I recently had the pleasure of purchasing a 2006 Honda Element from Diamond Auto Sales in Alameda, CA, and I must say, my experience was absolutely phenomenal. Alex, the owner, went above and beyond to ensure that I had the best car-buying experience possible. Not only was Alex working on Father's Day, but he also had his sweet daughter Sophia helping him at the lot. It was heartwarming to see their dedication and commitment to their customers. I was torn between choosing an automatic or a manual transmission for my Honda Element. I don't mind the convenience of an automatic transmission, which came with a roof rack and mats, but I really desired the thrill of driving a manual transmission. Alex came up with a brilliant solution. He suggested that my family and I go to lunch while he swapped the roof rack and the mats for me. And to top it off, he even offered a generous $1,000 discount. The level of customer service and attention to detail displayed by Alex truly exceeded my expectations. He went the extra mile to ensure that I got exactly what I wanted while providing outstanding value. In addition to the exceptional customer service and attention to detail, I should commend Diamond Auto Sales for making the paperwork process quick and painless. I have worked in the industry, and it is often not like that. Alex and his team ensured that all the necessary paperwork was handled efficiently, allowing me to get in my fun new Element asap and get home to spend time with my folks for Father's Day, and less time dealing with administrative tasks. The smooth and hassle-free paperwork process was yet another testament to the professionalism and dedication of Diamond Auto Sales. I cannot recommend Diamond Auto Sales enough. If you're in the market for a used car, I urge you to pay them a visit. Alex will take care of you and make sure you drive away with a smile on your face. I will definitely be giving them my business again in the future, and I'll be telling everyone I know about this fantastic dealership. read more

We simply can't say enough about Alex & Diamond Auto Sales! It would be easy to say we got a great car at a great price with excellent service. But that just wouldn't be enough. This place is truly special. Unlike anything we've ever experienced in the auto sales world. And we sensed it from the first moment we stepped onto the lot. Every vehicle was clean, quality, high end, bright and shiny. The selection, Mercedes, Audi, Subaru, BMW, hybrids, sedans, trucks, SUV's. No quick-sale jalopies on the back lot, every vehicle was first class, unique, popular, affordable and of the highest quality available in a pre-owned class. And then there was Alex. The owner/proprietor greeted us - respectfully, with mask and proper social distance - and immediately made us feel welcome. He invited us to take our time to look over as many cars as we needed and to feel free to take a test drive. And we did. In fact we spent 2 days going back, test driving 4 different vehicles - some more than once, asking all kinds of questions. Never once did Alex show any sign of impatience at our ambivalence, never once did he pressure us to narrow down our selection, never once did he ask how much we were looking to spend. He simply said, "take your time, when you find something that makes you happy, we'll sit down and try to make it work". He even seemed delighted by the joy we were having. By contrast, we visited two other dealerships and it was all about the "what's it gonna take to get you behind the wheel of this beauty?". Diamond Auto Sales is a true gem of Alameda businesses. To Alex, George & staff. . .THANK YOU! We LOVE our new-to-us Audi Q5 and absolutely cherish the experience we had working with you! To our neighbors, if you are looking for a first-quality, first-class affordable luxury vehicle, you owe it to yourself to make Diamond Auto Sales your first stop. If anything, just to experience how the process is supposed to be done. Ray & Allayne Alameda read more

What a experience at Diamond Auto Sales. I made one phone call answered by Alex inquiring about my beautiful Cadallac SRX I'm currently sitting in writing this review. I told Alex what my situation was and I asked for a reasonable price out the door and he honored that price with no hesitation. I bought cars and have never ever had service like this before when I came back to pick up the car, my husband did not drive his car because his headlight went out on the way home from work. He asked Alex a question in general about where was the nearest auto store and Alex said what do you need? My headlight went out Alex said if I have one here you can have it Alex did not have one in stock. Surprise me and my husband and sent his employee to buy one valued at $40 and surprised us and saw it right there on the desk. Now, where will you get Services like that from? If you're looking for a vehicle this is the place to go he will work with you and he is a people person and he loves people. Alex has a great heart. His left hand man is Julian. He is very nice Too and He's funny. We enjoyed talking with Julian setting up the paperwork. They got our deal processed and out of there with the quickness. I will forever tell everyone about Diamond Auto Sale because they treat you like royalty, thanks again Alex and Julian for making a deal that we will never ever forget. You're the best. Wait not to mention the tank had over a half a tank of gas and the vehicle was shined up, waxed up with super white walls, clean as a whistle once again amazing place to purchase a vehicle. Check them out!!!!!! read more

I recently purchased a vehicle from Diamond Auto Sales, and I must say that my experience was nothing short of fantastic. From the moment I walked onto the lot to the day I drove off in my new car, I was impressed by the professionalism and service provided by the team at Diamond Auto Sales. The selection of vehicles at Diamond Auto Sales is impressive, with a wide variety of high-quality cars to choose from. The staff was knowledgeable, friendly, and not at all pushy, which made the car-buying process a breeze. They took the time to understand my needs and preferences, and they helped me find the perfect vehicle that fit both my budget and lifestyle. The entire purchasing process was smooth and efficient, thanks to the well-organized and customer-focused approach of the team at Diamond Auto Sales. They were transparent about pricing, financing options, and any additional fees, which I greatly appreciated. What truly set Diamond Auto Sales apart was their commitment to customer satisfaction. They went above and beyond to ensure that I was happy with my purchase and that I had all the information I needed to make an informed decision. I felt valued as a customer throughout the entire process. I couldn't be happier with my new car from Diamond Auto Sales, and I highly recommend them to anyone in the market for a quality vehicle and a top-notch car-buying experience. Thank you to the team at Diamond Auto Sales for your exceptional service! read more

My Husband and I was shopping the market for a second car for 2 long weeks, after going to 3 failed dealerships, one bad offer we came across Diamond Auto Sales and from the time we contacted them by phone about a beautiful AUDI A6 with low miles for a great price to the time we came in the customer service was great Ernie was nothing but great he answered all of our questions about the car. He was very knowledgeable, friendly, and far from a pushy salesman he allowed us to test drive the car showed us the car facts. We also had the pleasure of meeting and working with the Owner Alex who was Wonderful. They went up and beyond to ensure we got our car and was getting the best deal possible they wasn't out to mislead us or put us in a bad deal unlike the previous dealership we had visited before coming to Diamonds, They were very honest throughout the whole process and made our car buying experience that much better. I will most def refer my friends and family who our in the market for a vehicle. When I am ready for another car it will most def be with Diamond Auto Sales because it is rare to find good, honest, trust worthy, and awesome car salesman that have not just their best interest at heart but yours as well, I can honestly say they made the process feel really genuine and made us feel at ease. Again Thank You Alex and Ernie for everything you all are truly a blessing and genuine people..... read more

As I embarked on my automotive journey in Alameda, little did I know I'd strike gold at Diamond Auto Sales! This place is a real 'diamond in the rough' when it comes to finding that perfect vehicle and I've been going to him since 2011 for all my auto purchases. First off, let's talk about Alex - the heart and soul of Diamond Auto Sales. If honesty had a middle name, it would be Alex. He's not just selling cars; he's building trust, one sparkling deal at a time. In a world full of 'used car salesman' stereotypes, Alex stands out like a shining beacon of integrity. The selection of vehicles? Absolutely stunning. Whether you're looking for a sleek sedan, a rugged SUV, or something that says 'I have arrived' without breaking the bank, Alex has it all. It's like walking into a treasure trove of cars! Supporting small business owners is the way to go, especially on the island. When you shop at Diamond Auto Sales, you're not just buying a car; you're becoming part of a community. Alex's commitment to quality and customer satisfaction makes supporting his business feel like a joyride. If you're car shopping in Alameda, Diamond Auto Sales is the place to be. It's not just a dealership; it's an adventure where you end up driving away in your dream car, thanks to the honesty and dedication of Alex. #DiamondAutoSales #AlamedaCars #ShopLocal #HonestAlex #CarTreasures #IslandAutoAdventure read more

I had a very good experience here! I came here to get a Pontiac GTO and Alex and Julian did everything they could to finance me! They stayed after hours to get me approved and work out a very good deal, from the time I walked in the office they presented me with car fax and all the paperwork for the car that the previous owner had obtained, they are very professional and they work with you to get you approved even if they have to stay a little bit after hours. I came back two days later and drove off with the car after doing all the paper work and Julian was very professional with explaining all the paperwork to me. I would definitely recommend this car lot if you want the best deals and the greatest customer service! I really appreciate what alex and Julian did for me and I am very happy with not only my car but also my car payment. I want to thank you guys for making my experience here the best yet! This was my first time buying a car off the lot and they didn't pressure me into buying it at all and made me feel really good about buying this car! They have the best cars here for great prices and they work with you the best they can so you will drive off the lot with a car! I want to thank Alex and Julian again for there excellent customer service they provided and I will definitely be back there when its time for me to get another car lol :) read more

We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian! read more

me and my wife were looking for a car to replace the one she had totaled by a uninsured driver, as you could imagine she was not feeling very good during this process, we had visited many dealerships but was bombarded with salesmen to the point i told a few we would never return to there dealership but that's another story. one day we were shopping in Almeda one day and came across a used car lot being Diamond Auto Sales. they had alot of nice cars so we decided to stop, as soon as we did a salesmen came out i thought hear we go again ask can i help you i replied we are just looking he replied let me know if i can help and went back to the office,after seeing a couple of cars my wife liked i ask him if he could get us the keys to one and not only did he bring the keys out but had the car fact with him, to make a all ready long comment shorter we purchased a great car and got a warranty to boot ,i make good money and keep a nice car usually buying a new one but when I'm in the market for a new one I'm sure Diamond Auto Sales will be the frist place i will go , i strongly suggest any one who reads this do the same you wont be sorry even if they don't have a car you like, there some great guys. Terry and Patty read more

Helping my aunt purchase a car from DiamondAuto was an incredibly positive experience. After discovering the perfect car for her online, I reached out to the dealership. Alex immediately earned my trust, kindly agreeing to hold the car until the next day, allowing us the time to get to the dealership. What stood out even more was their trust in our intentions - they didn't require a deposit, demonstrating their confidence that we were genuinely interested in the purchase. The car turned out to be exactly what we were looking for, and the price was just right. The entire process, from the initial online find to the moment we drove the car off the lot, was smooth and enjoyable. The team's cooperation with my aunt's bank for financing, along with the added bonus of a three-month warranty, showcased their commitment to customer satisfaction. DiamondAuto's exceptional service, coupled with their willingness to accommodate our unique situation, has solidified them as a top-notch luxury used car dealership in my eyes - and one you can trust has your best interest at the forefront of their sales process. I wholeheartedly recommend them to anyone seeking a reliable and customer focused experience. read more

I am delighted to share my exceptional experience with Dimond Auto Sales, and I can't speak highly enough about the outstanding service I received from Alex. From the moment I walked into the dealership, Alex's warm and welcoming demeanor put me at ease. When it came to selling my 2013 Toyota Prius, Alex's expertise shone brightly. He meticulously evaluated the condition of the vehicle, taking the time to explain the process to me in a clear and concise manner. His professionalism and attention to detail reassured me that I was in good hands. Throughout the entire process, Alex was friendly and talkative, but the selling process was made easy, totally not over 1 hour and I walked out with a check! What truly set Alex apart was his genuine care for my satisfaction, and other customer's. I am genuinely grateful to Alex for his exceptional service and support. Selling a car can be a daunting task, but he made it a seamless and positive experience. If you're looking for a dedicated, knowledgeable, and friendly salesperson, Alex is the one to seek out. Thank you, Alex, for your outstanding work! read more

Bought My Son's first car there (Mazda Protégé 2002) 3.5 years ago at Diamond.. Made a good fair deal for both parties, no haggling, no bs, and got out of there in 45 minutes. Car ran good ,as advertised still runs good, all we did was put new brakes on and a thermostat. We just bought a new car for my wife, so we decided to give our son her old car and attempt to sell the Mazda. So Instead of going through the hassle of selling it myself I took the car back to Diamond to give them a shot first. Alex Dimant recognized me and the car,(he originally sold it to me) we joked about it no longer being under warranty, he ran the Kelley values (which I had checked prior) and the range he gave me was exactly what I had researched. He told me what he could give me which was right in the middle of the range which was very fair, and within 20 minutes I was out of there. I will most definitely go to Diamond first, next time I am in the market for a used car or want to get rid of one. Straight forward, no BS razzmatazz, it was a pleasure doing business with them the first time and the last time. read more

I came in here a few weeks ago after going to other dealerships in search for a car that I didn't think would be such a big deal to buy. Well, apparently it was a big deal, at least at the other 3 lots I went to. I wasn't looking for anything special, I just needed a simple car with seat warmers. I decided this lot would be my last stop of the day even if I didn't find anything. I came in and was greeted by the owner, Alex. He was nice and cordial without making me feel like all he wanted to do was sell me something that I wasn't looking for. Unlike the other 3 places I visited before coming here, when Alex asked me what I was looking for and I said "something simple, but I really want seat warmers," he took that into understanding that THAT is really all that I'm looking for. He showed me what he had on the lot that came with seat warmers, which made the entire process stress free since Alex actually listened to me and stayed on track with my want for this specific feature. About an hour and a half later, I left the lot in a silver TL and my butt has been warm ever since. =) read more

I've been buying and leasing cars for over twenty years, and my experience buying a Tesla from Diamond Auto Sales was truly refreshing. After browsing the website, we found a Tesla we liked and scheduled an appointment, which was super easy. When we arrived, we were warmly greeted by name and immediately felt welcome. I know it's a dealership and friendliness is expected, but here, there was no pressure--no hard-selling tactics. We were shown the car, told about its history, the previous owner, and why it was being sold. They even provided the Carfax report (a must-have!) and patiently answered all our questions, leaving us completely free to make our own decision. Personally, I can't stand pushy sales tactics; if I feel pressured, I walk away. But here, we felt at ease. We chose to purchase, and again, we were given options to either finance or pay in full, both of which were straightforward to arrange. The entire process was so pleasant and easy that we're definitely coming back when we're ready for our next car. We HIGHLY recommend Diamond Auto Sales! read more