Tom and Ken Kranz have been true partners in helping us keep our 2 older cars safe, reliable, and…read moregoing strong. They are honest, responsive, and always do great work. I can't say enough great things about the Kranz team. Highly recommended!

We came from Northern Wisconsin to babysit our grandaughters. Our car started making terrible…read moresiren noise that would come and go. I (the grandmother) was at my wits end thinking we would end up stranded on the interstate on our way home. I took it to Kranz because of the great reviews. I was greeted by Tom who asked how he could help me, he was so caring and empathetic and said he had room to look at the car later in the afternoon, we were supposed to leave the next day. He drove me to our daughters house and said he would call. He had great news, diagnosed the problem which involved the air conditioner and said we could drive the car thousands of miles without air, which of coarse is no problem this time of year. We were so grateful they took care of us. Explained everything about the AC problem at a very reasonable price. Would recommend them totally. Andrea & Terry Connelly

Took my car here based on recommendations from my car buddies…read more I wanted an oil change and it was easy to make an appointment. You call for a day and then drop the car the night before or show up in the morning and check in. They verified the oil change and asked if I needed additional service. I asked them to take a look and let me know as I didn't think it did. The staff is really friendly and welcoming. The service was very affordable and the quality and care they put into their work is tremendous. When they called to inform me my car was ready, they validated that no other work needed to be done. But if I wanted to 30K service I could. I decided to pass and doing it next month. They didn't push the services and to call them for an appointment when ready. Lastly, the waiting room has very comfortable theater style seating and a small cafe bar. I'm going to bring all my cars here for future services. Thanks!

Have been going here for years and dropped off our son's new car to be looked over. Needed an oil…read morechange and some other work done. Picked up the car and did not get to far without it smoking. The oil cap was not put on leaving the oil to go all over the engine, exhaust pipes and drained on our driveway. We have been loyal customers here for many years, which makes this experience especially disappointing. We brought in our son's new car for a routine inspection, including an oil change and additional work. Shortly after picking up the vehicle, it began smoking. When my husband later opened the hood, oil splashed into his eye, which was extremely concerning and unsafe. He discovered the oil cap had not been replaced, causing oil to spray throughout the engine, onto the exhaust, and all over our driveway. When we contacted the shop, we were told that if the car was returned before noon, it would be inspected and we would receive a call. We never received that call. Because of this error, we were without a vehicle for two days and had to rearrange work and school schedules, including taking time off work. Ultimately, the only action taken was cleaning the oil spill and refilling the oil. There was no follow-up communication, no apology, and no offer of reimbursement or compensation for the inconvenience and disruption caused. Given our long history with this business, we are very surprised and disappointed by the lack of responsibility, communication, and customer care shown in handling this situation. This was once our go-to place, and this experience has significantly changed our confidence in their service.

Went today for an estimate on what I was hoping was very minor work…read more An elderly gentleman (I believe the manager), came outside, took a look and said "be right back". Came out with a bottle and squirted something on the car, rubbed with a towel and the paint damage went away like magic. I was so impressed with his ethical and professional manner of doing the repair AT NO COST to me!!! Have to wonder how other shops would have handled this. I hope I never need to but will definitely use them in the future. Don't hesitate to at least go to them for an estimate. Kudos to the manager - much appreciated.

Autokrafters on Rand is amazing! I came to them after I got into a minor fender-bender. The staff…read moreare very welcoming and explained their process and timeline. I highly recommend them for their high-quality service and professionalism.

Mike, the owner, was attentive and started the PPI on time…read more His conclusions were very detailed and tremendously helped in the decision to buy the car. Thank you for your great service!

This is a great shop. I needed an exhaust repair on an older Toyota. Mike and his staff took the…read moretime to explain exactly what I needed and worked with me to get the repair done at the best possible price. Professional, knowledgeable and sincere staff. I highly recommend this business.

This place is awesome. Staffs are very nice and helpful. You can trust them and prices are not too…read moreexpensive. They have fast service. Thank you

After all the great yelp reviews and how close they are I knew this would work out great!…read more Not sure who I got on the phone (didn't give his name), but the person who answered sounded like I was bothering him when I asked "do you take walk-ins or by appointment for oil changes?" I still tried to get through the conversation (due to the earlier mentioned advantages) to set an appointment but all the "sighs" and "condescending tone" drove me off and I decline my appointment time of 11am. Maybe they have wonderful service at this shop but I never made it past a phone call...very disappointed!

These are consummate professionals here at Advanced VTech…read more I seriously don't think there's anything they can't handle. They took what was the tired 13-year-old Fiat coupe with 69,000 miles on it. And they basically turned it into a new vehicle that has 2500 miles on the tires up restoration. Consumables were replaced, marginal items were replaced, new rubber and tuning the engine and the drivetrain. And because they did such a fantastic job it made sense for us to continue forward we had the interior redone and a European retrofitted screen that's actually built for the Fiat 500s. Wouldn't have done that if the work didn't turn out as good as it did. Just took it in the other week for an annual physical. One of the senior guys drove my car in to the facility and he said "she's got something knocking under there". (Nothing I ever heard but guess what? he hit it right on the head. And even that was under the warranty for the work that they had done. I would also add if it wasn't covered the price that was going to appear on the invoice was minuscule for parts and labor no arguments! The hell with comfort I'm driving it out to California to see my daughter this year! I believe the $$$ tab came just slightly over the Blue book value of the car. I couldn't be more thrilled. We talked about a lot of things here a lot of work that's been done on this car please if you have questions talk to them they'll welcome your inquiry and I don't want to mislead anyone. Best independent garage.

I work right down the street and a co-worker mentioned she gets her oil changes here. Their…read morepricing is very competitive, they are very nice people. One of the friendlier shops I have been too. I look forward to using them for all our maintenance and repair needs in the future. I really trust them, after the first visit I was sold. Give them a try and you will not be let down

This is the kind of local auto service station you hope to find and keep for years. What stands out…read moremost is trust. We genuinely feel we can rely on their guidance on what actually needs to be fixed and, just as importantly, what does not. You never get the sense that they are trying to sell unnecessary repairs or push work that is not justified. Their work is consistently timely, clean, and professional. They do what they say they will do, respect your time, and offer very reasonable pricing. More than just a repair shop, they stand out as a trusted advisor in helping us maintain our cars the right way. Honest, efficient, fairly priced, and dependable.

This small independent provides awesome service at a fair price. Even provides loaner vehicles…read more Highly recommended.

My family and I have been bringing cars here for years. In our most recent trip, the excellent team…read moreat Advanced Auto managed to solve a problem for me for a fraction of what the dealership would have charged, and they managed to see me on short notice and get me on my way quickly. I'm a happy customer and will continue coming back whenever we need service. I recommend these folks highly.

My TPMS warning light came on and they were able to quickly identify and correct the issue on short…read morenotice. They were also patient in answering my related questions and concerns. Will be back.