Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Fair price, quality work, on time, three out of three. Hopefully I never need him again but if I do…read morehe's the only one I'm going to call

Quick communication but it took 3 different appointments across three weeks finish replacing my…read morewindshield. Black adhesive was left on the windshield from the windshield being installed. I'm hoping windex will take it off.

Short and sweet... reasonable prices, on-site (at home) service, good communication, great work…read more What else do you need??

I had a small dent on my hood. I contacted Gus and he came over the next day and got it back to…read more100%. I would definitely recommend Gus for any dent repairs!!

I don't leave reviews; it takes absolutely fantastic service for me to even open yelp but I called…read moreat 3:17pm, they gave me a price for fixing my window chip. I parked in their lot at 3:40pm and I was back in the road with a perfect windshield at 4:02pm. Awesome people, awesome service.

My windshield was replaced quickly and efficiently for less than an hour. The entire process was…read moreseamless, and the technician was very professional. Thank you Joe & Quentin and to the whole team of Auto Glass Plus. I highly recommend their service!

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

I found a chip in my windshield from maybe a week ago and was preparing to repair it myself until I…read morewas reminded to check with my insurance policy to see if it's covered. I called my Allstate agent and he did confirm that it was part of my policy, then filed the claim and set up the appointment at Safelite for me. When I arrived I spoke with David and at first had to clarify that a claim was actually filed, which was my mistake for not explaining the situation clearly and making it seem like I was just walking in without filing one. He was really nice about it though and was very informative, first confirming again that it was covered, then letting me know that the repair won't make the chip go away and there's a risk of the chip turning into a crack during repair. He was also up-front about how much my deductible is on the off-chance I'd need to replace the entire windshield. He gave me an estimate of 30-40 minutes for them to finish, pointed out their water/coffee/tea station and where the bathroom was, clarified where the chip was, and got to work. After ~35 minutes he came back out to tell me they were done and that the repair was fine and cured so I didn't have to worry about ruining it. Aesthetically you can still see the chip a little bit, but it's much better than before. Overall this was a very straightforward experience with no surprises, and David was fantastic and a very friendly and helpful guy!

This isn't my first rodeo with Safelite…read more Would you believe I had two windshields replaced in the same year, not to mention a service call to repair a chip? But anyway, it would be logical that Safelite would be familiar with my model of car. So the second time I called Safelite, I had pushback that they couldn't replace my windshield. Then they called me back with an appointment. They called me yet again to schedule an appointment at another location, over an hour from my house, for 8 am. I received a call the very minute I was going to leave my house for my 8am appointment (mind you, it's an hour away), that my repair couldn't be handled at that location. Very frustrating. This ends well, however, because I was able to have my windshield replaced at this Morton Grove location. And before I could get cracked windshield #3, I sold the car. TLDR: lots of back and forth to get windshield repaired. Also, cost of windshield was $2500, so you can understand why I wanted to go through insurance and use Safelite. Also: trucks and landscape trucks driving on Edens without covers = bad.

Safelite happened to be partners with my insurance, so I feel like I didn't have much choice,…read moreespecially because this location is 2 minutes from where I live. I had gotten a few quotes upwards ~$100 from a few other places before thinking about calling my insurance about it. I swear I had paid like $15 at some point in the past few years somewhere back in Ohio, but maybe I'm misremembering. This is more a testament to my insurance than Safelite, but I didn't have to pay any deductibles and the lady who helped me over the phone to schedule the appointment was super pleasant, accommodating and efficient. As for this Safelite location, my appointment to get a small chip on my windshield repaired was at 8am as it was opening. A couple walked in right in front of me to drop off their car for another appointment, which took a good 5 minutes, then it was me. The lady who was helping us was perfectly pleasant even though it was early in the morning. I have very low expectations of people's moods when opening their shops in the morning, but I was pleasantly surprised. She even let me sit down to have my McD breakfast inside! LOL (Never expected them to say no, but you never know...) The job was done in less than half hour, which was on point to my expectations. As per usual, they gave the speech about how crack repairs are never perfect and you'll be able to see the remnants of the repair. It was to be expected, so everything was fine. All in all, I was super happy with the service!

Horrible almost criminal like. I paid almost $700 for a new windshield with warranty A week later…read morethere was a small crack. I went in to show them All I wanted was a seal for the crack. I was told mind you a week later with warranty tha it would cost another $178. Terrible criminals my gray hair shows I'm a senior citizen that they took advantage of and wanted to continue to to take advantage of. I had every right to ask for an entire new windshield. WHY DID THEY INSIST I GET A WARRANTY. This will be reported to the better business .. Getting a lawyer for this corrupt gouging will be no problem being they are my uncles.. THE WORST! Safelite you are speculating on how a crack appears a week later. Were you there? To charge me another $178 just seal a tiny crack is criminal and greed & you know it.. I'll manage as you will but I'll make sure people know how you gouge elderly people. You should be ashamed of yourself.. I'm sure you sleep comfortably at night but not happily GREED IS A SICKNESS.. I got it sealed for $20 By an ethical company maybe they can help put you out of business.. Bye Bye

Fast service and friendly staff. They helped me figure out what level I wanted on my windows and…read morewere good with communication.

They did a decent and quick job getting the windshield and side windows done on my SUV, did the…read moreRaynor ceramic based on advice with Eriyk. Feel their business practices and guarantee/warranty could be written out and more specific, get the vibe its a work in progress - wannabe professional shop with owner / workers that have never worked in a professional setting, if you get that analogy. Not sure $335 is a bargain, worked out to $140 per side windows and $195 for the windshield (with a supposed $25 discount on the windshield) but the job is decent, if the 2-3 bubbles I see in the windshield go away, as promised. Will update later if they do not.

Was rear-ended a few months back and I brought it to Glen and I was shocked at how quickly and…read moreawesome of a job they did on my Honda Civic. The owner was the nicest guy to me and went above and beyond what I ever expected from a repair shop. I have a ding in my front end and will definitely be bringing my car back to them! I would recommend Glen Auto Body to everyone! Thanks! Bryant

Avoid Glen Auto Body! They take shortcuts and use cheap parts if they fix your car. My Jeep was…read morerear ended and they replaced my hitch cover with bolts and wing nuts. The cover used to have a very easy to remove springloaded twist lock. Also, as a result of their "repair" work, the car is a lot louder on the highway. I completely regret supporting this local business.