BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

I had heard great things about Diamond Auto and about Alex, so when our family car finally gave up…read morethe ghost, my wife and I decided to check out their inventory. Their website made it easy to narrow our choices down to three cars before we even arrived, which helped take a lot of stress out of the process. When we got to the lot, the atmosphere immediately felt comfortable. Someone greeted us, let us know he was available if we had questions, and then gave us time to look around on our own. The lot was packed with cars, but the team cheerfully moved vehicles around so we could compare our options. They showed us practical features you don't always see on a spec sheet, like trunk space, rear AC vent locations, and USB ports, which really helped us eliminate some options. We test drove two cars, reviewed their deals, and met with Alex, who gave us his card. When we mentioned we wanted to look at other options they were completely understanding and didn't pressure us or ask for our contact information. We stopped by the nearby Toyota dealership since our old car was a Toyota, but the prices there were noticeably higher, even for used models. Two days later, we returned to Diamond Auto to try one more car. Alex even let us take it home to make sure it could handle our daughters' softball gear and our camping equipment. That extra step made a big difference. Once we decided it was the right fit, the financing process was quick and easy. We grabbed bagels next door while the paperwork was prepared, and less than an hour later we were driving home in our new car. It's been a month since we made our purchase and the car has been running great! We event took a road trip from Alameda to Portland and back. We are still thrilled with our purchase and will definitely return to Diamond Auto in the future!

We recently had an awesome experience with AutoLetGo. Ben was prompt to reply and was fair, honest…read moreand helpful. We had an older car that would have cost us too much to repair and keeping it was no longer beneficial. We reached out and Ben had a calm, understanding and patient demeanor that made it an easy process. We appreciate the great service and highly recommend!

I highly recommend AutoLetGo if you are looking to get the best price for your vehicle with world…read moreclass, no hassle service. I sold my truck through them, and Ben made the entire process comfortable and fully transparent, which is hard to find when selling a vehicle. As a bonus, I received $250 for referring a friend who also sold their vehicle through AutoLetGo. This is hands down the most trustworthy vehicle selling experience I have ever had.

I had a great exprience with Salem in selling my Camry. We communicated in the phone, and he showed…read moreup to take a drive of car, then we filled up forms and closed the deal. He was fun and professional. Highly recommended.

I had such a great experience selling my car with Salem. He was very friendly and trustworthy. The…read moreprocess was quick - we met up, he checked out the car, drove it around and gave me a price I couldn't refuse. I wasted so much time getting low offers from dealerships when I should've went to him in the first place. I would definitely consider working with him again in the future! Thanks Salem!

Christian at Cartelligent made leasing my new vehicle a really easy experience. The process was…read morefast, smooth, and stress-free. I feel like I got a great deal, and he made sure I felt taken care of the whole way through.

The entire process was super seamless. Vincent help me identify what kind of electric vehicle would…read morework for me and then when I finally narrowed it down help me get the best deal on my chosen car. Anytime there were issues he was able to update me. When it came time for delivery, Ricardo was amazing and brought the car to us since we have a newborn and toddler at home, so we wouldn't have to travel!! So appreciated, he spent time to help me get the car set up and finish all the paperwork. I'm so grateful to the team!

He knows how to file for a lien on a car missing a title. He helped take a Mitsubishi Miev off our…read morehands. So if you're looking for parts for that car, get in touch.

Alvin was generous with his time and expertise, when I called to ask him about options for…read morescrapping my car. I really appreciate his help and guidance!

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Sold them a junk car 1/11/23 through Peddle and they never filed release of liability and even with…read morereceipt DMV won't release vehicle from my name. Can not get in contact with them.

One call and the ball was rolling....to save us major hassle and time junking the old car, and…read moremaking some money doing it. Planet Auto was our pickup and tow company, and they were total pros all the way! They set up the day and time, with excellent communication and instructions from the office staff. They kept us informed of each step and gave clear instructions. The driver came on time (a bit early mind you) and quickly hooked the car up, plus had a check ready. It was all so quick and easy! They provide a great service, with a professional staff. I highly recommend them!

In one sentence: VIP CAR BUYING EXPERIENCE. (Excuse the…read morecaps, I want to emphasize how great it was. ) By now, Jeremy helped us buy two cars! One for ourselves and one for our friends. Both experiences were delightful, stress free (who would associate stress-free when you buy a car?) and quick. No hassle car buying - that should be his business's title. He helped us narrow down the list of cars we were looking at and make a decision that worked for us. He also scheduled all the test drives, negotiated the prices, and pointed us to a specific person at the dealership, a complete VIP experience. He did the same for our friends just this week, they bought a great car in a great condition, he negotiated the price down and steered them away from less desirable options. My friend was nervous (just like I was before ) because the process of buying a car is stressful. But after they got into the dealership and the car was waiting for them, they test drove and bought the car. My friend said: who would have thought that I can enjoy buying a car! And that's all thanks to Jeremy. Believe me I'm not hyping him up, he is professional, kind and customer centric. Thank you Jeremy!

Jeremy was great to work with. He saved me a ton of time and helped hunt down a brand new 2027 Kia…read moreTelluride. This was the first time I went through an auto broker and really glad I did! Would definitely use his services again in future for our next car.

A car buying experience that restored my faith in the process. I was looking for a lightly used…read moreelectric vehicle and came across a listing from Century Auto. This particular vehicle and really their entire inventory stood out as being well maintained, low-mileage, and priced more competitively than just about anything else I was seeing. I was surprised to see that their Google score was at 4.6 over 200 ratings which seemed impossible given the reputation of car dealerships, but I quickly realized how they earned such a strong rating. At every step of the process from their initial response to my inquiry email, to scheduling a by-appointment-only test drive, to completing financing paperwork, the team at Century was as accommodating, genuine, and low-pressure as any car buying experience I've ever had. Shout out to Du and Scott who helped me and even stayed very late on a Friday to get the credit applications and other paperwork in order. If you're looking for a pre-owned EV at a great price and you also value a no-pressure, transparent buying experience, absolutely check out Century Auto.

I was cared for and guided by Vladimir, an excellent salesman and a great person! I am Brazilian…read moreand have difficulty with the English language. But he was very patient and communicated in the Spanish language, which helped us a lot, and when he didn't understand, he talked on Google Translate. I recommend too much. Fast and uncomplicated financing! Note 10.Thank you to everyone on the CENTURY team!