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    Hayward Kia

    3.5 (114 reviews)
    Open • 9:00 am - 8:00 pm

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    Reviews With Photos

    Kia K5

    Rameen was a great salesperson. He spent hours with us, making sure we fully understood the cars we were interested in and answered all of our questions. He, along with a few other salespeople, were very patient, attentive, and accommodating throughout the entire process. I'm extremely satisfied not only with my purchase but also with the exceptional customer service I received. I would definitely recommend Hayward Kia.

    Rio A.

    Yesterday I bought my new car, and I couldn't be happier! Ben was my salesperson -- an excellent, calm, and attentive person. The same goes for Eric, Khaled, and everyone else who helped us with the paperwork and the whole buying process. I got the car I wanted, in the color I wanted, and the year I wanted -- and I left the dealership truly happy and satisfied. Thank you so much, Heyward Kia Team -- you guys rock!

    Me and my new car

    They were nice, no pressure and understood that this is a huge buy. They gave me all the time I needed.

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    20 days ago

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    13 days ago

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    11 months ago

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    1 month ago

    Awesome service. Staff friendly and easy to work with. I drove from California to Texas

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    6 months ago

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    9 months ago

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    8 months ago

    Great people and atmosphere. I would recommend anyone looking for a Kia go see them. Thank you

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    1 year ago

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    7 months ago

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    2 years ago

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    Page 1 of 3

    Ask the Community - Hayward Kia

    Review Highlights - Hayward Kia

    “I recently bought a 2023 Sportage Hybrid EX and had a great service from Alex, Steve, and Ed at San Leandro Kia.”

    Mentioned in 31 reviews

    Read more highlights

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    Hayward Honda

    Hayward Honda

    (996 reviews)

    My Dad came in to the dealership alone to try and buy a car and was helped by sales representative,…read moreCaesar. Unfortunately for Caesar, in addition to my Dad not being able to pronounce his name right, he is also very indecisive and changes his mind a lot. Despite this, Caesar was able to get my dad to start the paperwork on a used 2020 Honda Insight after what I'm sure were more than just a few hours (3-4 hours). When I came in to sign paperwork to become a co-owner of the car (my Dad's idea), my Dad to everyone but my own surprise, decides he does not want the car anymore. This was after he had put $10K down and had driven the car home the night before. He had also already signed and declined the two-day optional cancellation policy (facepalm). Despite all of this inconvenience, Ron, the person who was helping with the paperwork, brought Caesar and his manager, Alex, to talk to us to make sure that we did not want to go through with purchasing the car. My Dad then became adamant about not wanting it anymore and being fine with paying the re-stocking fee and any other fees involved with changing his mind. All three of these Honda staff members were calm and not pushy and really just wanted to make sure we did not want the car anymore. They were very professional and were understanding at the end. They allowed us to return the car and waived any fees. Very honorable of them and would definitely come back myself in the future to buy a car from them.

    I had a great experience with Ana Martinez at Hayward Honda. She was very patient, friendly, and…read moreprofessional, and really took the time to listen to my concerns. I had several things to take care of today, including my A17 service and an A/C issue. Ana stayed on top of everything and kept me updated throughout the process. She was very busy, but I never felt rushed or brushed off. I also really appreciated her arranging transportation for me while my car was being serviced. Everything was handled smoothly, and my car was ready as promised. I would definitely recommend Ana to anyone looking for a service advisor. Thank you, Ana!

    Hayward Mitsubishi

    Hayward Mitsubishi

    (264 reviews)

    I had a terrible experience at Hayward Mitsubishi. I purchased a car on May 23, 2025, and paid a…read more$2,000 down payment. We agreed verbally that I'd return in two weeks to pay the remaining $1,000, but no payment method was confirmed. On June 9, without contacting me or getting my approval, they charged my debit card for $1,000 -- which I never authorized. They never had permission to save or reuse my card. That's not all -- the salesperson, Jacqueline, also added an extended warranty to my deal without discussing it with me. I noticed it while signing paperwork (after she had left) and immediately asked for it to be removed. I texted her directly to confirm removal, and she never responded. To this day, I have no proof it was removed. When I asked for a refund and accountability, Jacqueline became dismissive and rude. I've filed a bank dispute, a BBB complaint, and I'm sharing screenshots of everything to warn others. Do not trust this dealership with your money or your information.

    I bought a used 2024 Mitsubishi Mirage in April 2025 1. The…read morecar had warped rotors with deep grooves and scratches. When you press the brakes on the car it was seriously dangerous. The cars left tire and sterling wheel would violently extremely shake. When test driving and noticed the sales person said not to worry about it and 'it would go away by it self' then ended up being extremely dangerous and a hazard to drive. When I press the brakes at highway speed the whole front end would violently shake and almost fish tail (reverse fish tail fell The front end) or blow a tire. Luckily I am Mechanical inclined and was able to change the rotors my self saving me $1000-1500. Please see picture as there was a massive deep grooves or divot causing this issue. This could have killed me and my daughter after leaving the dealership and in the recent days after I bought the car. 2. The car had 12XXX mileage on it so you would think the dealership would have done regular maintenance like oil change or tire rotation. This was never done and I had to do these maintenance items. 3. When asked about a 2nd key when buying the dealer ship stated 'it's a used car and all used cars come with 1 key' in 2018 my USED BMW Came with 2 keys. In 2025 and junky 1991 aero star came with 3 keys. This place will just assumes with blatant white lies. 4. DMV paper work never came after 2months when I complained then immediately sent it to me via fedex next day air. Like why ? Isn't this just a normal dmv and or part of your job ? Clearly shows a badly and ignorant dealership who sold me a borderline lemon 5. This thing was basically a death trap. Luckily I am mechanically inclined and was able to fix it before my daughter received great bodily harm. Like who would sell a car like this and not disclose the issues of such a serious problem. After chains the rotors and pads the car is running as if should

    Lucky Auto Sale

    Lucky Auto Sale

    (26 reviews)

    Terrible the owner tried to accuse me of wrecking there Toyota sienna minivan the bumper flew off…read moreon the freeway I called them to let them know response when I returned the owner immediately called the police to try and sue my insurance company I assume, police came and said there was know evidence of a car accident which there wasn't any car accident the dam bumper just flew off while on the freeway go there at your own expense

    SCAM - LIFE THREATENING ISSUES NOT DISCLOSED AT PURCHASE…read more I purchased a 2007 Lexus RX 400h from this dealership on 12/08/24, and it has been a complete nightmare. Shortly after the purchase, the car developed severe problems, leading to a dangerous breakdown during a road trip with my family. The vehicle shook violently and became unstable, especially downhill--clear signs of serious issues with the braking system. Five warning signals lit up, forcing us to stop immediately. After having the car inspected by a reputable mechanic, it was confirmed that: Warning codes had been cleared prior to the sale. The ABS system is non-functional and the rotors are severely damaged--issues that did not develop overnight and were clearly present before the sale but impossible for us to notice regarding the wheel and system positioning. The ABS actuator requires replacement (3K repair = half of car's value), and this critical defect was never disclosed. This dealership's failure to disclose such dangerous mechanical problems is not only unethical but likely a violation of California's consumer protection laws, including the Song-Beverly Consumer Warranty Act. Selling an unsafe vehicle without disclosure is completely unacceptable. Avoid this place at all costs--they clearly prioritize profit over customer safety and integrity.

    Subaru - Motor mount

    Subaru

    (385 reviews)

    I had an excellent experience with Hayward Subaru, and especially with my salesperson, Michael…read moreTran. I live in Orange County and found the exact car we needed at Hayward Subaru in the Bay Area. It was the perfect car for us, but I had absolutely no interest in driving 400 miles to buy a basic sedan. Michael made the process incredibly easy. He explained that we could complete all of the paperwork online and have the car shipped directly to our home. I had never purchased a car this way, so I was a little skeptical at first, but I decided to give it a try. I also preferred to handle everything by text and email, which is much more convenient for me. Michael was completely comfortable with that and was responsive throughout the entire process. We started the process Thursday morning. By Thursday afternoon, all of the paperwork was signed and completed. The car was delivered to our house around midday Saturday, and it arrived exactly as expected -- perfect. I've purchased more than 40 cars in my life, and this was by far one of the easiest car-buying experiences I've ever had. No spending hours at a dealership, no unnecessary back-and-forth, and no 400-mile road trip. Just a straightforward transaction handled almost entirely from my computer and phone. A big thank you to Michael Tran for making the whole experience so easy. If you're considering buying from Hayward Subaru, I'd definitely recommend reaching out to Michael.

    We had our 2023, which we purchased here as a certified used car, serviced yesterday, 7/30/2026…read more We had great service from the time we arrived and were greeted. Our service rep, Hubert, was friendly and thoughtful. We went over what was going to be done to our car and then went to their lounge tgo wait. After the service was completed, a service rep went over the work that was completed and addressed an item that needed parts. Their follow-up was amazing. They provided a video of the inspection they completed, a printout summarizing what had been done, and had the parts we needed by the next day. I am very happy with their service department.

    Hayward Kia - car_dealers - Updated September 2026

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