Got towed here (Deerfield location) after a tire blowout on I94 on a Sunday afternoon very close to closing time. I called them to let them know I was getting a tow and luckily made it a few minutes before closing time. They also had the right tire for my car (only one option at $350/tire though). Since this was a minor emergency and I was getting immediate assistance, I didn't mind. I did however notice that they tacked on life time road assistance fee - would have been nice if cashier had mentioned it before including it. Service was prompt and courteous though making up for the somewhat high price and sneakiness! read more

I went in for a caliper and rotor change and asked for a look at the brakes. They told me the rotors needed replacing assuming they were going to swap out the caliper with it too. Brought the car to another shop and clearly specifically told me that I need a new caliper and gave me a better price. I feel like this place does not know what they are doing and assume the problem is just what they think it is without fully inspecting it, this place should stick to just tires. Also overpricing for no reason read more

Great service. Great prices. Great products. Teddy had great service when they fixed my flat tire and gave me a good deal on new tires.

They tried to sell me things that I did not need. 1. They said I had 'dry rot' on my tires. When asked, the technician could not point any dry rot on the tires. 2. They said I needed new rear brakes. Two days ago, my mechanic removed the tires and inspected the brakes. He said they were in good condition 3. They wanted to drain and replace the oil in the rear differential. I asked them 'what was the level and quality of the lubricant?' They did not know Either the technician was a liar or incompetent or tried to 'upsell' me. In any event it was, in my opinion, fraudulent read more

I went in for an oil change and asked for a look at the brakes. They told me the rear brakes needed replacing. I only had 10k miles since the last time the brakes were replaced. Brought the car to another shop and they confirmed the brakes were fine but the slow braking was due to the control arms and showed me the issue. This place should stick to 'Just Tires'. read more

Terrible service !!!!! Run away from this place. Gave them quite a bit of business and they did me so bogus. With an appointment from 12-2 pm it's what they had promised me. I waited nearly 4 hours for rotation and alignment. Guess what after waiting for ever here they said my truck is ready. When I looked at it no rotation done. But charged me for it. I'm still waiting for them to do the job right !!!!! Not coming back to this place. They are a bunch of liars. I wish I would've read the reviews. They are money hungry and don't care nor value the time of their costumers. The manager Kevin has a nasty attitude. The place it's filthy and try not to use the bathroom it's disgusting. Shame !!!!! read more

Never Go Here!!!!! I took my car in for an oil change. The next day when starting up my car it showed my tire pressure had gone down by half. Considering the invoice also showed tire inspection rotation and pressure adjustment, I decided to call to voice my concern. The employee implied that something must have occurred in the two miles I drove after leaving my car's oil change. It is insulting to suggest such an outrageous claim as the cause of the issue and that your company has nothing to do with any issue after servicing the car the prior day. I will never be servicing any car there again and would advise anyone to avoid their terrible automotive and customer service. read more

had a confirmed appt for oil change special with price quote. store called 20 minutes before appt and said they could only do it if Ieft car all day and requested oil not in stock and would cost $30 more than quoted. said they don't check appts made online. have used this store several times before-really has gone down hill! read more

Until yesterday, I had a very good experience with this franchise. Yesterday they were apparently overscheduled and it was a very different matter. I had booked an appointment online for 3:00, but my car wasn't looked at until 3:30. It took another hour to patch an area with a nail and discover that there was another nail which apparently would require a new tire. My car didn't have a warning light on when I got there. I had a 6:00 appointment so I said I'd bring the car back. Well, although I had told the manager the warning light had come on, he shrugged it off. My tire went flat two miles from there. It was all I could do to go back there and postpone my other appointment. They did replace the tire, but I didn't appreciate the manager's lack of apology for this debacle. They really should examine the technician's capability. They also should restock their completely neglected washroom. I'm now debating if I'll return there. read more

I recommend everybody to come here. It's a great place. They take care of your car. and friendly!

3. Hours for an oil change with an appointment. Ridiculous. I asked for a manager and was not given one. Places like this do not deserve to be open for business. Very weak read more

Very friendly and helped us out in a emergency. Was going on a road trip and caught a flat. Tire was repaired same day and only took about an hour and a half. read more

I have a great experience from this dealership, everyone is so professional, friendly and helpful. They have an amazing team.

On Thursday 6/13 they charged me $137 for an oil change. Last time, I had it done here it was $85 Toyota dealership in northbtook said they would do it for $69 The old manager "Kevin" that used to work here moved to the location in elmhurst. read more

On October 21, 2024 at about 11:00 A.M. without an appointment, I brought our car in to have a slow leak fixed in a tire. Four hours later, I called to see what the status was. I talked to Kevin. He told me to hold on while he checked with the shop. After 20 minutes on hold I was told that my car would be the next car into the shop and it should be ready "within the hour". At 5:00 P.M. I call and they told me to hold while they checked with the shop. He told me that my car would be the next one into the shop. When I complained that I had been told that an our and a half earlier, he said that people with an appointment must have come in before my car was taken into the shop. At 5:45 P.M., they called to say that they could not fix the problem. If I had read the other reviews first, I never would have brought my car there. read more

Made appointment thru their system for an oil change. They called to tell me it will be at least a two hour wait since cars were there before I made the appt. So...not really sure why I would have a 1:00 option. I don't think they understand what an appointment is. Go elsewhere read more

My tire blew out on the expressway and the tow company brought me and my vehicle here. The employees up front were very friendly and answered all my questions. They were able to get me a new tire and install it within 2 hours which I was so grateful for. read more

I have to say i found our go to repair shop forever! Kevin is so helpful and trustworthy! As a woman you sometimes worry you may be taken advantage, BUT Kevin did quite the opposite! I thought i needed a service and he didn't see the need at this time for that service . That alone ensures when it is required Just tires Deerfield is where i will be going! We had a family road trip planned he got us in right away and felt so confident driving through the Mountains Thanks to Just Tires! Thank You Just tires and specially Kevin for your outstanding service! read more

The manager Kevin always has a positive professional manner. The team there has done multiple oil changes for me and I have purchased tires from there also. I would always recommend Kevin and this just tires location as they are a very trustworthy family type environment. I have never had an issue with this place under Kevin's leadership. I will definitely be back and continue to go here. Not to mention I live in Chicago and will gladly drive 45 minutes for this good of service! read more

I received a quote for several services and elected to have only one of them done by Just Tires. Suddenly my price increased by $200 (because they failed to add some items in the initial quote.) I can't trust them... read more

I ended up getting a flat on my way back to Green Bay. I was towed to Just Tires and they were able to fit me in in less than 2 hours! The men were very friendly and helped me get back on the road quickly! read more

I've used them for replacing tires and fixing a flat tire and always courteous and quick. They're located across from my office so very convenient too. Last time I guess they were not too familiar with the electric vehicles so forgot to reset my car tire pressure alarm but thankfully I didn't go too far and another fellow knew to reset my alarm. read more

I came in to Just Tires today for what I thought would be a simple repair. Lol not the case!! I had a nail in my tire OUCH. I made my appointment came in and right off the bat they are telling me I need a new tire. My car is fairly new with 30,000 miles so I was like hmmmmm?! "Your tire is bald" this man tells me. I really just wanted to patch this hole. I get everyone is out to make a buck! So they haven't even physically looked at my car. I showed him a picture which I will post below and they are telling me a bunch of bs. I decided to leave and go elsewhere.The best decision yet! I went down the street to SMITH AUTO was taken in right away without an appointment. He pulls out the nail which was stuck in the tire but did not puncture through. No leak at all just a stuck nail. Perfectly good tire! Charged me $15. Don't get bamboozled by Just Tires. Hope I helped someone out there! read more

Just Tires - The nail in my tire - Tires Near Me - Deerfield, Illinois

very dissatisfied with the service. Honestly don't recommend people taking their care their. Then the district manager even confused himself and said two complete different things on the phone. like which one is it! won't take responsibility of the damage they did to my car! the communication totally sucks! read more

I bought new tires at the Deerfield IL location 6 months ago. It took them 3 hours to put the tires on. I then scheduled for a tire rotation. When I got there, they told me it would be 2-3 hours because they were behind. Over the phone they told me it would 1-1 1/2 hours - just to rotate tires? they could have called me to tel me they were 1-2 hours late so I would not have wasted my time. I will never go back to this Just tires store. I am trying a different store for my tire rotation. read more

I definitely won't recommend this place. They are not professionals and are not reliable. I had a flat tire and needed a repair or a tire replacement. I called before arriving, and I was told that if I got in before 1:30, I would get my car repaired today. I arrived and left the car at 1, and I was promised again that even if the tire needed to be replaced, I would get a call, and it would be done today. At 4:45, I received a call from the rep saying that the tire needed to be replaced, but they don't have this size of tire and since tomorrow is Sunday and they don't receive tires shipping on Sunday, it will be done only on Monday. If I knew that I wouldn't get the car today, I wouldn't bring it in there at all! I said that I couldn't wait for Monday and I would come to pick up the car immediately. 3 minutes later, I get another call that remarkably, they do have the tire, and the car can be done in 30 minutes. Oh, and they also lost my Jack metal bar ... read more

I probably could have gotten a cheaper tire and oil change elsewhere, but it was the most convenient for the tire, and I needed an oil change, so why not get them done together. The staff was very nice and helpful. Not much else to say. They're very good at communicating when they're done with your tire and whatnot, overall a very easy process. They have a large selection of tires and they can get ones they don't have in stock quickly. read more

Excellent thorough and quick service after I had a flat tire and drove there on my spare last Sunday afternoon. Great customer service!

What can I say other than this place excels in customer service and Alan Garcia, the Asst. Store Manager was very good . I had purchased tires across the street at Firestone. In June I had a flat and the place where I bought them told me it would be almost a week before they could fix/replace my tire. I went here and they fixed it while I waited. The exact same thing happened yesterday. Firestone...lost any and all future business. Just Tires has gained a new customer who will recommend them to family and friends. read more

After bringing my car into Kia Libertyville for the 3rd time this month I figured I would see if Just Tires Deerfield could help me with my 2017 Kia Seoul, and boy did they ever!!! I was so happy with my service, they were timely, clean, and most importantly they didn't talk down to me or try to over charge me based on my gender. (Which is a problem I have at almost every mechanic place) and they fixed my alignment so well that when I was teaching my 16 y.o friend how to drive for her license test she commented on how amazing my alignment was!!!! 10/10 best place in Deerfield!! (Also never go to Deerfield Tires they're just misogynistic there) read more

I just an completed a smooth easy positive experience here at Just Tires in Deerfield IL. Seth installed my new tires and found a pebble that had made the sound I complained about. Solving my only problem. Chris helped me fill out the rebate form the get $75 back on the purchase of my new "weather ready" tires. Thank You just tires!! read more

I do not leave reviews often but I need to commend a great job/service and cannot recommend this location of Just Tires enough. They have helped me out so many times to make sure my vehicle is safe before long road trips that I give them all of my maintenance business. The staff is absolutely amazing, kind and helpful, especially Alex. If you are unsure of where to go for tires/oil changes without a doubt come see this location! read more

I got a flat after driving my kids to school today. I managed to drive my car to this place and had hopes they could help. Nope. Guy at the desk told me I'd have to wait all day for my flat to be repaired. Sheesh. Incredible they have no express service for situations like this. read more

I had hit a CHI pothole and blew a tire. Being from out of town and needing to head back into the City, i was in a bit of a bind. I darkened their doorstep when they opened at 9AM Sunday, and were able to fit me right in! Friendly service, and they had a couple options to choose from. read more

Wonderful old-school customer service and honest, hard working staff! JUST TIRES in Deerfield on Waukegan saved our vacation when our rental car had a bald tire w 2 nails. They could have turned us away and sent us to the rental place at O'Hare, but instead took the time on a very busy night to help us install the spare. Incredibly nice and professional! read more

I took a tire in to Just Tires in Deerfield to see if it could be patched. They said that it could not, wanted to replace it. I held off, picked the tire back up and took it to Discount Tire in Mount Prospect, IL. Noticed that the valve stem had been removed while at Just Tire - Really?! Discount Tire were able to patch the same exact tire for free, said it had a nail in it. Buyer beware read more

I took my one year old Tesla Model 3 to Just Tires to have one of the tires checked. This tire consistently has a one to two pound lower tire pressure than the other three tires. Tesla had been unable to find anything wrong with the tire. Just Tires checked for a nail, checked for a rim leak and even took the tire apart to check it from the inside. They too couldn't find anything wrong with the tire. They spent about forty five minutes examining my tire. They didn't charge me anything for all that work. I was very impressed with their thoroughness. read more

the worst service imaginable. came in for new tires WITH a 2:00 appointment and. at 5:30pm they said it'll be done within the half hour. 7:30pm... after hours, it is still not done. zero communication. take your business elsewhere. simply awful read more

DON'T GO HERE!!!! Went in for an oil change and the stuck a nail in the sidewall in an effort to sell me two new tires. Not kidding. This really happened. read more

How refreshing to have a business be so helpful. Everything from my first phone call to the work that was done went well. I will definitely use them again. read more