car was ready Friday, I came to P/U Monday, car wasn't ready. Told to come back Tuesday, Tuesday waited 3 hours. The bill was $3843.70. I drove the car 68.2 miles and it overheated on June 30. When I called Jeff to have it towed in again he said we would 'work it out' the tow. He told me they needed at least two weeks before working on it. Since this was a 're-do' of previous repair, I believe the better business practice would be to schedule my job ahead of others. The second tow and repair involved hoses (which weren't needed the first repair), and a second anti freeze fill, and a thermostat housing etc.... again, which would not have been necessary had the first repair fully and properly fixed the overheating issue. I asked Jeff to have all the replaced parts saved. On July 29, I picked up the car (30 days in service the second time) asked for the parts and Jeff said Frank, the mechanic couldn't find the parts. This bill 527.17 and again no parts returned. No car for a total of 38 days. Jeff response "I don't break them, I fix them" - and "I won't be working on this car again" - and "I'm not paying for the tow".

Simply said...they are the ultimate best!!...fine quality work and fair priced...have been with…read morethem for many years!!...have tried others including dealers...don't waste your time with them!!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

Diagnosed the problem with my AC and oil leak with great efficiency and reasonable pricing. They…read morealso gave me a lift to my home and back. Great service! Would recommend!

I've been a customer for 20 years. I recently received an email about their new "quick" oil change…read more Drive in, no appointment necessay, and get an quick oil change. When I arrived I was told that no one knew about the new survive and the manager was out. I e-mailed him and asked about the new service and why his staff was clueless and included a copy of the e-mail...two days later and still no response. They have a corporate office but no e-mail address or phone number. It seems no one cares.

I called a few times to see if they were still open because no one was answering, and I was worried…read moreI wouldn't make it in time. My car was about to be towed, and I was hoping someone could help me get my hood open before then. Since it was already after 5 p.m., I was really pressed for time. As soon as I got there, I was greeted by a really kind guy (I forgot his name), and Devon came out to help too. When I say these two were absolute angels, I mean it. They got my hood open even though the release lever was broken, helped me put coolant in, and made the whole situation completely stress-free. 10/10 customer service. I work right down the street, and it's nice knowing we have people like this in our community. Thank you both again!

I call in and ask if they have a Firestone fire hawk tire in my size…read more I get a response back "Firehawk???" I come in and buy the tire and they just sold me a random all season tire. Now my tire is miss matched to the other three and drives like crap. Threw out my valve stem also. If you want something right, do it yourself

I was almost scammed here. Went in for a flat tire patch for a single tire. after inspection, the…read moreemployee Kevin stated that the tire couldn't be fixed and recommended replacement tires for BOTH rear tires as my car is AWD and they can't replace one tire. He gave me an estimate of $600 for both tires, yea I'm not paying that much on the fly. I told them to stick the spare tire on and I'll think about it. The next day, I went to my local mechanic and told them about the flat tire. They patched it in 20 mins no problem. Stay away from this place.

Got towed here (Deerfield location) after a tire blowout on I94 on a Sunday afternoon very close to…read moreclosing time. I called them to let them know I was getting a tow and luckily made it a few minutes before closing time. They also had the right tire for my car (only one option at $350/tire though). Since this was a minor emergency and I was getting immediate assistance, I didn't mind. I did however notice that they tacked on life time road assistance fee - would have been nice if cashier had mentioned it before including it. Service was prompt and courteous though making up for the somewhat high price and sneakiness!