Took my car here based on recommendations from my car buddies. I wanted an oil change and it was easy to make an appointment. You call for a day and then drop the car the night before or show up in the morning and check in. They verified the oil change and asked if I needed additional service. I asked them to take a look and let me know as I didn't think it did. The staff is really friendly and welcoming. The service was very affordable and the quality and care they put into their work is tremendous. When they called to inform me my car was ready, they validated that no other work needed to be done. But if I wanted to 30K service I could. I decided to pass and doing it next month. They didn't push the services and to call them for an appointment when ready. Lastly, the waiting room has very comfortable theater style seating and a small cafe bar. I'm going to bring all my cars here for future services. Thanks! read more

Arlington Performance Center - Auto Repair Near Me - Arlington Heights, Illinois

Have been going here for years and dropped off our son's new car to be looked over. Needed an oil change and some other work done. Picked up the car and did not get to far without it smoking. The oil cap was not put on leaving the oil to go all over the engine, exhaust pipes and drained on our driveway. We have been loyal customers here for many years, which makes this experience especially disappointing. We brought in our son's new car for a routine inspection, including an oil change and additional work. Shortly after picking up the vehicle, it began smoking. When my husband later opened the hood, oil splashed into his eye, which was extremely concerning and unsafe. He discovered the oil cap had not been replaced, causing oil to spray throughout the engine, onto the exhaust, and all over our driveway. When we contacted the shop, we were told that if the car was returned before noon, it would be inspected and we would receive a call. We never received that call. Because of this error, we were without a vehicle for two days and had to rearrange work and school schedules, including taking time off work. Ultimately, the only action taken was cleaning the oil spill and refilling the oil. There was no follow-up communication, no apology, and no offer of reimbursement or compensation for the inconvenience and disruption caused. Given our long history with this business, we are very surprised and disappointed by the lack of responsibility, communication, and customer care shown in handling this situation. This was once our go-to place, and this experience has significantly changed our confidence in their service. read more

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I was very impressed with APC for my first experience with them. I was looking for another option to have my brakes done on my C300 and was quoted what I felt was a very fair price, but expected to hear there would be additional costs once they started. I was pleasantly surprised the cost was exactly as quoted! I will be back for future repairs and service! I highly recommend. read more

I've been bringing my cars to AP for over a decade, and they consistently exceed my expectations. AP does specialize in performance and luxury cars, but they also repair ordinary cars, and do not charge luxury prices : ) I've worked with Chris, C.J., and Mike over the years and I've found each of them knowledgeable, honest, and fair. If a family member or friend asked me for a good mechanic, I would recommend Arlington Performance without reservation! read more

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These guys are always the best. Mechanics I actually trust who do great work. I only take a car to the dealer if I absolutely have to.

I owe the readers of Nextdoor big time. I did not know where to take my brand new Mercedes as I detest the service center at Hoffman Estates and readers referred me to APC. Excellent personable service, clean shop, comfortable waiting area and they know what they are doing. It is reassuring to know that there are still honest and knowledgeable car mechanics who do not upsell at every turn. WELL DONE APC WITH A SPECIAL SHOUT OUT TO CJ. read more

Back again, this time for brakes on my 2019 Porsche Cayenne. APR saved me $700 from the quote from Porsche. I was able to use a loaner for the day. I drive over an hour to have them work on my cars. Great place and people. read more

This is the place to bring your car. My first time there was for a problem specific to my BMW.. A problem that often gets mis diagnosed.. Chris and team got me out of a jam and provided an education. I have read all the reviews for APC. I take offense to the comment "the owner Chris not caring about his customers as they are just a number." I can tell you first hand the honesty and transparency shown by this company is not to be questioned. Believe me when I say I know the owner cares about his customers.. Again this is the place to bring your car. Thank you Chris and the team at APC.. read more

I've had two Porsches over the years and have taken both exclusively to Arlington Performance Center for service. They've always been accommodating with a loaner car, which I need since I live downtown Chicago. Their service has been top notch, and I've found them to be very reasonable with their pricing. They've also been able to fix any issues I've had in less than 2 days, which is impressive when you consider procuring parts. I can say first hand they are very familiar with the 911 and Cayenne models, and I'd have no reservations recommending them for other European manufacturers. Knowing how expensive Porsches can be to maintain and operate, I probably wouldn't own one if I didn't have a place that I could trust. It's why I'll travel over 30 miles for their services. read more

I had an exceptional experience from Jimmy and staff at APC .First off,Jimmy gave me a loaner car to use while my repairs were being completed.My experience there was extremely professional,thorough and mindful of my budget.I was very impressed with the level of technology and skill level there.Jimmy went "above and beyond " for me.All our future repairs and maintenance will be done here,for sure. Tamara read more

My car died three days before I planned to move... unexpected stress in an already stressful time. I emailed APC and got a prompt response to set up an appointment! When my car died AGAIN the next day, they got me in early and even provided me with tow truck information in case I needed it. Chris and the rest of the Arlington Performance team made this whole process so easy and smooth, and pricing was more than reasonable. Not only will I continue to work with them, I've already told my family in the area that if they need their car worked on, this is the place to go! read more

Simply the best sports car repair shop! I have two Porsches and these guys are so honest and reliable - and massively less expensive than the dealerships on labor. They will use authentic Porsche parts if you want that. read more

This review is over due. I originally looked at this location as a referral from a close friend. Then my car broke down and I was looking for a place to get it towed to and I thought of this place. I knew I was going to the right place when the tow driver said he's never had a car there but he has towed there before and everyone raves about APC. That made me feel good right off the bat. The first few times I worked with Chris. He was newish I think and was very quick with emails/calls and explained every very well. Unfortunately my car is turning into a lemon and having trouble getting the check engine light on. The owner calls me and gives me his thoughts / experience on what may be wrong and just wanted to make sure my expectations were grounded. I thanked him for his honesty and his call. And asked to continue to work on my car. It runs 100x better than when I went in the first time. What has sold me on this company is the customer service. From Chris to the owner every one has been very friendly and honest. Highly recommend. My next car , I'll be sure to come here right away to get my car on a schedule: read more

Absolutely fantastic service. Fast response, clear quote most importantly I didn't feel pushed that I need to do something that is not a priority or need for now. I was provided with basic car inspection, detailed guidelines of what should, could be done. Upon my agreement the work was done on the day I left the car for check up and returned to me cleaned in and out .. I didn't even ask for that. Also I was provided with cool red curtesy car so I had something to move around. Jimmy looked after me very well. I also received a follow up call checking if I'm happy with all the work done. I'll definitely will come back for the next service. Thank you Jimmy and the team. read more

I have been bringing my Porsche to Chris for over 15 years. I would never trust my baby with anyone else. Fair prices and great work. I can't recommend them enough. read more

Great people to do business with!!! They are very knowledgeable and do a great job. They are honest and you get a great value for the service they do. They are one of very few places that I will have work on my vehicle. read more

Great service jimmy is my go to guy for when I need major work done on my car he is awesome 10 stars goes his way

the store makes you buy parts from them which are cheap quality parts that ruin your car. they don't let you bring your own parts so they can make extra money. read more

APC has been caring for my Audi for the last 7 years. 175k miles later, my car runs like a top. I credit APC with keeping my car on the road and on the way to 200k. I cant imagine the cost of going to the dealer. This is dealer quality without the dealer price tag Service is outstanding and the communication about your service is amazing. Cancel the appointment with the dealer and head to APC read more

I tried this place out for an A/C diagnostic and it only cost me $50 dollars. The diagnostic was more involved than originally thought, yet Mark Stone still honored the $50 dollar fee. If you tend to take your car to the dealer and want to experience better prices with great customer service, then give this place a try. read more

Had a few good experiences here. They always charge fairly and provide a reasonable list of suggested maintenance. Once I had an odd suspension clunk. They found the error was caused by a user not putting wheel back on tight enough :-) and didn't charge me for my stupidity ( the sound seemed to come from the other side so I didn't double check the other side). They should have charged me for a small fee for diagnosis, that's the sign of a customer orientated shop. read more

Been here twice, worked with Jimmy both times. Estimates are just about dead on with what is charged, which is right on with fair market prices from what I can tell. Lots of very detailed notes on what they find so you're not wondering what leads them to suggest a service. They won't perform unnecessary work, unlike a dealer. I'm very happy taking my European car here and making these guys my new mechanics. read more

Very honest people. Went in for a catalytic converter for my 2013 Camaro SS and told me about the federal emissions warranty good for 8/80,0000 miles. Directed me to the nearest Chevrolet dealer for the work to be done. They could of easily ordered the part and write a invoice. read more

I have been going to APC since they opened. Chris and his staff are incredible. No other shop will ever work on my MB SL 550 !! This is how you build a honest and successful business, honesty & integrity read more

I highly recommend this place. Service is great!!! Staff friendly and very helpful. They truly appreciate customer loyalty. I will never take my cars anywhere else. 9/14 Just call and ask fir Jimmy. He is great! Once again very satisfied customer! 12/2 Can't say enough about how great these guys are. Jimmy is great- trust them completely! read more

Good Guys fair price , provided a loaner car that was spotless and well maintained. Purchased tires for my company car this week. Would recommend to everyone. Mike M. read more

I have had Arlington Performance Center work on my Mazda twice and both times have found them to be honest, dedicated, and thorough. I took my car to another mechanic for an oil leak which was creating noxious odors inside the cabin. The other mechanic told me there wasn't a real problem, that the plug was just loose and proceeded to find several other "problems" to fix. I took it to APC and they diagnosed the problem correctly, fixed it in a reasonable amount of time, and didn't charge me for extraneous repairs. It's been a couple months and I'm happy to report that the problem is thoroughly solved. I checked the oil level this morning and it's exactly where it should be. I'm very happy with their work and the piece of mind it brings. Thanks APC! read more

One word for Arlington performance - Integrity! Great service you can trust. Started going there for my 2003 Benz, but I take all of my cars there now. read more

The service at Arlington Performance is always above and beyond. My minivan was dead yesterday, had it towed there and I'm back in it today. The communication, honesty, and friendliness of the staff is always outstanding. I can't say enough about the service we receive from them. Highly recommended! read more

AP is a high quality repair shop without the dealer cost. Very attentive and great work done. They have worked on my Infinity, Porsches and BMWs for 10+ years, and always done it right. I feel their interest is truly in the customer, they explain what's needed and what can wait. Very professional. Hats off to owner Chris and the team he has assembled. read more

I really wanted to like this place. The front staff were all very friendly and knowledgeable about my Land Rover Range Rover Sport. I left it there for a couple days to get diagnosed for an engine light that had come on ($120 to check it out by the way (normal price range for luxury car)) they told me it was some part I needed (can't remember) htm pump or something...and that it would be $850 to fix it. I researched a bit online and that seemed a bit high and something in my gut told me to get a second opinion but they insisted it was because the space was tight and they would need extra labor hours, I took my car to another high end mechanic in Barrington and they said $300 no worries and it's an easy fix (which they did fix it and my car has been great) I couldn't believe APC was going to charge me $500 extra dollars! On top of that upon pick up of my car from APC they left my spare tire on top of my trunk...not where they found it. Again, the staff were all very friendly but that price difference was unbelievable I felt ripped off beyond belief. read more

I used to use Arlington Performance exclusively for service on my car. They always seemed honest and fair with pricing and never tried to up sell me anything. Unfortunately lately their customer service has gone down hill. First I tried to make an appointment for an oil change and tire rotation. I was told their next availability wasn't until the following week. I figured they were just unusually busy. My next oil change (4 months later), same thing..it would be at least a week before they could "fit me in". The last straw was when I called to see how long it would take to get my headlight replaced. I was told it should only take 15 - 20 minutes, but that they couldn't do it for 3 days! It's winter time, it gets dark early, how can I go 3 days without a headlight!?!? It seems like they have suddenly become "above" taking oil changes, tire rotations, headlight replacement. I guess it's just small potatoes to them, but I will be looking elsewhere for someone who actually wants business for my routine maintenance as well as larger repair. read more

I brought my Lexus here for a brake job. The service and reputation for honesty is exactly what I experienced. What I also like it that they used OEM parts on my car. When said and done, it was far less then the dealer and as good of an experience. I have over 20K miles on the brake job, no issues. read more

Was one of there first customers. They treat u like garbage in the end. The owner Chris just looks at the money not his customers who made him. They try to fix problems to open more. When u call them out on it they get defensive. I've been going there forever till I got disrespected one afternoon. When I asked why would u change a part if it doesn't work. There reply "we had to replace it to get to the other one" so why is it not working? "You have to open the window and it will work" crock of sh** read more

This place is GREAT!! There is nothing better than finding a place to take your car that you don't feel is taking advantage of you! I have been to this mechanic (Chris) a few times now and each time I walk away knowing that I am lucky to have found it! I recommend them to anyone and everyone! Thanks Arlington Performance for continuing the idea that there is integrity and pride in business and that not everyone is simply out for a buck! I hope you are in business for MANY generations- you deserve the every bit of reward that comes your way!!! read more

I thought I wrote a review late last year and that I was going to update it. I guess I didn't so here it is: I've been coming here for the past year. They've worked on two of my cars and they did an emergency battery replacement for a friend. I'm guessing that I've had eight or nine visits and, so far, I've been happy every time. For my friend's battery replacement, they were quite a bit cheaper than one of the national auto parts/repair places down the street. I'll update this as I go along. Highly recommended. 12/10/2015: I'm here now. These guys are very professional and accommodating. Still five stars! read more

I brought my Porsche to Arlington Performance Center for brake pad/disk replacement and for several other issues. My experience was positive from start to end. Chris was very knowledgeable about my car and patiently walked me through all aspects of the work prior to start. At some point I gave authorization for comprehensive work on an issue only to find out APC determined not all of it was necessary and charged me less than the quote. Quality of work was top notch and the car was ready within days and the quote was the best among specialized shops I researched in Chicagoland! With the amount of $$ it costs to maintain these cars, with APC, I had the ease of mind for getting top quality work for very a reasonable price and have full trust in my mechanics to maintain my beloved car. Highly recommended! read more

They were very friendly. I called around to many area shops and selected them because they were one of the only places they knew what part I was asking to be installed (it's actually a very common problem for my car) and were also the only place that quoted me a price that was only for the amount of time it would take. Not the time a repair manual said. They were between 1/2 and 1/4 the price of everyone else. They also allowed me to bring in my own parts that I had already purchased instead of buying it from them. I will now be going back for all future work needed on my car. read more

We have been bringing our vehicles here after finding them about five years ago. It was hard to find a shop that we could trust to do quality work at a fair price on our out of warranty vehicles. Our sons Audi all road was having problems as it aged. During our most recent service experience the vehicle was towed in due to a breakdown. Jimmy our service advisor was very knowledgeable and he and his team were able to quickly diagnose and repair the problem. While the vehicle was there we had them diagnose and repair problems related to the air ride suspension, control arms, axle boot as well as the cooling system. During Jimmy's absence Chris the owner and Mike jumped in and kept the ball rolling on the repairs. We were even offered a loaner vehicle while repairs were being completed. To top it all off the vehicle was returned to us clean and washed. I would not hesitate telling anybody that I know to bring their vehicles here for repairs. Great job guys, keep up the outstanding work! read more

If you love your car you must take it to Arlington Performance for service. Honest, quick, thorough, reasonably priced, and damn great guys. My family and I have been going to Chris for a number of years, and I don't think that will ever change. I even used to wait to bring my car in when I was living in Pittsburgh. Do yourself, your car, and your wallet a favor, go to Arlington Performance! read more