Called with a fuse issue on my 9 year old Audi and was pretty much dismissed…read more So the service may be very good, but I was disappointed that I wasn't offered even a diagnostic.

Nothing but perfection and friendliness from this mechanic. I would recommend them for any service…read moreforeign or domestic. I had a particularly obstreperous Subaru Impreza which was resolved by taking the car here based on several recommendations. This is north shore favorite and if you aren't local there is the added benefit of Highwood having so much to do if you need to drop your vehicle off and wait, or you can take the train anywhere. I am lucky I can walk here from Lake Forest for some good exercise.

My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

This is my first time ever feeling the need to give a business a review. I took my car in to get…read morethe power steering lines replaced. I picked up my car right before closing. The next morning I noticed a bracket sticking out the top of my hood. To my surprise it was a bracket that holds down the power steering lines. After realizing they forgot to reinstall it, I took a closer look around where the work was performed. The front right wheel well/bumper was missing a clip and flapping in the wind. There is also a splash bracket missing. All these items are parts that had to be removed in order to put the new power steering lines in. I fixed the rest of the issues myself. When I called to ask the manager if they had the missing bracket his response was "we have master mechanics here and any bracket that we take off we put back on." Well attached are the photos... I sent an email as well to see if they had the missing bracket but no response. My power steering does work fine, but everything else being wrong/missing doesn't give me peace of mind. Based on other reviews this family business, with a good reputation, was sold and a lot of the good mechanics left. I wish I had read that before taking my car there. Edited based on owners response below: You can see the two circled bolts where the missing bracket was. About 1 inch above where the bracket was is the power steering lines that were replaced. By saying "You emailed pictures of the bracket and it is not in the area we worked on" is clearly not true. It 100% needs to be removed to access the lines. It just goes to show this place will not take any blame for anything and is dishonest. I never received a call/email back after I emailed the photos. Take my car back to get looked at? No thank you. I fixed all the incorrect work myself. It's not even about the missing bracket, I already replaced it. The company's response and how they handled this situation goes to show how they are unapologetic and constantly deny something possibly could have gone missing.

Great service,quality and value Bern using this AUTOBODY…read moreshop for the past 40 years with great success I have turned them out to many of my friends and clientele. There's no one better. I interest their opinion and their work B Siegel

They did good work, and it was done at the promised time. The price was reasonable. Jose is the…read moremanager. I recommend them.

I had to take my car in for a starter. Diego kept me in the loop throughout the entire process…read more He gave me the costs of the parts and labor and even helped me find a tow service to get my car to their establishment . The work was done in one day. I would recommend the people at Sunset Tire. you won't be disappointed .

great job on oil change Thanks to the friendly team for all…read morethe help and good service

I do recommend this shop for repairs. They are fair, honest and trustworthy. I will certainly be…read moreback!

No nonsense, easy to deal with, respectable outfit. Very happy with my first experience taking a…read morecar to these guys. Fair pricing as well

Still coming here for oil changes and other maintenance and they are still great! I have referred…read moreseveral people and they all had good experiences.

I've been taking my cars here for the past decade. Frank and Rick have saved me thousands in…read moremaintenance fees versus what the dealerships quoted me over the years. They've also saved me countless times from having unnecessary repairs thanks to their second opinions. I couldn't be happier with their service.

Dave Schaid has been prepping/repairing my 1971 E-Type for the past 20 months, since I bought it…read more So many things have been replaced in that period, but an electrical issue has not been solved, short of being told that I need to replace the electrical harnesses at a cost of $11,000, which is a bridge too far. Otherwise, the car runs well, until it blows a fuse. Cost is high ($175/hour, at least to me), but the work is done right (mostly...had a fuel tank replacement that leaked). So if you have a British car this is the place to come...only know of one other recommended by the Illinois Jaguar Club and that gentleman is 50 miles away.....

After trying 2 other places to fix my 2008 Jaguar XJ8 (check engine light and ABS brake light)…read moreTeddy did the job perfectly.

Everything could be improved about this place! The worst service I've ever received from any kind…read moreof towing or service business ever! Price gouging at its best.

Do not buy from this company! I recently spent over $400 for parts for my Acura and I had to…read morereturn them as they were cheap plastic molded items and required that I drill holes in my seats. I tossed out the original packaging (plastic bags), and because of this they won't refund my money. STAY AWAY FROM THEM

Great folks! I trust them 100^! The first time I went there,…read moreI was getting quotes for a rear brake light assembly. chuck replied I didn't need one like the other mechanic said I did! Chuck's replaced my bulb and didn't charge me! The Best response I've ever gotten!! I always recommend Chucks to family & Friends! Tell them Robert s sent you!

Had an excellent experience here. They fixed a serious dent in the roof of my 2018 Chrysler…read morePacifica. They gave me a quote in a few minutes of my first visit, scheduled me the following week and finished it a day earlier than promised. This place is a rare gem and trustworthy in my experience.

I got a truck to start my business and I got the best deal ever. Ray is very honest and not like…read moreother dealers who are out for the scam and your money. He want to see you floors and get the best deal for your dollar honest man.

I have had nothing but positive experiences with Ray at Highland Auto. He has worked on two…read moredifferent cars and issues. He charged me a fair price for repainting a big scratch on a black jaguar. Totally fixed as if it as if it never happened. Half the price of a specialty (quality) paint shop. He also discovered a problem with a minivan that was really hard to diagnose. He got the hard to find part from the manufacturer and fixed it for a fair price. I think I would have paid at least double at the dealer. My experience has been solid. I recommend Highland Auto.