I completely back everything Alex has said. I'm not sure why you continue to single me out when…read morethis was a move that both Alex and I were involved in together. Whether I paid or he did is irrelevant--we both contributed to this process equally. To clarify a few things: I had my own dollies and equipment, and both Alex and I were moving significantly more items ourselves than your movers were. In fact, I noticed multiple times when I went down to the truck that both movers were just standing inside, not actively working. Several items they did handle--like my paintings that were still sealed in plastic--were wrapped unnecessarily three or four times, wasting time rather than helping the move go more efficiently. Yes, the elevator used was the freight elevator, but even if it hadn't been, both available elevators were equally close to the unit, so the point feels moot. Most importantly, the way you've chosen to handle this as a business owner is honestly shocking. Arguing with customers, deflecting accountability, and lacking basic humility or professionalism--especially when we were among your first clients and you had no reviews at the time--is both disappointing and embarrassing to witness.

great service showed up on time and got it done they came prepared with Dollie's wrap and moving…read moreblankets the owner was very helpful making sure everything went smoothly

Can't say enough about this company. From my first call in to get a quote, to the professionalism…read moreand attention to detail my family witnessed throughout the ENTIRE process (packing, loading, unloading), to ease of payment - these guys are 5 star across the board. I've usually been a DIY'er when it comes to moving but I was in over my head and stressed to the max. These folks put me at ease and made the dreadful a delight. Pack N' Go Movers is our go to moving company here on out no questions asked.

Pack & Go Movers helped move a gentleman from his condo to his new assistanted living home. They…read morewrapped his fagile cabinet to ensure it would be safe during the move. They also put together a new in box bed frame in no time, it would have taken us well over an hour to do oursleves. The team was professional, courteous and will most definitely be using them for my future moving needs. 5 Stars!!

There is no one in this industry like Richie Flores and his team. It's as simple as that…read more Not only is he an incredibly nice human being, he is as careful with furniture as he is strong. He and one of his crew members moved my wife and I across town and while we're not a family of five, we have our fair share of junk. Absolutely none of it was damaged -- the expensive items were wrapped in furniture pads and blankets to ensure its safety. I could go on but there's really no point. Richie Flores is the guy. I will call him the next time I move and I will hope that he's available.

RUNNNNNNNNNNNN don't do business with this company, they are scammers. I found them on Craigslist,…read moreMarcel if that is his real name was nice at first, I booked him 3 weeks before my moving and deposit $25, confirmed my booking again 4days to moving all still good. Moving day, they didn't show up, no call no show, and didn't pick calls either. Finally pick up my call at 3pm claiming he "forgot" his phone at a customer house, and he offered to refund my deposit but rather he declined my request then when I resend again he just let it expire. I have called numerous times it always he is NEVER available. Run while you still can, they will make you pay exorbitant price at last minute from another company

Unfortunately we had a bad experience. Luckily it turned out to work out, however here is what…read morehappened; This is an email I sent to the company a few days after our move...and have yet to get an acknowledgment or response. We confirmed our appointment on friday and were told we would have movers to help unload our 16' truck somewhere between 4 and 6 pm on Saturday. (Originally we were told after booking, that this would take 5 hours) I called first thing Saturday morning to make sure mine and my husband's phone number was in the system, and again, confirmed the appointment. I was told at that time that it will likely be closer to 4 because of the way the schedule looked and that we would be given a call if they were going to be later than that. At about 5:40 my husband and I both attempted numerous times to get in contact with Move Drs to no avail. We had heard nothing from the movers, and only had been given one contact number where we left messages. I also sent an email requesting an update. We had to return our truck on Sunday by 9 am and were going to be charged a 70.00 late fee for each half hour it was late, so at that point we wanted to make sure someone was coming or if they were just no-showing so we could get othe movers in there to move if possible. I was out of town and my husband was alone so it was not an option to move it in ourselves. After numerous attempts, and 3.5 hours later, my husband posted on the facebook page for move drs with the situation and almost immediately received a call stating they were on their way and would be there in 45 minutes. After about an hour, another call came saying they had the wrong address and that they would be there in 20 minutes. They finally arrived at 8pm. Everything was done by 10pm, however at this point, nothing got put together, and the move in was extremely disorganized because it was a "rush to finish" Also, the two men that moved in had no way of covering the carpet, and they walked all through our house with dirty shoes moving stuff in and out. I'm not sure if this is standard for the Move Drs, but I am extremely disappointed with the service, and hope that this is not how all customers are treated. To top that off, one of the movers asked for a banana and then left the banana peel in a corner of our new place, not in the trash.

I purchased 2 hrs of moving services from Move Drs on Jan. 24. I called Move Drs on March 26 or 27…read moreto schedule my move date of April 6, which was ultimately scheduled for 10:00 am. Move Drs called at 10:20 on April 6 to cancel. Their reason was that they had a fire in their office and when I asked, they reported that they did, in fact, have mover crews and trucks available, but the manager decided to bring the crews in to clean up the office instead of taking care of the appointments that they had already committed to. I certainly hope there were other extenuating circumstances. It seems like a better choice would have been to hire a cleaning crew and kept the moving crews and trucks working to take care of the customers. Move Drs also told me twice they would find another company to move me later that same day but I never received either a call from a new mover, nor a follow-up call from Move Drs. All of this was last minute and ended up costing me substantially more in surcharges since I did not have a prior scheduled appointment. . To me, Move Drs views their business as a one-time customer exposure with little attention to any repeat business and cares nothing about service

WE did a move out - store - move in residential move with them. Everything was wrapped and treated…read morewith respect. The crew was awesome. We take pride in our belongings and everything was placed in our new home without a scratch. We would highly recommend them. Dale and Betty Georgetown

I would not recommend this company to any of my friends!!! Represented as a first responder owned…read morecompany you would figure they would stand behind and honor their service... I used this company for a move and as a result of said move my living room tv was damaged. I contacted their company to place a claim and was sent a letter for intent to file the claim. Since receiving the letter the company representative no longer answers my calls, voicemails, or emails. I've tried following up several times for approximately 2 months since I made the claim with no response. $1400 tv was damaged and I will be seeking legal restitution as this company has refused to honor their service. I would note the moving experience wasn't bad, but if an item is damaged by your movers you should honor your claims for damages!!!

https://www.facebook.com/share/17GqEDx35n/…read more We used this company as recommended by our home finder. While the movers were very polite and maintained a professional demeanor, they damaged our entertainment beyond repair. The movers were apologetic and assured us that they would take care of it since the company had insurance. Our entertainment center cost over 800 dollars and the piece that was broken was a vital piece as it holds our entertainment center together. Later, they stated that the insurance covered 43 dollars and the owner ever so graciously (insert sarcasm) offered to pull out of his own pocket 7 dollars to make it an even 50. We told him the amount to replace that piece and asked to replace it instead he did not agree to replace what they damaged. We have a storage that needs moving and asked for services to move a few boxes from storage. He offered it at a discount. The discount they initially gave us was 60 an hour. They do not stick by their word on their website to protect us and our property. Their insurance is worthless. We tipped their guys 50 dollars for their courtesy and kindness and their assurance to take care of the damages. I would not take their offer to move our tiny storage because I figured what if they damage something else. we are actually losing money by hiring this company. I do not recommend this company at all. I wouldn't even accept a free move from them any longer (if they even offered that) with how we were treated...as if our valued things are none of their concern. we weren't asking for something unreasonable just to pay the price of the broken piece for us to order or them purchase the part that they broke themselves. My resolution was 50 dollars.

What a great job Trey and his partner did. Both extremely friendly and took care of everything that…read moreI asked. Would definitely use them again.