Most unfriendly O'Reilly's I've ever been to. Its too bad I had hoped this would be a good…read moreneighborhood place, I purchased a small item, unfortunately did not make sure I had it with me, called and was told too bad not my problem. I'm sure I didn't pick up this small packet, the counter person did not offer me a bag in which case I would have my Items. Called and let him know he messed up too. He didn't care. Won't be going there again.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I have frequented this store many times and have always had good experiences. Thanks for the great…read moreservice.

I purchased a car from a company that has a commercial account at the AutoZone in Cary Illinois …read more The company purchased a refurbished battery for the car, and within a week I had been stranded more than three times because the battery was completely dead and needed a jump. I went to the Cary location after I had the battery jumped , and the female manager , who is not at all personable , advise me that because it was a commercial account I was not able to trade the battery back in for a working battery . I had to bring the dealer into the location, as well as, the defective battery to the counter. This female manager , refunded the dealer the money that he spent on the battery, and she even tried to imply that the purchase was not within 30 days . The dealer showed her his receipt . I intended to buy a new battery that fit my vehicle, and upon checking out , this manager looked at me straight in the eyes and said that I could not use the battery as a core, because she considered it as damaged . I argue that the battery was defective , and she would not allow either of us to use the defective battery as a core and I would be up charged $22 extra because of that fact . I ended up going to Walmart where I had no problems buying a new battery with double the warranty and I could go anywhere in the country if there was a problem rather than involving the dealer . I can honestly say, that I will never , do business with AutoZone because of this female manager who I felt was trying to defraud me . That store should take a look at her abilities, she has no business sense, and doesn't know how to promote good customer relations . I am done with AutoZone forever .

Marc Hill was great, he helped me et some specialty European brake pads and even provided choices,…read moremaking it all happen to meet my date for a three day track event. We first spoke non Thursday pads shipped by Monday. He has been a great help. I'm not sure I will ever get out to that part of the country but I know a race shop out there that will help out a fellow car guy. LONG LIVE THE "Z"!!

Outstanding client services. The owner took the time today to work with a novice entering into…read moreracing and spent time on the helmet brands, gloves and fit on the shoes. She was very knowledgeable and knew the brands and policies for fit and finish. A number of other clients were there to purchase expensive helmets and were return clients from Autobahn. Really great experience. We are putting the car together and will be purchasing all personnel effects from this great business. Recommend any questions - head to this group. At #gridlife last week - allot of racers recommended this shop.

I can't say enough good things about Shaun, Dave, and the entire team at Douglas Auto. They…read moreconsistently go more than the extra mile. Every time I bring a car in, the service is done promptly, professionally, and with an obvious level of care and attention to detail. I trust these guys completely, and that's not something I say lightly when it comes to auto repair. Put it this way: if my car broke down and I had to push it to Douglas Auto, I'd push it right past every other repair shop along the way. And I'm not kidding. Great people, great service, and a shop that genuinely cares about doing the job right. I wouldn't take my cars anywhere else. Highly recommended.

I love keeping my business local. My SUV was having issues and two shops were happy to tell me I…read moremost likely have to replace my transmission (for a Toyota, really?). Douglas Automotive replaced my transmission fluid and my vehicle is running great! They were also willing to pick me up and drop me off. Now that's service! They also honored a coupon that was coming in the mail. I will definitely be a customer for life as they have earned my trust.

Needed extensive remediation on an "As Is" purchase from a supposedly reputable dealer. Referred…read moreto Lund by a close friend. Jim, Jeff and Greg gave me a complete list of issues and told me what they thought needed attention... pleasantly surprised it wasn't everything on the list. They also gave me a detailed quote. Work was completed for less than the quote because they looked for ways to save money while doing the work. There was never any effort to "upsell" on additional work. They told me what other issues might develop and to drop back in if there were any more problems. There were additional problems and Lund took care of them too, again with an accurate quote and no more spend than needed. I'm impressed by the range of experience at Lund... Jim, Jeff and Greg know what they're talking about. It is very refreshing to talk directly to the mechanics who are actually doing the work, rather than a "service advisor" who is measured on how much he/she can sell you. I have since taken advantage of their free "pre-purchase" inspection service... much better experience making an "As Is" purchase thanks to Lund. Very happy!

I brought in 2 wheels and 2 tires unmounted...I Asked them to mount & and balance 2 tires on my…read morenew wheels.. how hard could it be ? ‍.. when I went to pick him them up, they tried to charge me almost $130. I got the price down because I caught them trying to overcharge me... then after reviewing the invoice later, they still over-charged me for 4 ... I will never ever go back to this place and I will never ever recommend them to anyone ... maybe if someone needs work on a bicycle... but I still wouldn't Recommend this place... I wonder how many other people they tried to rip off that didn't catch it ...‍... my recommendation is BEWARE... Their work was good ..,but it wasn't $130 good .... Not happy being overcharged catching it & then find out that I still paid because they didn't even know the work that they did for me, but they charged me for work. They didn't do.

Shocked by these reviews. Excellent service every time we go. Knowledgeable and quick for oil…read morechange or wash service.

Second coming here for the self car wash and second time there was no soap or wax. This is about 4…read moremonths apart. Pretty shitty for you to not have any soap as it seems from the previous post that this is a common issue at this car wash.

I've always had a great experience at this place. The owner is friendly and easy to talk to. I…read morenever feel pressured and I get an honest opinion on my cars needs. I think they have reasonable prices,plus I get coupons in the mail for great deals for this location. I recommend them to anyone in the area Oh and they even drop me off and pick me up from work, its fantastic!

Brad was absolutely awesome! Came out in the cold, just a work t-shirt on, was friendly,…read moreprofessional, very good conversationalist, and went way above and beyond, for me. My tire air pressure light went on, and he came out, to personally help w the FREE air service they provide. In actuality, while I presumed I was low, due to the cold weather, he helped show me that the psi was actually too HIGH, likely from a previous (overfill). He took exactly the right amt of air out, of each tire, and was remarkably helpful, friendly, and professional. He appeared to enjoy his job, was extremely good at it, and went many extra miles, in the cold, to help me. FRG Car-X is awesome, and Brad is a good part of that. Appreciate fantastic service and work! Made my day, and more. Brad was his name. He was outstanding

They changed my rear brake pads, and suggested new wipers. All of which was much less than the…read moredealer quoted.

Excellent, friendly, and fast service at a reasonable price. Lance and JR fixed my tire and had me…read morein and out in a snap.