I took my car to North Shore car care for an estimate after an accident. They had my car for 24…read morehours and when I came to pick it up, they did not do an assessment. They wanted me to do the bodywork with them before they provide an estimate. Highly unethical practice. I'm very disappointed in that service.

The owner Daniel is very easy to work with. They fix my car's bumper from front to back after my…read morecar accident and it is flawless. I don't even recognize any repairs made. It looks like the original. Great job! And, thank you!!!! I highly recommend them! -Susan Sanchez

I used to work in Northbrook, and found Calbri Automotive and Bill (renamed Bill's Automotive) to…read moreservice my Subaru Forester. It was so convenient to have a mechanic close to work. I could drop the car off, get a courtesy ride via his then business partner, and then pick up the car after work and drive back to Lombard. This relationship lasted about 7 years until the job vanished. I was just doing a review for another shop and thought about Bill and all the trust I had in him and his crew. So although this review is somewhat late in coming, I believe that good people and good business people remain true to their image. I would trust Bill as much today and I did 15 years ago, and want to THANK him for all of his good work, fair prices, and for taking care of my car so well for the time we used the shop. Best of everything to you Bill!

Bill has taken care of my family's cars for years. He is reliable, honest, and does great work. I…read morelive out of state now but still bring my car in when I visit because Bill is so trustworthy.

Had my tires from Tire Rack shipped here and Manny was awesome. They installed them asap, did a…read moregreat job and it cost me less than what tire rack quoted me. I highly recommend and will be bringing my car back in the spring to switch out my winter tires.

Manny is extremely honest. Tells you upfront what the cost will be. I used to go to him when he was…read morein Winnetka too. Always happy. Recently I made a huge and stupid mistake. I poured antifreeze in the windshield washer compartment. Windshield washer liquid is orange and this was pink same type of bottle. I was really worried I ruined my car. I brought it to Manny, he gave me an estimate and said I could wait. In the end he charged me 1/2 of the original price because he was able to flush it out. I'll be a loyal customer forever.

I am a neighboring business and I have attempted 3x to do work with North Town. Unfortunately, the…read morereviews are accurate that the woman in front is awful. I tried stopping in and was told they don't accept walk-ins and that I had to make an appointment. So I made an appointment and when I came back at that time, she told me they don't service tires or have capacity for oil changes. WHY did I make an appointment then? I came in person again years later to inquire about service and again was informed TO MY FACE that they have enough customers. My jaw dropped and I told her I will never try again and walked out as she was raising her voice at me that I didn't give them a chance. Bewildering.

Highly recommend this great local auto shop. We have had multiple cars serviced here for over 20…read moreyears. They are honest, knowledgeable, kind, and so reasonable. Teresa keeps excellent records and is very communicative. Mr. Lee goes above and beyond!

This company said my vehicle had safety issues, and they even gave an enormous price, with even…read moremore things they said was a requirement to fix...that I was willing to pay for. I ended up taking it to a shop and got done what it needed for 2grand. The vehicle is riding without an issue. The man who works your front desk was speaking for the mechanic and that lost your business money, if you care? If your shop isn't capable of doing the work, just say that. Don't disrespect a customer (I've had plenty of work done with multiple vehicles there). Did he sky rocket the price because they didn't want to do the work? I'm honestly still shocked and confused by the whole situation. Crooks

C&M has come through again as our hero in servicing our Jeep Grand Cherokee Summit!…read moreOur air suspension was malfunctioning and the dealer gave us an astronomical estimate to repair on a 6 year old vehicle. With some creative thinking, C&M repaired our car with a used part. It works perfectly and they saved us THOUSANDS of dollars! Thank you C&M for your expertise and listening to us. You are the best!

I understand the importance of alignment for cars so I wanted to make sure I went to a shop with…read moreexperience and I couldn't have been happier to coming to thalmann. It's a family owned business and you can tell how much they care. The shop and equipment are so clean and it's nice to see they offer a key drop option to accommodate appointments. They also perform suspension repairs at the shop as well. It's great to have such a knowledgeable team that greets you with a smile. Pricing was reasonable as well compared to the corporate tire shops. I've already recommended friends and will continue to. Thank you for taking care of my car. It drives great!!

I have used them twice on two different cars. I would return. It is nice to have specialist doing…read morethe work

The most OG place of all time! We need to bring back smiths and take over hectors bc I am gonna…read morecrash out ahh

Was Smith Tire & Auto, now Hector's Auto Repair!…read more Rich owned this place for 50+years. Hector bought it from Rich & has managed to keep the charm! Good old fashion "high customer service"! Repairs done properly! Prices more than reasonable!

Took my BMW in to get all the fluids changed (transmission, transfer case, and brake flush) and had…read morea really good experience. took care of everything, You can tell they know what they're doing, especially with Euro cars. I originally didn't plan on changing the diff fluid, but Rei recommended doing it while the car was already there and explained why it was a good idea. I'm glad I went ahead with it. They also took the time to inspect my front struts while the car was there and let me know they're starting to go and should be replaced soon. I appreciated them pointing that out and explaining it instead of just ignoring it. Their pricing was fair too, especially after getting quotes from a couple other places. The whole process was smooth and the car honestly feels better driving now. Definitely a shop I'd come back to and would recommend if you need work done on your car.

Great service. Quick response. AC issue fixed. Cost estimate and charge as discussed. Appreciate…read morethe positive experience.