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    Recommended Reviews - Pak Mail

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    2 years ago

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    5 months ago

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    3 years ago

    Such a great local business. They were very helpful, even as I kept changing my mind on shipping. Really nice folks...

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    3 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Quick service. They were friendly and helpful. I will use them from now on!! Near my home too.

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    6 years ago

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    19 years ago

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    13 years ago

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    15 years ago

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    11 years ago

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    6 years ago

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    7 years ago

    I loved my experience with Pak Mail! They were able to send my package efficiently and their customer service was fantastic

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    6 years ago

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    13 years ago

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    7 years ago

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    17 years ago

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    13 years ago

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    15 years ago

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    alex j.

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    15 years ago

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    12 years ago

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    6 years ago

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    8 years ago

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    11 years ago

    Wildly overpriced. Not particularly helpful. Luckily there's a UPS store at 34th and Lamar that's much better.

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    10 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    Ask the Community - Pak Mail

    Review Highlights - Pak Mail

    This location is in Tarrytown so you don't have to drive into the city or westlake to send your package.

    Mentioned in 2 reviews

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    Two Men and a Truck Austin North - They threw stuff in one of the sheds that I had to run into the door to get it open

    Two Men and a Truck Austin North

    (80 reviews)

    Used the Two Men and a Truck located at Nmays S in Round Rock. Hopefully this is the same franchise…read moresince I couldn't find a Yelp site for them. We used this service with 2 stops and then a final destination for a local move of some of our belongings. AJ and Travis were the young men sent to facilitate our move and boy did they ever. On time, careful with our belongings, polite and professional. They worked at a fast pace yet were extremely careful with our belongings. Because the first stop was our storage unit my husband also viewed their HWY driving, they drove at a good clip, but followed all laws and did not speed, but did not dawdle to pad the time like some hrly moving companies do, loading at both locations went smoothly as did the unloading( which I was there to view). I can't say enough good things about AJ and Travis! While they were careful of our belongings they were also very conscious of the time and they beat the low estimate of the quote I was given. I would absolutely use their service again and I would even recommend asking if AJ and Travis are available!

    Edit: Posting a picture of my receipt since they can't "find" me in their system…read more The guys who handled our move were nice and worked hard. They started off moving very quickly, although understandably that pace slowed down throughout the day, it was a full two-story home, so I certainly didn't expect them to maintain that same speed the entire time. I appreciated their effort and tipped them very well at the end of the move. We moved to a different city, and our new home was undergoing renovations, so we weren't able to immediately unpack and inspect everything. Now that we're finally getting settled and unpacking, unfortunately we're discovering quite a bit of damage. Several pieces of our more expensive furniture have scratches and damage that were not there before the move. Even more disappointing, both our 82" TV and 55" TV were damaged during the move. I really wanted to leave a positive review because the crew themselves were friendly and seemed to work hard, but the amount of damage we're discovering is difficult to overlook, especially considering the value of the furniture and electronics involved. A moving company isn't just being trusted to move boxes from one location to another; they're being trusted to properly protect someone's belongings in the process. Unfortunately, based on what we're finding as we unpack, that part of the service fell short.

    BCS Moving - She tried to look cute for her mugshot?!?

    BCS Moving

    (4 reviews)

    YES!!!! This is your moving company!!! Not only do they…read morerock doing a great job, Seth and his team are polite and upbeat! I had been the victim of a bait & switch mover and was forced to pay much much more than their not to exceed estimate. I was not allowed to talk to the owner. Horrible experience. No ghost owner, Seth is with you the entire move and working hard along with his crew. He even reminds them about proper body mechanics to keep them safe. Moving is never fun but Seth and his guys make it as nice as can be. I am going moving back to the Dallas area and hope Seth will be able to make my move for me. You can trust him and belongings were handled with care. Seth is always there to make sure all is well with your move and keeping his crew safe too.

    Seth and his crew have helped us out three times. The first time they helped me haul some heavy…read morefurniture to my storage unit when we were putting our house on the market. While at the storage unit, they then also helped me repack half of it so I could get more in. The second time, I hired them again for their storage unit repacking skills for a second storage unit, where they saved me half the space! The third time they helped us move the big stuff when we finally sold our house and moved. The things that are nice about Seth and his crew are: They really know their business. They're reasonable in price and they work not only hard, but efficiently. They're pleasant, courteous, respectful, professional and at the same time, they are easy going. The guys get along and work very well together. They saved me from having to rent another storage unit thanks to their masterful storage unit packing skills. Items I thought might be an issue for them weren't. I kept waiting for a "but" or hesitation for one thing or scenario or another and there wasn't one. Not even for the rock wall in front of my old house, which other people had complained about. They didn't care if I worked right along side them. Whether you can afford them for an entire move or not doesn't matter, the level of professionalism and service is as high. They totally get budget concerns and will work within your budget. They work hourly, so set the hours and they will work within that. Seth is a straight shooter and doesn't mind questions, even repeated ones. Didn't matter how tired or stressed we were, these guys got it, didn't bat an eye and basically did all they could to make everything easier. For which I thank them greatly. :) All in all, each experience was very positive. I heartily recommend this company for your moving or storage unit repacking needs.

    Two Men and a Truck South Austin

    Two Men and a Truck South Austin

    (205 reviews)

    Move was on 6/5, here was my conversation with Tristen the next day:…read more Yesterday's move did not go well. The team sent was incredibly slow. I understand that it's hot out and in no way is it acceptable that I was working harder and faster to move my belongings. Additionally, I was charged for 4.25 hours of work on top of the $160 travel fee? Why am I essentially getting charged for both travel and workers? Not to mention that your guys went to the wrong address for delivery at first so I'm getting charged for incompetence and slow workers? Also one of the guys took a 10min+ bathroom break at my new apartment. I get that nature calls and I also think it's reasonable to take breaks like that off my bill. Had I not been working as much as I was to move my stuff (both to the truck and from it) I would have had to pay for another 1-2 hours of labor which is absolute robbery. Please let me know what can be done to make this poor experience right. Tristen on 6/5: Hi Sean, I'm sorry to hear this. I will look into this and I'd like to follow up with you on Monday. Tristen on Wednesday, 6/11: Sean, do you have any photos or videos that show the crews inefficiencies? I am trying to corroborate this with the crew and dispatch manager but I don't have much to go off of. To follow up on the travel charge- that covers the time spent driving to the load location and back from the unload location, fuel expense, use of the truck and tools and equipment that we use during the move. ------- Pictures and additional text conversation included. Absolutely terrible actual service which matched the customer service. My favorite is where the team lead told me that they went to the wrong location and that it would be an hour to get to me despite me giving him the exact address and the apartment complex. I also gave them my address about 10 times when requesting and signing off on service so being charged for their inability to put in an address adds to the shi!show that it was to hire this company.

    RUN FAR & FAST (AWAY) FROM THIS LOCATION!!!!!!!! DO NOT…read moreSTOP. DO NOT GO. DO NOT CALL. -5 STARS IF THAT WERE POSSIBLE. This location is an absolute RIP-OFF. I've used Two Men & A Truck seven or eight times over the years, across multiple states, and never, not once; have I experienced anything remotely close to what I endured on 12/17/2025. This franchise should be shut down, full stop. I never even thought to check reviews because my past experiences with this company have consistently been excellent. In fact, my previous move into Austin was outstanding, fast, efficient, detail-oriented, and professional. I was so impressed that I tipped each mover $100 and even gifted them brand-new clothes and shoes that had belonged to my late brother. That's the level of appreciation I normally have for this brand. This move? A complete disaster. The two movers, Austin and Fernando, were pleasant enough on a personal level but professionally, it felt like I was watching two people move an apartment for the very first time. Fernando tried to keep things moving, but they were completely out of sync because Austin simply could not keep up. Let me be very clear: This was a one-bedroom, first-floor apartment, moved just over TWO MILES away on the SAME STREET, into a second-floor loft. Total time? Almost FIVE HOURS. They complained about long walkways yet arrived without the proper equipment, which slowed everything down to a crawl. And to make matters worse, they didn't even move all of my belongings. I still have items left at my old apartment, costing me more money daily because I still have not been able to turn in the keys. I also lost a full day to move the rest of my stuff because I had to go to work. Everything was boxed and ready before they arrived. Yet Austin spent an excessive amount of time shrink-wrapping items furniture as if we were transporting things across state lines. We were moving down the street! The pace was so painfully slow that I eventually told them to only move the large items and I would just move the rest of my things myself. Now let's talk money. I was charged $160 per hour PLUS a $160 trip fee. WTF?????????!!!!!!!! Yes, read that again. The total came out to $1,040.00. I have never paid anywhere near that amount for a local move; ever. When I complained, and when my mother complained, we were met with passive-aggressive disrespect from the Operations Manager who came out to the site, he was so disconnected it felt like talking to a Charlie Brown character; nothing but noise, no substance. Then I was escalated to "Good Olé Patronizing Tristan," who proudly identified himself as some sort of Director. I could not tell. He handled my complaint with zero care, zero accountability, and maximum condescension. His response? "We're just having a conversation." No, Tristan; we were not. You were deflecting. You and your staff are incompetent. This clearly isn't his first time treating customers this way. He knocked $200 off the bill, leaving me to still pay $800.00, despite the fact that not all of my belongings were moved. Let me be blunt: It's very easy to be smug and disrespectful over the phone. That behavior is cowardly, unprofessional, and unacceptable. Be careful the energy you throw out because you will be faced with it right back if the lessons in customer service are not taken a round turn on. I contacted corporate and filed a complaint; only to be routed right back to Tristan, even after clearly explaining that he was part of the problem. I did not want to speak him but in that money I tried. He did not. "There is nothing more we can do!" I am definitely reporting this franchise to the BBB. They cannot keep operating in this manner. And I'll say it again for emphasis: I WANT MY MONEY BACK. YOU DID NOT RENDER QUALITY SERVICE. If you value your time, money, or sanity; RUN. AND FAST!

    Pak Mail - shipping_centers - Updated September 2026

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