My lovely hostess who I was bunking with during my stay in Austin stepped on my glasses and bent them into a shape they were not meant to go into. I was pretty certain that there was no hope. We brought the specs to Eclectic Eyewear and the amazing clerk found a pair of replacement stems and made everything good again! The selection of frames is pretty out of control-but thankfully I can make mine last a little longer! The replacement stems a mere $10 but some of the designer frames are pricey! read more

The prices these people charge are out of this world. My wife asked for the prescription of her contact lenses so she could get it (much, much cheaper) elsewhere, but they knowingly gave her incomplete data so she would be forced to buy from them. The most expensive place in the city -- "conveniently" located across the UT campus so a lot of out-of-towners who do not know any other options would not know about their price gouging. I'd been a customer for 30 years but my patience just ran out. read more

I walked in with a pair of Oakley sunglasses that needed repair (a lens had fallen out). I did not purchase these here. They fixed it in about 2 minutes AT NO CHARGE! Now that's service! WOW! read more

I walk past this place all the time, but I finally tried them just last week, and I had a wonderful experience. All of the staff were extremely helpful and seemed to know what they were doing. They did their best to cut me some price breaks (didn't have my insurance card), and there's a small discount for UT students :-) All in all, this place has a great atmosphere, and I will definitely be using them as long as I'm living here! read more

Went in for my first ever pair of glasses, wasn't quite sure what to expect. I had been referred by a coworker who found that Eclectic seemed to have the best prices on designer frames. They were immediately warm and welcoming when I came in for the exam and not pushy when it came time to pick out frames. I would have given higher marks but the optometrist I got for the exam was a little frustrated that he could not provide a clear solution. He hung in there and we went through the exam again, and I got the right prescription. I went back for frames after doing some research, and they had the best deal. With my insurance and their careful guidance, I walked out feeling like a got a good deal at $28.75, out the door. Great deal, warm staff, definitely worth your consideration when its time to get new glasses! The whole experience was awesome! read more

This is the place to go for some truly unique frames and great customer service -- both medical and sales-wise! I love my new glasses, I bought two frames - both cute little cat eye shaped, one with jewels at the edge, the other a great bright blue! They have a wide selection of styles, at a wide price range to fit any budget too. They send their glasses out to have the lenses made, so except a 7-10 days wait for your new frames. They fit contacts too. The sales staff was very friendly, real down-to-earth Austin people. They helped me pick out frames appropriate for my face and pick the right lenses for my wearing needs. They were not pushy and gave me plenty of time to think things over. The doctor was fantastic! Very friendly and professional, he took time to explain his procedures and results with me. Over all a great experience AND they have their own parking lot out back with a half dozen spots - what a treat! read more

I've been here about 4 times in the last 6 months. First, my car was broken into and the jerks stole my prescription sunglasses. So I looked on Yelp and discovered Eclectic Eyewear. My prescrip from Houston was only 6 months old, so I had it faxed to me and went in to get sunglasses. Zach was super patient and helpful and helped me pick out a pair of sunglasses. Then a few months later I got a wild hair you-know-where and decided that, at 31, after 10 years of glasses, I want contacts. So I made an appointment with Dr. Gajda and they taught me how to put in contacts and got me all set up. I went back a week later for the follow-up and I wasn't happy. Contacts were weird, I was having a hard time reading and the brightness of my monitor suddenly bothered me, etc. So Dr. Gajda had me try a month-long pair instead of the 2-week type I'd first tried. And those seemed better. I don't know if they actually fit better or if I'd just been being a big baby and needed to get used to them. I suspect it was the latter. At any rate, everyone there has been super helpful and I LOVE LOVE that they have their own parking lot. So I'll go in, and then find an excuse to go to Cream Vintage, Urban Outfitters or Terra Burger. (Ahem) The only thing I regret is that I haven't had a chance to buy any of their fun glasses frames! Next year, I guess. read more

I'm glad to have a new place to get my eyes examined! This is my first positive experience at the optometrist... ever. in my life. This optometrist was the first one that didn't scold me about my terrible vision (surprisingly, this happens very often at walmart and even master eye associates). Staff was very knowledgeable and friendly. Optometrist did a very thorough examination and explained my options for contacts. She checked which brands were available for my prescription (since it is very high), which definitely saves me a lot of time. Since I don't live in Austin she didn't require me to come back to check the fit of the contacts, so that made things very convenient. She was great at addressing my concerns beyond the basic eye exam. I had misplaced my prescription during my move so when I called back they made it easy and said they would just fax it directly to the company so it would be quicker than me picking it up. A+ for customer service, convenience, expertise A+ for providing parking spaces, especially for it being located in west campus Will definitely go back again! ALSO there is a student discount. Don't exactly remember what it was, but they will mention it when you check out (it's nice not to have to ask for it). read more

I needed to buy new glasses and was considering going to Lenscrafters or Eyemasters. Then I came on yelp and read all the reviews for Eclectic Eyewear. I am very pleased that I did. I walked in yesterday after realizing it was right on the Drag (I am a graduate student at UT). Martin greeted me very nicely and I told him I needed new glasses. We sat down and he told me all the benefits I get with my insurance (Superior Vision), which are amazing. I asked about lenses and he explained all the options. I knew I was interested in AR coating and he told me about those options, as well. He handed me a tray and said I could pick frames and they would hold them for me once I came in with my prescription. I was there about 30 minutes. I went in today and purchased a pair that he had picked out considering the styles I was looking at. I liked the pair but not the color. At the time I didn't know it came in the other color. He went over all the options, again. I expected to spend about 200-300 on my glasses. I spent 199.20. As I was leaving the store I saw a pair of glasses that I liked. I called about 10 minutes later and asked him to hold that pair and that I might switch them out. I returned in a couple of hours. He was out to lunch but another associate helped me and found that the same pair I had purchased were available in the color I wanted. It actually was in the tray of glasses we looked at. Hehe! So we just switched them out. I am very happy with my experience at Eclectic. The people there are really nice and knowledgeable. I am very selective with major purchases, which as a grad student means anything over $50. This is definitely the place to go. Although I wanted to get glasses quickly, I realize that those other types of places are poorer quality for sometimes much more money. I am glad I found Eclectic and I know it will be worth the wait. read more

Scheduled an appointment to get my contacts prescription renewed. Went in and did the exam and was told everything was fine and that once they ordered samples of my contacts they would call me. I asked if I needed to schedule an appointment and was told "no fittings are on a walking bases". Received a call the next day from a gentlemen who said my contacts are in and informed him I was out of town and asked if I could schedule an appointment the following week to come and and again was told "no appointment needed for fittings". When I showed up for my fitting I was told that the Dr. needed to be present for the fittings as that was what she noted on my file and that she was off that day and that they couldn't do my fitting as well write my prescription. And asked me to come back. Needless to say there was another Dr working that morning but was told he could do my fitting because he wasn't the prescribing Dr. I asked if could just get my prescription as I would order my contacts on-line and was told i could get my prescription until I saw the Dr. When I asked why I wasn't told that by the two individual who told me I didn't need an appointment I was told "I am just doing my job", to which I replied "me too I am just doing what i was told". Sadly there was no attempt to resolve the issue and was told I could get a pair on contact for the day until I came back for the exam. When I asked for my money back I got no apologies and felt that the who,e experience overall I was inconveniencing them. HORRIBLE CUSTOMER SERVICE. NO EFFORT MADE TO RESOLVE THE ISSUE. DON'T WASTE YOUR TIME OR MONEY HERE GO TO: MODERN EYES 2222 Rio Grande Suite 180 Austin, TX. 78705 In and out in 30 minutes with prescription and contacts and was $10 cheaper for same exams and included my pupil dilation (Eclectic Eyes didn't do) with better service, cleaner office and friendlier employee's. read more

Today I got terrible service ... again ... and I decided that finally I was going to change my optometrist. I've never had a good experience here but it is convenient to UT so I have come here for years. The doctors have always been impatient with me and rushed me through the exam. The sales people have always given me a hard time about putting my lenses in vintage frames. And floor people have occasionally insulted the eyewear I was already wearing (!). So I am tired of rewarding bad service with my continued business. Today I walked in and was the only person in the showroom. They had a limited selection of Ray Ban frames and I asked if they could instead order what I wanted. "Maybe, but we need to know the name of the frame." I said I had no idea --- just Ray Ban. Could I see a catalog? Total silence. I described the frames I wanted, but the sales person just said nothing. No offer to show me some selections, not sharing of knowledge or recommendation after I provided further details ... I hung around for a bit in awkward silence and decided to leave. Enough is enough. read more

I don't face eyewear problems frequently, its always something like once in two years, one or the other screws on my glasses goes bad. I have been to this place twice until now, and fixing something as small as screw, they finish within a minute and didn't even charge me once. I would surely recommend this place to anyone around UT. read more

I love Eclectic Eyewear! Since I started school at UT, I needed a place to get more contact lenses. They're in my network. Dr. Gaijda is super nice and all the staff is very professional and helpful. I got a prompt phone call reminder for my appointment which is a good thing since I always forget. They do overnight shipping regularly, so I could get them the next day is much better than compared to the old place I used to go to back home that would take a week or more. They have a selection of glasses that really is eclectic and I'm sure I'll buy some from there later on too. However...recently (May 2013) - I had an appointment with Dr. Kerr instead of Dr. Gaijda... Dr. Kerr was rather cold, unfriendly, and made a snide remark and is the reason I will be giving 4 instead of 5 stars. I will be wanting to see Dr. Gaijda only from now on. read more

The folks at Eclectic Eyewear are absolutely FANTASTIC! After going to them for the first time over 15 years ago when Santa Fe Optical didn't accept my Vision insurance, Diana - the proverbial "straw that stirs the drink" at Eclectic - found the lenses that I wanted at Santa Fe in a catalogue and ordered them for me. Just another example of this wonderful team at Eclectic going the extra mile. Made the mistake of going to a closer Optometrist in my neighborhood, but ventured back to Eclectic after several years of haggling and mediocre experinces with that office. NOW I'm back at Eclectic and a bonafide lifer with Dr. Gajda and his wonderful team. Every visit I've had at Eclectic has been a truly exceptional experience. read more

I love Eclectic Eyewear! I have been getting excellent prescriptions and then buying glasses with them for many years. They have Fun Frames! It is not uncommon for me to be stopped by strangers asking where I bought my ultra-cool glasses. I have always enjoyed good customer service with them. Five stars! read more

Eclectic Eyewear - Eclectic Eyewear has a cute and colorful location on (The Drag) Guadalupe. - Eyewear & Opticians Near Me - Austin, Texas

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I'm on the fence about Eclectic Eyewear. I am unable to get back downtown until after 6 PM on weekdays so I had to opt for a weekend appointment - availability was about 2 weeks out. Parking was easy- their parking lot was full however there was ample street parking. When I first arrived, there was one other customer who was being seen by the doctor. There were four employees working behind the desk. I had to fill out some new patient paperwork and then hang out for about 25 minutes before my appointment started, despite being at the office at my appointed time (one of the first appointments of the day). After filling out my paperwork, the guy who was currently being seen was told to sit down next to me to let his eyes adjust before the doctor checked his eyes once more. It was super awkward - the two of us sat on this bench while the four employees and the doctor stood 3 feet in front of us around the desk and talked about coffee, food, appointment load, happy hour for next week, etc. My appointment is starting late and now I have to look at the backside of the Doctor and listen to them all gab about food and drink... fantastic. That kind of left a bad taste in my mouth. Dr. Kevin Gajda was just fine. Very friendly, honest and a relatively quick exam. When I came back out to pick out my new frames, the office was more busy - probably 5 or so customers. Despite reviews, I felt like I had to beg someone to help me pick out frames. The guy who helped me was nice but very quiet and not very outgoing. In past experiences at other offices I've had people pulling different frames saying things like "oh I know just the pair" or "these would look great on you." I just wouldn't call him enthusiastic. When I picked up my new glasses two weeks later I was able to get in/out quickly. My only problem was that when I paid on the first visit with my FSA visa they overcharged me. I found out on my receipt (I had to ask for it. How would I have known otherwise?) that I had a $14 refund "on account" at the office. I didn't even read it until I got home so I couldn't ask for the refund at that time. I had to submit receipts to verify my expenses to my health insurance and due to the discrepancy I had to make 3 different phone calls to resolve the issue and avoid having to pay for the glasses out of pocket. My prognosis: Doctor was great, iffy staff and an accounting mistake that caused me to spend too much time on the phone. read more

Understandably, all of the people who work here are college students (besides the doctors). So don't expect the highest level of professionalism. Each time I've been in there, the group of employees are standing behind the counter gabbing on about something, seemingly unaware that there are customers in the store. You can tell no one has been really trained on what they're supposed to be doing and I wasn't totally confident in the pre-exam I was given by one of these students. The doctor I saw was pretty condescending and talked to me like I was an 18 year old student (I guess since that's the majority of the traffic they get). I have light colored eyes with pupils that are naturally dialated more than the average person's pupils. She told me (in a serious voice) she was glad that when she shined the light on my eyes my pupils seemed to retract, otherwise she would have thought I was on something. REALLY lady? I won't be going back. read more

I have a "glasses" face and now that I actually need some, I'm super psyched to get a cute pair. I looked at my optometrist's selection and didn't find anything cool enough. So off to eclectic eyewear I went. Now the problem is that I want everything in that store. An incredible selection, normal pricing (except a 50% off rack -- SWEET) and some kind of crazy buy one, get one deal. I'll be back with a friend or twelve to comb through their super fabulous glasses. read more

Eclectic Eyewear is fabulous! First of all, they have full office hours on Saturdays, which is hugely helpful, because I already spend my weekdays at the doctor and dentist (neither of which ever seem to be open on weekends). They have an incredibly wide selection of frames, and their staff is knowledgeable and friendly. I wanted to get both glasses and contacts, so the staff took a look at my insurance and figured out how I could get the most coverage from the insurance company for both purchases. I really appreciate that they took the time and effort to do, and I'll definitely be coming back for my eye exam next year. read more

I cannot say enough about how great this place is. First of all, you can't get service like this anymore. Eclectic builds up a very loyal clientele base because of their service. Diana and the doctors are top notch, and will bend over backwards to get you what you need. For instance: I was stuck in France and ran out of contacts, and Diana overnighted a pair to me. I paid for the shipping, but it was a hassle for her to fill out the paperwork and stuff and she was right on top of it. The frame selection, as other reviewers have mentioned, is super cool. They carry a line called Pro Design from Denmark that I really like. Check this place out!!!! read more

I recently go my eyes checked at the doctors outside LensCrafters, but I was unimpressed by their frame selection and their extremely pesky sales people so I decided to give Eclectic a try. I originally did not want to go there primarily because I thought trying to find parking on the Drag would be, well, a drag, but when I got there I discovered they have a fairly large parking lot in the back. They really have a great selection of trendy frames that can fit into an budget. I was not too restricted in this regard, but the frames I ended up loving were only $40. I also got a pair of awesome sunglasses, but the sunglass selection is pretty limited (maybe 50 frames), although they can make any regular frames into sunglasses. If you don't have insurance, they have a buy one get one free policy that looks really good, though it is limited to certain frames for the free pair. Overall I love this place and will be back for all my eyewear needs. The only downsides are the small sunglass selection and that fact that they send the lenses out to be made so you have to wait about a week. I was used to LensCrafters' ready-in-an-hour policy so this was a drawback to me. But if you can wait a week, it is worth it! read more

I love eclectic eyewear! I moved to Los Angeles and had to get a new prescription from a new place and its just not the same. Eclectic eyewear had the best selection of frames and Dr. Irwin and his staff were so helpful. I lost my Michael Kors pair I got from them, and I had to settle for new ones that just aren't the same :(. They also had a special deal where I got another pair of glasses for free! I also had to get new contacts, and the ones prescribed by Dr. Irwin were cheap, comfortable, and very thin. My new ones are 40 dollars for 3 pairs. YIKES! Looks like L.A. will have 1 more terrible driver that can't see! read more

In February 2015 I received eyeglasses from Eclectic Eyewear. I requested the standard plastic lenses. When I went to pick my eyeglasses up they charged me $105.80. I thought it was odd but paid it as I needed get back to work. On 7/10/15 I contacted Superior Vision to ask questions about my plan and it was discovered that time by Superior Vision that I should not have paid anything but my $35 co-pay. When Superior Vision contacted Roland at Eclectic Eyewear after some prodding, he finally admitted to Superior Vision that he made a mistake by ordering the wrong lenses and told me and Diane at Superior Vision that they would refund my $105.80. A few days went by and still no refund, then someone named Dianna (who was extremely rude) from Eclectic Eyewear called and said in order for me to get my refund I have to return my glasses for the ones they should have made in the first place and that is the ONLY WAY I could get refunded $105.80. With that said - they want to remake my lenses at THE COST OF $129 PLUS refund my $105.80 for a TOTAL COST TO THEM of $234.80, however Dianna said they could not afford to just give me a refund for their screw up because they "are a small optical store so they have to remake the lenses in order to give me back the $105.80".........SERIOUSLY? That does not make sense - when they will SPEND $129 ON TOP OF REFUNDING my money.........(eye roll here) The lenses are made specifically for my eyes and for them to insist that I return the pair of lenses is ridiculous - My lenses are not like a pair of shoes that can be resold to someone else. The lenses were ordered WITHOUT MY KNOWLEDGE OR CONSENT and they want ME to jump through hoops to get a refund for their screw up! UPDATE: 08/07/15 - I filed a complaint with the BBB. Eclectic Eyewear provide a receipt that shows that I acknowledged that I was to get the basic plastic lenses and they are trying to put it back on me saying that I agreed to no exchanges & no refunds - Ok......ummm - first of all that is for the lenses I should have gotten and secondly then why are they trying to EXCHANGE the lenses I have now for the ones I should have had in the first place? Something stinks here....... read more

This joint has been keeping me in frames for a few years now. Being bespectacled is my calling card, so you know I've got to keep it tight in the glasses department. This store has the best selection in town of the funky and fashionable in eyewear. They let you browse for-everrrr with no presh. Believe me, I tend to take about two hours to pick out a pair, bless their hearts!, and their salespeople are tactfully (if brutally) honest with you. Both eye docs located there are highly affable, even to a neurotic such as myself who likes to know they've scored a 100% on the exam (A+ is my middle name, no matter what the exam, dammit!). Best of all? They accept UT insurance (among other kinds), so I can get the height of specs fashion without having to drop a dime of my own money. read more

I just got an eye exam here and everything went fine so far - I left with a close-to-my-prescription pair of contacts and should have the perfect script next week. I saw tons of cute frames and am tempted to pick up a new pair the next time I'm in, too! read more

I was going to Europe for a month and needed a pair of contacts before I left. Dr. Gajda and his staff were incredibly unhelpful. They didn't have my prescription in the store and would give me it to order it through anyone else. They clearly wanted the profit from my order, even if it meant I would be blind for a month in Europe. I also told him that I couldn't see well with my glasses yet he told me they were "close enough." I have to sit about 2 feet away from the TV to read the score if I'm watching sports and feel like I'm gonna wreck any time I drive with my glasses on. They are obviously not strong enough. Many of these reviews sound like they were written by the friends of or staff at Eclectic Eyewear. I didn't have a good experience and wouldn't go back. read more

Great customer service, especially for a busy Saturday afternoon. They carry some of the same midrange to high end brands that you'd probably find elsewhere... bebe, CK, nine west, lacoste to gucci, fendi, etc. If you don't have insurance, they offer buy one get one half off, but they no longer do the 20% discount. read more

Selection is pretty good, mostly thick rimmed stuff for right now. Prices seemed fair, especially if you have insurance that is..

I have bought all of my glasses here - helpful and friendly staff! good stuff!

I came from out of town for the week and out of nowhere my expensive sunglasses I bought elsewhere came undone! I purchased a cheap eyeglass repair kit from the drug store but that did no good, so I google searched and found this place and they were so helpful. I went in and not only did the guy give me a replacement screw for my glasses, he also tightened both screws up for me free of charge. read more

Great place and the service was excellent from all of the staff. They have a great selection of frames, as well. Hands down 5 stars. I haven't worn glasses in over 10-years because I had Lasik done, but my eyes aren't as good as they once were. This was my first visit to the optometrist in over +5 years, not good. However, Dr. Gajda was my attending optometrist and he was incredibly professional, concise and very knowledgeable about the questions that I had. He let me know the reasons of why my Lasik had run it's course and the eye exam & procedures done were very informative & easy. I normally hate doing those exams because of how awkward they normally are, but in this case it was very simple and Dr. Gajda made it as easygoing as it could have been. The very cool thing about this place is that the service was quick and easy, they don't make you feel pressured whatsoever. The staff was also very helpful when I was choosing frames for my eyeglasses and they broke down all of my options that my insurance offered. They even let me know what was the best course to take to make my insurance pick up the tab for the majority of the overall cost. They took the time to explain it to me and to me that's pretty awesome. And on the plus side, the music selection is legit. Needless to say, I will definitely be going there from here on out. Very, very cool spot that I would highly recommend to anyone. read more

I've worn contacts and glasses since age 9. For the past 10 years, my optometrists have had trouble getting my prescription right, and I've had to go through several rounds of contacts each time. This is the first place that educated me on the difference between "clearer" is not the same as "darker" on my eye exam, and also that my actual prescription was not made in contacts - which is why my prescription was always a little off. I wound up getting contacts and a low-vision prescription and poof! Crystal-clear vision! Thank you so very much for your excellent knowledge! read more

This place is really awesome! So many brands and great CS.

Zach at Eclectic is the man. I fell in love with a pair of sunglasses. He called the lab, did lots of complicated math to try to make it work, but finally had to tell me that they just wouldn't work for my prescription. After helping me find another pair that works, he figured out the arcane path through the insurance maze to get me the best price for the new sunglasses along with the new lenses for my current glasses frames (which nobody else in town would do for me, just one more thing to love about Eclectic). Everyone at Eclectic is friendly and helpful. You won't get your glasses in an hour, but you'll get the best frames and the best service, plus you're supporting a local business. What's not to love? read more

Getting glasses here is easy and fast and (assuming they take your insurance) cheap. I got an exam too- not from Dr. Irwin but from the other one whose name I can't remember at the moment. He was very nice and friendly and patient with all my second guessing "wait go back to A. okay let me see B again. no wait A is better. uhhhhhh... durrrr..." etc. Anyone who can sit through that without yelling is awesome. The frames selection is great, with a variety of prices from relatively cheap to pretty pricey. And they have a decent turnaround time to get them back to you. Also, it's a parents nightmare to take two little kids with you to a room full of easily broken, kid height GLASSES that they CANNOT TOUCH and the office staff could not have been nicer or sweeter about it. KINDNESS WIN! read more

I'd managed to snap the bar of my prescription sunglasses and I had to fly out of the country that very night. I didn't want to buy a new pair of sunglasses in a hurry --- I just wanted my old ones fixed. So I had gone to Eclectic with an emergency sunglasses repair, and the guy there calmed me down, quickly fixed my sunglasses (without which I simply can't drive during the day), and wished me a good trip. And oh, he didn't charge me anything, and I hadn't even bought those sunglasses from Eclectic! The people at Eclectic are super-friendly. In the quick 5-minute stop that I made there, I saw a wide variety of frames. I will go back and buy myself a new pair of glasses when I'm back. read more

I stopped into Eclectic Eyewear to get a pair of glasses repaired. The screw was quickly replaced free of charge! I was greeted warmly as soon as I walked in the door. It was nice, cool, and calm in the office. Great customer service! I would absolutely recommend to a friend. read more

I busted my glasses being a fool while working on campus. I walked over. They fixed them. In today's day and age when it often seems service is dead it was wonderful to experience the opposite. Thanks! I'll be back to buy my next pair here. read more

Alex (Alejandra) helped me and my husband pick out frames today. She is super to work with-knowledgable, kind, and really good at finding the right frames for your face. In fact, she is so great that we each purchased two pairs of glasses each :) Thanks, Alejandra and we look forward to working with you again. read more

What on your body makes more of a day in and day out influence on your appearance than glasses? Boring, same ole same ole glasses is NOT ok - don't do it! Eyemasters is one huge room of vanilla style frames and the local optometrist has a huge selection of glasses for Pappaw with one row of Danny Gokey glasses. (btw to Pappaw - its ok for you to get cool glasses too!). So unfortunately finding a groovy eyeglass place is not easy. But stop the search because Eclectic is very groovy. Most frames are not cheap (they do have some "bargain" frames), but c'mon - we are talking smack dab in the middle of your face here. You should spend as much on glasses (on your face) as a decent watch (on your arm) and your best shoes (on your feet) combined x 3 (this is an industry accepted formula). Service I got was great and very friendly. read more