1. R&M Performance Auto Care

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Palatine, IL

R&M Performance Auto Care

4.8 (55 reviews)
Closed • 8:00 am - 6:00 pm

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Response quality

Excellent

Response time

1 hour

Services - R&M Performance Auto Care

Auto engine repair

R&M Performance Auto Care Photos

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Recommended Reviews - R&M Performance Auto Care

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Reviews are largely positive. People highlight the friendly and honest staff, clear communication, efficient service, and fair and reasonable pricing. The team's mechanical expertise is praised.

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3 months ago

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1 year ago

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3 months ago

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7 months ago

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5 months ago

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11 months ago

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5 months ago

Great service. Quick response. AC issue fixed. Cost estimate and charge as discussed. Appreciate the positive experience.

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7 months ago

Responded quickly to my request for information about a replacement clutch. Provided valuable feedback regarding best options.

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3 months ago

It was easy and simple to make appointment on line. The time for maintenance work on my car was minimal. Very good mechanic work.

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7 months ago

Great job replacing head unit on my BMW 2010 E64. System now works perfectly and thx to Ray and staff.

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8 months ago

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1 year ago

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1 year ago

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1 year ago

It took a performance shop, and premium pads and rotors, to silence my noisy brakes. Not far from NBK.

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1 year ago

Very open and answered my questions completely. Provided A-1 service. Discovered the correct problem and provided fast repair.

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1 year ago

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1 year ago

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7 months ago

Good service. Pretty quick. Less waiting time.. reasonable price. Friendly Front Desk guy.

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11 months ago

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1 year ago

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11 months ago

Helpful 1
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3 years ago

Helpful 2
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2 years ago

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3 years ago

Helpful 1
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3 years ago

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3 years ago

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5 years ago

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2 years ago

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4 years ago

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3 years ago

I had my coolant and brake fluid flushed. Rei was very helpful in answering my questions. Great guy to work with.

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3 years ago

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3 years ago

They responded very quickly and provided appointment promptly. They are very courteous and charges are reasonable.

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3 years ago

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3 years ago

Good work and fair pricing. Work was done when promised. Wish I would have found this place earlier.

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4 years ago

I'd wish I find a dentist as professional as those guys. Good price, nice timing, clean service.

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3 years ago

Great service and honest . Local auto repair that deals in high end cars . I bring all my vehicles here.

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6 years ago

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3 years ago

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2 years ago

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5 years ago

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Page 1 of 2

Ask the Community - R&M Performance Auto Care

Review Highlights - R&M Performance Auto Care

“Been to see Rei & his guys on multiple occasions for my BMWs for regular maintenance & performance upgrades.”

Mentioned in 18 reviews

Read more highlights

Jiffy Lube

Jiffy Lube

(63 reviews)

I am glad I chose to stop by this Jiffy Lube for my most recent oil change. The staff was friendly…read moreand worked quickly. I was getting my car checked up before heading out on a 1,300 mile drive to move cross country so I wanted to be sure everything was in working order. That being said, I'm generally wary of folks trying to unnecessarily up sell me. Nick and the other man working on my car (forgot his name) took the time to explain why certain services were needed (mainly transmission fluid flush). I was pleased that they explained everything clearly without assuming they needed to "dumb it down" like I've experienced at other shops. I'll admit Jiffy Lube charges a little more for their oil change service, but it's not unreasonable and they usually have coupons available on their website. In all honesty, I trust their work, enjoyed their company, and I like having my car vacuumed out and windows cleaned as part of the service. If I weren't moving out of state, this would be my new go-to shop. I had fun chatting with everyone on staff. They all have a great sense of humor.

I had my oil changed and was asked if they should check my tire pressure. I declined. But someone…read moredid it anyway. When I left, my pressure was 52 psi and my sticker states it should be 38 psi. I called to let them know and the manager told me the electronics are my car were wrong. He then proceeded to tell me he could prove it to me and argued with me. This is very OFFENSIVE. I used two other pressure gages to check once I made it home, one that I use for my race car, and they indicated the same pressure 52 psi. I will never go back here and I suggest that if you go, you pay close attention to what is done so it doesn't become a safety issue. It is dangerous to have such inflated pressure in your tires. And it is very bad for you tires too!

Casey Automotive

Casey Automotive

(77 reviews)

Car troubles are the worst, and it's always a gamble taking your beloved chariot to a new shop. My…read morestarter failed on me on a Sunday and I had a string of gigs coming up the following week and knew I had to act fast. I was able to get my car towed to Casey's the following Monday (we used D&R Towing at the recommendation of the shop, and that was a great experience in and of itself, I left them a good review too. Thanks, Rich!) and my car was assessed the next day despite being told Wednesday-late Thursday was the soonest. I was in a pinch working an hour from home and needing the car back before noon today, but the crew got it in and sorted and had it back to me just shy of two days later! The price was as-quoted, no surprise fees or "other" issues that arose between my phone calls and arriving to pick the car up. I was also advised of some preventive maintenance to be done on my next oil change, but was told I can wait until then for that. Big thank you to Mike for being so communicative and transparent with the repairs and timeline, and Fausto (I think that's his name?) for providing an update on the repairs and giving me some good news yesterday (and not being totally annoyed when I frantically called for an update, haha.) I'll be back! Hopefully not TOO soon though

Whenever I need to go to Casey to have my something checked on my…read more2013 Ford Fusion I am always happy with the service and the results. Every staff member that helped me was awesome! Thank you all! Judy S

DPS Automotive - Customized Truck

DPS Automotive

(33 reviews)

I recently purchased a brand new Tesla Model 3 and wanted to protect the paint by installing Paint…read moreProtection Film (PPF). In this advanced day and age, when you even talk amongst your friends and family about certain products or services, your cell phone automatically picks it up and begins bombarding your social media feeds with ads/accounts for said products or services. I remember seeing my social media flooded with dozens of car detailing businesses. I filled out automated forms to receive quotes. Tom Waltzman of DPS Automotive was probably the only 1 out of 20 that actually responded to my return questions with an actual direct text (not a robot/auto-response). He expertly answered all my questions in an open and honest manner. He even invited me to his shop for additional consulting in case I had any doubts. I took him up on that offer and came away impressed. The shop was clean, organized and very professional. The staff was friendly and welcoming. I had a great feeling that if I decided to go with them, my car would be in good hands. They also happened to be running a summer pricing special so I was able to get full car PPF, full ceramic coating, and window tints all for decent discount compared to purchasing each item a la carte at its normal price. My car was in their shop for about 5 business days. They posted their progress on their instgram account and it was great to see those updates. When I picked up my car, it looked beautiful (we went with a satin/matte black PPF finish, 35% tint). They really went above and beyond to tuck in the PPF where they could and line it up seamlessly where they couldn't. I was very happy with the QUALITY of their work. In the Chicagoland area, there's probably dozens upon dozens of car detail shops that provide similar services. In my opinion, what sets DPS apart from all of the other shops is their attention to their clients and their attention to details (no pun intended) and it shows in the great quality of their work. I am beyond satisfied I chose DPS to assist me with my investment in my vehicle.

I found DPS randomly online, turned out to be a great experience. We went to get some audio…read morecomponents and side steps installed on our campervan. The customer service was really good. I initially emailed them to get info on the cost and timing, they consistently replied within a few hours and were very helpful. They got me in within the next few days. Their showroom is really organized and clean. I got a tour of the back garage area, which was way bigger than you'd expect from seeing the front of the building. They had a lot of high end cars getting work done, ranging from full vehicle wraps and audio installs. The work completed worked properly and was a very clean install. They left my vehicle very clean and gave me all the original packaging and instructions. I had a great experience with DPS and plan to bring other vehicles there when I need any work done.

R&M Performance Auto Care - autorepair - Updated October 2026

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