John made the process of buying my new 2017 Lexus effortless. He was very responsive when I ran into issues, picked me up from the BART station, and made the paperwork process clear and fast and DMV requirements easy to understand. Plus of course a great car at a fair price. The complete package! Would highly recommend John for your used Lexus needs. read more

THEIR PRICES ARE WAY LESS THAN OTHER DEALERSHIPS!!! They specialize in Lexus/Toyota lease-returns so all of their cars have very low miles, come with a full tank of gas, 2 keys, and are incredibily clean. We recently purchased a 2015 Lexus RX350 in March 2017 and both the experience and price were fantastic. One of the first used car dealers I have been to that is so honest and straightforward and has such a genuine concern for customer satisfaction. They wery super easy going, with no pressure at all. They work by appointment, so you can meet anytime, even after hours. I highly recommend them to all who want the same car the Lexus dealer sells at a fraction of the price. read more

We recently bought our Lexus SUV from John and we couldn't have asked for a better experience! John is very knowledgeable about Lexus cars, super easy going, and answered all of our questions. As everyone says, the prices are unbeatable and the cars are in great to near perfect condition. If you're interested in getting a Lexus, I highly recommend going to John and you will not be disappointed. Thank you John for providing such wonderful service and for your honesty! read more

Amazing car dealership that specializes in low mile Toyota and Lexus cars and SUVs. We bought a very clean pre-owned Lexus ES 350 and we're quite pleased with the experience and the price. Will definitely be telling our friends and family about this place. read more

We have purchased 2 Lexus cars from eCars Direct and worked with John both times. Great experience....fast, easy and straight-forward! We live 1.5 hours south of walnut creek and did most of the work over the phone. Once we arrived, all that was needed was signatures on the paperwork! And to take a tour of the car of course! We love our new cars and will be back to eCars Direct to work with John for any future purchases. read more

Never knew buying a car could be so easy and hassle-free. John was a no-pressure guy, very knowledgeable about every detail of the car I was looking at. The car I bought from him was in impeccable condition . I highly recommend using eCars Direct and working with John if you are in the market for a Lexus. read more

Just bought a nice, clean Camry from this small dealership, and I can't overstate how exceptionally good an experience it was. John responded promptly, gave us a very good price, and was a joy to work with. I'll certainly reach out to him again for my next vehicle purchase. read more

Over many years, my husband and I have purchased both new and used cars. We always consider the value of a purchase and the people you work with when purchasing. I think most of us know the challenge of dealing with new car dealerships and used car salesmen; not good. We were in the market for a new, used car for my husband. He was ready to part with his 2002 LS Lexus for a much newer model. We looked online, at the local dealerships, etc. He found John through a Craigslist posting. We made arrangements to meet John over the weekend. The car was lovely but not quite what my husband was looking for. John was professional, polite and a really nice guy. We felt bad asking John to meet us on a weekend and then not be interested in the car. We never felt pressured at all, in fact, we were disappointed not to do business with him since he was so pleasant to deal with. After a brief conversation, John felt he could still help us even though he did not have a car that met our immediate needs. My husband and John chatted and they found a car that could be the one. Long story short, John found the perfect car for my husband. A 2015 ES350 with only 5,800 miles on it! It was delivered on time and was everything we expected and more. The delivered price was still below the cost of a car of similar condition on any used car lot or online. John was a pleasure to deal with and explained the purchase process clearly. We look forward to many years of enjoyment with our new car. We have already passed John's name on to friends. read more

We bought a lexus from a dealer in Gilroy (CDJR) early 2019 and it was one of the most horrible experiences ever. So, I was not looking forward to going thru the process of buying a car again. John changed that. Working with John was one of the most seamless, pain free, and professional experiences I've had in quite some time. John was responsive in his communications, informative, no hassle, no pressure, easy going and able to answer all my questions. Even after the financial transaction, John took extra time to take me through some of the key features of the car which was very appreciated and made the drive home with my 'new' car that much more enjoyable. Since I had spent a lot time researching and waiting for the right car / right price, I was able to compare John's prices with the market. I am very pleased to state that his prices are highly competitive and when comparing apples to apples, his was better. The condition of the car is excellent and I am very impressed and pleased in working with John. If I am in the market again for another car, I will go to John first! read more

Super cool guy! Plus, he totally knows what he's doing in the car-buying/selling arena!! Buying a car can be so STRESSFUL...but John took all that away. Will definitely be using him again and referring friends & family! :) Great deal! Great selection! And Outstanding Service!! read more

This place went above and beyond our expectations. Amazing dealership with great cars and very low prices. All the cars were clean titles and low miles. We were very happy to come across this place. Very knowledgable dealership. Ecars direct was very patient with us and explained all the details about the car we were interested in buying. We just love our new Lexus and the price we got. It was even the exact color (black) that we were searching for. We will definitely be recommending them. read more

As every other reviewer says, John is awesome. Easy going, straightforward, no pressure, and very knowledgeable on his Lexus product. This is the way to go for a used Lexus! He buys at Lexus Fin'l Auctions just like the dealers do, but has low overhead and passes those savings to you! Sadly, my beautiful red RX350 with only 20,000 miles on it was parked outside my office 3 days after I purchased it and an older women became disoriented and drove into my car and the parked car next to mine. So much for my clean carfax :( so sad; $12k of damage When I reached out to John for some advice and information he was very helpful and supportive. Luckily, no one was injured, but a real bummer for me. My Lexus is being repaired by a Lexus Authorized Collision Center in Santa Rosa (Freeman Collision), will update w/a review on them once I take delivery. As to John, you can't go wrong with him. He is makes it very easy to buy a nearly new Lexus for great savings. Thank you John! read more

Purchased a used Lexus from eCars direct. John is as helpful as he is genuine. Best car dealer I've ever dealt with. Fair, honest, and to the point. He didn't add on a bunch of fees, what we agreed on was honored. He even fixed a few dents on the car for free for me. read more

What an amazing experience for a first time used car buyer. I called on a Sunday morning and test drove the car an hour later in Walnut Creek. I got a copy of the Carfax via email and the car itself was in PRISTINE condition for a price that was $1000 less than anything listed on Criagslist or Dealership websites. John went out of his way to make sure I was not pressured into buying the car and the entire experience was exactly the opposite of how I imagined buying a used car would be. I wholeheartedly give John and E-Cars Direct 5 stars and would recommend him to anyone looking to buy a used car without hesitation. Elliot San Francisco read more

Great experience... John was honest and very easy to work with.. bought a 2016 rx 350 and wrapped it up in less than a half hour...highly recommended. read more

When I arrived to E-cars Direct, I was quickly pleased to see that they were not a "high pressure" lot and after looking at some of the cars in the lot, knew that they were very professional. All their cars were immaculate with what looked like new tires and brakes on them. The engine compartment looked like new. The insides were fresh and clean smelling. I cannot say how much I was impressed by the low pressure and smooth transaction. I would recommend these guys as your first stop if your in the market for a used car, especially a newer Lexus. THANK YOU E-cars Direct!!! read more

This place is too good to be true!!! We bought a very clean low mileage Lexus that was a prior lease return from Ecars Direct and saved over $4,000 from the same car that we were looking at from Lexus of Stevens Creek. They specialize in Lexus and Toyotas and are very knowledgeable about them. The entire transaction was extremely smooth. John made us feel very comfortable and was not pushy at all, not like your average car dealership. Non-stressful and patient to the max! I would refer them to anyone who wants to save time and money. We will definitely be back to purchase our next car from the Ecars Direct. Amazing savings and amazing cars! read more

Excellent Customer Service! John went above and beyond to help me find the vehicle I had been looking for all along. I went in told him what I was looking for and we were able to find a great car within the price range I was looking for. Highly recommend!!! Thank you again John! read more

I recently was looking for a charge cable for my 2015 plug in Prius and contacted John from a Craigslist ad I saw online . The cable was listed in new condition ,which I was I was a little surprised when I saw it in person it was practically brand new. John was a little negotiable on the price so I can to his place of business to pick up the cable . He was such a a nice honest guy he offered if I needed any car fax in the future to be checked he would gladly do it for me . Dave read more

This was an overall great experience for us and for our daughter, who was getting her first car. They were patient and explained the process so that a younger person was able to understand it. E cars Direct was fast and very professional, and the paperwork was streamlined and easy so that we didn't have to wait long. We will definitely return again. Great customer service and no hassles. What a different kind of car buying experience. Thank you all for the help and our amazing car that my daughter is in love with. read more

After driving around to 4 other dealerships, I found that almost all used car dealers make it a habit of misrepresenting mileage & condition on their cars. The mileage in the ad for the car I bought from ecars direct was actually LESS than what the ad stated. Also, the condition was just like new. I was super satisfied buying a car from John. He was extremely nice, and professional at the same time. read more

I Just bought a Lexus from John a few days ago. John is awesome, very nice and friendly, honest, professional and very easy to deal with. The whole transaction was easy and quick. I highly recommend anyone to John if they are looking for a Lexus car. I am so glad that I found John. read more

We bought a 2015 Lexus RX350 from John at ecars yesterday. John buys only recent lease return cars direct from Lexus financial services. He prices these cars several thousand below typical dealer prices and therefore moves the cars quickly. If you see an ad in craigslist for a car you like and the price seems too good to believe --- believe it, and set up a visit quickly because it will be sold within a few days of when he receives it. He is a gracious, natural guy who looks you straight in the eye and seems very honest. He doesn't add extra fees to a sale like you would find at a big dealer. Anyhow, it was a totally enjoyable experience and we couldn't be happier with our "new" Lexus. A+++ read more

I was referred by my sister-in-law who has purchased a couple of cars from ECARS DIRECT. My experience there went beyond my expectations. John made my experience easy and stress free. He was very kind and knowledgeable and answered all of my questions before I asked. The new Lexus we bought was in immaculate condition, the exact options we wanted, and had super low miles. I easily saved $4,000 from buying a car from the Lexus dealer. I would recommend not only Ecars Direct, but also John to anyone looking for a great hassle free car buying experience and an amazing price. read more

Immaculate cars with even better prices. Super friendly customer service. Highly recommend this dealership for any friends or family

I bought a Lexus from ECars Direct a year ago. What a pleasure! John was amazing. The car is in amazing condition. We got a fair price and very good service. Thanks. read more

I can't recommend eCars Direct enough. I bought a Prius Plug-In from John at a very good price. I had a slight problem with the door lock mechanism soon after buying the car and John worked with me to make it right. I'd recommend him to anyone in the market for a good quality used Toyota/Lexus. read more

Excellent car buying experience...I got an amazing Lexus with all the bells and whistles my husband wanted for the price I wanted. No pressure, no hassle, and best of all, no high prices. They did not try to talk us into a warranty or other similar unnecessary things Very easy process. Can't see why I would need to go back to a dealership ever again read more

This was by far the best car dealer experience I have ever had! John is pleasant, responsive, knowledgeable about the cars he sells and had the best price of all the cars I saw on Craigslist, including private owners. The transaction was quick and easy. Thanks John! Love my new Rav4 EV! It drives beautifully! read more

My wife and I did extensive research and visited many auto dealers throughout northern California. We saw an ad for a 2014 Lexus ES 350 online and it appeared to be a great value. I contacted John, the owner, and he made time for me to drive down and look at his car for sale that very same night. My wife and I drove down and the car was everything that he said it was. I was extremely impressed by John's level of professionalism and his level of integrity - two things that are exceptionally rare in the auto industry. John was very transparent and authentic and we ended up buying the car for an excellent price. John is so honest that he encouraged us to get an inspection on the car and he said that if for some reason the car had any problems at all, he would pay for the inspection and we would be zero out of pocket. Name another dealer that would make you feel that comfortable... I can't. The car is fully loaded, still has the factory warranty, and was thousands less than every dealer we looked at - including CarMax. If you want the absolute best price and the absolute best service with true integrity, give John a call and rest assured with eCars Direct. Thank you, John, for raising the bar in the auto industry and for creating a new standard in customer care. read more

I used E-Cars direct to help purchase a Camry for my 79 year old mother. John was very patient and accommodating with her. He facilitated a independent inspection from the shop of my choice and handled all of the paper work for her. I never felt pressured and the price was within the blue book guidelines. Over all, this was a win/win and she is very pleased with her new car. read more

Best car buying experience ever!!! Found the cleanest, best priced Lexus at this dealership. No hassle and great service. Would highly recommend. 5 stars for this place. read more

Had a very good experience buying a Prius Plug-in hybrid from John. He was very open and upfront about all matters. Let me take the car for inspection 30 miles away for few hours. The car turned out to be in very good condition. I most definitely recommend him for my friends and family. read more

Clever business model. John has figured out how to offer excellent quality at a lower price. I bought a used Lexus hybrid, and John had it together at every step. Super responsive, low-key and service-oriented. Even offered to pick me up at Walnut Creek BART to make it easier. Impressive. Saved a good chunk compared to all the other comps. I'd used him again. read more

This is an amazing car dealer with super low prices. The car we bought had 2 keys, low miles, and was in impeccable condition. Very honest transaction with no headache. Thank you Ecars Direct!!!! read more

The other 5-star reviews do not lie. Working with John was nothing short of amazing. He was willing to meet with me on short notice, he is down-to-earth, laid back, knowledgeable, and I felt like he was honest and not trying to hide anything. The car really was in immaculate condition. The price was excellent, in fact I am not sure how he makes any money from these. The paperwork was straightforward and quick. It really is the dealer experience but with Craigslist prices. I highly recommend him and would definitely buy from him again. I am looking forward to what he has available when I am in the market for my next car. He is the real deal. John, get ready to be inundated with car requests as we share with family, friends, colleagues, ... read more

I am not usually a YELP reviewer but really wanted to leave a comment here. John was really great and laid back about the whole process. Somehow I made it to my 40's without having to deal with buying a car. I was not looking forward to the process and John made it very straight forward and easy. No pressure. Good Car. And a lower price! I highly recommend getting your car with John. read more

I found the car I wanted online and went to ecars direct. I did a test drive and was out the door in no time. I love the fact that what they offer is exactly what you get. They are definitely not over pricing their vehicles. I have been very pleased with my purchase experience overall. The no-hassle purchase experience was exactly what I was looking for. They have a loyal customer for life!!! read more

John is really a great car dealer. I was looking for a specific kind (leather seats, Bose audio...etc) of Chevy Volt and I found my car here. :) It's a great price that I got from John, so didn't bother to negotiate. I travelled all the way from Union City to Walnut Creek to get this car. I saw several other vehicles at dealerships (who wants to pay for coffee,couches,TV and sleazy salesmen) and other places, but no one had a better price than John for the options selected. Moreover, the car that we get from this dealership is pet-free and smoke-free, which is great. John took care of the paperwork for DMV...etc Absolutely love my Volt. Highly recommend this place. read more

We bought a Chevy Volt from John and he was a pleasure to work with. He knew a lot about the car, was completely no-pressure, seemed very trustworthy, and we were happy with the price. He had checked out the car we bought so we also felt comfortable that it was in good shape and everything worked on it. He was also helpful after the sale with some paperwork, which was much appreciated. Would absolutely recommend buying from him. read more