TLDR: Trustworthy, Laid-back, diligent, cost effective…read more Recommended by a women who was frustrated by being taken advantage of by OTHER repair shops. They are great at explaining the difference between 'this is a problem-don't drive' vs 'this is a problem, fix in next 15k miles'. I thought I had a bearing issue. They looked at it and said it was a tire issue that really did need prompt replacement. They could not fix it that day (too late to get new tires). So they recommended another shop nearby. Another time, they declared an issue was beyond their ability and suggested the dealer. Much preferred than spending for half a job before they got stuck and cost me a bunch. They seem to handle everyone's car expertise level very well based on overhearing them work with other customers.

They did an excellent job at a great price. They're honest about letting you know which parts need…read moreto be replaced right away and which can wait until later.

If you need an honest, good, trustworthy, CARING mechanic, you need to go to Heart! Every trip…read morethey've been honest (one time they said they can't do something specific to my car- busted steering column- and unfortunately I needed to go to the dealer.) So they're not looking to take your money; they want you to get the work done right! I've seen them handle difficult customers with calmness and respect. But their values are so humane too, which goes above and beyond any mechanic, much less any vendor. They hire special needs adults and do on the job training with patience, repetitiveness, and care. They are LGBTQ+ friendly and safe. I hope the best for this company and its employees, I hope the values never change. Good honest work with good honest people. A company that lives by their name: "Heart."

Very disappointed…read more.... When this auto shop first opened in Northbrook years ago, I was very excited because I thought "yay...I don't have to take my car to my dealership anymore" since I felt I was always overcharged for their parts and services". Heart was a little bit cheaper than my dealership so I was happy to give them my business. The front desk people were always friendly over the phone and in person and they were never pushy. My issue with them is regarding their honesty. I urgently needed a new car battery 3 years ago (2023). I called them on a Friday afternoon to check if they had a car battery for my particular make/model/year in stock. I was told they had it in stock and to bring in my car first thing Saturday morning. I was able to drive my car to their shop the next morning and the store manager at the time made sure that I got a new battery right then and there. He even called me the next day to make sure my battery was working fine. WOW! I was truly amazed by this high level of customer service. I've never had anyone from my dealership call me to check in. So over the next few years, I kept going to Heart for other services and was a very satisfied customer until today (Sept 2026). We needed to replace our car battery today since it was leaking and my husband decided to replace it himself. We went to Costco to purchase the new battery and bring in the old battery (for disposal) and what did we notice today? Heart installed the WRONG size car battery in my car 3 years ago!!!!!!! The Costco employee at the tire center was like "Is this the car battery that was in your car?" due to the obvious size difference between the battery we were going to buy at Costco and the one installed at Heart! Seriously? Not sure if the wrong size affected my car since it was jiggling under the hood all this time! Yes, my car drove fine with the wrong size battery all this time, but they installed the wrong size! The casing for the battery was TOO SMALL!!! They probably don't expect most customers to go under their hood and inspect or change the battery themselves so they probably didn't think we would notice the size difference! VERY DISAPPOINTED! They could have mentioned to me that the car battery they installed was a little bit smaller in size but not to worry since it wouldn't affect my car. A heads up about this would've been nice. But nope....no mention at all! They lost our business. We will never go to them again for any service!

We met Eddie back when he was the best service manager at another service place. He's still the…read morebest most and most honest car guy out there. He'll even tell you if something isn't his specialty and direct you to the next best person. I've had the best deals on brakes, tires, oil changes, alignment, batteries etc. and never been disappointed. Unfortunately we've moved down south and there's no such thing as E&M Auto Doctors here! Have recommended them to everyone and they're all using them.

They were very good in the changes I asked. Price was great…read moreand very reasonable. I would definitely recommend working with them and I would be here again when needed.

I love this shop! It's great! Wonderful owner (Victor) and staff! I will be coming back for future…read moreservice due to great customer service, great work and reasonable pricing + complimentary snack and drinks.

Paid many thousands for series of things he said would destroy motor if not replaced only to find…read moreout elsewhere my car doesn't have those parts. A super nice car doesn't mean people have money to waste. Last time insisted needed extensive replacement wouldn't even agree to look at car & hung up, tho I said no because no leaks. Found it Just needed cheap fluid because it was 26 year old car is why nothing left to leak. Sad as I loved ambiance friendly clean place.

They provide excellent service, and the quality of their work is outstanding. I would highly…read morerecommend Advanced VTech.

These are consummate professionals here at Advanced VTech…read more I seriously don't think there's anything they can't handle. They took what was the tired 13-year-old Fiat coupe with 69,000 miles on it. And they basically turned it into a new vehicle that has 2500 miles on the tires up restoration. Consumables were replaced, marginal items were replaced, new rubber and tuning the engine and the drivetrain. And because they did such a fantastic job it made sense for us to continue forward we had the interior redone and a European retrofitted screen that's actually built for the Fiat 500s. Wouldn't have done that if the work didn't turn out as good as it did. Just took it in the other week for an annual physical. One of the senior guys drove my car in to the facility and he said "she's got something knocking under there". (Nothing I ever heard but guess what? he hit it right on the head. And even that was under the warranty for the work that they had done. I would also add if it wasn't covered the price that was going to appear on the invoice was minuscule for parts and labor no arguments! The hell with comfort I'm driving it out to California to see my daughter this year! I believe the $$$ tab came just slightly over the Blue book value of the car. I couldn't be more thrilled. We talked about a lot of things here a lot of work that's been done on this car please if you have questions talk to them they'll welcome your inquiry and I don't want to mislead anyone. Best independent garage.

Car looks GR88888. Rob and crew r very friendly and will work with u on the best way to repair that…read moremeets ur pocket book. He was very patience with me cause I drove him crazy cause asking him for estimates. He would give me one and I would say can't afford do u have another way. JuneBug

I have used High Tech before and they do good work, but their price point is too expensive. They…read morewill not do the cosmetic fix, but need to take the whole quarter panel off which adds to their cost and time. High Tech estimate ran $1,300 dollars and 4 days without my car. Thanks, but no thanks I'm going to pass. I got my car done for a lot less. They will not do the cosmetic fix, but need to take the whole quarter panel off which adds to their cost and time. The competitor was 40% of your quote for the same work and 2 days. Thanks but no thanks.

Diagnosed the problem with my AC and oil leak with great efficiency and reasonable pricing. They…read morealso gave me a lift to my home and back. Great service! Would recommend!

I dont recommend this place. You make an appointment and they make u wait all day to even look at…read moreyour car.

Was rear-ended a few months back and I brought it to Glen and I was shocked at how quickly and…read moreawesome of a job they did on my Honda Civic. The owner was the nicest guy to me and went above and beyond what I ever expected from a repair shop. I have a ding in my front end and will definitely be bringing my car back to them! I would recommend Glen Auto Body to everyone! Thanks! Bryant

Avoid Glen Auto Body! They take shortcuts and use cheap parts if they fix your car. My Jeep was…read morerear ended and they replaced my hitch cover with bolts and wing nuts. The cover used to have a very easy to remove springloaded twist lock. Also, as a result of their "repair" work, the car is a lot louder on the highway. I completely regret supporting this local business.