Ray fixed my vehicle's AC and explained the issue they found and the fix. He also explained what…read morethey found during the complimentary full diagnostic. Ray was thorough and not pushy. He allowed me to decide what I wanted fixed and gave me an itemized list in case I wanted to follow up in the future. Definitely recommend

If you're looking for an honest mechanic who is quick and effective look no further than Rays. The…read moremechanic I initially went to quoted about $6000 in repairs to my car that I was told had to be done. Took my car to Rays for a second opinion and I'm so glad I did. I got my car fixed up for under $2000 and it's back on the road quickly.

Brought my wife's VW Beetle in here. A few hiccups aside Herb and the boys got the check engine…read morelight addressed and my wife got her car back. Super friendly group of people.

Helpful staff that arrived quickly and got the job done. The staff member ensured to call me to…read morealert me that he was nearing the location, then worked to achieve the goal of freeing my keys. The staff member also listened to me when I shared details about the situation. The staff member also did NOT threaten, harm, or attempt to mate with me, which I greatly appreciated. Overall I am very satisfied with my experience. I would feel comfortable using this service again, though I hope I do not lock my keys in my car again. 12/10 would recommend.

Always a great service experience. Prices are fair…read more Wait times are dependent on numbers of cars so don't run late for your appt!

Do not go here! New ownership and they tried to tell us during an oil change that there was an oil…read moreleak that would cost $800 and problem with breaks. My husband said he would take my car elsewhere and they found no leak and no issues with the breaks the same day he brought it to a trusted repair shop near our home. Very disappointed in the corruption and them lying trying to scam us when nothing was wrong with my car and we only needed an oil change! Mike the previous owner had great prices and was trustworthy- in 6 years they had never said anything was wrong with my car so my husband knew it was suspicious. Thank goodness we took the car elsewhere and we will never be back at this facility ever again!

They are so kind. I can't believe I've never been here before. Located around the bend from Buffalo…read moregrove high school. I stopped in because my TPSM light had been on for a few months after I left jiffy lube in Wheeling. They had done a tire rotation and when I returned to let them know about the light, I was treated like garbage. All the men that work there are rude AF. They seemed annoyed I returned. Jiffy lube told me to take my car to a tire shop. Anyways Dakota informed me that it could be the sensor, tire slowly losing pressure and talked to me in detail about how to proceed as my car is 12 years old. They also told me how I can save money & the costs of replacing the sensor, labor & were sooooo kind!! I asked if they could help drill my side bumper as well which they said they could do. They don't do full body work. This is close to my home which is another convenience. They have the sweetest quotes on their billboard by the entrance.

Congratulations! I want to thank and congratulate Steve and his team at Dakota K in Buffalo Grove…read morefor the excellent work they did on my wheels during last week's freeze. The seals on both front tires failed on consecutive days, leaving me completely flat. Dakota K repaired both tires the same day I brought them in and had me back on the road and rolling in no time. It just goes to show that you can't beat a local business for outstanding service. Thank you, Dakota K.

Initially posted 3 star because an issue I thought should have been addressed on prior visit. Was…read morecontacted by Mike to make it right. He addressed my concern to my satisfaction and I can revise my rating to 5 star.

My heater stopped working and all three estimates I received were multiple thousands of dollars…read more But Casey's said they might be able to get to the blender door without taking the dash all the way apart. They were successful & saved me thousands! Great service.

Outstanding customer service! They came highly recommended, and they absolutely lived up to the…read morerecommendation. Peter was professional and very knowledgeable. Thank you, Peter, for the excellent service!

Star Auto was phenomenal. My vehicle was completely inoperable and the mechanic was proactive and…read morefully transparent about pricing and timing while letting me direct the next steps so I wasn't paying for anything unexpectedly. They were fast and also made it very convenient to pick up the car and if it had taken longer the process for taking a loaner vehicle was also very simple. I was very happy with the service and would gladly recommend this top-notch shop.

The entire staff was very friendly and accommodating. David was very communicative bothers during…read morethe estimate phase as well as the service phase. Communicated progress and provided photos. Highly recommended.

There service is impeccable! I had a recent issue with my car that was serviced elsewhere. I went…read moreback to that location only to discover that they converted their service bays to just customization work. They said they'd look at my car, but it would be two weeks. That didn't work for me, so I searched Google for a local auto service center with good reviews and found Auto Solutions. I was able to drop my car off that afternoon and they would look at it the very next day. They first test rove it to see if the car did what I thought was wrong with it. They were unable to have the experience my son had with my car (that car didn't do anything wrong for me either when I drove it). They said they'd do a complete inspection anyway and send videos of problem areas if any arose. They found the issue and sent me videos. Who does that? They do. They also found a few other issues, offered fantastic pricing and offered discounts and my choice of using after market parts or OEM parts. They always presented the price options and their honest opinion either way. I had them fix the initial issue, change the rear brake pads and rotors, replace a headlight bulb, and change the oil. With the amount of work I had done, I thought it would have been thousands elsewhere. There were under $1000 and provided constant contact and feedback all along the way. Oh, and they finished everything in a day. I dropped the car off on a Monday afternoon. They started on Tuesday, and due to snow, wanted to keep it until Wednesday morning to be able to test drive on plowed streets. I was able to pay the invoice online and my son went to pick it up Wednesday afternoon. Never have I ever had service so fast, so inexpensive, and with the professionalism they showed. Auto Solutions is now my go-to auto service center. I recommend them to everyone! They are the most honest, genuine, efficient, and professional auto service center anywhere.

Long story long, but this is just a detailed review of an amazing experience I recently had with…read moreBusse Automotive, and the work done by Mark, Chad, Kyle etc. My 2010 G37x needed an oil change, so I brought it in for that. Later that day they recommended rear brakes to be done because they were at 15% life, which I said let's go ahead and do. Later that same day they said that my front sway bar links could potentially be replaced if I wanted and that it *might* resolve a rattling noise that my car was making. For years my car had a slight rattle when idling so I figured let's go ahead and do that too for ~$500 they said it would cost. The next day I got my car back from them and all seemed fine initially. But when I took it on its first trip of real distance, I noticed things happening with it that weren't previously happening: the front suspension was very noisy, large pop noises were coming from the front of the car often, and the ride quality had massively degraded. At this point, I was pretty mad to put it nicely. It was disappointing to have done an "elective" repair to my car with the sway bar links and suddenly felt like my car was heavily affected in a negative way. Next week I reached out to them after not seeing any of the issues get better (and I would say they got worse) and they said bring the car in and we'll make it right for you, which, spoiler ... they absolutely seem to have done for me. I brought my car in Thursday morning, and later that day Chad called me saying they immediately found one issue with the sway bar link installation that would be fixed. But that the other issues still needed to be investigated. They ended up ordering parts for the car to address various side effects of the work that was done. I was given a loan through this entire process (Thursday - Tuesday) and Tuesday they said come on by the car should be ready. They did quite a bit of work for me on the car during that time frame, because Kyle said they were having a hard time tracking down the actual cause of the popping sound. But, regardless of that, the effort they went through the "make it right" and give me my car back in excellent condition was truly amazing and I might never see this level of customer service again in my life from any other business. Major props for how they handled this and I can't say thanks enough. So far, so good with the car since I got it back from them. Fingers crossed it stays that way.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!