I came in today to get some specialty box sizes for my move. I was very uncomfortable to be in the store and choose to stand in the doorway. The guy was taking his time, which I did not comment on - rather HE chose to ask if "I was allergic to boxes" and laugh to himself. No, I'm not - in case you're not aware its a pandemic and I'm returning home to at risk individuals. Thanks for making a simple chore stressful. And is there a reason this store always smells like a moldy mop passed over the place? Won't be back. Have some compassion. Two stars because the past few years have been pleasant, but this interaction literally stunk. read more

Awesome customer service from this guys! Glad that they speak Spanish so they can help my grandparents

Super under the radar place with a huge selection of boxes, such as art boxes If you need a particular size box, check this place out read more

Best prices for moving supplies. The best staff and so easy to order and pick up. Quality boxes at the best prices! What more could you ask for when moving. A one stop shop, tape, paper, bubble wrap, stickers, boxes, specialty boxes. I have used them for every move! read more

Is it weird to just want to go hang out at a random business for hours a day? Because I feel like I would totally come hang out at this place. Their staff is always so friendly and helpful that I leave feeling so great about supporting this business. I run a small business out of Austin that does a lot of shipping and they have helped me learn so much about supplies over the last couple of years. Their rates are great and their local delivery option has been a lifesaver for my small business. I cannot recommend this place enough for you or your business. My business is moving out of Austin but I feel like I'm still going to pop in here from time to time just to say hey because! read more

This is a sound concept and I sure wish that I had thought of it. You too can help the environment in small ways when you buy recycled boxes, and if you need, sell them back to the same place (for pennies on the dollar but still!) I didn't see anything wrong with their do-it-yourself attitude when it comes to moving. If you don't have any idea how to estimate how many boxes you will need, they might suggest a number, but if you are like me and have moved a few times, you kinda know already. In addition to previously used boxes of standard size for sale, they also have paper for wrapping, tape guns, rope, dollys, and every size of new box for sale (or rent as far as dollys go). They have wardrobe boxes, bicycle boxes, art boxes, and boxes for everything else, boxes boxes boxes! Sam is very helpful and was glad to write me a check for the boxes I returned, and even thanked me for recycling. I used these guys last year, but in the chaos that is relocating and starting life in a new place, I neglected to write a review then, but I am happy to write this one. Ecobox is awesome! They have used boxes for a fraction of the cost of new, and they will buy those same boxes back from you provided they are in good condition when you are done with them. Thanks Sam, and thanks Ecobox for taking some of the stress out of moving. Every little bit helps. read more

I needed some boxes for shipping that were of an odd size. Very long in width and depth, but not very tall. Went everywhere in town, no one had them. Found a place that had them online, but they wanted a minimum order of 10, when I only needed three. Finally found this place. They didn't have the exact right size I needed, but cut down a couple of boxes for me to make them exactly the right size. The boxes were cheap, they cut me a good deal on them, and even helped me carry them to my car. Really, it couldn't be better. The review is simple because what I needed was pretty simple -- just hard to find. They hit it out of the park on all accounts. read more

They give you a reasonable price for your used boxes. I received $3.01 for approximately 8 medium boxes. Some people may complain about how much they buy back for, but it's better than nothing and putting boxes in the dumpster, right? My only beef is that they write you a check for the boxes rather than straight cash. I would go back again. Oh, and FYI, they only take official moving boxes (ie moving company boxes, u-haul boxes, etc). So the boxes you collected from Costco or Specs will have to be given away on craigslist. read more

Hard to rate since the fellow at the store was super cool, but nowhere on the website that I could find does it specify that this location doesn't take boxes people want to sell after 3:00pm although the store is open until 5:00. read more

I walk in and none of the employees (4 in total) are wearing masks. But the second I walk through that door, they all scramble for their masks as if the cameras just came on at a White House press briefing. They then ask me to wear one while another employee walks passed me twice without one... so I'm confused. If masks are required, make your employees abide by those rules as well. A joke honestly. read more

EVERY time I come here, I am greeted by very friendly professional employees. Today was no exception. I went into EcoBox after a poor customer service experience at a UPS store, and grumbling about why I was packing an item myself for shipment. The EcoBox gentleman apologized for UPS (!), and gave me a discount to make my day better. Wow, If I could give 10 stars to EcoBox I would. read more

Eh, I came to sell boxes, they paid a little over four bucks for 30 boxes. (I used to do this back in college so I kind of did it for the novelty.) The four bucks would have been fine, but they just weren't friendly. Too, the guy behind the counter needed to shower, badly. There's nothing like offensive body oder to keep people from coming back. I'll just give all my boxes away on Craigslist in the future. read more

I love this concept. Like Javier D, I also wish I had thought of it first!! They have great prices, and it is far better for the environment to reuse boxes until they are at the end of their useful life than it is just to recycle them after one use. Ordering was easy peasy lemon squeezy with their online ordering form and optional delivery - definitely a no-brainer. Our boxes arrived in good condition (you could tell they had been used before, but none were in bad condition). We are still unpacking and have yet to give the boxes back to EcoBox, but if the process is anything like ordering them, I'm sure it will go smoothly. We will definitely use EcoBox in the future! read more

I was looking online for boxes and bubble wrap. I live in Austin, so I wanted to try an Austin company. Also checked Amazon because they are usually my go-to starting place. Decided to try EcoBox. Their shopping cart was very easy to use and adjust. Prices were very attractive. Ordered today around 11:00 am. Total order was enough for free delivery. Selected free delivery next day. I was quite satisfied with the order. But 2 hrs after the order was placed, I received a phone call from EcoBox telling me that the order is ready and the truck can be at my house in a few minutes. So, by 1:15 today, my order was on my porch. I know that such quick service might be unusual, but this experience pretty much locked me in to being a customer who starts and stays with EcoBox. read more

I've been a customer for several years, and beyond the annoyance of having to explain every time the type of boxes I need (wide & shallow to ship my artwork, like 16x20x1), they've been very helpful and affordable. Today a different guy told me they don't carry the boxes I need anymore, and then when he checked "the warehouse", they don't have them either so I would have to wait several days and buy them in bulk when I only needed one. In addition they didn't have a smaller size I also came in for & have purchased previously, and the employee, who said he's worked there for 5 years, basically lifted his hands & shrugged and had no idea what to tell me. I asked about other potential sources (I respect a business who can't meet a requirement but will point me towards someone who can), and all he could offer was UPS with a warning of high cost. I come to EcoBox for the odd sizes that you can't get at a regular mail store/Post Office, and if they don't have them or can't seem to understand, then what's the point? Heck- I'm an artist, I'll just make my own boxes & save the headache! (I gave just one star b/c I walked away with nothing- no boxes and no help.) read more

Fantastic concept here - I've always felt bad in the past when I've had to just toss empty boxes after a move (especially since most recycling pick-ups say "small cardboard" only - and stack of 30+ boxes hardly qualifies for that. I just finished a move and had the movers recommend this place to sell back boxes - and after a move, every little bit helps! I loaded up my car with the boxes after breaking them down and the whole experience of selling back was straight forward and simple. They had a guy help unload the boxes from my car, tally up how many of each size I had, then they wrote me a check for about $10 - which is great considering that normally I would have had to wait for trash pick up day to get rid of them, and also great to know that they can be re-used as opposed to just taking up space in a landfill. read more

I cannot say enough great things about this company. I took over for someone who does the usual ordering for the company I work for. That being said, I had a few questions about the process. I called and spoke with Jane, who was very helpful and friendly. Not only that, but I received a call from the person who was fulfilling my order, who informed me that I had put the wrong quantity on the order form. I was blown away! Most companies could give a damn if they think you got your order incorrect. They also combined my 2 orders that qualified for free next day shipping, all with no hassle whatsoever. SO glad these people are around, we will be a loyal customer for as long as they are in business. Thanks again Ecobox! read more

Jesse was super helpful and professional. He did a great job explaining the tape choices and helping me get the moving supplies to my car. I would highly recommend EcoBox to anyone! read more

Their professionalism, customer service and outstanding attitude were such an unexpected and totally appreciated surprise today. Between Sam and Dale, they went WAY beyond my expectations and since moving is always stressful I appreciated it greatly. I have been a big fan of EcoBox for years and this is the icing on the cake. These guys are awesome. These guys outstanding humans. If you've moving, packing your stuff or need to ship something, use EcoBox. read more

Even though I was able to give them exact dimensions and weight of an item over the phone, the guy just would not give me an estimate, even a non-binding ball park, on packing and shipping. He said they'd have to see the product. It's a frame, you know with glass and some wood. What else is there to know? The guy was nice enough, but seeing as how I'm in California (needing an item in Austin shipped out to me), I can't just drop by to get an estimate. I think they should be able to do this over the phone. read more

Eco Box (formerly Econo Box) has a really good thing going for them. I think their tagline kinda says it all - buy green, save green. Though not the sexiest business to write about, it is one small step toward a more environmentally-friendly lifestyle. Next time you're moving or buying your child a imaginary playland consider buying used boxes from these guys. They also have locations in Round Rock and on Brodie Lane, with more on the way (?) read more

Usually came here and bought shipping boxes , styro peanuts when visiting but they jacked up prices so much as to make it prohibitive to buy stuff. Will go elsewhere next time. read more

I love EcoBox. I discovered this place via someone I work with. I do event management including onsite execution which includes lots of shipping of event supplies. Therefore I needed somewhere reliable to get boxes. The service is always great and I always get exactly what I need. Matter of fact one time I took an item to them and they cut a box down to fit it which in my opinion is going above and beyond. I can't get that kind of pleasant service at the mailing places that also sell boxes. I continue to go back to EcoBox for work boxes as well as personal. When I moved a couple years ago I went here and I was able to sell back the boxes I didn't use. read more

They have just about any box u could ever need here! It was such a great place to buy used boxes for moving, at such a low price. There very friendly and willing to help u out. read more

I walked in and wasn't sure what I needed. The nicest guy imaginable helps me. He walked me around the store, sharing what they had and what to pack in what size box. I ended up getting 10 small boxes, 10 medium boxes, two plastic mattress covers, bubble wrap and a dish pack that protects your dishes. They were out of packs that hold your glasses/cups, so I'll be back. The guy took everything out to my car and got everything in. read more

Wow! They have a ton of boxes in a variety of sizes. The moving boxes I purchased were/are priced lower than even Walmart's boxes. They also load the car for you. I'd certainly go back and highly recommend to others. read more

Wait time has drastically been reduced and prices are still amazing. I've even had walkins where I was serviced pretty quick. So changing my rating from 4 to 5. read more

I had heard about the business model and I thought it was great! It always sounded a bit silly to me that we should have to go to a UHaul or similar and pay so much for brand-new boxes and then just chuck them for no salvage. EcoBox fixes the problem on both ends. I've only been there to /buy/ boxes but really enjoyed the visit. We worked up our shopping list of boxes and were ready to check out. Sam was very nice to us and even helped load our boxes on a dolly for loading into our car. I don't know what the other end of this transaction looks like, but the boxes are gently used and are currently being filled. The location is good with easy access throughout north Austin. It's a win in my book. read more

I found this place while looking for cheaper shipping supplies for work. They have by far the best prices in town. Also if you are an ebay seller they will deliver next day for free on any order over $90. If you need supplies for shipping or moving go to this place. read more

Very helpful, great service and getting to reuse boxes and packing supplies. How cool is that? And I just made $8.23 when I was going to throw it away! I will be back for boxes when I need them. I wish I'd have known about them sooner. read more

Great company to work with, I get shipping supply for my company every month, the sale staff (esp. Carlos) is extremely helpful and courteous to my needs. Get your shipping supplies here because they will have everything you will need. read more

I work for a moving company here in Austin that uses Eo Box for all our packing material needs. I have dealt with Eco Box for 3 years now and I can't find one bad thing to say about these guys. If you want great services, great prices and quality boxes then this is the place to go folks. read more

These guys are great. They have specialty boxes and packing materials plus used boxes for a good price. Friendly service and they even carry items to my car. read more

Great place for boxes. They have all different sizes. They recycle boxes and packing material. We bought some used peanuts for a fraction of the retail price. The staff is very helpful to give you what you need. Highly Recommend. read more

Always have what I need and great customer service . My business is Moving so Eco box and my business go hand in hand . If Boxes and Moving supply's is what you need these guys have you covered ! Thx Eco Box staff! read more

My recently-graduated daughter needed to move a queen-size mattress & box spring and a suitcase from Austin to New Orleans. I called freight lines, U-Haul, UPS, FedEx, but the mattress was a huge problem and I kept hitting dead-ends. Eco-Box had the answer - (a mattress bag and box!) - but the help did not end there. They handled EVERYTHING for us... picked up, packaged, and shipped the items by the most cost-efficient methods (mattress by freight, suitcase by FedEx.) Sam (Eco-Box manager) is an efficient problem-solver, a pleasure to speak with, and truly puts the customer's needs first. This was not an easy task to negotiate from out of town and he saved my sanity. Do yourself a favor and call this business first when you need help with packing or shipping. I was so lucky to find them! read more

I needed shipping from Austin to my business in Seattle and this company was excellent to work with. They are extremely professional, very fair prices and most of all, very friendly and thoughtful. If only more stores were like this. read more

Awesome company, where have you been all my life? I have been ordering from Uline for years and forced to buy large quantities when I only need a few. Ecobox sells single boxes, any size you want. A real life saver for my business. read more

I had a bad experience dealing with this company. I have been buying boxes shipping supplies off and on from Eco Box for the past 6 years. Last week I bought 6 heavy-duty boxes, and I was charged $7.85 per box. Two days ago, I went back in to get 4 more boxes along with some bubble wrap, and the salesman loaded them into my truck, and after I got home I saw that the boxes were not heavy-duty. So today I took them back, and asked for the heavy-duty boxes instead. The salesman first said I owed around $52.00 for the 4 boxes, and when I protested, he said that the boxes were over $12 each. He tried to charge me about $5 a box more than I had paid a week earlier, plus he did not give me any credit for the 4 boxes I returned. When I protested, he adjusted the price to reflect the returned box credit, and lowered the price to $9.28 per box, which was still $1.43 more per box than I had paid a week earlier, and he said he was giving me a big price break. He really tried to take advantage of me, and I am not happy about it, and I advise people to be aware that they will gouge you if they think they can get away with it, so you should avoid doing business with this rip-off company. read more

I love this place. Great prices, great service, great products. I have saved a ton of money buying my packaging materials here. If you have a web-based business then they give you discounts and they will also send invoices to your e-mail account. read more