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Cole European

4.0 (429 reviews)
Closed 11:00 am - 5:00 pm

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Diane B.

I had another really pleasant buying experience at Cole European. The most recent was my 3rd Land Rover purchase; this time a Range Rover Sport. Sales Associate, Gillian Penitenti, exceeded my expectations in every way. After our initial meeting, she was professionally persistent checking in with me about her progress to locate the exact vehicle I was looking for. Gillian was a great listener, a fair negotiator, and well-versed on all things Land Rover Range Rover. She understands that providing her usual premium service is everything to a buyer! While my interaction with Gillian was on a professional level, I suspect that she's solid in all areas of her life... exactly the kind of person I want to do business with. I'll be back to Cole European and Gillian for my next purchase too.

New Range Rover Velar....
Mona B.

My Husband and I met with Lucas.... He is amazing.... Lucas took him time with us and provided the utmost professional service.... He made the buying process seamless.... Lucas has a great personality and is extremely knowledgeable about what he's doing.... We purchased our new Range Rover on a Saturday when the detail department was closed.... Lucas arranged for us to bring our vehicle back on a day the detail department was open and made sure we received the Presidential treatment.... We highly recommended Lucas at Cole European... He definitely takes great pride in his craft and provides excellent customer

Jessica F.

I highly recommend working with Lucas for your car sales. It was an enjoyable process from the start of the search to the purchase and the follow-through He was thorough, efficient, and communicated well throughout I never once felt rushed or pressured Lucas was detail-oriented and didn't skip a beat when providing the best service and walking through the car operations Post purchase he continues to provide excellent service You can tell Lucas truly values taking care of his customers every step of the way Any future car purchases I will go to him too. Thank you Lucas for going above and beyond expectations! In addition, the entire team at the Walnut Creek location was organized, welcoming and professional. It was an enjoyable, exciting experience and no stress was involved as they had everything taken care of and the process was smooth. I highly recommend this location for any of your car needs. They will go above and beyond. Thanks team! I love my new defender!

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2 months ago

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8 months ago

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9 months ago

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1 year ago

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11 months ago

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3 years ago

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7 months ago

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9 months ago

Everything! They were amazing Both Amy and Jose made what is usually a long drawn out process. Quick and easy.

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10 months ago

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1 year ago

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4 years ago

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2 years ago

Ask for Jeffrey! He is very professional and knowledgeable in his products. He will make sure to take care of you!

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1 year ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

Great experience buying my Jag. Service was always on point and very fair pricing. It was a great car.

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4 years ago

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4 years ago

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2 years ago

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6 years ago

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3 years ago

Service advisor Michael was courteous and honest about repairs needed, even after original issue exposed other expensive repairs to be made.

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3 years ago

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Review Highlights - Cole European

Peter Hua is kind and patient, let me ask my million questions, and made sure I was comfortable while I waited.

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I want to give a special shoutout to Ron from the service department! I had an unexpected issue…read moreback in Januarary with my with my bronco and after few days ford was able to figure out the issue. That said, while my car was in the shop, Ron went above and beyond in ensuring I was updated daily, sending questions from the team and status updates to ensure we got this resolved asap! (via text / call) WC Ford is hands down the best Ford I've been to In the bay and their employees have stellar customer service! Don't forget, Ron = Above and beyond!!

I had such a refreshing experience working with Mark at Walnut Creek Ford! After a really…read morefrustrating visit to Fremont Ford (name-dropping to warn others), I was honestly dreading the process of going to another dealership - but Mark completely turned things around. From the start, he was patient, professional, and genuinely helpful. He never once pressured me, encouraged me to ask as many questions as I needed, and made sure I felt comfortable and confident at every step of the leasing process. Leasing my new Bronco ended up being smooth and stress-free thanks to him, which is not something I expected going in! If you're looking for someone who actually listens and treats you with respect, Mark is your guy. Highly recommend working with him! (Arman the sales manager was also so easy to work with! A kick-*ss team who understands the value of great customer service!)

Mercedes-Benz of Walnut Creek - EQS lease special curtesy of Chau!

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We purchased our Mercedes EQS here, and the experience Ali provided was absolutely amazing. From…read morestart to finish, he fulfilled all of our special requests and made the entire car-buying process smooth, stress-free, and enjoyable. We would also like to thank Torrance from concierge for his thorough walkthrough of all the new features in our vehicle, as well as Christian for his initial guidance in helping us find the perfect car for our family. Their professionalism and attention to detail truly stood out. We highly recommend this dealership and look forward to returning in the future. A special shout-out to Ali for going above and beyond--his dedication, honesty, and genuine care for his customers made this experience exceptional. If you're looking for someone who truly puts your needs first, Ali is the person to see!

This review is for the service department! John DO BETTER!…read more I understand being busy but you and your guys fumbled the ball majorly... and rather than having accountability and trying to find a solution; John the "manager" failed to handle his service and parts department mistakes and instead began to become defensive and pass blame to any and everyone! Peter, his staff member, unloaded about his personal stress working there in a very unprofessional manner and at the end of the day my service appointment was canceled same day 1 HOUR BEFORE, due to their inability to communicate between the service and parts department. They are in the same building but may as well be on different planets. I have been to multiple locations to have my many Benz's over the years serviced and this one was terrible I will not be returning! The incompetence is immense and yet due to me being women they have the audacity to think they can explain it away. I actually work on cars myself and to be that condescending is beyond disgusting! Get it together guys because this department sucks and should get negative stars!

Dirito Brothers Walnut Creek Volkswagen

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Came with friends who are in the market for a new car. We have done a fair few dealerships in the…read moreWC and I must say that we got the warmest and most thorough approach from VW. John welcomed us from the outside. They had a huge inventory for 2026 models, some 2025. And if you are Looking at great pre-owned they also have this covered. We were able to test drive exactly the models we wanted and all four cars were ready. No lengthy or weird wait like in Mazda or Toyota. Now I came here five years ago and wrote a much deserved horrible review. Today I stepped in a VERY different dealership. Whoever is behind those changes : congrats , you've earned back my business.

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

Cole European - car_dealers - Updated May 2026

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