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    Audi Oakland

    3.5 (639 reviews)
    Closed • 9:00 am - 6:00 pm

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    Nerisha W.

    I recently took my son to Audi Oakland to purchase his first new vehicle and I have to say the customer service was excellent from the moment we walked in the sales center! The finance manager Ed was awesome! Along with the salesman Justice and Skyler, it was no pressure, no hassle , just a smooth purchase from beginning to end, in fact the customer service was so phenomenal that my best friend who came along with us to look at a vehicle for my son walked away with her own vehicle ! I definitely will be purchasing from them in the future

    Audi Oakland
    James M.

    Outstanding Experience at Audi Oakland We had an exceptional experience at Audi Oakland. I worked with Mujib, and he exceeded every expectation. He was by far the most transparent and helpful sales representative I have ever encountered. Saying he went above and beyond would be an understatement. Knowing I had young children and couldn't spend all day at the dealership, Mujib assured me he would take care of everything--and he truly delivered. He made sure all paperwork and details were completed ahead of my arrival, creating a smooth and efficient process. Not only that, but he also kindly kept an eye on my 6- and 3-year-old sons while I finalized the purchase, making them feel welcome and special. In fact, my son asked today if we could go back just to visit Mujib, who had invited him to return anytime for a hot chocolate! The entire team stayed late on a Saturday to help complete my purchase, even taking the time to photograph my family with our new Q7. Despite the late hour, they never made us feel rushed or like an inconvenience. Frank, the sales manager, also played a key role in making this a great experience. He gave me his word on a price, stuck to it, and made the process straightforward--no back-and-forth, no games, just honesty and flexibility. From the finance manager to the team member who took my wife on the test drive, every person we interacted with was top-notch. It's clear that the Audi Oakland team genuinely enjoys working together, takes pride in their work, and focuses on making customers feel valued. Honestly, their team spirit and positive attitude even made me want to work there! I was not asked to leave a review, but the experience was so outstanding that I felt compelled to share. Audi Oakland truly earned it--hands down the best car-buying experience I've ever had, and I've purchased my share of new vehicles over the years. If you're in the market for an Audi, I highly recommend asking for Mujib--you will not be disappointed. If there's a way to make the deal happen, he'll find it. Thank you, Audi Oakland, and a special thank you to Mujib--you are truly exceptional at what you do. Sincerely, The McAdams Family

    Trunk missing the cover plus all my stuff
    Amando B.

    Just got an Audi and brought it here after two days of driving in it since I can't connect MyAudi app to the MMI of the vehicle. After 2 hours talking to Audi customer care, she figured out that the problem is due to the SOS light blinking red, and she told me to bring it to the nearest Audi service center. I work in Oakland so I brought it there on Tuesday morning even though I got the car at Audi Fremont. I thought this would be an easy fix since it's a new vehicle. Audi Oakland provided me a loaner saying it might take until Wednesday to get it fix. Anyway, by Friday afternoon, still no resolution, and I was told to bring it back Monday since they need to contact an Audi engineer who can't be reached on weekends. I got the vehicle on Friday night before they close since I didn't feel comfortable driving the loaner anymore. I told them I'll bring it back Monday morning. I got home and found the trunk missing the cover and all my stuff in it - see picture. Return back to Audi Oakland to get that sorted out on the weekend. What a mess, gas, electric and a whole lot of time wasted. Not giving one star since they were not the ones that gave me the Audi with a non-working SOS. This whole thing could have been prevented if Audi Fremont made sure the vehicle was in all working condition before releasing it to us.

    Before

    Exceptional Service!!! Managed to tag the taillight and rear bezel on my 25' RS6 and Jason Avila (parts manager) went above and beyond to get me back on the road when I am an entire state away. No questions, no hassle, no broken promises or delays. He got me squared away without all the typical dealer BS. That's uncommon nowadays, especially with luxury brands. There is no better service option in the Bay Area, period. Don't waste your time searching. Make the trip and go see Jason in Oakland. One and done.

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    Page 1 of 16

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    “Here, I would greatly recommend Justin Solo as your professional helper if you are seeking for an Audi's car.”

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    Oakland Hyundai - We have relocated to Oakland at all new state of the art facility. Come visit us at 7711 Oakport St Oakland CA

    Oakland Hyundai

    (320 reviews)

    East Oakland

    Exceptional Customer Service from Michelle Maciel I want to…read morerecognize Michelle Maciel at Oakland Hyundai for the consistently outstanding customer service she provides whenever it is time to have my car serviced. Michelle is truly exceptional. She is always welcoming, professional, knowledgeable, and genuinely committed to making sure everything is taken care of properly. What stands out most is that she doesn't simply provide good customer service--she truly cares about helping her customers and making their experience as easy and pleasant as possible. Every time I work with Michelle, I can see the pride she takes in her job. She pays attention, communicates clearly, and goes out of her way to make sure I feel well taken care of. That kind of personal attention and dedication is increasingly rare, and it deserves to be recognized. Oakland Hyundai should know what a wonderful employee they have in Michelle. She represents the dealership exceptionally well and is a major reason I feel confident bringing my car there for service. Michelle, thank you for always taking such great care of me and my car. Your professionalism, kindness, and genuine concern for your customers do not go unnoticed. You are truly the best!

    Took my car for service here and Rebekah and michelle were helpful. Brian was exceptional all in…read morethe service department. Although they don't have a Human answering the phone they do call back if you leave a voicemail very fast. Service here is great if you go prepared and you let them know what you need. Also, they have a nice showroom and a good variety of cars in stock for you to check out. I spoke to yusut and he was very helpful. It's a little out-of-the-way, but it's safe and easy parking. Easy access.

    The Ford Store

    The Ford Store

    (850 reviews)

    This is for the sales department: If you enjoy having your time wasted and dealing with appalling…read morecommunication, this is the dealership for you. My experience with their sales management was a disaster from start to finish. Following my first test drive, I sent a follow-up email to their Internet Sales Manager. Crickets. I sent a second follow-up--still no reply. I then escalated the issue by emailing the General Sales Manager, Julio. Silence. A full week later, my original salesperson called to apologize, blaming a "system glitch" for management ignoring my messages. I decided to give them another chance and came in for a second test drive. However, when I presented my offer, Julio stepped in and used aggressive, unprofessional language because he didn't like my terms. I immediately walked out. To top it off, I later received an email from the president, Gus. I took the time to write back and explain exactly how poorly I had been treated. True to form, I never received a reply. It is painfully obvious that this management team does not know how to handle informed buyers who stand up for themselves. Take your business to a dealership that actually respects its customers.

    Five months have passed since I visited this dealership and five months I have wrestled with the…read morecredit reporting agency that they used. Five months I have been leaving voice messages and emails for both the credit company and the Ford Store. Five frustrating months. The credit reporting agency they use had me complete multiple forms trying to get this off of my credit report. It's pretty nasty business that you would promise someone that you're not going to run their credit and that they only thing that they're going to do is confirm your identity. The Ford Store lied to me. I would love to update my review and say that they did anything to try to remedy the situation, but they didn't. I called them a week ago and was promised a call back. I called them a month ago and was promised a call back. I called them today and was promised a call back. They even recognize who I am when I call. If I could give you zero stars, I would. This is not cool. After months and months of the runaround with the credit reporting agency, I finally got an email response today. They said that the Ford store had me sign a form, and therefore the pulling of my credit was perfectly acceptable. Well, I can promise you when they had me sign that form. They promised me that they would not pull my credit. Super unhappy with you. Do not recommend. 0/0

    Enterprise Car Sales

    Enterprise Car Sales

    (125 reviews)

    On 8/30/2025 I purchased a 2022 Mercedes Benz GLB from Enterprise Car Sales in San Leandro, CA…read moreputting $5,000 down. Within the week I had to take the car in to the shop for rattling when the AC was on. Turns out something was installed backwards. Within the second week the Apple Car Play started failing. I took it to the dealership, one of the gentleman came out and did a quick troubleshooting (deleted devices and added back). Fast forward to March 2026, Car play has FAILED. I take the vehicle for an oil change and find that the engine is failing, including an engine oil leak, coolant system failing. While trying to establish the validity of the warranty and find a good shop for the repairs the car has shut off in traffic twice, continues to run hot and the breaks are going out already. I have spent $600 on a rental car. I have reached out to San Leandro several times and spoke with Boris. The last of which he offered a discount on the rental which still totaled $600 for how long I will need the rental. I asked explicitly to speak with a Regional Manager about surrendering the vehicle and submitted an online complaint more than three weeks ago and no one is responding. I have also filed a complaint with BBB. And by the list of other complaints I'm not the first person sold a vehicle that they claim has been through a rigorous "certification" and inspection and the ENGINE is failing months later.

    This enterprise office has always satisfied me when I need a . Rental , Ive been coming here for…read moreyears I never had any real serious issues. I always received affordable rates and Discounts , and very professional...

    Audi Oakland - car_dealers - Updated October 2026

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