Had to make quick copies for a presentation and the staff assisted me with cut and paste process to make my final presentation a success doing my crunch time. Way to go! read more

Office Depot - Making copies - Office Equipment Near Me - Austin, Texas

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I was looking for a desk chair and I had the pleasure to be helped by John, he pointed out to different chairs and explained to me the different features. His help, amiability and patience helped me so much, I was clueless about all that information. It sounds easy to say I'm going to buy a desk chair but I was looking for the most comfortable and perfect chair since I will be doing back to school for few years. I felt getting a good chair would make my experience more enjoyable. Thank you John for making a difference and helping me get the right chair for me. I even got a discount and they assembled for me, best experience read more

Office Depot - I'm so happy with my new comfortable desk chair! - Office Equipment Near Me - Austin, Texas

It took over 10 minutes to get a customer service rep to assist me with buying an ink cartridges for my new HP DeskJet 2800e. We had a lengthy conversation on the difference of a 61 and 61XL both that's for my printer. I purchased the 61 only to get home and discover I needed a 67 or 67XL. So frustrating to wait for assistance only to get wrong information. read more

the best part about my visit is they had what I needed in stock. I went over to the print & copy center and read the self-service sign. no where does it say that printing is a self service option. the clerk behind the counter told me printing was an only self-service option. he gave me a brief explanation and walked off. Once I figured out how the printing worked and got everything done, I walked over to the register and was assisted by the clerk who couldn't even say hello or bye or have a nice day at the end of my transaction, even after I thanked her and wished her a great day. the service was horrible and no one seemed to enjoy being there at all. I understand we all have tough days, but when you walk into an establishment, specially retail, that has 0 energy and as a consumer you feel more of a bother than an actual customer generating revenue for the location. read more

I've been shopping at this store for a very long time. It's a really good store. They have just about anything you could need in stock and prices are good. I've bought quite a few things there that were on sale too at excellent prices. I do like the fact that you always have Sales People willing to help you find something. read more

This store had the basics I needed. Desktop inkjet printers of many brands go bad eventually, & Office Depot has a good selection of printers. read more

This Office Depot has the best selection of paper clips you will ever find! Clearly the best paper clip provider in the State, and Austin area too. They have jumbo paper clips, mid sized paper clips and small paper clips that come in all colors and make a nifty paper clip necklace when going out on the town with co- workers. Everyone in the company is well trained on the whereabouts of which aisle the best paper clips are on, not-to-mention their insightful comments on the versatility of the many different kinds of metal and plastic paper clips. There are paper clips for jobs of all sizes, big and small wide and thin, and even magnetic paper clips, which allow you to attach children's artwork to refrigerator doors. I've never been so happy with my paper clips that I get from Office Depot. I will go nowhere else for paperclips. read more

Wanted to give Sean (maybe Shawn) in the print dept a shoutout for great customer service. I had just been to the South Park meadows locatio and the lady working print was trying to charge me an additional $60 for a print job and being very rude. Sean put the order in within minutes and made it seem like no big deal. He printed them quick and took care of me! Thanks ! read more

Wow! such incredible customer service! One employee took his time with great patience and made kind efforts for a customer in line ahead of me who had a big printing order. Another employee then considered our long wait in line and took care of us very quickly with super friendly service! Will definitely be making this Office Depot my no. 1 shopping place! Thank you so much! read more

Needed help emailing some documents. They were helpful and I was able to do what I needed.

I was in the market for a new office chair and had been to several stores in search of one that met my very exacting criteria. John assisted me and walked me through the store's large selection of chairs, patiently walking me through every one. He is an excellent sales rep and we found the perfect chair for me at a great deal! 10/10 would recommend the store and I hope you also have John assisting you! read more

I spent 14 minutes walking around the store looking for 1 product. Walked towards a few people to try to get some help. Maybe because I'm in my gym clothes I was discriminated against? I don't know. But people either walk away or ignored me entirely hahaha. I dont think anyno one cared if I was there or not. I probably could've fell down on the floor and not gotten up and nobody would have A. noticed or B. cared lol. Bye Felicia read more

These guys always do a great job in the end. Every now and again they make small errors, and they always fix them quickly and with a great attitude. For the price and time frame I'm happy to continue to use them for all of my quick turn around printing needs and office supplies. read more

Office Depot - Print and copy center. - Office Equipment Near Me - Austin, Texas

If you order something from here, don't be in a hurry. We are a week past when our first shipment was supposed to be delivered...and 3 days past the second. We called, they said it would be delivered, yesterday. Super inefficient and not the place you want to order from if you actully need something when they say they will deliver. read more

Office Depot you lost a customer today. I came in to have three pages laminated , at my request to have the edges trimmed there was an extra charge per side per page, really? ? I'm in business, I know profits, I understand it,but this action requires very little effort from the associate to perform. I couldn't help leaving there with the feeling that I was ripped off, The amount was insignificant, but the principle huge. I won't return. read more

The print shop team are stars! It was crunch time for a presentation, and they went out of their way to get it done. Perfect prints, and the presentation was a hit! read more

Absolutely the worst customer service in the print center that I have ever experienced. The man who "helped" me was condescending and obviously does not enjoy his job. I left and went to one of the other locations I frequent and received the service I'm used to from Office Depot. I will not be going back. Terrible read more

After a few years where Office Depot lost its way, this store has come roaring back with a vengeance, especially when it comes to having the right item at the right time with the right price. Much earlier in the year, I bought a micro-cut shredder here at half-off. That same night, their staff helped me score a pair of name-brand 23" monitors for a ridiculous price of $125 apiece through arrangements with a sister store that had the inventory in stock. And just this past weekend, I was able to find exactly the set of Holiday 2012 postage stamps I wanted on a Sunday afternoon. What's special about that? Just the previous afternoon, the line at the Oak Hill station would have entailed an hour's wait, and I was in and out of here in five minutes. That alone endeared this store to me. I will most definitely be back! read more

I called prior to going to Office Depot to ask about American legion discount and they told me where get the discount codes. I went into the store found what I needed and received the %15 discount. The store was clean well lite and well laid out read more

I went to a competitor and although the customer service there was excellent, the technology was not up to par. I tried multiple ways to access basic documents and none of them worked. I went over to this Biz Box in Office Depot as a last resort. I was able to access my google drive off of the printer very easily. One of the documents that wouldn't print at the other place wouldn't print here either, but instead of it just saying "not accessible" it actually stated that the format was off so that was helpful. I haven't used one of these places probably since Kinkos but my printer was broken. If I have to do it again, Biz Box technology is up to date, easy to use and good in a pinch. read more

Staff is extremely rude. Need lessons in customer service. They clearly hate their jobs and take it out on the customers just trying to purchase items. read more

I wandered into the store one day looking for the impossible: tiny little printable labels that I could stick on book galleys. I approached one of the employees and said: "You know those little label maker thingy-majingies that spit out those thin little labels? I need one of those, but I only need a few labels, so I don't want to buy the whole contraption." Well, that employee happened to be a manager named Jordan, and Jordan opened up a drawer and found exactly the contraption I was talking about. He printed out a few sample labels on the spot so I could take them home to try them on my books. When I came back to the store several days later, with the correct label dimension figured out, he didn't miss a beat and printed out several more labels for me. Then, when I asked him how much I owed him, he said, No charge. Now, THAT is amazing customer service. And, I have to say that I did wander around the store after our label making adventures and of course found five other items that I just had to purchase after Jordan's helpfulness. He earned my business for sure. I'll be back! read more

Took a copy of my car's original window sticker to get more copies made. Katherine (hope I'm spelling her name right) attended to our request. She was VERY friendly and quite competent and was also a car enthusiast. She did an excellent job creating exactly what I needed! The next day I went again to make more copies. She had already clocked out and was about to leave. She stayed to take care of me on her nickel. I really appreciated that as she came through again with excellent work. Thank you so much! You don't find dedicated young people like her very often. read more

Came in looking for a cheap, disposable fountain pen. Yeah, that's not normal, but who's been to an Office Supply store that didn't have aisles of writing instruments. Evidently, who ever plans the layout of this store. They had probably the shortest writing implement aisle I've ever seen in an Office Supply store. Wow, that stop didn't work. So, I decided to get a replacement charger for my phone to use in my car. Well, not many of those either. I frequently see double chargers and it's my go to since we usually charge more than one device at a time in the car. Well, the only one that they had was a lonely neon purple/pink. My son wouldn't let me buy it. The store is huge. The selection is pitiful. I randomly walked around and could tell that this store's best days are over. read more

Horrible customer service!!! I wanted several spiral bound notebooks done and the printing station guy wanted me to do self service when there's only 1 other person ahead. I asked several times for the email address so I can forward the files but he just kept pointing to the self service area and said everything could be done there. So...I can print AND bind the notebooks(no bindings located in self serve area) myself? I didn't know it's my responsibility to do his job. read more

Office Depot is a great place to not only get the stationary you need but it's also a great place to pick up a new printer, some wireless networking accessories or just grab some random massive assortment of office cleaning supplies. The staff here is pretty knowledgeable although admittedly they can be a little hard to track down sometimes. The prices are always cheaper on sale items than the other options but the regular prices are generally higher than other places like Target, Best Buy, Wal-Mart, etc. The location is convenient to all of the major freeways and parking is always plentiful. They offer a number of services from copies to computer repair and more. Not a bad place to equip your office like James Bond. read more

We had our wedding programs to print, and not a lot of time to waste. We needed them on vellum paper, and lots of places we called wouldn't print on vellum, even the other Office Depots in Austin. But the printing guy at this Office Depot would! And he did! He did a great job, pulling our document off a flash drive, making sure none were smeared, and getting the project done in the time it took us to grab lunch at Red Robin nearby. I was so impressed, I filled out a glowing review on a comment card. read more

I ordered a cabinet on line from Office Depot In June. WE had it scheduled to be delivered in the first week of July. Several more attempt to schedule delivery, their driver delivered to the wrong place. More attempts made to get this corrected. Here it is August (been too patient with this) Office depot checked with their delivery person and they said it was delivered at the end of July. I told customer service, why would I continue to waste my time to pursue this if I received my order - Now I'm asking them for proof. They said they had someone signed off on receiving the 65LB Cabinet - The initial or person signed off on it is no where near anybody at my place. The cabinet is almost $400 read more

The worst experience ever during tax time. When they were out of 1099 envelopes, I ordered more through them after they said they would get delivered to my office in a week (2-3 days before the tax deadline). This was not the case. A) The shipping time was different that the original time quoted to me, which when I called Office Depot, they told me basically that there wasn't anything they could do and to call their hotline. This hotline was not helpful. They just didn't want to deal with me anymore. B) Their processing office put the address in incorrectly, so it never even came in at the later time they said it would get here (Jan 30th). This doesn't make any sense since the Shipping Address listed in the order was correct in the first place, wtf... NEVER order from Office Depot. The other office supply stores will definitely have it and with better customer service. The employees are obviously not on the same page with company procedures there and just want to take your money. Needless to say, I will not be using them ever again for our company needs. read more

The computer repair guys are fantastic. Polite, knowledgeable and easy to work with. Bought a new printer and computer and none of my info (like tax returns and photos) was lost. Technology moves fast. Trust John. read more

I had a difficult print job that had already been misprinted once. I tried to get help from two other places but kept getting extremely high quotes and was told it could not be done the same day. From the moment I walked in Fran was very patient with me, helped me find the right solution, and worked with me on the price. She even made sure it was done the same day. I really appreciate her wonderful costumer service. read more

The print department got my order wrong, not once but twice with the same mistake. I ordered ten copies of a notebook and they only printed one. Fast forward two weeks I retried and ordered ten copies of a notebook and they only printed one. read more

"How did you enjoy your experience today?" the check-out lady asked me as I was finally able to make my way to the check-out. You see I don't go during lunch hour when everyone else is in there, I go well after lunch hour to miss all of the lookie-loos's. Plenty of help at the front door to welcome you but no one to assist when looking for items. The check-outs are always under-manned and all it takes is ONE return item to throw a monkey wrench into the whole process. In my case it was a return and someone who wanted certain items on 3 different cards. YES, the manager comes over to the register and punches in a code then promptly walks off as 6 customers are standing. The poor "office services" printing girl wanted to help but she's trying to help with a purchase and an order from someone who needs printing services. I'm pretty easy going so I go my happy little zen place and chill our but the folks around me weren't so fortunate. "How did you enjoy your experience today?" she wanted to know..........time to go to the WE WANT TO HEAR FROM YOU survey code on my receipt. read more

Matt has some of the best customer service!! He was so thoughtful and truly cared about what what I needed. He even suggested other products for lower prices and recommended me additional things that I would need in the future. read more

This store could be a perfect 5 stars but no cigar...I have many business needs like cards and fliers I have printed for my retail shop, cards and laminating for the jewelry sales business and other needs but this store is so hot I can't even think. Or plan. Or design. Or shop. This is Texas y'all and those electronics in there make it even hotter. Apparently your thermostat is governed in Florida ? Really ? Don't want to go to Staples but yeah....cool = comfort = more revenue. Just saying. read more

Just sad. This store did not carry a product on its website, so I have to special order it. The product did not work properly. I take it back to the store, and they refuse to take it (or even send it back for us to EXCHANGE). After scheduling a pick-up 6 (SIX) times, Office Depot has stood us up 6 (SIX) times. DO NOT SPECIAL ORDER ANYTHING FROM OFFICE DEPOT. GO TO BEST BUY INSTEAD. read more

Worst customer service ever. People get done with others and instead of helping they just walk off and pretend to be doing something else. Should call corporate on this place. read more

Every time I visit Office Depot I receive the most amazing customer service. I was looking for a new printer to replace my HP5510. I really liked my 5510 but you can't get it anymore and the newer models are bulkier and more complicated. I found a 5520 (minor upgrade from 5510)in clearance still in the box for about 50% off the original retail price. I couldn't be happier! read more

As far as Office Depots go, this one is OK. It can get fairly busy on weekdays, but the selection is pretty good. The staff is helpful but again.. can get busy and seem inattentive. read more

The print department at this location is extremely unprofessional. I called about having a document printed in a larger size and the woman who answered told me they were under construction but could have it done sooner if I needed it? I told her I needed it in two hours and she said they'd do it. I called almost three hours later telling her I was gonna stop by in an hour (that would have given her four hours total) and she said she hadn't done the job. So I asked her when she thought it would be ready so I'd know when I could pick it up, and she could not give me a time frame at all (hours or even days) and then told me to have it done elsewhere. I am shocked at how unprofessionally she handled the job I sent her and worse, that she made me waste three hours before telling me she wasn't going to do it, when I could have called a different location and have the job done already. I do not recommend printing here! read more