absolutely amazing customer service and sales support from Danny!! walked in looking for a pre-owed and drove off with a brand new 2026 fresh off the lot for such a great deal! Danny was such a great help and I appreciate him and the team for everything!! read more

Nya was extremely helpful and got me approved for a great car even though I have low credit. come see him and he can help you too!

This review is for the service department: Victory Mazda's service department consistently goes above and beyond, and I especially want to recognize Alex, the service manager. Less than a year into leasing a new car (and under 10,000 miles), I was told my tires were already worn out and needed replacing--a $2,000 expense I absolutely did not expect. While this wasn't covered under the lease agreement, it was incredibly frustrating given how new the car was. After doing some research, I learned others had successfully pursued reimbursement through Mazda. I reached out to Alex to let him know I'd be going down that path, and he was supportive from the start. He then went out of his way to provide the documentation Mazda required--something that took time and effort on his end--to help move the process forward. Months later, I did receive reimbursement from Mazda. Throughout it all, Alex remained helpful, responsive, and genuinely invested in the outcome--even though it wasn't directly his responsibility. That level of customer care is rare. The team at Victory Mazda service has always treated us with honesty and respect, and this experience only reinforced that. Highly recommend. read more

I had a really great experience at Mazda and want to recognize both Nya and Ali for their professionalism and support throughout the process. Nya, my salesperson, was honestly amazing to work with--knowledgeable, communicative, and fully committed from start to finish. He stayed on top of everything, answered all of my questions, and worked hard to make sure the deal came together in a way that made sense for me. I really appreciated his energy, persistence, and how invested he was in making sure I left happy. Ali, the Finance Manager, also made a strong impression. He was professional, approachable, and clearly focused on making sure everything came together smoothly. His involvement helped make the overall experience feel well-managed and positive. I purchased a 2026 Mazda CX-5 and traded in my 2022 Mazda CX-5, and the entire process was handled efficiently. This is my second vehicle purchased from this location--my first was under the previous ownership--and I'm happy to say the experience under the new ownership was just as good. I truly felt valued as a returning customer, which meant a lot. Overall, I'm very happy with my purchase and the experience. I look forward to continuing to do business here and would definitely recommend working with Nya and Ali. read more

Victory Mazda San Leandro - Mazda 2026 - Car Dealers Near Me - San Leandro, California

I've been coming here for years, and ended up buying my 2020 Mazda ( in 2022) here as well. Today I want to talk about SAL, I think he's a salesman, but when the cappuccino machine went out, he tried fixing it twice, then got a Starbucks delivery for all of us in the wonderful waiting room ( yes, wifi, big screen, comfy leather chairs, snacks and plenty of workspace) The service has been impeccable. Costs are not outrageous and they send discount coupons too. They send a video of the inspection so you see and hear the good and the bad. Shout out to Hamdi, my service contact, who combines professional expertise with warmth and humor. My car is in tip top condition and I am a customer for life! read more

I had an excellent sales experience at Victory Mazda towards the end of March. Sales associate Daniel Cortez was courteous, pleasant low key and had good Knowledge Of the Mazda Vehicles. He demonstrated patience and provided timely communication and follow up. Ali Elyyan the finance manager was also very professional explaining the line to line details of the financial contract and was a pleasure to chat and work with. Service manager Alex went alove and beyond to provide me special customer service for the wheel locks I wanted when picking up my new vehicle. Many thanks to Victory Mazda San Leandro team! Our Neighbor hood Auto dealership. read more

I flew in from San Diego to purchase a car site unseen. Yes, it was as nerve wrecking as it sounds, but Scarlett made the process very easy and helped me get out of my own way when it came to pulling the trigger because of the distance. which after spending one nights rest with my new (to me) car, i can say im so thankful she did. bought a subaru forester with a very specific color and tech package and shes perfect. when i got to the store to pick up my vehicle there was a small scratch that they made right immediately so i felt that dealership leaving like I got a good deal and like I was taken care of instead of taking advantage of (Which was a real worry since I was basically putting myself in a really bad spot since I had clearly planned to drive the vehicle home.) I also really enjoyed chatting with Ali in finance, he made the worst part of buying a car super enjoyable gave me a couple recommendations for the area and was just generally pleasant and not high pressure, it was honestly like talking to an old friend. Other small shoutouts to Ali (sales) and James who were the managers that both came out and made sure that they met me in person after interacting with me over the phone, Which was just very personal and made the experience that much more pleasant. I will most likely add another post or comment on this post as there are a couple things that aren't fully wrapped up, I'll be finalizing next week (Just things that were a part of the deal that are owed) so everyone knows how the treat the customer after the sales aswell! but i dont expect to be disappointed with how my experience has been so far. Oh, and right before I left, I was invited to their cookout so I obviously made sure to get a photo of james cooking for me before i drove off in my new car! anyway, loved waking up to my new car in my parking spot today. that made me so happy and I know I made the right decision, as wild as flying somewhere to buy a car is. THANKS AGAIN SCARLETT AND EVERYONE! read more

Victory Mazda San Leandro - Car Dealers Near Me - San Leandro, California

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I had a great car buying experience at Victory Mazda in San Leandro! Sal was very thorough, and covered all the steps in the car buying process. I made a 2pm appt for a test drive, and Sal met me in the parking lot. We went inside for a quick interview. He asked me what vehicle I wanted, trim level, and what colors would be acceptable. I told him my ideal car would be a Soul Red CX-50 Premium. He said they didn't have that exact SUV, but offered me a test drive to introduce me the CX 50. Sal told me all about the SUV. I was a bit overwhelmed by all the electronic features it had. Okay, I read the neg reviews on Yelp. Must be two guys named Sal at this dealership. Sal got with his Mgr, and they found the car i wanted in San Jose. In about 3 hours.....a CX-50 Premium in Soul Red Crystal Metallic was sitting in the lot. Amazing job. I got the car at a good price. They did try to sell me various coverage packages, like extended warranty and pre-paid maintenance. Just declined those. Overall, a good experience at Victory Mazda. https://www.victorymazdasanleandro.com/ They also offer Hybrid and Turbo vehicles. read more

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Just got our new Mazda 3 carbon. Worked with Daniel he was awesome!!! Got us out the door with numbers we liked working with Juan and Rich too really seal the deal and got us low interest in this ridiculous economy (: Tyty read more

Soooo bad Don't go there they will try to lie about the price all the time Most packages will install it whether you want it or not.plus they usually charge higher price than the normal price The worst thing is if you don't notice that the accessories is not included in the car even though the price is added And also Some are rude. I don't mean all of them. read more

Phenomenal service as always. I've been coming at this location for several years now (San Leandro Mazda to Victory Mazda) since we moved to the East Bay, and service has always been excellent. I really love the video link they provide during inspection which comes complimentary with any service. I even got a discount here with our Mazda CX5 for my oil change and tire rotation, and this service came with complimentary (optional) car wash. Gian was our service advisor and he provided me excellent service. Love the showroom here and tons of area to sit and wait while your Mazda gets serviced. Cheers and Happy New Year's Eve 2024 to Ring in 2025! read more

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Working with Kyle D made the process of buying a car streamlined and enjoyable. Thanks again for your patience and expertise Kyle!

I rarely write reviews, but this experience was worth sharing. I've had some pretty negative experiences with dealerships in the past... such as upselling, being told things needed fixing when they didn't, and just generally not feeling like I could trust what I was being told. So I went into this pretty cautious. Working with Sal completely changed that. He was straightforward, easy to talk to, and actually took the time to walk me through everything without any pressure. I never felt rushed or pushed into anything, which honestly made a huge difference. What really stood out was that he didn't just disappear after the sale. With my current vehicle, he went out of his way to make sure I was taken care of with the service department as well. Thank you to Phay, Carlos, and General Manager Ali for their help and professionalism.It's rare to come across a team that operates with this level of integrity, and you can feel it when you're there. If you're looking to buy a car and want someone who's actually on your side, I'd recommend asking for Sal. Really appreciate all your help, Sal. read more

Sal is the man! If you need an honest car salesman give him a call. He was honest, friendly, and made sure we got everything we could. We will be recommending Sal to our family because they are also looking at getting a new CX-90 plug in hybrid. read more

Victory Mazda San Leandro - Sal's business card - Car Dealers Near Me - San Leandro, California

Dishonest and Deceptive Beware of This Dealership I went to this dealership with my 17-year-old daughter to purchase a car we had found on their lot. We were helped by SAL, test drove the car, and agreed on a price of $18,000 plus taxes and DMV fees. I made it very clear from the start that I did not want any extra options, add-ons, or warranties. We shook hands on the deal. After waiting over two hours, we finally sat down to sign the paperwork only to find the total financing amount was $31,000. When I questioned this, I was told it was "just the interest," but the figure shown with interest was $38,000. That is not the deal we agreed to. Fianace manager ABDULLAH stepped out to "check with the managers" and came back claiming there was a "miscommunication," but then tried to tell me that the bank required gap insurance which is simply not true. This was a blatant attempt to upsell and pad the deal with unnecessary charges. At that point, I told them they were being dishonest and that I wasn't going to proceed. Instead of honoring our agreement, they told me to come back Monday to speak to a manager. My daughter and I left heartbroken and in tears after wasting hours of our time and being subjected to these manipulative tactics. BUYER BEWARE: This dealership tried to take advantage of us with inflated pricing, false claims, and high-pressure upselling. If you value honesty and integrity, stay far away. read more

Leased my first ever car here! The process was very smooth. I was in and out pretty quickly. I was available to get a pretty good deal thanks to Nya from sales. I would even BUY my first car here. Great people, and great atmosphere read more

Victory Mazda San Leandro - My first car! - Car Dealers Near Me - San Leandro, California

Terrible and unethical business practices. Rude behavior. They committed one price, and right before delivery they added 3k on top. When we said we don't agree to this change of price, and it's not cool to make us drive to the dealership and not honor agreed price, sales person said "Get Out". We drove there after confirming the agreed terms on phone. His name is Sal. Do not buy a car from this business. Last thing to owner or store GM: well done hiring a sales person like Sal..!!! read more

Nya was very Knowledgeable and honest when it came to any questions , or concerns. Made the experience easy. Thank you Nya! read more

The manger is very very helpful his name is Alex and the service people are so welcoming make you feel your home. I live in Idaho and this guys are awesome . I recommend this place 100 percent . You feel like someone when you come to this dealership read more

My car was in for an inspection, and lost my earphones in the process. Yeah I shouldn't have left them in my car but still, I didn't think they were gonna be gone, after paying $255 for a very superficial visual inspection. Not cool. read more

Searching for a new 2026 Mazda CX-50 turbo with a very tight budget. Received numerous phone calls from different dealers after requesting deal from Costco. Nya from Victory Mazda San Leandro was the first to call ( he must have come to work early.) Listened for my budget constrains and called back within 10 minutes and said he could not sell one at my target price but offered a close quote better than any quote I had received. I countered with easy dealer added options and he quickly replied back with an affirmative response. Following a refundable deposit ( California law,) a vehicle fitting my wish list in color and equipment en route to the dealership was secured. The turbo model and color combination are very popular but the car was held for me for 5 days and delivered without surprise. Throughout the process, Nya was available and reassuring. Sent photographs upon the car's arrival and was genuinely pleasant and easy to talk to. Buying a car is usually a tough task but this one was made easy by a super salesman. If you are looking for a Mazda in the Bay Area, go to Victory Mazda in San Leandro and ask for Nya. read more

Sal from Victoria Mazda provided excellent customer service and made the purchase transaction pleasant from beginning to end.

Great experience buying my car. Tommy was knowledgeable, and made the process easy. Highly recommend."

I had a great experience with Victory Mazda in San Leandro. I worked with Scarlett, who was very helpful. The whole team there was great, and they helped me find exactly what I needed with no pressure at all. I definitely recommend them. read more

Ugh, horrendous experience. Time wasters, unethical and unprofessional sales folks. Bait and switch. Read on if you want the details. Went to see their used Mazda3. Test drove it, liked it, we didn't agree on the price. I wanted it $2000 lower than what they advertised it for. We didn't agree. I went back home. Over the next few days, i kept getting phone calls from them over and over, asking me to come back, that we can work it out, etc. They even offered $1000 off the price. I said that it is not enough, i wanted it $2000 off. After 4 days, they called me (it was Friday) and told me, "alright, you will get your $2000 off, just come and pick it up". I even asked to confirm, what price are we discounting. It was $28 991. The rep said yes. (have screenshots to prove it). I drove to the dealership and they started playing games. Basically they said the price has gone up by a $1000 in the meantime to $29 991, and only on that increased price will they discount $2000. BS. My messages show that that is not what we agreed on. Bait and switch. I went out. The deal was off. Will never come back there again, and will avoid Tommy Rodriguez salesman wherever i go. read more

Victory Mazda San Leandro - Car Dealers Near Me - San Leandro, California

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Please watch out for this dealer, this dealer is not honest/misleading customer, today come from all the way SF to get an offer on this dealer for a new car, when I got there, salesman(Sal) showed me the car, they was supposed to show me a blue car, they showed me 'gray metallic ' they said it is 'blue' they parked a car face with sun so we could not see it clearly, when we told them, this is not ' Blue' color & we wanted white one, they said now they don't have white one BC they just sold it, they need to get it from the other dealer, they showed us white color sample. we say ok so to get it from the dealer , they want us to fill out credit application, they said if you filled out now, we will get you a car within 1& half hour, so we said we need to pick up our son from school we could not make it today if it takes too long, after we come out & about to leave, Sal come out & insisted us instead of come tomorrow & wait, since you are here why don't you wait 1& half hour, he said we will get out before 5.30 pm (now 4 pm) but we need to fill out credit application ( but we insisted that we need to see a car before we fill out an application so they can process transfering) so we came in & filled out application, in 20 minutes, Sal came out & told us, I don't want your guy to wait, why your guy come back tomorrow, we will get a car tomorrow ready! So my question is why you was stopping me to leave at that time & insisted me that we get you a car today instead of tomorrow, you keep insisting us to fill out an application & was not committed us that you will get us a car today, if you are seriously want to sell us a car, was they already asked the other dealer that deliver a car to you now before you told us to fill out a credit application/collect our personal information? Is this part of your set up/ just get our info & not sale you a car? I needed to take off my work to get there for this deal/late on my son class due to traffic come in back from east bay/seriously want to purchase a car, now come to this matter, Anyone who wants to buy a car from this dealer/make sure you ' WATCH OUT' this dealer, they are all lied to to get you to the door, lied all what they told you, read more

Amazing people to work with they got the vehicle that I needed and went over all the features for me specially Richard, Ali, the general manager and all the managers work together to get me to the car that I needed thank you victory Mazda I will definitely let my family and friends know about this beautiful location read more

I spent several days working with Victory Mazda on a certified used car and was very clear, responsive, and acting in good faith throughout the process. I test drove the vehicle, negotiated respectfully, confirmed pricing verbally, and ultimately came in prepared to finalize the purchase with a check. Unfortunately, the process became increasingly difficult at multiple stages. Pricing and terms shifted several times, urgency was repeatedly applied, and communication was inconsistent between sales staff and management. Despite confirming an out the door price before coming in, when I arrived at the dealership I was told the paperwork and check had already been prepared using an address that was never confirmed with me for registration purposes. This resulted in a higher total price at the last minute. Rather than owning the mistake or working collaboratively to resolve it, the burden was placed on me to accept the change. This was especially frustrating as I had stepped away from work, traveled in specifically to close, and had already been a Mazda customer previously. Buying a car is stressful enough, and I expected clearer communication and better process control, especially from a dealership selling certified vehicles. The overall experience felt unnecessarily complicated and left me disappointed. read more

I'm going to be fair about this review. In September, I brought my car in to get a creaking noise resolved. San Leandro Mazda was great about checking all open TSBs for my vehicle and took care of the issue with no issues (under warranty). For this, I had a 5 star experience, which is aligned with most of the Yelp reviews. San Leandro Mazda has since changed ownership and was changed to "Victory Mazda". Early November, I made an appointment for service which was quoted for less than $300 on their website, and when I showed up for my appointment, I was told that the pricing on the website was wrong and that the services I requested was going to be $440. They were not going to honor the quote from the website. I was very uncomfortable with this bait-and-switch approach, and declined the service. One star for this experience. I was really hoping that I had finally found an honest dealership, but I am disappointed in how the ownership change is being handled. Take caution about going to Victory Mazda San Leandro, and be aware of the pricing changes. read more

Overall great experience with Victory Mazda San Leandro from test driving a couple of cars to completing the purchase. professional and pleasant. I will definitely recommend Victory Mazda to friends and family. Also, like the nice relaxed set up of the sales office and snacks during the process. read more

Had my car serviced a week ago, said they did a full point inspection told me including battery and tires, A few days later my low tire pressure indicator came on for two tires , no big deal I thought and added air. Fast forward my car would not start called Triple A and back on road. Today 10/2/2025 car would not start called AAA battery . The service advisor could not believe how bad my battery was it had an odor and was leaking, he said it had the potential to explode. I have a question for Victory Mazda how could you have missed this now I'm wondering if everything else is. fine. I was apprehensive about using this dealership as opposed to the dealership where I purchased my car. Unfortunately won't be returning. read more

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If you go to this dealership, ask for Scarlett! I had a great experience with her, she was very professional, transparent, and kind. Would definitely recommend this dealership to anyone who is a first time buyer since they take the time to make sure you understand the process read more

They couldn't fix it. THEY DIDN'T CHARGE ME! Ethics are rare. Not here. Alec and Hamid were so helpful and supportive read more

Horrible experiences time and time again with this dealership. They damaged my headlight while getting my car serviced and they refuse to acknowledge fault and fix it. They upsell more than I've ever experienced. When I left the last time I took this sheet from the service department that listed repairs ($2500 worth) I "needed" for my 45,000 mile car and took it to another mechanic who told me they were completely attempting to take advantage of me and that I needed ZERO of those repairs. My headlight is now going to cost me $2000 to repair read more

Victory Mazda San Leandro - Car Dealers Near Me - San Leandro, California

It was my first time getting a car and Tommy was very helpful and kind. 1000% would recommend him to people

It seems the dealership is trying to have us rebuy the car, which is why the costs are higher. I clearly stated that I am only interested in refinancing, but they continue to direct us toward rebuying the vehicle instead. I also told Abdullah to remove the maintenance package to see if it would lower our financing, but instead he told us to leave. It felt like they did not want to help us, and instead were trying to push us into more debt by giving us misleading information. read more

Our salesperson Nya was fantastic in guiding us through our car purchase. Very knowledgeable, friendly, honest, and transparent throughout the test drive and transaction process. Visit Nya at Victory Mazda in San Leandro. read more

Worst experience ever. Misleading online advertising and hidden costs revealed only at the last minute. The salesperson repeatedly talked over me, pushing aggressively for a new car when I was clearly there for a certified pre-owned vehicle. It felt like a caricature of a bad sales experience. I don't understand how customers can trust this dealership. The building is beautiful--which suggests they are successful--but their practices are disrespectful and manipulative. I chose to leave because I could not see myself doing business with them. read more

I didn't realize ownership has changed. Last time I had an excellent experience but not this time. This is my review prompted by their request to review on dealerrater.com I was offered a car wash as part of my service which I accepted but when I went to pick up the car it was actually dirtier than when I left it in. I asked about the missing car wash and my car was then taken away for a wash. No apologies for the delay. Then after 5mins when I didn't get my car back I asked the advisor and he said a truck was blocking the exit for the car wash. No apology for the delay again. Finally, I received my car with no apology again after about 30mins waiting outside in the cold. Despite this irritating delay it casts doubt on my confidence that the actual work done on my car was completed correctly. Car wash was checked as complete but it wasn't, what else was missed on the check sheet. Seems like a lackluster attitude at this dealership. I will reconsider going there next time. Update: Since submitting this review I have not contacted by this dealership to offer any kind of explanation or address my concerns. It appears they don't value customer service at this location so I will take my business elsewhere next time. read more

I bought my first car from Ray, and he was incredibly knowledgeable and made the whole process smooth and stress free. Overall, a great experience! read more